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Lead AI Engineer – Intelligent Agents (Audio Focus) Are you ready to shape the next frontier of AI-powered audio experiences? Our client is launching an AI Studio to transform how we deliver curated music and intelligent audio services to businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What You’ll Do AI Agent Development • Design and build AI agents using Python and frameworks like OpenAI Agents SDK, LangChain, AutoGen, and Google ADK, • Create multi-agent orchestration systems for complex workflows (e.g., music curation, content analysis, scheduling), • Integrate multimodal AI models, including voice synthesis and music understanding Audio Technology Integration • Work with libraries such as LibROSA and PyDub to enable audio analysis and processing, • Develop tools for BPM detection, genre classification, energy and mood mapping, • Create systems for automated content compliance and rights management Platform Engineering • Build scalable AI platforms that interface with our music management systems, • Develop APIs and edge AI capabilities for real-time audio delivery in retail environments, • Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership • Lead generative AI experimentation in music and voice, • Evaluate emerging AI trends for commercial audio application, • Mentor junior engineers and share best practices in AI agent development Cross-Functional Collaboration • Translate business needs into intelligent, scalable AI solutions, • Work closely with music curators and product teams to align technology with creativity, • Present AI initiatives and outcomes to internal and external stakeholders Essential • Degree in Computer Science, Engineering, or related field (or equivalent experience), • 1+ years of hands-on AI agent development (multi-agent systems a plus), • Strong Python programming skills and experience with modern AI/ML frameworks, • Familiarity with LLMs, prompt engineering, CoT reasoning, and AI orchestration tools, • Solid understanding of audio processing and music tech, • Proven ability to build and integrate APIs and scalable systems, • Experience identifying AI use cases and translating them into business value Preferred • Experience with LibROSA, Essentia, or other audio analysis libraries, • Knowledge of computational musicology and MIR, • Familiarity with semantic search, vector databases, and explainable AI, • Understanding of music licensing and rights management, • Background in retail tech or B2B SaaS is a plus What We Offer • A unique opportunity to shape the future of AI in music and audio tech, • Work alongside industry-leading music curators and audio professionals, • Access to extensive music libraries and real-world deployment environments, • A creative, collaborative culture that values innovation and integrity Ready to lead the AI audio revolution? Interested? Please Click Apply Now!

AI Engineer – Intelligent Agents (Audio Focus) Are you ready to shape the next frontier of AI-powered audio experiences? Our client is launching an AI Studio to transform how we deliver curated music and intelligent audio services to businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What You’ll Do AI Agent Development • Design and build AI agents using Python and frameworks like OpenAI Agents SDK, LangChain, AutoGen, and Google ADK, • Create multi-agent orchestration systems for complex workflows (e.g., music curation, content analysis, scheduling), • Integrate multimodal AI models, including voice synthesis and music understanding Audio Technology Integration • Work with libraries such as LibROSA and PyDub to enable audio analysis and processing, • Develop tools for BPM detection, genre classification, energy and mood mapping, • Create systems for automated content compliance and rights management Platform Engineering • Build scalable AI platforms that interface with our music management systems, • Develop APIs and edge AI capabilities for real-time audio delivery in retail environments, • Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership • Lead generative AI experimentation in music and voice, • Evaluate emerging AI trends for commercial audio application, • Mentor junior engineers and share best practices in AI agent development Cross-Functional Collaboration • Translate business needs into intelligent, scalable AI solutions, • Work closely with music curators and product teams to align technology with creativity, • Present AI initiatives and outcomes to internal and external stakeholders Essential • Degree in Computer Science, Engineering, or related field (or equivalent experience), • 1+ years of hands-on AI agent development (multi-agent systems a plus), • Strong Python programming skills and experience with modern AI/ML frameworks, • Familiarity with LLMs, prompt engineering, CoT reasoning, and AI orchestration tools, • Solid understanding of audio processing and music tech, • Proven ability to build and integrate APIs and scalable systems, • Experience identifying AI use cases and translating them into business value Preferred • Experience with LibROSA, Essentia, or other audio analysis libraries, • Knowledge of computational musicology and MIR, • Familiarity with semantic search, vector databases, and explainable AI, • Understanding of music licensing and rights management, • Background in retail tech or B2B SaaS is a plus What We Offer • A unique opportunity to shape the future of AI in music and audio tech, • Work alongside industry-leading music curators and audio professionals, • Access to extensive music libraries and real-world deployment environments, • A creative, collaborative culture that values innovation and integrity Ready to lead the AI audio revolution? Interested? Please Click Apply Now!

