Business Support manager

Floor Manager – The Botanist (ETM Group) Are you a strong leader with at least one year of management experience in hospitality? Do you thrive in a fast-paced environment and love developing teams? If so, we’d love to hear from you! About the Role: As a Floor Manager, you’ll play a key role in supporting the Restaurant Manager and ensuring smooth day-to-day operations. Your responsibilities will include: ✔ Training and onboarding new hires ✔ Conducting appraisals and staff development ✔ Supporting HR functions and team management ✔ Ensuring exceptional guest experiences at all times What We’re Looking For: 🔹 Strong leadership and team development skills 🔹 A passion for delivering outstanding customer service 🔹 Ability to thrive in a high-energy, fast-paced venue Why Work for ETM? 💰 Competitive hourly pay 🍽 50% off food and drinks at any ETM venue for you and up to 5 friends – any day, any time! 🎉 Your birthday lunch is on us! 📞 24/7 employee helpline – free counselling, legal advice & hardship grants 💸 Wagestream membership – access up to 40% of your earnings before payday ✨ And many more perks! About Us The Botanist is part of ETM Group, located in Broadgate Circle, just a stone’s throw from Liverpool Street. By day, we serve up delicious lunches, but when the evening hits, we transform into a vibrant party and drinks hotspot. If you're ready to take the next step in your career, apply now and join our dynamic team!

Job role: *seek new sales opportunities through networking and social media *engage with clients to tailor route catering services for events and weddings  *Deliver presentations and negotiate deals *Maintain client relationships and ensure service satisfaction  *Meet sales targets and report on market trends  Required qualifications: *Freshly university graduates will be given priority (training will be provided) or job experience in similar fields  Salary: competitive salary package for the right candidate

Hot n Juicy Shrimp LDN is expanding, and we’re looking for a Kitchen Manager to lead our newest location in Walthamstow! If you thrive in a fast-paced environment, love great food, and have strong leadership skills, we’d love to hear from you. This is a hands-on role, ideal for someone who can lead a team, manage service, and cook to our high standards. Role & Responsibilities: - Oversee and manage daily kitchen operations, ensuring a smooth service. - Lead the kitchen team, maintaining high standards of food quality and hygiene. - Manage takeout operations efficiently, ensuring timely and accurate orders. - Handle kitchen paperwork, stock levels, and compliance requirements. - Train and support kitchen staff, ensuring consistency in food preparation. - Maintain a clean, organised, and well-functioning kitchen environment. - Cooking & Food Preparation – Prepare and cook our signature seafood dishes to perfection. What We’re Looking For: ✅ Proven experience in a kitchen leadership role (Kitchen Manager, Head Chef, or similar). ✅ Strong understanding of kitchen operations, health & safety, and food hygiene. ✅ Ability to manage a team, delegate tasks, and lead by example. ✅ Experience handling stock control, ordering, and paperwork. ✅ A proactive, problem-solving mindset with great communication skills. ✅ Proven experience as a Kitchen Manager, Head Chef, or similar role in a fast-paced environment. ✅ Strong cooking skills with a passion for delivering high-quality seafood dishes. ✅ Ability to thrive under pressure and maintain high standards during busy services. Training & Onboarding: You will undergo one month of hands-on training at our West Dulwich location before taking full responsibility for the Walthamstow branch. If you’re ready to take charge of a buzzing kitchen in one of London’s most exciting seafood brands, apply now! 🚀

Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.

