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Estate Agent: Sales Progressor \n Green & Company, Walmley Office B76 1QN \n We're recruiting for a Sales Progressor to join our successful and expanding estate agency. Due to continued growth, this is an excellent opportunity to become part of a fantastic team where your expertise will play a key role in ensuring property transactions progress smoothly from sale agreed, through to completion. Green & Company are a forward-looking independent firm of Estate Agents having six local Sales Offices and have been trading for over 30 years in and around the Sutton Coldfield area. We have an outstanding reputation within the property market and deliver exceptional customer service. \n Salary: \n\n • Realistic Earnings (including commission): £40,000pa\n\n The Role \n As a Sales Progressor, you will: \n\n • Manage property sales from agreed sale through to completion and proactively chase outstanding matters that may delay exchanges or completions\n, • Liaise with all parties: buyers, sellers, solicitors, mortgage brokers\n, • Build strong relationships to ensure a smooth and efficient customer experience\n, • Provide regular updates to all parties throughout the transaction process\n, • Identify and resolve issues to keep transactions progressing effectively\n\n Requirements: \n\n • Previous experience in property sales progression or estate agency\n, • Strong communication and telephone skills and highly organised with an ability to manage multiple transactions simultaneously\n, • Proactive approach to problem-solving and always offering excellent customer service\n\n Working Hours: \n\n • Working hours: Monday to Friday 8.45am - 5.30pm & 1 in 4 Saturdays 9.00-3.00pm\n, • Potential to be home based\n\n If you're an experienced Sales Progressor looking to join a successful estate agency, please apply today. \n Please be advised, if you do not have the experience required, your application will not be considered, and if you haven’t heard from us within 7-days, please assume your application has been unsuccessful, and we will also therefore not hold your data.

Vehicle Hire Booking Agent \n Birmingham Business Park (B37) \n Up to £25k plus £200 bonus per month \n Monday – Friday between 8am – 8pm \n 1 x Saturday per month 9-5pm (paid at overtime or can have a day off in the week) \n \n Southam Selections are currently working with an Accident Management company who specialise \n in providing mobility solutions to insurers, brokers and fleet providers. They are looking to take on \n a Hire Booking Agent who can deal with all aspects of vehicle hire bookings. \n You will be working in a modern office environment and a team of 12 others who all help and \n support each other within the role. You will be passionate about customer service and going the \n extra mile for your clients \n \n Key Responsibilities: \n\n • Manage vehicle hire and repair bookings, online or via telephone.\n, • Record customer information, including taking payments.\n, • Liaise with customers and suppliers, resolving queries and providing progress updates.\n, • Arrange delivery and collection of hire vehicles.\n, • Represent the business and our panel of suppliers in a professional, courteous, and efficient manner.\n\n \n Skills and Qualifications: \n\n • Experience working in vehicle hire / rental are desirable\n, • Excellent communication skills\n, • Strong customer service skills\n, • Self-motivated and able to work in a fast-paced environment.\n, • Team player with excellent interpersonal skills\n, • Experience working in car rental or vehicle repair is desirable but not essential (full training will be provided)\n, • Flexibility in working hours, with shift patterns available, including some Saturdays (35 hours a week)\n

