Customer service agent jobs in BootleCreate job alerts

Conveyancer / Case Handler – New Build Team Location: Liverpool, L2 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Salary: up to £30k base + competitive uncapped bonus (£8k+ once established) Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working. What You’ll Do: • Manage a caseload of New Build transactions from start to finish, • Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication., • Prepare and review legal documents and correspondence., • Build strong relationships with developers through excellent service., • Maintain accurate and up-to-date records of all transactions on our CMS., • Provide exceptional customer service, promptly addressing client queries/concerns., • Work to exchange and revenue targets with a focus on five-star client feedback What We’re Looking For: • Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process., • Hands-on experience with:, • Source of Funds checks (reviewing bank statements, conducting checks directly), • Searches and sale enquiries (confident in writing up reports, not just ordering), • Strong communication and relationship-building skills, • Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers, • Organised, detail-oriented, and solutions-focused, • Familiar with case management systems (Proclaim a plus), • Passionate about delivering great service and achieving results What You’ll Get in Return: • A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one., • Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance, • Study support options (employer-funded after 12 months) and ongoing training, • Long-term development opportunities and progression pathways into senior roles, • 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options, • Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car), • Extras: free conveyancing, mortgage advice, staff discounts Why PLS? We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark. Ready to take the next step in your conveyancing career? Apply today!

Legacie are currently recruiting for an experienced Block Manager to join the team which would require a mixture of both Manchester and Liverpool sites.\n\nIf you are looking for that next opportunity and want to be part of one of the largest privately owned yet still growing property development and management companies then we would like to talk to you.\n\nPurpose of role\n\nManage a portfolio of leasehold residential blocks on behalf of the landlord/RMC, ensuring buildings are safe, compliant and well maintained, with services delivered in line with leases, legislation and agreed budgets, and providing an excellent standard of customer service to all stakeholders.\n\nKey responsibilities\n\n * Act as primary contact for leaseholders, freeholders, and contractors, responding promptly to enquiries and maintaining high standards of customer care.\n\n * Ensure all properties are cared for and maintained to a high standard, planning and implementing building processes that deliver an effective on-site operation.\n\n * Prepare and manage annual service charge budgets, monitor expenditure, support credit control on arrears and identify opportunities for savings.\n\n * Review service contracts annually, tender as required and appoint cost-effective contractors and suppliers.\n\n * Carry out regular site inspections and oversee contractors for day-to-day repairs, cyclical maintenance and major works.\n\n * Coordinate major works programmes, including Section 20 consultation and liaison with surveyors and other consultants.\n\n * Ensure compliance with leases and statutory obligations, including health and safety, fire safety, asbestos, lifts and other plant, maintaining accurate compliance records.\n\n * Implement and manage safe operational procedures for each block, identifying hazards and ensuring remedial actions are completed.\n\n * Act as the visible “face” of the developments, building positive relationships with leaseholders, residents and clients and supporting customer engagement activities.\n\n * Maintain accurate property, legal, compliance and financial records on the management system, producing performance and KPI reports as required.\n\n * Support the mobilisation of new developments and the integration of existing blocks into management where required.\n\n * Ensure day-to-day management of access systems and CCTV complies with data protection requirements.\n\n * Complete management packs for sales and handle lease enquiries and issues in line with leases and company procedures.\n\nExperience, skills and qualifications\n\n * Proven experience in residential block or property management, ideally with a UK managing agent or portfolio landlord.\n\n * Strong working knowledge of leases, service charges and core landlord and tenant legislation relevant to block management.\n\n * Excellent organisation, prioritisation and planning skills, with the ability to manage a busy, mobile caseload across multiple sites.\n\n * Strong verbal and written communication skills and confident stakeholder management.\n\n * Good IT skills and experience using property management systems.\n\n * Full, clean UK driving licence.\n\n * Professional, well-presented and customer-focused, with a proactive, “can do” attitude and the ability to work both independently and as part of a team.\n\n * IRPM or equivalent professional qualification (or willingness to work towards this) preferred.\n\nExperience:\n\n * Block Management: 3 years (preferred)\n\n * Property Management : 3 years (preferred)\n\nIf you are interested in this opportunity please apply on line and a member of the recruitment team will be in touch to discuss further.\n\nJob Type: Permanent\n\n50% (required) across both Liverpool and Manchester

