Customer service agent

Customer Service

6 hours ago659 views

Your role will be to secretly evaluate the quality of customer service provided by staff. You will pose as a regular customers to assess factors such as service efficiency, staff behaviour, product knowledge, and adherence to company policies.
Your goal is to identify areas for improvement and ensure that the company's customer service standards are being met. The role requires strong observation skills, attention to detail, and the ability to provide objective, constructive feedback to help businesses enhance their customer experience.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £14 – £18 hourly
  • Benefits
    Travel pay
  • Starting time
    Immediate start!

pin iconFenchurch Street, City of London, London

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Customer AssistantLondon

Customer service • 51-250 Employees

Hiring on JOB TODAY since January, 2025

You will secretly evaluate the quality of customer service provided by mobile carrier staffs. You will pose as regular customers to assess factors such as service efficiency and product knowledge

Helen kahlop avatar icon
Helen kahlopActive 4 hours ago

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