We're seeking an experienced Cognigy Virtual Agent Engineer to join a major organisation undergoing significant investment in Conversational AI, Generative AI and automation technologies.This is a hands-on delivery role where you'll be responsible for developing advanced chatbot and voicebot capabilities, integrating enterprise platforms, and helping internal engineering teams build long-term expertise in AI-powered customer and employee engagement solutions. The successful consultant will play a key role in enabling the organisation to establish a sustainable Conversational AI capability and CentreKey Responsibilities \n\n • Design, develop and enhance chatbot and voicebot solutions using Cognigy.AI\n, • Integrate Cognigy with Azure OpenAI, Azure AI Search and enterprise platforms\n, • Deliver practical mentoring and technical enablement to internal engineering teams\n, • Design and implement Retrieval Augmented Generation (RAG) solutions\n, • Develop AI-powered virtual assistants, knowledge retrieval capabilities and intelligent automation workflows\n, • Build secure, scalable and compliant Generative AI solutions\n, • Document best practices, standards, SOPs and operational processes for ongoing support and governance\n, • Support integrations with contact centre, CRM, knowledge management and service management platforms\n\n Required Experience \n\n • Extensive experience delivering Cognigy chatbot and voicebot solutions\n, • Strong experience integrating Cognigy with enterprise systems and APIs\n, • Proven background delivering Conversational AI transformation initiatives\n, • Experience working with contact centre and telephony technologies\n, • Strong automation and systems integration capability\n, • Experience creating operational documentation, support models and governance frameworks\n, • Hands-on Azure OpenAI experience\n, • Strong understanding of Large Language Models (LLMs) and Prompt Engineering\n, • Experience designing and implementing RAG architectures\n, • Experience with Azure AI Search and knowledge retrieval solutions\n, • Understanding of Responsible AI, governance and enterprise security considerations\n\n Desirable Experience \n\n • NICE CXone integration experience\n, • Microsoft Teams integrations\n, • CRM platform integrations\n, • IT Service Management platform integrations\n, • Experience developing AI-powered employee assistants and service desk automation solutions\n\n What's on Offer? \n\n • £600-£650 per day\n, • Outside IR35\n, • Initial 6-month engagement\n, • Hybrid working 2 days per week on-site in the Midlands\n, • Opportunity to shape a large-scale Conversational AI and Generative AI capability\n, • Work with cutting-edge AI technologies including Cognigy, Azure OpenAI, RAG and LLM-powered solutions\n\n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Estate Agent: Senior Property Consultant / Assistant Manager \n Green & Company \n Great Barr Office: B42 1TN \n Tamworth Office: B79 7HE \n Four Oaks Office: B75 5BS \n Due to continued growth, we're recruiting Senior Property Consultants / Assistant Managers to join our successful and expanding estate agency. Green & Company are a forward-looking independent firm of Estate Agents having six local Sales Offices and have been trading for over 30 years in and around the Sutton Coldfield area. We have an outstanding reputation within the property market and deliver exceptional customer service. \n Salary: \n\n • Realistic Earnings (including commission): £40,000pa\n\n The Role: \n\n • Offering professional estate agency advice and ensuring the best service\n, • Assisting the Branch Manager to manage your branch’s profitability and growth, driving the business forward\n, • Generate new leads and business opportunities to improve performance\n, • List properties and ensure vendors achieve the best possible price\n, • Stay up to date with market trends, building a reputation as a local expert\n, • Work closely with your team to match new properties with potential buyers\n\n Experience Required: \n\n • Proven ability to build strong relationships and turn valuations into listings and sales\n, • Driven, passionate and motivated with a proactive, enthusiastic attitude\n, • Able to thrive in a fast-paced environment\n, • Genuine interest in helping people and guiding them through their home-buying journey\n, • Strong work ethic with matching values of courtesy, honesty, trust, and respect\n\n Working Hours: \n\n • Working hours: Monday to Friday 8.45am - 5.30pm 1-in-4 Saturdays 9.00-3.00pm\n\n If you're an experienced Senior Property Consultant / Assistant Manager looking to join a successful estate agency, please apply today. \n Please be advised, if you do not have the experience required, your application will not be considered, and if you haven’t heard from us within 7-days, please assume your application has been unsuccessful, and we will also therefore not hold your data.

OUR IMPACTAcross Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.YOUR IMPACTWe're looking for a Workforce Analyst to join our workforce team, reporting to the Workforce Manager. If you have worked in a contact centre environment and have strong understanding of contact centre metrics and real time monitoring, we want to hear from you.Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What you'll do:Real-Time & Intraday DeliveryLead real-time monitoring of schedule adherence, making quick, well-judged decisions to balance resource against call volumes and service levelsOwn the most complex intraday scenarios — peak periods, unexpected volume spikes, and outages — driving the response and coordinating with front-line teamsReview and monitor intraday performance, responding to fluctuations with timely real-time adjustmentsEnsure adherence to service level agreements through consistent live monitoringCommunicate real-time updates clearly to Team Leaders and management, and generate intraday performance updatesReporting & AnalysisProduce monthly reports on key performance metrics, including service levels, call volumes, agent productivity, and schedule adherenceInterpret trends in the data and make well-reasoned recommendations to improve operational efficiency and performanceProvide data-led insight to support the Workforce Managers planning and decision-makingScheduling & WFM SystemsCreate and optimise employee schedules to ensure effective coverage and compliance with business requirements, working alongside Team Leaders on shift distribution, break allocation, and vacation schedulesMaintain and update WFM software accurately with schedule changes and real-time adjustmentsTechnical LeadershipAct as a senior point of reference for the Workforce Specialists, sharing knowledge and best practiceSet the standard for real-time execution, quality, and consistency across the functionDeputise for the Workforce Manager when they are unavailableREQUIREMENTSExperience of working in a contact Centre environment with at least 1 year in a workforce or real-time monitoring role Good interpersonal skills and positive attitudeHigh attention to detail with strong organization and time management abilitiesAble to review and interpret data and make recommendations to drive business performance Exceptional communication and collaboration skillsAble to work independently in a team-oriented and fast paced environment with a passion to deliver exceptional service to customers.Experience with Verint Workforce systems desired but not essential.Comfortable being a point of reference and making quick informed decisionsStakeholder management and communication skillsBasic QualificationsMinimum of 1 years of workforce / real-time monitoring experience in a contact centreProficient in Microsoft ExcelFamiliarity with contact centre metrics such as AHT, ASA, and shrinkagePreferred QualificationsExperience with Verint Workforce systemsExperience in a retail banking environmentABOUT GOLDMAN SACHSAt Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved.Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.Posting Date: 2026-07-16