Job Title: Sales & Customer Service Representative\n\nLocation: Liverpool / Hybrid\n\nSalary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your role\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm.\n\nThe Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.\n\nThe Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.\n\nWhat you will be doing:\n\nQuoting and closing new or renewal business enquires\nBuilding and maintaining long-standing client relationships\nAmending customer policies, payments and schedules\nRetaining existing clients at renewal\nSupporting customers with existing policy amendments\nWorking towards individual and team targets\nProviding excellent rapport building skills.\nHandling sensitive information and following data protection principles\nAdhering to strict FCA guidelines\nProviding a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are:\n\nAs well as a passion for the job, below are the skills we are looking for to be successful in the role:\n\nA positive "can do" attitude\nExcellent verbal and written communication skills\nGreat listening skills\nHigh level of accuracy and attention to detail\nGood problem solver\nAbility to work in a fast paced environment\nAbility to multi-task and manage time effectively\nBe able to demonstrate patience and empathy\nExcellent customer service skills, incorporating a confident and polite telephone manner\nPrevious Insurance or Financial Services Industry ExperienceGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\n35 days' holiday (including bank holidays) with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and well-being\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply :\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements\n\nBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\n\nWe're Here to Support You\n\nWe're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.\n\nPlease click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Sales & Customer Service Representative.Plus up to £2,000 performance related bonus per annum, once established within your role.Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm.The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly,

Senior Full Stack Engineer (.NET / React / Azure / AI) 📍 UK (Remote) 💰 £70,000 + Benefits The Opportunity We’re partnering with a rapidly growing AI & Cloud consultancy that is building something genuinely different in the market. This isn’t just another consultancy role. You’ll work across: • 🚀 Cutting-edge internal AI products being taken to market, • 🤝 High-impact enterprise customer projects, • 🧠 Direct collaboration with one of the most technically respected leaders in the cloud & AI space This is a hands-on engineering role for someone who wants to operate at a high technical bar, shape architecture decisions, and build modern AI-enabled platforms properly. If you care about clean design, security, performance, and using AI responsibly to accelerate engineering — you’ll thrive here. What You’ll Be Doing • Designing and building secure, scalable cloud-native applications, • Contributing to internal AI-powered products from concept to market launch, • Working closely with a deeply technical industry leader to shape architecture and engineering standards, • Building modern full-stack platforms across backend, frontend, cloud, DevOps and AI tooling, • Embedding AI-assisted workflows into real-world engineering environments, • Contributing to multi-tenant, secure SaaS architectures Technical Environment: Backend Engineering • C# (.NET / .NET Core), • ASP.NET Core APIs, • Entity Framework Core & Dapper (and knowing when to use each), • SOLID principles & clean architecture, • Asynchronous programming, concurrency & performance tuning, • TDD, unit testing & integration testing, • Code quality gates & peer review discipline, • Secure coding practices Frontend Engineering • TypeScript, • React, • Next.js, • Modern frontend patterns (hooks, state management, server/client data fetching), • Robust API integration & error handling Identity & Security Architecture • Authentication & authorisation design, • SSO flows, • OAuth2 & OpenID Connect, • JWT best practices (signing, expiry, refresh, validation), • Multi-tenant architecture (data isolation, tenant-aware auth, scaling) Cloud & Infrastructure (Azure) • Azure PaaS (App Services, Functions, Storage, Service Bus, Key Vault), • Docker & containerisation, • AKS / container orchestration fundamentals, • Azure Entra ID & managed identities, • Secure networking (VNets, private endpoints, ingress/egress patterns), • Infrastructure as Code (Terraform, Bicep or similar) DevOps & Delivery • Advanced CI/CD pipelines (Azure DevOps, GitHub Actions), • Build, test & release automation, • Secure pipeline design & secrets management, • Environment promotion strategies AI-Enabled Engineering • AI-assisted development workflows (Copilot, Claude Code or similar), • Advanced prompting for engineering tasks, • Agent-based or orchestration familiarity (Semantic Kernel, AutoGen or similar), • AI coding guardrails & validation gates, • Using AI as a force multiplier without compromising maintainability or security What Makes This Role Different • You’ll help build real AI products, not just prototypes, • You’ll operate at a genuinely high engineering bar, • You’ll work directly with one of the most technically credible names in the industry, • You’ll influence architecture, standards and best practice from day one, • You’ll join at a stage where your impact is visible and meaningful Salary & Package • 💰 £70,000, • Flexible working, • High ownership, high autonomy, • Exposure to advanced AI engineering practices

