Customer service agent jobs in LondonCreate job alerts
Are you a business? Hire customer service agent candidates in London
- Sales and surverys
Customer Service Agent9 hours ago£14–£16 hourlyFull-timeBarbican, City of LondonYou will be evaluating the performance of sales associates at large companies whilst observing interactions between sales associates and customers, assessing areas such as communication, product knowledge, customer service, and sales techniques. After these assessments, the invigilator compiles detailed reports, providing feedback on strengths and areas for improvement. These reports are used by the company to enhance training, refine sales strategies, and ensure a consistent and high-quality customer experience.
Easy apply - Welzo
Customer Service Agent12 days ago£25000–£30000 yearlyFull-timeLondonJob Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Immediate start!Easy apply - City Rooms
Trainee Lettings Agent - Full Time3 days ago£21000–£65000 yearlyFull-timeLondonJob Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. Important info: From Minimum wage up to £65,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required
No experienceEasy apply - Ria Travel Atelier
Independent Travel Business Owner26 days agoPart-timeWalham Green, Hammersmith and FulhamExciting Opportunity: Become a Licensed Travel Business Owner! Are you passionate about travel, enjoy working flexibly, and want to take control of your income? Join our growing team and start your journey to financial freedom while enjoying incredible travel perks! - All with **zero risk **thanks to our 30-day money-back guarantee! What We Offer: • A fully licensed travel business with credentials including ATOL, ABTA, IATA, and CLIA—your ticket to legitimacy and credibility in the travel industry. • A “business in a box”solution—no need to worry about customer service, training, or marketing materials. We provide everything you need to get started! • Flexible working hours—work from anywhere and design your schedule to fit your lifestyle. • Unbeatable travel **discounts and perks **for you and your family. • Comprehensive training and support to help you grow your business and achieve success. Risk-Free Start: We understand the importance of peace of mind when starting a new venture, which is why we offer a 30-day money-back guarantee. If you decide this isn’t the right opportunity for you, you can get a full refund—no questions asked How It Works: To get started, there is a one-time £156 start-up fee, covering your travel agent credentials and licenses. To maintain and grow your business, there is a £46 monthly subscription, which includes access to ongoing training, support, and system tools. What You’ll Be Doing: • Signing up Independent Travel Agents (ITAs) to join your network—each new partner earns you direct income. • Building and supporting your team while earning bonuses for their growth. • Enjoying residual income through our unique matrix pay structure. • Accessing amazing travel commissions when customers book through you! • Leveraging our Director Program to unlock additional monthly bonuses, starting at £350 and scaling up as your team grows. Earning Potential: Your earnings are entirely uncapped. From immediate sign-up bonuses to residual monthly income, the sky’s the limit. With drive and dedication, you can turn this opportunity into a lucrative full-time career or a profitable side hustle. Who We’re Looking For: • Motivated individuals who are eager to grow their own business. • A passion for travel and helping others experience the world. • Team players ready to collaborate and support others in their journey. • No experience is required—we’ll teach you everything you need to know! Why Join Us? This isn’t just a business—it’s a lifestyle. You’ll connect with a supportive community of like-minded entrepreneurs and enjoy the freedom of being your own boss. Whether you’re looking for an additional income stream or a complete career change, this is your chance to create a life you love. Apply Today and Start Your Journey! - Risk Free! Let’s make 2025 your year of financial freedom and global exploration. With our 30-day money-back guarantee, you have nothing to lose and everything to gain. Spots are limited—don’t miss your chance to join this incredible opportunity.
Immediate start!No experienceEasy apply
