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Helpdesk Administrator - JCL Maintenance Ltd

Oficina y Administración

hace 3 horas0 vistas

At JCL Maintenance we provide reactive maintenance to retail and commercial clients nationwide, we are a relatively new business and due to expansion are looking for a full time, helpdesk coordinator to join our small and growing team. Reporting directly to the helpdesk manager working from our new offices.


The helpdesk coordinator role includes but is not limited to:
Answering client queries via email within a set timescale
First point of contact for client queries via email and phone
Coordinating engineers’ schedules daily
Liaise with subcontractors daily to chase reports and updates
Input quote details to our CRM system
Deliver excellent customer service to both internal and external stakeholders
Desirable but not essential:
Familiar with UK map and postcodes


As a small business, this role would be best suited to someone who is willing to take on additional tasks as and when they arise.


No agencies please.

  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Horario
    Monday - Friday 9am - 5pm
  • Salario
    hasta 25.000 £ anual
  • Extras
    Free Parking
  • Inicio
    Incorporación inmediata

pin iconNewhailes Road, EH21, Musselburgh

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Administrador/a de Servicio de AsistenciaMusselburgh

Maintenance • 1-10 empleados

En JOB TODAY desde febrero, 2026

At JCL Maintenance we provide reactive maintenance to retail and commercial clients nationwide, we are a relatively new business and due to expansion are looking for a full time, helpdesk coordinator to join our small and growing team.

Jade H. avatar icon
Jade H.Activo hace 3 horas
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