Job Description Fundraising Assistant \n Responsible to: Fundraising Manager \n Location: Central Birmingham (hybrid working) \n Salary: £26,021 per annum \n Contract: Permanent \n We are recruiting for a fundraising assistant within our national fundraising team based in Birmingham. This is an exciting time to join Groundwork UK, as we expand our brand-new fundraising team and continue to develop support for federation-wide projects across the country. \n About Groundwork \n Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive. \n We support local communities and businesses to build capacity and resilience as this is vital if we are to tackle hardship, achieve a just transition to net-zero and help nature recover in a way that reduces inequality and leads to better work and healthier, happier lives. \n Last year Groundwork accessed over £100 million of funding to support our mission. \n Our Groundwork 2028 strategy sets out how we will support practical action to create a fair and green future in which people, places and nature thrive over the next five years. \n Groundwork UK \n Groundwork UK is the national body of the Groundwork federation, supporting, championing and representing the work of Groundwork Trusts across the country. \n This includes building national relationships with funders and policymakers, securing resources to support local delivery and acting as a managing agent for programmes and contracts delivered by Groundwork Trusts and other partners. \n About the Role \n The Fundraising Assistant will play a key role in supporting Groundwork UK’s fundraising efforts and helping us achieve income goals. They will assist the fundraising team in developing relationships with corporate supporters and individual donors and help secure unrestricted voluntary income. Primary responsibilities will include processing and thanking donations, maintaining relationships with donors and fundraisers, leading on digital communications for fundraising, and assisting with corporate partnership fundraising, alongside other administrative tasks. \n Working closely with the rest of the fundraising team, the ideal candidate will have strong organisational skills and a passion for developing relationships with supporters. You will ideally have experience within the fundraising sector, or administrative/ customer service experience elsewhere. \n As a growing team with varying responsibilities, focus and targets will change from time to time, so a flexible working attitude is required. There will be scope and opportunity to expand and develop the team as we continue to grow the fundraising function. \n Benefits \n \n Starting salary £26,021 \n 29 days holiday entitlement \n Flexi-time arrangements \n Enhanced paid maternity leave \n 7.5% pension contribution \n Travel loan scheme \n Health cash plan through BHSF \n Salary sacrifice benefits including childcare vouchers and cycle to work scheme \n \n Closing Date: Wednesday February 21, 2024 \n Interviews will take place week commencing Monday 26th February. \n We are fully committed to eliminating discrimination and promoting equality and diversity in our workforce and employment practices, in the work we undertake, and in the provision of all our services. \n We value diversity and flexibility in our workforce as we think it gives us access to a wider range of skills. We therefore strive to be an equal opportunities employer. This means that decisions concerning recruitment, promotion or any other aspect of employment will be based on the needs of the organisation and not any assumptions based on sex, race, age, disability, gender reassignment, sexual orientation, married or civil partnership status, pregnancy or maternity, religion or belief (these are known as ‘protected characteristics’). This is an important commitment, which all employees are expected to share. \n No agencies please.

