Business Transformation Lead
2 days ago
Madrid
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact Insurance, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. Who we are At Intact Insurance, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Across Europe, our footprint includes offices in France, Spain, Belgium and the Netherlands, supported by a dedicated team of around 300 professionals. The opportunity This role has primary responsibility for managing the projects on a day-to-day basis, establishing the project structure, roles and teams, developing and maintaining plans; identifying and managing risks; making sure the project is running on time and to budget and that it is delivering the expected outcomes and benefits. The Business Transformation Lead will have a strong focus on improving the efficiency of the business processes. Some of the responsibilities include but are not limited to: • Manage projects from conception to production, ensuring delivery is in accordance with budget, timeline and quality., • Develop and manage a detailed project plan: define and establish the project structure, roles and teams to ensure efficient and effective project delivery., • Measure project performance and progress using appropriate tools and techniques., • Manage project risks, issues, dependencies, and benefits to enable the achievement of project objectives., • Build and maintain relationships with internal and external stakeholders to enable the achievement of project objectives., • Communicate and report the status to executives and all other stakeholders., • Manage the project budget, working closely with the CIO and finance teams to oversee and report project financials., • Ensure all projects comply with Intact methodology and governance., • Measure the project performance and identify areas of improvement. Drive process improvement initiatives within the project management domain capturing lessons learned throughout and during the closing of a project., • Coordinate project DPL., • Coordinate automation., • Coordinate collaboration between IT and business Governance / Compliance, • Business Readiness., • Motivate and coach the project staff and teams to deliver agreed project and personal objectives., • Hands on delivery/activity when needed. The expertise you bring: • Bachelor's degree. PM qualification (be it PRINCE2, Agile, etc)., • Competent level of Excel & Ms project/Visio., • Between 2-5 years' experience working on related roles such as project scheduling, administration or management., • Fluent in English., • Availability to travel., • Excellent analytical and troubleshooting skills., • Ability to coordinate projects and lead multiple teams., • Exceptional written and verbal communication skills., • Report and procedure writing skills., • Process mapping and root cause problem solving., • Ability to identify cost-saving measures and improvement strategies Why choose Intact We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility. Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society. Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance. Our promise to you Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: • Shape the future: Help us lead an insurance transformation to better protect people, businesses and society., • Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right., • Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow. About Intact As part of Intact Financial Corporation (IFC) – Canada’s largest Property & Casualty insurer, with nearly CAD$24 billion in annual direct premiums and a global team of 31,000 employees – we bring global strength, deep expertise, and a strong focus on customers. Intact Insurance Europe is part of IFC’s Global Specialty Lines business (GSL) which represents 3,500 professionals dedicated to more than 20 niche segments. GSL operates across North America, the UK, and Europe, and benefits from a strong international network covering over 150 territories – with clear profitable growth ambitions to reach $10 billion in operating DPW by 2030, performing at a sub-90 operating combined ratio. We’re specialists who go the extra mile, offering expert solutions, treating claims as a promise, and helping businesses manage risk and move forward. 4 out of 5 brokers recognize us as a trusted partner, valuing our specialized expertise, simplified multinational programs, local market knowledge, and reliable claims handling. Intact Insurance (Europe) S.A. is committed to ensuring that your privacy is protected, as the data controller, we take the necessary measures to ensure the security and confidentiality of the personal information it holds or processes in compliance with the General Data Protection Regulation (EU) of 27 April 2016 ("GDPR") and the Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. The data you provide will be processed as part of our candidate selection process. The legal basis for this processing is our legitimate interest in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may kept your data for the duration of the employment contract in the event of recruitment. Once your employment has ceased, your personal data will be only retained for as long as is necessary to satisfy any legal, accounting or reporting obligations. Intact Group companies and third-party partners may be recipients of your personal data when required. Sometimes your personal information may be sent to other parties outside of the European Economic Area (EEA) in connection with the purposes set out above. We will take all reasonable steps to ensure that your personal information is treated securely and in compliance with data protection regulations. In accordance with data protection laws, you have the right to access and obtain a copy of the data concerning you, object to the processing, have it rectified or deleted. All you have to do is write to the Intact Insurance (Europe) Data Protection Officer to the following address Intact Insurance (Europe) S.A. Edif. Torre Europa, Pº de la Castellana, 95 – Planta 19 28046 Madrid (SPAIN) or send an email to the following address . We will ask you to confirm your identity if we need to, we have one month from receiving your request to tell you what action we have taken.
Waiters
Sales & Marketing
Chef & Cook
Retail
Salon & Beauty
Construction & Trades
Accounting & Finance
Animal Care
Art, Media, Design
Bar Staff
Barista
Child Care
Cleaning
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Healthcare
Host & Hostess
Information Technology
Kitchen Porter
Legal
Management
Manufacturing
Office & Admin
Science
Security
Warehouse
Writing & Editing
Page 10