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buchungsagent, Deutsch,/German Madridhace 24 díasJornada completaChamberí, MadridAbout the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of German is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
¡Incorporación inmediata!Sin experienciaInscripción fácil - True World Foods Spain S.L.
Branch Managerhace 27 días€40000–€50000 anualJornada completaVallecas, MadridCompany: TRUE WORLD FOODS SPAIN , a leading seafood distributor Location: Madrid based (near to Mercamadrid) Reports To: Europe head-office in London ,UK. Language : Spanish and English Job Summary: As the Branch Manager, you will be responsible for the overall operational and financial performance of the branch. You will lead and develop a high-performing team, ensuring efficient distribution of high-quality seafood products while maintaining excellent customer relationships and driving business growth within the designated territory. You will oversee all aspects of the branch, including sales, operations, logistics, and customer service, ensuring compliance with company policies and regulatory requirements. Responsibilities: Strategic Leadership and Management: Develop and implement branch-level business plans and strategies aligned with overall company objectives. Set clear performance targets and expectations for all branch personnel. Monitor and analyze branch performance against key metrics (sales, profitability, operational efficiency, customer satisfaction) and take corrective actions as needed. Foster a positive and collaborative work environment that encourages teamwork, accountability, and professional development. Sales and Business Development: Drive sales growth by developing and maintaining strong relationships with existing customers and identifying new business opportunities within the territory. Work closely with the sales team to achieve sales targets and expand market share. Understand market trends, competitor activities, and customer needs to identify opportunities for product and service enhancements. Participate in key customer negotiations and presentations as needed. Operations and Logistics Management: Oversee all aspects of production and logistics operations, including receiving, storage, inventory management, and order fulfillment, ensuring accuracy and efficiency. Manage the branch's transportation and delivery operations to ensure timely and cost-effective delivery of products. Ensure compliance with all food safety regulations, quality control standards, and company policies. Financial Management: Manage the branch budget effectively, controlling costs and maximizing profitability. Monitor and analyze financial reports, identifying areas for improvement. Ensure accurate and timely processing of invoices, payments, and other financial transactions. Participate in the development of annual budgets and forecasts for the branch. Team Leadership and Development: Recruit, train, mentor, and coach branch staff to build a skilled and motivated team. Conduct regular performance reviews and provide constructive feedback. Address employee relations issues in a timely and effective manner. Customer Relationship Management: Ensure the delivery of exceptional customer service and resolve customer issues promptly and effectively. Build and maintain strong, long-term relationships with key customers. Gather customer feedback and identify opportunities to improve service levels. Compliance and Safety: Ensure the branch operates in full compliance with all relevant food safety regulations, health and safety standards, and company policies. Implement and maintain safety protocols to ensure a safe working environment for all employees. Qualifications: Proven experience (typically 5+ years) in a management role within the food distribution or perishable goods industry, with specific experience in seafood preferred. Demonstrated success in achieving sales targets and driving business growth. Strong understanding of supply chain management, logistics, and production operations. Good financial acumen and budgeting experience. Proficiency in relevant software and technology (e.g., inventory management systems, GESCO ERP system or similar system). Knowledge of food safety regulations and quality control standards will be an added advantage. Valid driver's license (if required for local deliveries or travel). This job description provides a comprehensive overview of the Branch Manager role. The compensation package will be between Euro 40,000 - Euro 50,000 depending on experiences and qualifications.
¡Incorporación inmediata!Inscripción fácil - YOKALOKA Robata Sakebar l Restaurante japonés Madrid
HOSPITALITY MANAGERhace 2 meses€24000–€30000 anualJornada completaCentro, MadridHOSPITALITY MANAGER Job description Company Description We are a dynamic and expanding restaurant group located in the heart of Madrid, proudly owned and operated by a Japanese team. In August, we inaugurated our second location, initially mirroring the concept of our original establishment. However, since then, we've undergone a significant transformation in both our menu and overall concept. As we continue to evolve, we are seeking a dedicated and experienced Hospitality Manager to lead our dining room team. Position: Hospitality Manager Location: Madrid, Spain Type: Full-time Key Responsibilities: Team Leadership & Development: Lead, train, and mentor the dining room staff, ensuring exceptional service standards and fostering a collaborative team environment. Guest Relations: Engage with guests to ensure their dining experience is memorable, addressing any concerns promptly and professionally. Operational Management: Oversee daily dining room operations, including staff scheduling, inventory management, reservations, seating, and handling shift changes. Always ensuring adherence to health and safety regulations. Cultural Integration: Collaborate closely with our Japanese ownership to understand and convey the nuances of Japanese culture and cuisine to both staff and guests. Strategic Planning: Assist in the development and implementation of strategies to enhance guest satisfaction and drive business growth. Qualifications: Experience: Minimum of 5 years in a leadership role within the hospitality industry, preferably in dining room or restaurant management. Language Proficiency: Fluency in both English and Spanish is essential, as our location caters to a diverse, international clientele. Cultural Sensitivity: A genuine interest in Japanese culture and cuisine; prior experience in Japanese dining establishments is a significant advantage. Leadership Skills: Proven ability to lead by example, motivate a team, and maintain high standards of service. Communication: Excellent interpersonal and communication skills, with the ability to engage effectively with both staff and guests. Adaptability: Comfortable working in a fast-paced, evolving environment with a flexible approach to challenges. Additional Information: Relocation Support: We are open to considering candidates from other regions of Spain or Europe and are willing to assist with relocation logistics. Work Environment: Our restaurant is situated in a vibrant tourist district of Madrid, offering a dynamic and diverse working environment. Cultural Exchange: This role offers a unique opportunity to immerse oneself in Japanese culinary traditions while contributing to the growth of a forward-thinking restaurant group. If you are passionate about hospitality, eager to learn, and ready to contribute to a team that values excellence and cultural authenticity, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and interest in this position. We look forward to welcoming a new leader to our team who shares our commitment to exceptional service and cultural appreciation.
Inscripción fácil