Goldman Sachs in the United Kingdom seeks an experienced contact centre team manager to lead a 12–15 agent group within our customer support function. You will motivate, coach, and develop frontline staff to deliver outstanding service. Using data to track performance, you will identify journey improvements, handle escalations, and partner with peers to ensure consistent leadership and achievement of service targets while maintaining regulatory standards. #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud‑native and DevOps‑led architectures., • Experience using AI‑assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102) Wellbeing that means something • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. • Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender., • Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments., • Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services., • Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus., • Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness., • Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability., • Participate in design reviews and peer governance for proposed Modern Workplace architectures., • Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance., • Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment., • Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences., • Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services., • Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads., • Familiarity with Microsoft Graph API for building and managing configuration programmatically., • Experience producing and maintaining infrastructure, support, and procedural documentation., • Ability to lead and contribute to technical design documentation including functional specs and service handover materials., • Understanding of Incident, Problem and Change Management within the ITIL framework., • Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines., • Demonstrated mentoring and technical coaching skills., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance., • Working knowledge of Azure AI services and how they can be applied to customer solutions., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), • Microsoft Certified: Identity and Access Administrator Associate (SC-300), • Microsoft 365 Certified: Teams Administrator Associate (MS-700), • Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), • Microsoft 365 Certified: Administrator Expert (MS-102), • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions, • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships, • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com #J-18808-Ljbffr

Residential Property Valuer Sheffield - £30k basic + commission Were recruiting for a New Residential Property Valuer role to join a well-established and prestigious Estate Agent, leading the way through innovation and their outstanding customer service. This represents a senior role, with an Estate Agent which has established its position as one of the leading property experts in the S11, S10 and S17 region. Some of the regions most amazing properties! This is a superb opportunity for someone who is currently valuing, to have a more autonomous role and a patch to operate in where you will be dealing with properties often in excess of £1m..! Aside from the basic, you can expect commissions, and annual profit related bonus on top, making this one of the most lucrative property roles in the area at the moment! What you will be doing Conducting valuations and bringing properties to market Liaising with Vendors and Prospective buyers Booking and chasing up valuations Cross selling financial services, solicitors and auctions Identifying opportunities for new business Undertaking canvassing of local properties and win new business Coaching the other negotiators and valuers in the office Prospecting for new business What you will have A proven track record in converting valuations to properties on the market You are currently working as a valuer so have up to date market knowledge Full UK driving licence What's in it for you? Basic salary up to £30k Full expenses paid programme Generous commission structure Monday to Friday 08:45am to 5:00pm Occasional Saturday working 09:00-1:00pm with time back in lieu Great working environment, and the chance to join one of the areas strongest and most high profile brands a genuine career move! Generous annual leave plus bank holidays This is to start ASAP, subject to your notice period etc so please send your CV in complete confidence today! JBRP1_UKTJ

Earn up to £700 per week part-time working from home. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor‑led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct‑to‑consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design. As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. We’re looking for an experienced contact centre team manager who has a passion for delivering exceptional customer service to join our growing customer support team. If you are highly skilled at motivating and developing front line customer support agents, we’d love to hear from you! • Lead, motivate & develop a team of 12 – 15 customer support agents., • Ensure team performance expectations are being met by coaching and enabling direct reports to be successful in role., • Use data to understand agent level performance, identify trends and action plans to support improvements., • Identify opportunities to improve customer journeys, actively encouraging your team to do the same., • Provide inbound support and handle customer escalations when needed., • Embed advocacy for the consistent delivery of exceptional customer service across your team with intense focus on customer satisfaction/advocacy and professional customer support balanced with consistent achievement of standard business objectives., • Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures., • Act as an escalation point for customer issues and complaints, providing hands‑on assistance by taking over calls where necessary., • Collaborate & support peers to ensure consistency in leadership across all front‑line teams., • Take shared responsibility with the other team managers for real‑time operational performance, ensuring that service level targets are achieved as set by the business., • Work with broader business partners to ensure resource requirements are met, schedules are adhered to, and changes are well managed into the area., • Develop a deep understanding of day‑to‑day expectations of own role and that of direct reports., • Ensure agent and team controls are managed daily, weekly, and monthly whilst pro‑actively logging and escalating any new issues or risks., • Previous experience of managing a contact centre team, preferably in Financial Services/Retail Banking or other customer facing regulated environment., • Demonstrable experience in coaching teams to achieve expected KPI’s using recognised coaching models to achieve this., • Ability to create a positive team working environment that supports the retention & development of great customer service agents., • Strong understanding of contact centre metrics and proven track record of achieving these., • Ability to manage your own workload whilst balancing the needs of the customers and your team., • Excellent analytical & problem‑solving skills. Ability to think creatively and change approaches to deliver better outcomes., • Ability to stay calm and focussed whilst delivering on multiple priorities. At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. © The Goldman Sachs Group, Inc., 2025. All rights reserved. #J-18808-Ljbffr

Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor‑led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct‑to‑consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design. As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs’ over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers. We’re looking for an experienced contact centre team manager who has a passion for delivering exceptional customer service to join our growing customer support team. If you are highly skilled at motivating and developing front line customer support agents, we’d love to hear from you! • Lead, motivate & develop a team 12 – 15 customer support agents., • Ensure team performance expectations are being met by coaching and enabling direct reports to be successful in role., • Use data to understand agent level performance, identify trends and action plans to support improvements., • Identify opportunities to improve customer journeys, actively encouraging your team to do the same., • Provide inbound support and handle customer escalations when needed., • Embed advocacy for the consistent delivery of exceptional customer service across your team with intense focus on customer satisfaction/advocacy and professional customer support balanced with consistent achievement of standard business objectives., • Take ownership of customer enquiries and respond to escalated customer issues in accordance with agreed procedures., • Act as an escalation point for customer issues and complaints, providing hands‑on assistance by taking over calls where necessary., • Collaborate & support peers to ensure consistency in leadership across all front‑line teams., • Take shared responsibility with the other team managers for real time operational performance, ensuring that service level targets are achieved as set by the business., • Work with broader business partners to ensure resource requirements are met, schedules are adhered to, and changes are well managed into the area., • Develop a deep understanding of day‑to‑day expectations of own role and that of direct reports., • Ensures agent and team controls are managed daily, weekly, and monthly whilst pro‑actively logging and escalating any new issues or risks., • Previous experience of managing a contact centre team, preferably in Financial Services/Retail Banking or other customer‑facing regulated environment., • Demonstrable experience in coaching teams to achieve expected KPI’s using recognised coaching models to achieve this., • Ability to create a positive team working environment that supports the retention & development of great customer service agents., • Strong understanding of contact centre metrics and proven track record of achieving these., • Ability to manage your own workload whilst balancing the needs of the customers and your team., • Excellent analytical & problem‑solving skills. Ability to think creatively and change approaches to deliver better outcomes., • Ability to stay calm and focussed whilst delivering on multiple priorities. At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. #J-18808-Ljbffr

Goldman Sachs is seeking an experienced contact centre team manager to lead a 12–15 agent group, motivating staff and delivering exceptional customer service. You will coach, develop and empower frontline agents, use data to drive improvements, and manage escalations with a focus on customer satisfaction and business outcomes. This role operates in a regulated financial services environment with cross‑team collaboration. #J-18808-Ljbffr

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. You can select the support programs you wish to service

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session), • £250-£700 (multi-session studies) You must apply on our website and complete questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Order Processing Customer Agent – Manufacturing / Technical Salary: £35,000 + Additional Benefits Location: West Midlands Sector: Technical Capital Equipment Contract: Full Time – On Site About the Opportunity Are you a technically minded professional who is experienced in End to End order processing and customer support. We are assisting a global leader in industrial automation, seeking a Customer Support Agent to join the CRM Centre. This unique role bridges the gap between technical sales support and operational excellence, ensuring our customers receive seamless service from the initial inquiry through to final invoicing and equipment delivery. The Role You will act as the first point of contact for our customers, managing the complete lifecycle of technical order process. Your will be providing proactive technical sales order support to grow accounts and taking full ownership of the order processing cycle. Key Responsibilities: Customer Interaction: Building confirmed orders from the sales team, liaise with customers regards to order timelines and items. Technical Sales Support: Develop and present sales proposals/quotations, follow up on the CS business pipeline, and identify areas to maximise customer spending. Order Management: Take full ownership of the order processing cycle from initial customer order and purchase requests to booking goods, customs clearance, and final invoicing. Manage and schedule delivery partners and keep track of the order from manufacture to the customers door. Logistics Coordination: Partner with logistics providers to track deliveries and manage import/export documentation. Operational Efficiency: Document all interactions in Salesforce CRM and use SAP to maintain accurate inventory and shipment records. Cross-Functional Collaboration: Align with the sales and finance department on overdues and tax topics while collaborating with internal teams to advocate for the customer. Who You Are You are a highly organised customer support / order processing specialist who is very organised and can handle technical complexities and administrative precision with equal ease. Requirements: Experience: At least 2 years of experience in a technical customer-facing role Technical Skills: Proficient in SAP and Salesforce CRM highly advantageous Software: Advanced skills in Microsoft Office (Excel, Word, PowerPoint) for creating reports and presentations. Communication: Exceptional oral and written communication skills with a "customer-first" philosophy. Attributes: Self-initiated with a sense of urgency, high attention to detail, and the ability to work under pressure. If you feel you have the required experience, we look forward to reviewing your CV / Application

