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Previous experience in operations and/or customer service will be a plus.

En rejoignant le laboratoire Cerba, vous intégrerez : La référence en matière de biologie médicale de spécialité en France depuis plus de 50 ans : plus de 1300 analyses différentes Un laboratoire doté d'une forte capacité d'innovation et d'une gamme unique en biologie médicale Une équipe

Responsibilities Handle customer inquiries via phone, email, and chat in Spanish Provide accurate information and resolve issues professionally Ensure high levels of customer satisfaction Document interactions and follow internal procedures Collaborate with a multicultural team Requirements Native o

Role Overview: They are looking for a highly experienced Director of Customer Service to lead and elevate customer experience across the EMEIA & APAC regions. You will be the champion of customer satisfaction, driving service excellence, leading transformation initiatives, and ensuring seamless coor

Responsibilities Handle customer inquiries via phone, email, and chat in Spanish Provide accurate information and resolve issues professionally Ensure high levels of customer satisfaction Document interactions and follow internal procedures Collaborate with a multicultural team Requirements Native o