We’re looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2025, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us. This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK. Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands across Norfolk. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention. This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for. Pay & Rewards: Starting salary will be in line with experience and skill set, with base rate starting from £28k, with the potential earnings of £75k with the bonus structure and a £4k car allowance. • Bonus Structure, • Company Events, • Wellness programme, • Employee Discount, • Company Car, • Health Cash Back Plan, • Death in Service, • Pay Protection And Day to Day? …….. You will be responsible for: Owner and Property Recruitment • In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads., • Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines., • Maximise the commercial ‘opt ins’ with new and existing property owners, improving property margin and commercial success of each property., • Promote the benefits of the dynamic pricing model and provide accurate pricing data., • Promote our property management offering where it is featured to increase penetration across the portfolio., • Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised. Owner Retention • Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention., • Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information to maximise the commercial opportunity., • Area and Business Development, • Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity., • Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice. To be considered for this role you MUST have the following skills: • Strong negotiation and influencing skills., • Full UK Licence, • Passionate about sales and customer service., • An efficient communicator with a professional and customer orientated approach., • Confident to challenge and approach conversations in the right manner., • Ability to build rapport and build relationships with customers and stakeholders., • Excels at multi-tasking, is organised, and has good time management., • Good commercial and business awareness., • Strong analytical skills to evaluate data and to make recommendations., • Proven working experience as a business development manager, sales executive, or a relevant role., • Proven sales track record., • Experience in cold calling desirable, • Market knowledge., • Being a self-starter is a must., • Be able to work remotely., • Full driving license (if you have a disability, we will explore reasonable adjustments with you). Who is Host & Stay? Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry. Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We’re on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive. We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do. Any Questions? If you have any questions about the recruitment process, or you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: _ - we will be happy to help! We are proud to be a Disability Confident Employer.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You'll Be Doing: As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-5.6, Claude Fable, Gemini Pro 3.1). Example problems you could work on: These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment. Bonus Points for: • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. This role is part of our Estate Agency (EA) business, where our partners are at the heart of everything we do, and we’re dedicated to helping them thrive in an increasingly competitive market. You’ll be taking care of a diverse customer base made up of various corporate branches we partner with. Your goal will be to achieve activity, growth, retention, and partner satisfaction targets. You’ll accomplish this by understanding their needs, recommending tailored solutions, and providing outstanding value through market insight and data. Package - £32,000-£35,000, £7,500 OTE (uncapped & guaranteed for the first 4 months) What you'll do: • Proactively reach out to an existing partner base of around 180 accounts across the territory., • Understand the needs of our estate agent partners, identify growth opportunities, and present tailored solutions through phone and video calls (MS Teams)., • Interpret and share partners’ performance data through engaging storytelling to add value and demonstrate ROI., • Meet weekly KPIs and performance metrics that align with business goals, including telephone and virtual meetings, quarterly contact rate, revenue, and retention., • Introduce new Rightmove initiatives and business campaigns to our partners., • Identify and conduct relevant product and service training with partners to strengthen our relationships., • Be the go-to person for answering partner queries, resolving issues, and providing effective solutions., • Keep all information updated in relevant databases and ensure CRMs are maintained accurately., • Collaborate with internal teams to build strong relationships and deliver the best outcomes for our partners., • Regularly share insights with colleagues and key internal stakeholders to enhance our service and product offerings., • Plan and prepare for your partner base, including weekly priorities, retention strategies, and growth opportunities. You are someone who: • Consistently exceeds B2B sales targets and business KPIs., • Has a positive “can-do” attitude and a growth-oriented mindset., • Thrives in and contributes to a dynamic and hardworking team environment., • Effectively manages partner expectations and delivers exceptional service., • Shows tenacity, resilience, and flexibility in all situations., • Takes ownership and accountability for your account base and actions., • Exhibits a growth mindset and a willingness to learn, develop, and embrace feedback., • Excellent verbal and written communication skills., • Demonstrates strong planning and organisational abilities. Salary range £30,000 - £35,000 GBP Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: • We create value…by delivering results and building trust with partners and consumers., • We think bigger…by acting with curiosity and setting bold aspirations., • We care deeply…by being real, having fun, and valuing diversity., • We move together…by being one team - internally collaborative, externally competitive., • We make a difference…by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making...... People are the foundation of Rightmove - We’ll help you build a career on it. What we offer • Cash plan for dental, optical and physio treatments., • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan., • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes., • Contributory stakeholder pension., • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life., • Competitive compensation package., • Paid leave for maternity, paternity, adoption & fertility., • Travel Loans, Bike to Work scheme, Rental Deposit Loan., • Charitable contributions through Payroll Giving and donation matching., • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more., • We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our , which explains how we handle and protect your personal information during the recruitment process.