No cold calling. Every conversation starts with a customer who has already reached out to us. If you have at least 1 year of telephone sales experience and a track record of hitting targets, this role is for you. Location: Oldbury, West Midlands Salary: £26,436.80 per year (full-time), OTE up to £31,000 (uncapped) part-time pro-rated Hours: Full-time: 40 hours, 5 days, Monday – Sunday, 7am – 7pm (weekdays), 8am – 5pm (weekends). Part Hours are also available. Who We Are Rightio is one of the UK's leading home repairs and services companies. We work with over 200 fully qualified engineers nationwide, covering plumbing, heating, electrics, drainage, and locks. We deliver peace of mind through excellent service and reliable solutions. Our vision: "The trusted people to maintain and upgrade your property." Full-Time and Part-Time Available We are recruiting for both full-time and part-time Inbound Sales Advisors. Part-time hours and days are flexible and will be agreed at interview to suit you and the business. The Role As an Inbound Sales Advisor you will handle enquiries from customers who have already contacted us. You will convert those conversations into bookings and sales through great service, product knowledge, and genuine care for the customer. Sales, Your Primary Focus Handle inbound calls and convert enquiries into bookings and policy sales Upsell and cross-sell Rightio products and services, including Care Club membership policies Use a consultative approach — listen first, recommend second Build lasting customer relationships based on trust and reliability Outbound and Follow-Up Call existing customers to follow up on enquiries, quotes, or lapsed accounts Re-engage customers after an engineer visit to present Care Club policy options Consistently hit daily, weekly, and monthly KPIs Customer Experience and Admin Deliver a professional, reassuring experience on every call Handle objections confidently and turn hesitation into confidence Record call details accurately in our CRM systems Keep your product and process knowledge current What We're Looking For 1+ year of telephone sales experience Experience upselling and cross-selling Proven track record of hitting sales targets Self-motivated in a target-driven environment Confident, professional telephone manner Comfortable using CRM systems Skilled at handling objections empathetically Able to record information accurately on calls It would be a bonus if you have experience selling subscription products, insurance, or home services, but this is not essential. What We Offer Competitive base salary with uncapped commission — your effort is directly rewarded Flexible part-time options available alongside full-time positions Company pension scheme Free on-site parking Discounted or free food on site Employee and store discount schemes Free flu jabs and company sick pay Full product training so you know exactly what you are selling A supportive team where performance is recognised and celebrated Our Values We do things the Rightio way: Reassuring – Giving customers confidence at every step Reliable – Providing consistent service customers can depend on Responsible – Owning our commitments and delivering on them Robust – Handling challenges with strength and professionalism Respectful – Valuing every customer and every colleague Ready to join a company where values matter and your success is genuinely rewarded? We'd love to hear from you. You may have experience in the following: Telesales Advisor, Inbound Sales Executive, Customer Sales Advisor, Telephone Sales Executive, Sales Consultant, Contact Centre Advisor, Customer Service and Sales Advisor, Call Centre Sales Agent, Outbound Sales Advisor, Insurance Sales Advisor, Membership Sales Advisor, Sales Support Advisor etc

