
The Role
As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards.
*Side note - Social media plays a key role in our growth strategy at East West. We’re looking for someone who understands the importance of this and is happy to get involved with our content - becoming one of the faces of East West.
You will work alongside our Marketing Manager on behind-the-scenes content for our social channels, both participating in videos yourself and co-ordinating other front-of-house team members.
Key Responsibilities
-Provide leadership and day-to-day oversight across front and back of house
-Recruit, train, and motivate a high-performing, engaged team
-Maintain exceptional standards of guest service and operational efficiency
-Oversee inventory management, cost controls, and rotas
-Ensure compliance with all food safety, health, and safety regulations
-Collaborate with senior leadership to implement brand initiatives and support business growth
Requirements
-Proven experience in a senior management role within a high-volume hospitality environment
-Strong leadership and interpersonal skills with a passion for team development
-A commitment to service excellence and guest satisfaction
-Commercial acumen with experience managing budgets and KPIs
-Excellent organisational and problem-solving abilities
£40-£45K per year including service charge.
45 hours work week.
28 days holiday
employee discount
135 Fortess Road, NW5 2HP, London

Indie pizzeria • 11-50 empleados
En JOB TODAY desde mayo, 2021
East west in an independent neighbourhood Pizzeria in the heart of Tufnell Park. We are looking for people who are just as enthusiastic about food and customer service as we are.
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