Job Summary
We are seeking enthusiastic and customer-focused Front of House Staff to join our vibrant hospitality team. The successful candidate will be responsible for delivering exceptional guest service, ensuring a welcoming atmosphere, and supporting the smooth operation of our establishment. Previous experience in a restaurant or hospitality environment is preferred, but a positive attitude and willingness to learn are equally valued. This role offers an excellent opportunity to develop your skills within a dynamic and friendly setting.
Responsibilities
- Greet guests warmly and provide attentive customer service throughout their visit
- Take orders accurately and efficiently, ensuring clear communication with kitchen staff
- Serve food and beverages in a professional and timely manner
- Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
- Handle guest enquiries courteously and resolve any issues promptly to ensure satisfaction
- Upsell menu items where appropriate to enhance guest experience and maximise sales opportunities
- Assist with food safety procedures in accordance with health regulations
- Support team members during busy periods to ensure smooth service flow
- Process payments accurately using point-of-sale systems
Experience
- Previous experience in hospitality or restaurant service is desirable but not essential; training will be provided for the right candidate
- Knowledge of food safety standards and basic food preparation techniques is advantageous
- Experience in guest services, serving, or culinary roles will be highly regarded
- Ability to demonstrate excellent time management skills and work efficiently under pressure
- Basic maths skills for handling transactions and billing purposes
- Kitchen experience or culinary background is a plus but not mandatory
This role offers an engaging environment where you can hone your hospitality skills, work as part of a dedicated team, and contribute to memorable guest experiences.
Job Types: Full-time, Part-time
Work Location: In person
- Experience
- Required
- Employment
- Full-time
Restaurant • 1-10 Employees
Hiring on JOB TODAY since May, 2026
Smoke & Pepper is a modern casual dining and takeaway restaurant specialising in flame-grilled burgers, smoked meats, loaded fries and sides, typically located on busy high streets or within shopping centres with good footfall.
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