We're seeking an experienced Cognigy Virtual Agent Engineer to join a major organisation undergoing significant investment in Conversational AI, Generative AI and automation technologies.This is a hands-on delivery role where you'll be responsible for developing advanced chatbot and voicebot capabilities, integrating enterprise platforms, and helping internal engineering teams build long-term expertise in AI-powered customer and employee engagement solutions. The successful consultant will play a key role in enabling the organisation to establish a sustainable Conversational AI capability and Centre Key Responsibilities Design, develop and enhance chatbot and voicebot solutions using Cognigy.AI Integrate Cognigy with Azure OpenAI, Azure AI Search and enterprise platforms Deliver practical mentoring and technical enablement to internal engineering teams Design and implement Retrieval Augmented Generation (RAG) solutions Develop AI-powered virtual assistants, knowledge retrieval capabilities and intelligent automation workflows Build secure, scalable and compliant Generative AI solutions Document best practices, standards, SOPs and operational processes for ongoing support and governance Support integrations with contact centre, CRM, knowledge management and service management platformsRequired Experience Extensive experience delivering Cognigy chatbot and voicebot solutions Strong experience integrating Cognigy with enterprise systems and APIs Proven background delivering Conversational AI transformation initiatives Experience working with contact centre and telephony technologies Strong automation and systems integration capability Experience creating operational documentation, support models and governance frameworks Hands-on Azure OpenAI experience Strong understanding of Large Language Models (LLMs) and Prompt Engineering Experience designing and implementing RAG architectures Experience with Azure AI Search and knowledge retrieval solutions Understanding of Responsible AI, governance and enterprise security considerationsDesirable Experience NICE CXone integration experience Microsoft Teams integrations CRM platform integrations IT Service Management platform integrations Experience developing AI-powered employee assistants and service desk automation solutionsWhat's on Offer? £600-£650 per day Outside IR35 Initial 6-month engagement Hybrid working 2 days per week on-site in the Midlands Opportunity to shape a large-scale Conversational AI and Generative AI capability Work with cutting-edge AI technologies including Cognigy, Azure OpenAI, RAG and LLM-powered solutionsHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Help maintain consistently high customer-service standards. Previous customer service experience is desirable. FindCore are thrilled to be assisting a well-established business with the recruitment of a Remote Customer Service Advisor.

Providing customer support through calls and emails, ensuring customer satisfaction, and building relationships.

Providing customer service, coordinating pet export logistics, and ensuring efficient paperwork processing.

Job Title:Customer Service Agent.

Previous customer service experience (mortgage or insurance knowledge beneficial). This is a predominantly telephone-based role, ideal for someone who enjoys building relationships, delivering exceptional customer service and supporting clients throughout their mortgage journey. If you are a motivat

A multinational engineering and technology company with global presence is seeking an.The organization specializes in innovation-driven engineering solutions and fosters a collaborative, fast-paced work environment.As part of a growing HR team, you will support a wide range of HR processes, includin

FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Support Advisor. Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. Previous experie

Do you enjoy talking to customers and providing them with an exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s l

Previous experience in a telephone-based customer service, call handling, contact centre or similar role is preferred. Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. FindCore are thrilled to be

Call Centre agent – Trade Mastermind (End-to-End B2B Sales). We are now hiring Call Centre agent to join our high-energy outbound sales team, selling £97 Discovery Day business training events.

If you're ready to take the next step in your customer service career and join a team dedicated to delivering outstanding customer experiences, we'd love to hear from you. You will play a key role in delivering exceptional service to both internal and external customers, contributing directly to ope

We’re looking for someone with strong customer service and administration experience, excellent communication skills and the ability to manage a busy caseload while prioritising effectively. An exciting opportunity has arisen for a Customer Service Coordinator to join a leading housebuilder based

As a Customer Service Advisor, you'll be the first point of contact for customers, helping with account enquiries, providing support, resolving issues, and delivering an outstanding customer experience on every interaction. We're recruiting Customer Service Advisors to join one of the world's most r

The successful candidate will provide a welcoming reception service while supporting the smooth day-to-day running of the office.

Client Excellence Concierge / Receptionist - Law Firm | Godstone, Surrey.Up to £28,000 (FTE) | Permanent | Full-time or Part-time | Office-based.Alexander Lyons Solutions is recruiting on behalf of a growing, multi-office law firm in the South East.You'll be the face of the firm - the first person

Deliver first-class customer service to all visitors, customers, and colleagues. We are seeking a professional and customer-focused Receptionist to join the Workplace Experience team at a three-floor site where ISS manages the main reception service for the entire building. As a key front-of-house r

Customer Service Associate & Receptionist. Customer Service Associate & Receptionist. Help maintain high customer satisfaction and service standards.

We are seeking a proactive and customer focused Inside Sales/Customer Service Representative to join the team at our Keighley site. Cooperate with Customer Service and maintain CRM and ERP data. Sales, Customer Service, or similar roles.

As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service Supervisor for support if required. We are looking for candidates to join our Customer Service Agent Team to provide suppo