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Hi All We have a houseware store where we deal with heavy lifting, stock control and mainly customer service. we prefer someone who lives nearby as we open our store at 9am and close 7.30pm as we display plenty of items outside, it takes approx 20-30 min to put everything back in the store thanks

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

Company Overview: At Sutherland Social Strats, we’re a team that thrives in the world of business while nurturing a strong love for creativity. As a new and ambitious small business, we provide plenty of room for growth and the opportunity to evolve with us. Our vision is not only to deliver exceptional social media management services but to empower our team members to reach their full potential. We’re looking for a driven, professional, and enthusiastic individual to join us as a Sales Executive & Account Manager, with the potential to grow into a Team Manager or Sales Manager role in the future. What You'll Do: - Sign up clients for our social media management packages and close accounts when required. - Meet monthly client sign-up targets (starting small during the probation period and increasing after 3 months). - Engage directly with the company owners to help shape sales strategies and contribute to the company’s growth. - Participate in weekly team meetings every Sunday and monthly social Meetups with Team. What We’re Looking For: Skills & Requirements: - Strong English communication skills (spoken and written). - Punctuality, professionalism, and a self-starter attitude. - A laptop with access to video calls, a headset, and a suitable workspace. - Familiarity with tools like WhatsApp, Microsoft Teams, Canva, Circle Loop, and Notion (preferred but not essential). - Once training is complete, availability to work 20–25 hours per week (you’ll input your own rota 1 month in advance, with working hours between Monday–Thursday, 9:00 AM–6:00 PM). Personality Fit: - Enthusiastic about sales and motivated by commission-based work. - Ready to grow with a start-up and contribute to a collaborative environment. - A team player who thrives in a dynamic, creative, and goal-driven atmosphere. What We Offer: Pay Structure: £50 -100 commission per client signed up. £ monthly for each client retained (average client retention: 6 months). Bonus rewards for exceptional performance. On-Target Earnings (OTE): Minimum OTE: £40,800/year Benefits: - Flexible working hours: Choose when you work as long as you meet your targets and deadlines. - Growth opportunities: As a start-up, we grow together—you’ll have the chance to evolve into a leadership role. - Direct contact with company owners to share ideas, get support, and help shape our journey. - Monthly social Meetups paid for by us - Quarterly Bonus Rewards Additional Notes: Training: 1 week of training Provided: ( You will need to be free and have to participate for role ) Wednesdays: 4:00 PM – 8:00 PM Thursdays: 4:00 PM – 7:00 PM Fridays: 3:00 PM – 5:00 PM Self-Employed Role: You will be self-employed and paid monthly. Invoices must be submitted before the 26th of each month (support will be provided if needed to create and send invoices).

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

You will be in charge of the team who responds to queries on social media

Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.

We are recruiting for a full-time Telephonist at our practice based close to Chancery Lane. Full time Monday to Friday hours between 07:30 – 18:30 £12.50ph plus bonuses. Weekly rota with variable shifts pattern. We would prefer applicants with experience in customer service /call centre but will also consider applicants with no experience. Flexibility is required for this role. We need candidates who are flexible to work on both shifts. 07:30 - 16:00 and 10:00 - 18:30. Also to be available when needed to cover sickness and holidays sometimes at short notice.

