Customer Service Advisor - Concentrix - London

Dealing with customer enquiries

Full-Time And Part Time Position at Dry Cleaning Factory LONDON We are currently looking for a reliable and hardworking individual to join our team full-time at our dry cleaning factory. Key Responsibilities: Customer service Invoicing Tagging garments Packing orders Requirements: Must have the right to work in the UK Must speak fluent English Must be available to work on Sundays Previous experience in a similar role is a plus, but not essential

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

Shop Assistant – Food Preparation & Customer Service Location: Piccadilly, London Hours: Monday to Friday, 10.30 – 3:30pm (No evenings or weekends) We are a small, independent food shop based in Piccadilly, London, looking for a reliable and friendly team member to join us. We prepare fresh sandwiches and salads made to order and pride ourselves on providing warm, attentive service to every customer. This is a customer-facing role in a busy but welcoming environment, ideal for someone who enjoys working with people and takes pride in good food and service. Duties include: Morning food preparation Preparing fresh sandwiches and salads to order Serving customers during the busy lunchtime period Maintaining a clean and organised workspace Providing friendly and helpful customer service Full training will be provided on our menu and preparation methods. Working Hours: Monday to Friday 10.30am – 3:30pm No evenings or weekend work Benefits: Friendly small-team environment Full holiday allowance Workplace pension (after 3 months) Food provided during shifts Stable weekday hours We are looking for someone who is: Friendly and reliable Comfortable working with customers Able to work at a steady pace during busy lunch periods Punctual and organised Willing to learn

We have received a large number of applications. To help us process them efficiently, we will be reviewing verified CVs and backgrounds first. Paid and free options are available — Credify UK or similar services. We are looking for motivated and reliable candidates to join our team as Remote Customer Service Advisors. You will be the first point of contact for our customers, helping to provide solutions and ensuring a positive experience. Responsibilities • Respond promptly to customer inquiries via phone, email, and live chat, • Resolve complaints and issues in a professional and efficient manner, • Provide product or service information accurately, • Process orders, returns, and refunds, • Maintain detailed records of customer interactions, • Identify opportunities to improve customer experience, • Collaborate with other team members to ensure consistent service, • Requirements, • Right to work in the UK, • Excellent communication skills, written and verbal, • Reliable, punctual, and professional, • Ability to work independently and meet deadlines, • Pay, • Salary commensurate with experience, discussed at interview, • Why Join Us, • Fully remote, • Flexible working hours, • Supportive team environment, • Immediate start available, • Apply Submit your CV. Verified CVs will be prioritised

Due to the high volume of applications, priority will be given to candidates with a verified CV. Credify UK and similar services are available, free and paid options exist. We are looking for motivated and reliable candidates to join our team as Remote Customer Service Advisors. You will be the first point of contact for our customers, helping to provide solutions and ensuring a positive experience. Responsibilities • Respond promptly to customer inquiries via phone, email, and live chat, • Resolve complaints and issues in a professional and efficient manner, • Provide product or service information accurately, • Process orders, returns, and refunds, • Maintain detailed records of customer interactions, • Identify opportunities to improve customer experience, • Collaborate with other team members to ensure consistent service Requirements • Right to work in the UK, • Excellent communication skills, written and verbal, • Reliable, punctual, and professional, • Ability to work independently and meet deadlines, • Preferred, • CVs verified through Credify UK or similar services will be an advantage, • Pay, • Competitive, discussed during interview Why Join Us • Flexible remote working, • Friendly and supportive team, • Immediate start available, • Apply, • Submit your CV via Job Today. Verified CVs will be prioritised.