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Front of House Team Member - SMOKE & PEPPER - Liverpool

Retail

3 hours ago0 views

Job Summary


We are seeking enthusiastic and customer-focused Front of House Staff to join our vibrant hospitality team. The successful candidate will be responsible for delivering exceptional guest service, ensuring a welcoming atmosphere, and supporting the smooth operation of our establishment. Previous experience in a restaurant or hospitality environment is preferred, but a positive attitude and willingness to learn are equally valued. This role offers an excellent opportunity to develop your skills within a dynamic and friendly setting.


Responsibilities


  • Greet guests warmly and provide attentive customer service throughout their visit
  • Take orders accurately and efficiently, ensuring clear communication with kitchen staff
  • Serve food and beverages in a professional and timely manner
  • Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
  • Handle guest enquiries courteously and resolve any issues promptly to ensure satisfaction
  • Upsell menu items where appropriate to enhance guest experience and maximise sales opportunities
  • Assist with food safety procedures in accordance with health regulations
  • Support team members during busy periods to ensure smooth service flow
  • Process payments accurately using point-of-sale systems

Experience


  • Previous experience in hospitality or restaurant service is desirable but not essential; training will be provided for the right candidate
  • Knowledge of food safety standards and basic food preparation techniques is advantageous
  • Experience in guest services, serving, or culinary roles will be highly regarded
  • Ability to demonstrate excellent time management skills and work efficiently under pressure
  • Basic maths skills for handling transactions and billing purposes
  • Kitchen experience or culinary background is a plus but not mandatory

This role offers an engaging environment where you can hone your hospitality skills, work as part of a dedicated team, and contribute to memorable guest experiences.


Job Types: Full-time, Part-time
Work Location: In person

  • Experience
    Required
  • Employment
    Full-time

pin iconBold Street, L1, Liverpool

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Team Member (Retail)Liverpool

Restaurant • 1-10 Employees

Hiring on JOB TODAY since May, 2026

Smoke & Pepper is a modern casual dining and takeaway restaurant specialising in flame-grilled burgers, smoked meats, loaded fries and sides, typically located on busy high streets or within shopping centres with good footfall.

MUHAMMAD A. avatar icon
MUHAMMAD A.Active 2 hours ago
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