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference

About Us: Tropical Vows is a premier destination wedding and tour package company specializing in unforgettable experiences in Sri Lanka. From destination weddings to outbound travel management, we have successfully conducted over 35+ destination weddings and helped countless travelers explore the beauty of Sri Lanka. With our expansion into the UK market, we are seeking a driven and dynamic individual to join our team and grow our client base. Position Overview: We are looking for a Sales & Tour Consultant who will be responsible for bringing in clients, coordinating with them, and managing partnerships with other companies. This role includes selling destination weddings and promoting Sri Lanka tour packages. The candidate will also help establish partnerships with UK-based companies offering similar services. In return, we offer a competitive monthly salary, commission, and exciting benefits, including a fully paid trip to Sri Lanka for exceptional performers. Key Responsibilities: - Identify potential clients and bring them on board. - Schedule and coordinate client meetings or calls to discuss offerings. - Close sales for destination weddings and tour packages to Sri Lanka. - Partner with companies offering similar services in the UK. - Maintain a steady pipeline of clients and ensure at least one successful sale monthly. - Collaborate with the team to understand pricing, materials, and packages. - Act as the bridge between clients and Tropical Vows for smooth communication. - Market Sri Lanka as a destination and secure partnerships to grow sales. Compensation and Benefits: - Monthly Salary: £3,600 Commissions: - 8% on each destination wedding sale. - 5% on each Sri Lanka tour package sale. Benefits: - Fully paid employee trip to Sri Lanka for outstanding performance. - Flexible work options, including part-time involvement. - Note: If no sales are made in a given month, salary and benefits will not apply. What We’re Looking For: - Sales-driven individuals with strong communication and persuasion skills. - Ability to work independently and deliver results. - Basic understanding of the travel or destination wedding industry is a plus. - Proficient in using communication tools and maintaining records. - Equal opportunity mindset – we welcome candidates from diverse backgrounds. Selection Process: 1. Online interview with the CEO via Google Meet. 2. Signing of a contractual agreement outlining responsibilities and commissions. 3. Onboarding and training to understand the products and services. Additional Notes: - Payments for commissions are made immediately after client payments are received. - This is a results-oriented role with the flexibility to work part-time if desired. Join Tropical Vows and help us bring the beauty of Sri Lanka to the world through unforgettable experiences.

- Resident Liaison Officer - Social Housing Planned Works - Based in Royal Borough Kensington & Chelsea - must be a resident of the Borough - Full time - Monday to Friday 8am to 4:30pm - 16 week FTC with the possibility of extension - start Mid February We're currently working with a leading main mechanical contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Kensington & Chelsea area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: - Working on planned maintenance projects - Being the main point of contact for residents during planned works; both face to face and via telephone/email - Pre-entry visits and company inductions - Proactively collect residents contact details for future communication - Visiting tenants in their homes and advising them on when and what work is being carried out - Act as the main point of contact and deal with any problems/queries that the tenant may have - Visiting properties that are being refurbished with potential tenants and advising them on completion dates Key requirements include: - Must hold CSCS card - Resident of Royal Borough of Kensington & Chelsea - Strong communication skills, both written & verbal - Experience working on a live construction site & within site operations - Knowledge of MS Word & Excel to an intermediate level You will be based in the temporary Site Office, working closely with the Site Managers & Engineers. This role may include lone office working while other employees are working elsewhere in the building. Due to the company Social Values policy, you must be based within the Royal Borough of Kensington & Chelsea to be considered for this role. If you're available to start in Mid February then Please apply online now!

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

FULL TIME/PART TIME A Fantastic opportunity to join a well-loved fast food restaurant in Plumstead. We are seeking highly energetic, bubbly team players. You will be required to support the day-to-day running of the business. Will include food preparation and food production, general cleaning, and serving our customers.

Join our innovative and dynamic team at Antzara Organisation where we’re not just redefining industry standards—we’re setting them. We believe in empowering our team to achieve great things, fostering an environment of growth, and supporting a culture driven by success and integrity. We’re expanding and need motivated individuals ready to make a difference! The Opportunity: We’re seeking a passionate and results-driven Sales Representative to join our team. If you’re a natural communicator with a talent for building strong relationships, understanding customer needs, and creating tailored solutions, this could be your perfect role. You’ll have the opportunity to work with a high-performing sales team, access top-notch training, and earn uncapped commission for your achievements! Key Responsibilities: - Identify and develop new business opportunities and sales leads. - Build and nurture long-term relationships with clients to enhance customer loyalty. - Conduct product presentations, and demonstrations, and address customer questions. - Meet and exceed individual and team sales targets. - Act as a brand ambassador, maintaining a high level of professionalism and enthusiasm. What We’re Looking For: - Excellent communication, negotiation, and interpersonal skills. - Self-motivated and able to work independently, with a proactive approach. - Resilient, adaptable, and thrives in a fast-paced environment. - High level of integrity and a genuine desire to help customers succeed. What We Offer: - Uncapped Earnings: Reward for your hard work! - Professional Growth: Ongoing training and development. - Dynamic Culture: A supportive team, inspiring leadership, and a clear mission. - Career Advancement: Clear path for growth based on performance. - Flexibility No experience necessary Join Us: If you’re ready to launch your career in a supportive environment that values performance, growth, and teamwork, we want to hear from you! Apply today and start your journey with us at Alfa Industries in association with Antzara Organisation.

