SYSTEM SERVICES MANAGER (m/w/d)
il y a 1 jour
Vélizy-Villacoublay
🚀 Lead Transformation. Drive Performance. Elevate Customer Impact. We are looking for an experienced System Services Manager to lead and transform our service operations. In this role, you will drive customer satisfaction, operational excellence, and financial performance, while managing a highly skilled technical team within our installed systems base. This is a strategic leadership role combining operational ownership, people management, and continuous improvement in a dynamic and safety-critical environment. 💼 What You’ll Be Doing 🔹 Leadership & Strategy • Translate and drive Group strategy into actionable plans, • Define and communicate a clear vision for the department, • Lead transformation initiatives to improve performance and service delivery 🔹 Operational Ownership • Manage revenue, margins, and KPIs, • Define budgets, resources, and organizational structure, • Participate in European operations alignment, • Ensure efficient execution of maintenance, troubleshooting, spare parts, and modifications 🔹 Team Management & Development • Lead a team of 10–20 professionals (including managers), • Drive engagement, performance, and accountability, • Define training and upskilling plans, • Manage hiring, evaluations, and development plans 🔹 Customer & Stakeholder Impact • Ensure fast and effective problem resolution, • Drive customer satisfaction and service quality, • Collaborate with Sales, Engineering, Projects, and Global teams ⚠️ Health, Safety & Compliance • Ensure full compliance with HSE and Quality standards, • Lead risk prevention, audits, and safety initiatives, • Operate in high-voltage and regulated environments (e.g. SEVESO sites), • Promote a strong safety-first culture across teams 👤 What You Bring Experience & Education • Master’s degree in Engineering, • 15+ years in Electrical Engineering / Automation, • Proven experience leading operations or service teams Technical & Professional Skills • SAP, Microsoft Project, Office 365, • Strong financial and operational acumen, • Fluent English Leadership & Personal Skills • Results-driven and decisive, • Strong analytical and problem-solving mindset, • Excellent communication and interpersonal skills, • Structured, rigorous, and cost-aware ✅ Required Certifications • Electrical authorizations: H0, H0V, B2, B2V, etc., • N2 chemical site authorization, ATEX Level 1, • Category B driver’s license, • Fit for electrical and chemical site work 🌍 Why Join Yokogawa Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Focus on a brighter future Yokogawa Europe Solutions is a global supplier of test & measurement equipment, process automation solutions, and safety systems. Yokogawa will focus on achieving net-zero emissions, making a transition to a circular economy, ensuring the well-being of everyone to 2050, thus making the world a better place for future generations. Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable, and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data. We regret to inform you that only shortlisted candidates will be notified. Ready to shape how we work, grow, and lead across Southern Europe? Apply now. Want to know more about our solutions? Check us _ Know someone great? Ask your Yokogawa contact about our Employee Referral Programme.