About the job Techspace is the go-to place for scaling tech, freeing teams to build the future, with a network that spans the world’s leading tech hubs. Techspace is a member centric company that designs, creates & operates working environments for growing technology companies. Now more than ever the workplace is undergoing rapid change & transformation: we aim to be at the cutting edge of workplace design, providing flexible & collaborative environments that enable technology businesses to thrive. Most importantly Techspace, at its heart, is a people business: the relationships we form with our members makes our community value proposition come to life. Techspace is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, marital status or disability status. Your mission Techspace is the place where innovative and ambitious tech companies thrive.With locations in the heart of Europe’s key tech hubs and populated with like-minded businesses and enterprises, these are spaces built to create inspirational communities. Our buildings are designed to adapt with the needs of its future facing members. Our development programs are created to nurture and support them and their teams. And our event spaces are jam packed with informative and thought-provoking programmes to enrich and inspire all. Techspace is at it’s heart a people business: With a great mix of positive and passionate staff and members we create experiences which are upbeat and enjoyable, rich and varied. What you will be doing? Keen & Eager - You are a self motivator, who is always looking to push themselves and those around them. No job is too big or too small and you are happy to give anything a go. Friendly- You are a natural people person. That does not mean you are always the loudest and most extroverted, but people gravitate towards you and feel comfortable in your presence. Caring- In a role where you are so central to the community, a real sense of empathy and care is essential. You consider how your words and actions impact those around you and want to go the extra mile to make people feel looked after. Strong Listener- Actively listening to members is a vital skill for this role. Listening with intention, delving deeper and turning feedback into solutions will help you create a bespoke and human experience for our members. As a Community Associate, you will have cross functional responsibilities in order to offer multi-faceted support for our members & our buildings. Tasks: Be the Face of your Building - You will be the first and main point of contact to provide support and an exceptional hospitality experience to all members and guests entering the space. While managing the Front Desk during key business hours, you will ensure a well organised entrance area. Deliver a 5* Service - Our purpose is to deliver a service that accelerates the growth of our members. We do everything with care and conscience. Bring a critical mindset, so you can call us out and we can continually improve our offering. Be the Centre of the Community- Make knowing our members your business, so you are best placed to create meaningful & mutually beneficial connections between them & the wider Techspace community. Ensuring building facilities are running efficiently along with working with suppliers and contractors to resolve issues that may arise. Values Here are the values we care most about. Not only are they behaviours that best represent our team culture, but this also extends to new members and partners we intend to work alongside. If these values describe you, or your company, get in touch. We’d love to hear from you. WE ARE OPEN we create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent. WE CARE we care deeply about our fellow Techspacers, about serving our members and about our impact on the world. WE MOVE WITH THOUGHTFUL PACE we have a bias for action and being decisive. We trust each other to take risks and we learn from our mistakes. WE STRIVE TO IMPROVE we are ambitious, stretching ourselves to innovate and always do better. WE SEEK BALANCE we choose fun and fairness, and support each other to find our balance. We’re looking forward to receiving your application. Should you have any questions in advance please contact us (you'll find the e-mail address on our website). You can find our privacy policy on our website. We are an equal opportunity employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, promotion or day-to-day business activities for reasons of race, gender, religion, sexual orientation, education, family background, gender, national origin, age, marital status, medical condition, disability or any other legally protected status. Department: Guest Relations Event About you You are genuinely motivated by making a difference in people’s working life and understand how you can influence the experience in a hospitality environment. Attitude is far more important than experience in this entry level position. A hospitality background is preferred but not essential, providing you feel you embody the points below. You will receive plenty of incredible opportunities for growth, learning and development. We want Techspace and this role to be the starting point for a career within Hospitality & Operations where we will give you the tools, support and pathway to success in this industry. The company Techspace is the go-to place for scaling tech, freeing teams to build the future, with a network that spans the world’s leading tech hubs.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As an Assistant Reception Manager at Roe, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. ** ** Key responsibilities: - Assist in overseeing reception operations, ensuring a seamless and world-class guest experience. - Support, train, and mentor the reception team, maintaining the highest standards of service. - Manage reservations, seating arrangements, and guest flow to optimize efficiency. - Handle VIP guests and high-profile clientele with discretion and professionalism. - Quickly and effectively resolve guest concerns, ensuring total satisfaction. - Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures. - Maintain a professional, organized, and welcoming reception area. About you: - Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment. - Strong leadership skills with a passion for delivering an exceptional guest experience. - Excellent organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive, solution-driven approach with a keen eye for operational improvements. - The ability to remain calm and composed under pressure. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bar Manager at Roe, you will take full responsibility for the bar’s operations, ensuring a seamless guest experience, high standards of service, and strong financial performance. You will lead and inspire the bar team, curate an innovative drinks menu, and uphold our commitment to sustainability and excellence. Key Responsibilities: - Train, mentor, and manage a passionate team, fostering a culture of excellence and hospitality. - Develop creative and seasonally inspired cocktails, sourcing unique and sustainable ingredients in line with Fallow’s ethos. - Showcase expert knowledge of cocktails, wines, and spirits to engage guests with thoughtful recommendations and pairings. - Oversee daily bar operations, ensuring efficiency, compliance with health and safety regulations, and exceptional quality standards. - Manage inventory, implement cost control measures, and optimize stock rotation to maintain profitability. - Build relationships with suppliers to secure high-quality and ethically sourced ingredients and beverages. - Partner with the front-of-house and kitchen teams to create a seamless and cohesive guest experience. About You: - Proven experience as a Bar Manager in a high-quality, fast-paced environment. - Strong expertise in mixology, wines, and spirits, with a passion for innovation and sustainability. - Excellent leadership and communication skills, with the ability to train and inspire a team. - Strong organizational and time management abilities to oversee all aspects of bar operations. - A collaborative spirit and dedication to fostering a positive work culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for great people to join our team!