Full time Caretaker Porter required for small B&B , living accommodation provided. Salary £1350 to £1500 a month with free accommodation provided. Job includes Checkin customers , manage deliveries, report faults in building. Manage bookings. Manage the hotel day to day business. Do small DIY, cleaning, housekeeping. Providing good customer service.

Job Advertisement for Account Manager at Jamp Okoms Drylining Ltd An exciting opportunity has arisen to represent our products in front of the trade. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager Location: 57 Walton Road, London, E12 5RF Job Type: Full-Time, Permanent Salary: Up to £39,000.00 - £40,000.00 dependent on experience. Responsibilities: • Work on collaborative marketing campaigns • Work closely with our Credit and Account Management teams to improve conversion rates and broker satisfaction • Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust • Help to manage and develop a small team to innovate and take a solution-based approach to challenges • Supporting in other areas of the branch as required • Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics • Managing existing clients and providing them with excellent customer service • To achieve set activity & billing targets while also delivering on agreed objectives • To generate success from sales calls • To ensure all processes and compliance procedures are followed About you: • Previous account management experience • Excellent communication skills • To be able to build strong work relationships • You must have experience working with accounting/financial information • Degree level education or equivalent / relevant work experience • The ability to work individually and as a team

About Us RizzingUpCart, a boutique e-commerce website specialising in premium cashmere clothing, is expanding its services to offer comprehensive e-commerce website development solutions. We are passionate about empowering businesses to enhance their online presence and achieve their sales targets. We are seeking an experienced and client-focused Account Manager to join our team. This role involves working closely with clients to optimise their CRM systems, manage new feature rollouts, and deliver strategic insights to support their growth. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring alignment with their business objectives and maintaining excellent client relationships. Build and nurture long-term partnerships to foster trust and loyalty. Oversee the implementation of new business features and software updates in clients’ CRM systems, including testing and validation processes. Collaborate with technical teams to gather and prioritise system requirements. Assist clients in enhancing the visualisation and usability of their information systems to improve operational efficiency. Offer tailored recommendations for improving system functionality. Collaborate with clients to identify, evaluate, and implement new system features that support their business objectives. Provide consultative advice on system upgrades and feature purchases. Analyse clients’ operations with a focus on enhancing sales and revenue growth. Deliver actionable strategies to help clients achieve measurable success in their e-commerce initiatives. Requirements Experience Demonstrable experience in account management, customer success, or a related field. Hands-on involvement in the development or management of user payment systems, with a strong grasp of client workflows and business requirements. Skills Solid understanding of CRM systems and e-commerce platforms. Strong analytical skills to translate complex client needs into practical solutions. Excellent communication and interpersonal skills. Strategic thinking with a customer-centric approach. Preferred Qualifications Experience in optimising information systems and delivering sales-focused solutions. Familiarity with data visualisation and reporting tools. What We Offer A dynamic and collaborative working environment. Opportunities to work with boutique e-commerce businesses. Competitive salary and benefits package. Professional development and career progression opportunities. Join RizzingUpCart and become part of our mission to revolutionise e-commerce solutions!

We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.

Looking for an Intern cover on a Adhoc basis available to from this Saturday up to 5 hours maybe more on site. Looking for someone who is Microsoft Proficient London based who can work from home and studio. Available over the weekends and in the week. 2 references required Some previous experiance client facing, in studio, on location and events and assistant support. Excellent presentation,communication and professionalism is essential. The role is more suited to a freelance assistant, who has an understanding for C suite.

We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required  to support you to attain necessary skills Please apply and we’ll contact you