Offres Service à la clientèle à DrancyCreate job alerts

Description: Customer Query Manager / Customer Service Representative. Job Description: Customer Query Manager / Customer Service Representative. Be responsible for a customer portfolio (small businesses and communities).

Your role will emphasize cooperation across teams, with a focus on leveraging Voice of Customer (VoC) and customer experience (CX) tools to support initiatives that enhance commercial excellence. Support customer experience initiatives by applying methodologies such as persona development, custom...

Reporting to the Head of Customer Service, EMEA, the Customer Support Specialist will be responsible for providing exceptional service and support to international customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the service. Resolve customer iss...