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-

Location Winchester with hybrid home working Hours 37.5 hours per week, Monday to Friday 09.00 - 17.30 Basis Permanent Salary £30,000 per annum with OTE £35,000 - £38,000 + enhanced benefits package About us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed, offering stunning community living for the over sixties. We have created an exciting new opportunity for a Sales & Lettings Progressor to join our fantastic Sales & Lettings team. About our role While our long-term goal is to transition to Build-to-Rent (BtR), we currently have over 200 homes available for purchase, which require the support of our dedicated Sales Progression Team, who play a vital role in driving the pipeline from initial reservation through to legal completion within set timelines. They are essential to the Sales & Lettings department, not only in working together to help hit our targets, but also collaborating with the treasury team to meet critical deadlines. Reporting to the Sales Operations Manager, you’ll be joining a small, highly motivated team that is an integral part of the Sales & Lettings department. Key responsibilities will include Sales • Through your research & with estate agents, establish a 4-6 week selling price for our customer's property, • Make introductions with our customers' estate agents, • Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties, • Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers, • Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner, • Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline, • Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales, • Over time, visit each site within the portfolio to enhance knowledge and give better customer service Lettings • Set up new Tenancy agreements upon receipt of a reservation from the sales team, • Producing Tenancy Agreements based on the terms of the reservation, • Register customer deposits, • Conduct referencing on our prospective Tenants, • Apply for and manage credit checks for our prospective Tenants, • Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc. Additional Information • Hybrid role with weekly attendance at our Winchester office or our sites as and when required, • You must be comfortable working in a target-driven environment with the ability to work independently., • The role involves making a high number of telephone calls, it is essential to be self-motivated with an excellent telephone manner About you You will have a positive, ‘can do’ approach and be a team player, whilst also being self-motivated to work independently with an ability to build strong, immediate rapport with external professionals and internal stakeholders. Experience • Experience of property sales progression is desirable but not essential, • Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential., • Understanding of the new homes sales process would also be advantageous Skills & Knowledge • Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology, • Experience of Salesforce CRM is advantageous but not essential, • Highly developed negotiation and influencing skills, • Organised, efficient and a natural multitasker, • Able to build rapport whilst also having assertive conversations when required, • Good levels of spelling, punctuation and grammar, • ARLA / Property Mark qualification is desirable but not essential Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