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

About Quantiphi: • Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations., • Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake., • Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. We have been recognized with: • 3x AWS AI/ML award wins., • 3x NVIDIA Partner of the Year titles., • Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms., • We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators., • We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023. Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! For more details, visit: ___ or ___. Role: MLOps Architect - AWS Experience Level: 8+ years Employment type: Full Time Location: Remote (UK) Description: • We are seeking an experienced MLOps/AIOps Architect who can drive end-to-end implementation of MLOps strategy and also contribute broadly across other enterprise AI/ML programs. This role demands a strong architectural mindset, hands-on technical depth, and the ability to design scalable, cloud-native machine learning operations across traditional ML and modern LLM workflows., • The ideal candidate will bring experience with SageMaker-based MLOps pipelines, evaluation of equivalent tooling stacks, hybrid MLOps/LLMOps automation, CI/CD orchestration, governance, monitoring, automation and production-grade scalability patterns. Key Responsibilities: • Architect and implement the MLOps strategy for the programme, ensuring alignment with the project proposal and delivery roadmap., • Design and own enterprise-grade ML/LLM pipelines covering model training, validation, deployment, versioning, monitoring, and CI/CD automation., • Build container-oriented ML platforms (EKS-first) while evaluating alternative orchestration tools with similar capabilities (Kubeflow, SageMaker, MLflow, Airflow, etc.)., • Implement hybrid MLOps + LLMOps workflows, including prompt/version governance, evaluation frameworks, and monitoring for LLM-based systems., • Serve as a technical authority across multiple internal and customer projects, contributing architectural patterns, best practices, and reusable frameworks., • Enable observability, monitoring, drift detection, lineage tracking, and auditability across ML/LLM systems., • Define and implement standards for model deployment, monitoring, governance, and automation to ensure production-grade reliability and scalability., • Collaborate with cross-functional teams — data engineering, platform, DevOps, and client stakeholders — to deliver production-ready ML solutions., • Ensure all solutions adhere to security, governance, and compliance expectations, particularly around handling cloud services, Kubernetes workloads, and MLOps tools., • Conduct architecture reviews, troubleshoot complex ML system issues, and guide teams through implementation across cloud-native ML platforms., • Mentor engineers and provide guidance on modern MLOps tools, platform capabilities, and best practices. Skills: • Expierence working in ML/AI engineering or MLOps roles with strong architecture exposure., • Strong experience in leading enterprise grade MLOps strategy and its execution., • Proven experience in implementing the adoption of enterprise-grade MLOps platforms with client data science teams., • Proven leadership in defining and executing enterprise MLOps strategy., • Demonstrated success in driving the adoption of enterprise-grade MLOps platforms with client data science teams., • Strong expertise in AWS cloud-native ML stack, including: SageMaker(primary), EKS, Lambda, API Gateway, CI/CD (CodeBuild/CodePipeline or equivalent)., • Hands-on experience with at least one major MLOps toolset and awareness of alternatives: MLflow, Kubeflow, SageMaker Pipelines, Airflow, BentoML, KServe, Seldon., • Deep understanding of model lifecycle management (feature engineering->training → registry → deployment → monitoring)., • Experience implementing or supporting LLMOps pipelines, including: prompt versioning, evaluation metrics, automation frameworks., • Deep understanding of ML lifecycle: data ingestion, feature engineering, training, evaluation, model packaging, CI/CD, drift detection, monitoring, and governance., • Strong experience with AWS SageMaker (Pipelines, Feature Store, Model Registry, Model Monitor)., • Experience implementing ML CI/CD pipelines including automated training, testing, validation, model promotion, and endpoint deployment., • Experience working on Infrastructure as Code (IaC) tools and CI/CD pipelines., • Experience with Kubernetes based development., • Experience with feature engineering pipelines and Feature Store management., • Understanding of lineage tracking: training data snapshot, feature versions, code versioning, metadata tracking, reproducibility., • Hands-on experience with AWS Bedrock and Agentcore service., • Experience with CloudWatch, SageMaker Model Monitor, Prometheus/Grafana., • Strong foundation in Python and cloud-native development patterns., • Solid understanding of security best practices, IAM, secrets management, and artifact governance. Nice to have: • Experience with vector databases, RAG pipelines, or multi-agent AI systems., • Exposure to DevOps and infrastructure-as-code (Terraform, Helm, CDK)., • Hands-on understanding of model drift detection, A/B testing, canary rollouts, and blue-green deployments., • Familiarity with Observability stacks (Prometheus, Grafana, CloudWatch, OpenTelemetry)., • SQL and data transformation experience using Snowflake, Databricks, Spark., • Ability to translate business goals into scalable AI/ML platform designs., • Strong communication and cross-team collaboration skills., • Ability to guide engineering teams through technical uncertainty and design choices. What is in it for you: • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies., • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues., • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines., • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Position Overview: SBS is seeking a skilled AI Engineer to join its Data & AI / Engineering organization in the UK or EU. This role will focus on designing, building, and deploying AI-driven solutions that enhance SBS products and client offerings. The ideal candidate will combine strong software engineering fundamentals with applied AI/ML expertise, enabling the development of scalable, production-grade AI systems in a regulated financial services environment. Location: UK or EU Hybrid/Remote: Remote (Occasional travel required) Responsibilities: AI Solution Development • Design, build, and deploy AI/ML models and intelligent applications across SBS platforms, • Develop solutions leveraging:, • Machine Learning (ML), • Natural Language Processing (NLP), • Generative AI (GenAI / LLMs), • Translate business requirements into technical AI solutions that deliver measurable impact Model Deployment & MLOps • Implement and manage end-to-end ML pipelines, from data ingestion to model deployment and monitoring, • Collaborate with DevOps and engineering teams to ensure scalable, reliable production deployment, • Maintain and optimize model performance, accuracy, and efficiency over time Product Integration • Integrate AI capabilities into core banking, payments, and digital platforms, • Work closely with Product Managers, Architects, and Developers to embed AI into customer-facing solutions, • Support API development and microservices architecture for AI-driven features Data Engineering Collaboration • Partner with data engineers to ensure data quality, availability, and pipeline integrity, • Work with structured and unstructured datasets across large-scale, distributed systems Innovation & Continuous Improvement • Stay current with advancements in AI, GenAI, and emerging technologies, • Contribute to experimentation, prototyping, and innovation initiatives, • Identify opportunities to improve automation, efficiency, and decision-making through AI Qualifications: Software Architecture & Design • Application architecture: Strong grasp of clean/hexagonal architecture, dependency injection, SOLID principles, and protocol-based interfaces. Can design well-structured Python services with clear separation of concerns, testable components, and maintainable codebases. This is not optional — the existing system follows these patterns, and new code must be consistent., • API design: Experience designing and maintaining RESTful API contracts. Understands OpenAPI specifications, versioning strategies, schema evolution, and backward compatibility. Can own the API surface that internal consumers depend on., • System design: Distributed systems thinking — understands event-driven patterns, asynchronous communication, eventual consistency, and the trade-offs of different integration approaches. Can reason about how components interact across service boundaries., • Data modeling: Can design domain models, define data flows between system components, and make pragmatic schema design decisions. Understands how data structures affect downstream consumers and the system's evolution. AI & LLM Application Skills • LLM application development: Hands-on experience building production applications powered by LLMs. Must go beyond API calls — RAG pipelines, chain-of-thought reasoning, structured output parsing, multi-step workflows. Candidates who have only fine-tuned models or only called a single provider’s API do not qualify., • Model-agnostic design: This is a sovereign AI system. The candidate must design against standardized API interfaces (OpenAI-compatible, LiteLLM, or equivalent abstraction layers), not couple to any single provider. Must understand model routing, fallback strategies, and how to build systems that can swap underlying models without application-layer rewrites. Experience limited to a single commercial API (OpenAI, Google, Anthropic) without abstraction is insufficient., • Agentic system design: Demonstrated experience designing multi-step AI systems where the model makes decisions about what to do next. This could be via LangGraph, CrewAI, AutoGen, custom agent loops, or any framework — the underlying patterns (ReAct, plan-and-execute, reflection) matter more than the tool., • Prompt engineering depth: Can demonstrate iterative prompt development for complex tasks. Understands few-shot, chain-of-thought, XML/structured prompting, and the behavioral differences between model families and sizes. Critically, understands that prompt strategies must adapt when moving between frontier and smaller OSS models. Python Engineering Production Python: Strong async Python with FastAPI or equivalent framework. Comfortable with Pydantic for data validation, SQLAlchemy for data access, and structured logging (structlog). Writes clean, testable, well-documented code with proper type hints. This is a software engineering role that builds AI systems — not a data science role that happens to write Python. Safeguards for hallucinated tools, loops, partial completion, and unsafe actions. Understands async trade-offs, batching, streaming, and latency accumulation Engineering Qualities • Works within existing systems: The candidate joins a substantial existing codebase and architecture. They must be comfortable reading, understanding, and extending code they did not write — not lobbying to rewrite it., • Production mindset: Thinks about error handling, retry logic, graceful degradation, observability, and security as first-class concerns. Understands that agentic autonomy creates new failure modes that must be anticipated., • Clear communicator: Can explain technical trade-offs to non-technical stakeholders. Can write clear design documents. Can articulate why an agentic approach is or is not appropriate for a given problem. Company Overview At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that help you thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work options, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. Sales & Customer Service Representative. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target

