Administrator

KOYN Restaurant is seeking a highly experienced Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing a warm and professional welcome. Your role will be essential in creating a memorable dining experience from the moment guests walk through our doors. Key Responsibilities: - Guest Reception: Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated. - Booking Management: Efficiently manage reservations using OpenTable and Seven Rooms booking systems, ensuring a smooth and organised flow of guests. - Communication: Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively. - Coordination: Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service. - Problem-Solving: Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: - Previous experience as a receptionist in a high-end restaurant or hospitality environment. - Proficiency in using OpenTable and Seven Rooms booking systems is essential. - Excellent verbal and written communication skills, with a strong command of the English language. - A passion for delivering exceptional customer service and creating unforgettable guest experiences. - Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. - Professional appearance and manner, reflecting the upscale nature of our Restaurant. What We Offer: - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair If you believe you have the skills and experience required to excel in this role, we would love to hear from you!

Hotel Senior Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Senior Receptionist, experienced with the role using Rezlynx (PMS system). The Senior Receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Senior Receptionist will: · Ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level. · Be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates. · Be extremely knowledgeable regarding the company services, standards & products. · Commercially and financially astute. · Flexible on working hrs and duties. · Have a great eye for details and will maintain guests’ always record up to date. · Provide exceptional customer service and unforgettable experience. · Handle requests and complaints with immediate action and thorough follow up. · Manage and update daily handover reports, ensuring all notes are followed up and resolved. · Liaise closely with the housekeeping team in a daily basis to guaranteeing the guest journey is smooth and in line with company expectations. · Act as duty manager during the absence of the front of house manager, being the main point of contact for internal and external guests’ enquiries. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Hotel Receptionist – 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

RECEPTION MANAGER- NEW OPENING - AMBASSADORS CLUBHOUSE Salary - Up to £50,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx - Possess excellent presentation and interpersonal skills - Skilled in checking arrivals lists, credit limit reporting and cash handling - Knowledge of standard PC packages and computerized reservations systems - Proficient in handling general clerical and administrative tasks - Be flexible, will have great attention to detail - possess the ability to work independently - Excellent command in English, both in oral and written - Be extremely knowledgeable in regards to the company services, standards & products - Commercially and financially astute - Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

This role is vital to our success and the enjoyment of our guest’s experiences: "At the core of what we do are the four cornerstones of the experience we strive to deliver - one that is Safe, Secure, Fun, and Value for money. When we get this right, the beds fill the bars and the bars fill the beds’’. We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. This is a full time position, shifts may vary! Main responsibilities: Booking guests into the Hostel, advising on our offering and services Assisting guests with enquires and questions Managing the booking system, ensuring all office administration is accurate Ensuring an effective handover after your shift Working with the management team on security and safety Advising guests on London attractions Please note this position is for the night shift which usually runs from 11pm-7am Previous experience in a customer-based role is preferred but not essential

Seeking Extraordinary Receptionist Are you an exceptional receptionist with a passion for delivering unparalleled client care? Look no further! We have an incredible opportunity for you to join some of the world's leading corporate offices as a temporary receptionist. Don't miss out on this chance to showcase your skills and be part of a prestigious team! Position: Temporary Receptionist Shifts: hours per day What we offer: Be part of one of the world's best corporate: Join a renowned organization that sets the standard in the legal industry. Exclusive work environment: Experience the prestige and sophistication of a high-end location known for its excellence. Unmatched receptionist experience: Utilize your exceptional skills to provide top-notch client care to esteemed clientele. Competitive compensation: Enjoy a rewarding package that reflects your expertise and contributions. Requirements: Proven experience as a receptionist in a high-end location: We're looking for candidates who have excelled in providing exceptional service to discerning clients. Stellar reception and client care skills: Demonstrated ability to handle various responsibilities while maintaining a professional and friendly demeanour. Outstanding communication: Fluent in verbal and written English, with an ability to articulate messages clearly and concisely. Professionalism and poise: Maintain composure in demanding situations and handle confidential information with the utmost discretion. Flexibility and adaptability: Able to handle a dynamic work environment and adjust to changing priorities. Responsibilities: Greet and welcome clients and visitors: Create a warm and inviting atmosphere, ensuring guests feel valued and attended to. Manage phone calls and correspondence: Professionally handle incoming calls, take accurate messages, and direct inquiries to the appropriate parties. Administrative support: Assist with scheduling appointments, managing calendars Job Types: Full Time Monday to Friday Salary:£12-£15

Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: To welcome members and their guests in a friendly and professional manner. Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: Significant experience in a similar position is essential Experience of working in a busy restaurant is advantageous. The working hours: The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.