Area Sales Manager - high end KBB products Area: - Cambs / Eat Anglia / Essex The Role of Area Sales Manager • This is a field based (Area Sales Manager) role where you will working from home and visit retail, distribution and merchant accounts., • As Area Sales Manager, you will plan and organise visits to customers booking appointments with Branch Managers, trade counter staff and retail assistants showcasing stunning kitchen / bathroom products., • Your customers will be exclusively be merchants, retailers and distributors., • You will be tasked with executing national strategic customer plans which optimise business opportunities for the short and long term, • Liaise with the sales team, Marketing and customer contacts to ensure that all promotional activity is delivered and followed through and all information and agreements are documented., • The vision to effectively expand market share and build on business opportunities., • Strong organisational skills to ensure demands, targets and customer expectations are met., • Demonstrate Initiative and resourcefulness creating a competitive advantage., • Ensuring Key Performance Indicators [KPIs] are achieved., • Demonstrable business skills in decision making, analysis, judgement, selling skills., • Robust planning, reporting and time management skills, • Deliver comprehensive and effective training to customers when appropriate. The Company hiring an Area Sales Manager Our client are a national well established market leading KBB brand and manufacturer stunning on-trend and classical products that are manufactured sustainably to a very high standard. This growing organisation are expanding and are looking for an energetic Area Brand Manager to deliver best in class customer service and manage relationships locally with key national accounts. This role would be absolutely ideal for a trade counter sales assistant or internal sales person, customer service agent looking for their first role on the road with a progressive company / excellent employer. The candidate for the Area Sales Manager • Personality, attitude and organisation skills what we are looking for., • Whether you are a branch based assistant, in customer services, telesales, merchandising - we want to hear from you! The Package on offer for the Area Sales Manager • £30,000, • £5,000 bonus paid monthly, • Company vehicle -hybrid or electric, • 24 days Al plus stats, • Company pension Ref: CPJ1727 The Package on offer for the Area Sales Manager • £30,000, • £5,000 bonus paid monthly, • Company vehicle -hybrid or electric, • 24 days Al plus stats, • Company pension

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent. This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do. The Opportunity As a Customer Service Agent, you'll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You'll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service. Key Responsibilities Handle customer enquiries via phone, email and live chat. Provide clear and accurate information regarding products and services. Resolve customer issues efficiently, escalating complex cases when required. Work closely with internal teams and external suppliers to resolve service-related queries. Maintain accurate customer records and update internal systems. Identify opportunities to promote additional products and services where appropriate. Manage your workload effectively to meet service and performance targets. Deliver a consistently high standard of customer care and professionalism. About You We're keen to speak with individuals who can demonstrate: Previous customer service or customer-facing experience. Excellent verbal and written communication skills. A positive, professional and customer-focused approach. Strong problem-solving abilities and attention to detail. The ability to thrive in a fast-paced environment. Confidence working both independently and as part of a team. Competent IT skills, including experience using computer-based systems. A resilient and adaptable approach when managing customer enquiries. What's on Offer? Competitive salary. 25 days annual leave plus bank holidays. Employer pension contribution. Healthcare plan. Employee Assistance Programme with 24-hour GP access. Group Income Protection. Ongoing training and development opportunities. Structured career progression pathways. A collaborative and supportive working environment. Regular company social events. Apply Now If you're passionate about providing exceptional customer service and are looking to join an organisation that genuinely invests in its people, we'd love to hear from you

Catering AssistantWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Property ManagerLocation: Cheviot House, Beaminster Way East, Kingston Park, NE3 2ERContract: PermanentHours: 40 Hours Per WeekSalary: £26,509 pa plus CommissionClosing Date: 5pm 17th July 2026Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested.An opportunity has arisen for a Property Manager to join our team based in Kingston Park.As a Property Manager you will be responsible for assisting in the delivery of a highly effective and profitable lettings management service and providing an exceptional level of customer service to all clients.If you have excellent communication and organisational skills, a team focused approach to work and are proficient in using IT systems, we want to hear from you.About the roleWithin this varied role, you will be responsible for visiting managed properties and carrying out pre and post move checks, undertaking inventories, arranging necessary works with contractors and ensuring properties are ready for new tenants.Other duties include liaising with landlords, tenants and contractors, instructing and managing repairs and maintenance, and working closely with our lettings team.Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential.Full clean driving license is required, access to a vehicle is preferred as may be required for business use on occasions.About you:Youll need:Exceptional administration, organisational and prioritisation skillsExcellent interpersonal and communication skills, both written and verbalAdvanced IT skill, particularly with Microsoft packagesUnderstanding of what makes a difference in delivering excellent customer serviceEnthusiastic team playerExcellent attention to detailThe Benefits:23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of serviceMake big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platformGenerous pension schemeAbout us:An estate agent that knows how much a home means, were here to help take away the stress and hassle of selling, buying, renting, letting and managing property.By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier because we know how much a home means.From helping first-time buyers, to taking care of hundreds of private landlords properties, our customers are our top priority.Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge.As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicias work to help communities in the North East.For more information regarding this role, please contact:Diane Mutch 0191 2383899We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.TPBN1_UKTJ