Swissport is looking for a part-time Customer Service Agent at Liverpool John Lennon Airport to deliver exceptional service to passengers. Candidates should have prior customer service experience, excellent communication skills, and the flexibility to work varied shifts.

Swissport is seeking a part-time Customer Service Agent at Liverpool John Lennon Airport. Ideal candidates should possess strong communication skills and a customer service background.

As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike. Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Prior experie

Valsoft Corp is seeking a 1st Line Service Desk Agent to provide exceptional technical support to retailers in Liverpool. The successful candidate will take ownership of customer support issues, utilize a knowledge base for quick resolutions, and maintain high standards of customer service.

Flexibility on working hours our Service Desk covers 7 days a week supporting our customers. We are looking for an inspiring 1st Line Service Desk Agent to provide the best technical support to our retailers and join our team in Knowsley. Have eagerness learn new IT and customer service skills/techn

Ensure compliance with airline and airport regulations, including security and safety protocols. Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

Role: Household Sales & Renewals Agent. Previous sales or customer service experience.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Great opportunity to work as a Check-In Agent for our client, one of the world's largest air service providers! Staffline is recruiting Check-In Agents at Liverpool Airport! The rate of pay is £13.15 per hour. Overtime is available after working over 37.50 hours and is paid at £19.72 per hour. This is a full-time role working rotating shifts, 5 days on 3 days off. and the hours of work are: - 03:00am to 08:30am - 04:00am to 09:30am - 05:00am to 10:30am - 11:00am to 16:30pm - 12:30pm to 18:00pm - 17:00pm to 23:30pm Your Time at Work As a Check-in Agent, you will be responsible for: • Consistently delivering the highest customer service - Making the customers' journey positively memorable - Validating the customer's documentation for travel - Processing customers for boarding - Processing customers using manual and automated systems - Assisting customers during disruption - Ensuring compliance with both airline and airport policies - This role requires standing for long periods of time Applicants will be able to stand for longer periods. This is a role where you need to be on your feet for the duration of the shift. Our Perfect Worker Our perfect worker will be calm, friendly, and professional with excellent communication skills and will be passionate about customer service. You will have excellent organisational skills and be able to react to any given situation quickly and accurately. Applicants will work well within a team and as an individual. Due to the nature of this role, all candidates will be asked to provide references covering the last 5 years of employment. Candidates must have a clean criminal record. Experience in a similar role is desirable, but not essential, as full training is provided. Key Information and Benefits • Earn £13.15 - £19.72 per hour - 5 days on 3 days off - Opportunities for overtime - Monthly incentive bonus - Temp to perm opportunity - OnSite support from Staffline - Canteen on site - Free car parking on site - Good links to public transport - Uniform provided + PPE provided - Full training provided Job Ref: 1DHLLEJ About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Travel Consultant - Wirral Platinum Travel Recruitment are looking for a passionate and driven Travel Consultant to join our clients friendly and supportive travel team in the Wirral area. This is an exciting opportunity for someone who thrives in a customer-facing environment and has a genuine love for creating exceptional, tailor-made travel experiences. You will be working with a discerning client base, designing and selling high-end holidays and luxury cruise itineraries. From first enquiry to final booking, you’ll deliver a seamless, personalised service that exceeds expectations. Travel Consultant Duties: * Create bespoke, luxury travel itineraries tailored to individual client needs. * Sell a wide range of premium holidays, including tailor-made trips and luxury cruises. * Build strong relationships with clients, ensuring repeat business and referrals. * Deliver exceptional customer service throughout the entire booking journey. * Confidently convert enquiries into sales while maintaining a consultative approach. * Stay up to date with luxury travel trends, destinations, and cruise products. Travel Consultant – Essential Requirements: * Travel industry experience within retail travel or tour operator is essential. * Friendly, approachable, and confident in a sales environment. * Passionate about travel, particularly within the luxury sector. * Skilled in tailor-making and bespoke itinerary planning. * Experienced or particularly interested in luxury cruise sales. Travel Consultant – Perks: * A supportive and collaborative team environment. * Sociable working hours. * The opportunity to work with high-end travel products and clients. * Ongoing training and development. * Competitive salary with performance-based incentives. * A role where your creativity and expertise truly make a difference. * Career progression. * Travel perks. * Sociable working hours. * Plus more! Locations ideal for the Travel Consultant includes: Wirral, Chester, Ellesmere Port, Melling, Liverpool, Kirby, Knowsley, Wavertree & surrounding. If you have a flair for luxury travel, a consultative sales approach, and a desire to deliver unforgettable experiences, we’d love to hear from you. Please note only suitable travel consultants with experience arranging travel from a travel agent or tour operator will be contacted for the Travel Consultant post