Customer Service Assistant - First Home Improvements - Southampton Branch

Ofertas similares

• Myriad - Transport Refrigeration Parts & Equipment

  

  Apprentice/Graduate Sales and Customer Service Executive

  hace 26 días

  Jornada completa

  Romsey

  🙋🏽‍♂️ Are you looking to gain hands-on experience across various aspects of a business, including sales, marketing, operations, and account management? 💁‍♀️ Are you looking for a role that offers training and development, international exposure, and excellent career progression in a thriving, fast-growing company? If, so this could be the perfect role for you. ⭐ Why Join Us? ⭐ • Report directly to company directors and work closely with a successful and collaborative team, gaining expertise across multiple business functions - sales, marketing, operations, and account management, • Manage established customer relationships while identifying new revenue opportunities., • Gain hands-on experience with HubSpot and contribute to its integration with our ERP system, • Work with a global customer base, enhancing your international business experience 📝Key Responsibilities 📝 • Engage with customers via phone and email, managing orders and enquiries, • Proactively build customer relationships and promote Myriad in new international markets, • Deliver outstanding customer service to maintain our 5* Google reviews, • Support daily operations, from general administration to navigating internal search systems, • Process sales orders for UK and EU customers through our bespoke ERP system, • Work with Excel files, EPC tools, PDF manuals, and our interactive website to locate and process parts 🧐 What We’re Looking For 🧐 • A proactive and enthusiastic communicator who enjoys engaging with customers., • A strong desire to learn—full training on our product lines will be provided., • Organised, punctual, reliable and comfortable working to deadlines., • Strong communication and computer literacy skills, with the ability to quickly adapt to new systems and processes., • An interest in Excel, and learning how to optimise data ⭐ Who we are ⭐ Myriad is a recognised leader in the transport refrigeration industry and our success has been built from strong customer relationships and a reputation for reliability. Myriad are a trusted partner to some of the world’s most respected companies, and play a crucial role in keeping supply chains moving. We provide high-quality parts essential for the repair and maintenance of refrigerated transport units. Our business has seen significant growth in recent years, expanding into multiple European markets, with offices in France, Sweden, Poland and Czech Republic, whilst also serving customers on every continent. With ambitious plans for further global expansion.

  Sin experiencia

  Inscripción fácil
• Compass

  

  School Customer Service Assistant

  hace 23 días

  Southampton

  As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:.

• Finning International

  

  Parts Sales and Customer Service

  hace 4 días

  Southampton

  Finning (UK) Ltd 1 Fixed Term (Fixed Term) Are you passionate about delivering exceptional customer service and driving sales growth? We’re looking for a Parts Sales & Customer Service Lead to join our Parts Direct team and play a pivotal role in ensuring a seamless customer experience from enquiry to delivery. In this fast-paced and customer-focused role, you’ll be the expert in parts sales, guiding customers through their purchasing journey, resolving queries, and identifying opportunities to upsell. You’ll be a trusted advisor, a mentor to your peers, and a champion of our e-commerce platform—helping us grow our online presence and exceed customer expectations every time. Key Responsibilities * Deliver best-in-class service across all parts channels, ensuring every customer interaction is professional, efficient, and memorable. * Manage the full order lifecycle—from initial enquiry and quote generation to dispatch and delivery—keeping customers informed at every stage. * Engage with customers to understand their needs, follow up on quotes within 24 hours, and record lost sales to support continuous improvement. * Promote Parts Direct internally and externally, leveraging promotional materials and advocating for our e-commerce platform to drive online sales. * Mentor and support less experienced team members, sharing technical knowledge and best practices to raise the overall skill level. * Act as a subject matter expert in parts and systems, supporting colleagues and customers to increase sales and improve service delivery. * Resolve customer disputes professionally, ensuring positive outcomes and maintaining strong relationships. * Lead by example in compliance with health, safety, environmental, and quality standards. * Maintain accurate CRM records, ensuring all sales leads and opportunities are followed up promptly. Knowledge, Skills & Experience * Minimum of 3 years’ experience as a Sales Advisor in a customer-facing and sales-driven environment. * Strong knowledge of mechanical components and functionality. * Proven ability to influence and upsell, with a commercial mindset and results-driven approach. * Excellent communication and listening skills, with a strong sense of care for customer satisfaction. * Proficient in Microsoft Office and Finning business systems, with accurate data recording skills. * Agile, adaptable, and confident in handling customer issues and complaints. * Experience in CRM Sales Opportunity Management and understanding of parts supply chain processes. * Educated to GCSE standard, with a solid understanding of business processes and decision-making. What We Offer: In addition to a competitive salary, an annual bonus, 25 days holiday, life insurance, and up to 7% pension, you will benefit from: * A comprehensive benefits package * A supportive and collaborative work environment * Opportunities for professional growth and development Why Join Us: At Finning, we believe in fostering a culture of innovation and performance. We offer a supportive environment where your contributions are valued, and your professional growth is encouraged. If you are ready to take on a challenging and rewarding role, we want to hear from you. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

• HAYS

  

  Telehandler

  hace 3 meses

  Southampton

  Telehandler with Safety Critical Fit to Work needed in Southampton.HAYS Southampton are looking for an experienced Telehandler with Safety Critical Fit to Work Medical to start on a high profile commercial construction project in Southampton, SO17 on Tuesday 22nd July.Pay: £23/hour Umbrella PAYE (1

• Forces Employment Charity

  

  Regional Account Manager

  hace 7 días

  Southampton

  For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service,

• Aviva

  

  Claims Assessor

  hace 14 horas

  Southampton

  Claims Assessor Salary - circa £27000 Do you enjoy speaking with people on the phone? Are you naturally curious, open to challenges, and great at simplifying things? If so, this could be the perfect role for you. A bit about the job We’re growing our Income Protection Claims Team and looking for new Claims Assessors (known as Claims Case Managers at Aviva) to join us. You’ll manage a portfolio of claims cases, working closely with internal and external partners to support both employers and employees. By assessing claims, arranging treatment, and providing telephony support, you will help to get the best outcome for the customer. You’ll support customers during difficult times—whether they’re off work, returning, or facing long-term absence. This role involves helping people through treatment, financial stress, or life-changing events so you’ll need to support individuals with empathy and clarity. You’ll be part of a collaborative team that uses a mix of rehabilitation, motivational interviewing, and relationship management to get the best outcomes. 100% office attendance will be required for a minimum of 6 months and then potential of some home working dependent on progression in line with Step progression framework. Skills and experience we’re looking for * Confident on the phone and able to communicate clearly with a range of people. * Strong decision-making skills—you can explain your reasoning and negotiate effectively. * Great at planning, organising, and managing your time. * Resilient, adaptable, and keen to keep learning. * Experience in insurance or income protection is a bonus, but not essential. What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary circa £27000 (depending on location, skills, experience, and qualifications) * Bonus opportunity- 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga on ___

• Harbour Hotels

  

  Night Porter - Saint Ives

  hace 6 horas

  Southampton

  Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.In 20

• Henderson Scott

  

  Account Manager

  hace 12 días

  Southampton

  Are you passionate about building strong customer relationships and helping businesses succeed? We are seeking a motivated.This is an exciting opportunity to grow your career in sales while working in a collaborative and innovative environment where your contributions make a real impact.