Job Title: DriverLocation: NewcastleHours: Zero HourSalary: £12.71Benefits:Company pension schemeEmployee discount schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesFriendly and supportive working environmentRole Overview:As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switchs management processes.Key Responsibilities:Deliver and collect vehicles from various locationsIdentify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedurePerform comprehensive vehicle safety checks before delivery and at quality inspection stagesAccurately and clearly complete fuel sheetsDebowse vehicles as instructed, adhering to safety guidelinesClean vehicles thoroughly to meet company standards and customer requirementsUndertake security checks and verify rental documentation as requiredComplete any necessary paperworkComply with all Switchvehicle proceduresCommunicate accurately and appropriately, both verbally and in writingDrive carefully and consideratelyDress according to company uniform standards, maintaining a clean and smart appearanceAct as an ambassador of the company, promoting company interests at all timesIdeal Candidate:Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road usersFlexibility: Exhibits a flexible approach to working hours, rotas and locationsAttention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenanceCommunication Skills and customer service orientatedOrganizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehiclesSafety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.About Us:Switch is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do!Apply now and be part of our team driving growth and success!TPBN1_UKTJ

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries. Collaborate with colle

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

Working with a friendly customer base.

You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a customer service representative agent or some

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individua

Property Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Property Manager Location: Cheviot House, Beaminster Way East, Kingston Park, NE3 2ER Contract: Permanent Hours: 40 Hours Per Week Salary: £26,509 pa plus Commission Closing Date: 5pm 17th July 2026 Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested. An opportunity has arisen for a Property Manager to join our team based in Kingston Park. As a Property Manager you will be responsible for assisting in the delivery of a highly effective and profitable lettings management service and providing an exceptional level of customer service to all clients. If you have excellent communication and organisational skills, a team focused approach to work and are proficient in using IT systems, we want to hear from you. About the role Within this varied role, you will be responsible for visiting managed properties and carrying out pre and post move checks, undertaking inventories, arranging necessary works with contractors and ensuring properties are ready for new tenants. Other duties include liaising with landlords, tenants and contractors, instructing and managing repairs and maintenance, and working closely with our lettings team. Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential. Full clean driving license is required, access to a vehicle is preferred as may be required for business use on occasions. About you: Youll need: Exceptional administration, organisational and prioritisation skills Excellent interpersonal and communication skills, both written and verbal Advanced IT skill, particularly with Microsoft packages Understanding of what makes a difference in delivering excellent customer service Enthusiastic team player Excellent attention to detail The Benefits: 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform Generous pension scheme About us: An estate agent that knows how much a home means, were here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier because we know how much a home means. From helping first-time buyers, to taking care of hundreds of private landlords properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicias work to help communities in the North East. For more information regarding this role, please contact: Diane Mutch 0191 2383899 We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia. TPBN1_UKTJ

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St. Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the. English speaking markets,

Previous experience customer service experience. Turkish Speaking Inbound Customer Service Advisor. Customer Service Advisor who is fluent in Turkish.

Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn. Dutch Speaking Customer Service Advisor. Accurately document customer interactions to improve service quality and internal processes.

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied

We are looking for exceptional Customer Service Advisors to provide the best customer support experience. Taking inbound calls, emails or messages dealing with a variety of customer service queries. Identify and implement process improvements in immediate area of work responsibility in order to impr

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service

Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business.

Customer Service Advisor who is fluent in Swedish. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. Taking inbound customer service calls.

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company also provides industry leading training and progression as well as the chance to work a

Live for great customer service. We’re here to shake things up, to make energy better for our customers and the planet. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.

Live for great customer service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. Treat every customer with the care you’d give gran.

Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers.