JOB TODAY logo

online order despatch - Stanley Ley - London

Management

21 June 20261495 views

Expires in 15 days

Job Title: Order Fulfilment manager


About the Role


As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service.


Key Responsibilities


Process all incoming orders from online, retail, and wholesale channels.Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory).Coordinate with the stockroom and tailoring/production teams to ensure availability.Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL).Track and update order status, ensuring timely dispatch and customer notifications.Liaise with customers regarding order queries, special requests, or delays.Maintain accurate records of orders, returns, and exchanges.Support stock counts and inventory updates when required.Report order trends, issues, or fulfilment challenges to management.


Key Skills & Attributes


Strong attention to detail and accuracy under pressure.Excellent organisational and time management skills.Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel).Clear communicator, both with colleagues and customers.Problem-solver with a proactive attitude.Interest in menswear, tailoring, or fashion (preferred).


Working Hours & Location


Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations.Full-time.

  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    £18 – £25 hourly

pin iconMiddlesex Street, E1 7DA, London

icon
ManagementLondon

Menswear fashion • 11-50 Employees

Hiring on JOB TODAY since December, 2023

Stanley Ley is one of the UK's most established British fashion retailers and legal outfitters. With over 120 years of British Heritage.

Nahid H. avatar icon
Nahid H.Active 5 hours ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs

  • Assistant Manager
    Assistant Manager
    3 days ago
    £28500–£33000 yearly
    Full-time
    London

    Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

    Easy apply