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online order despatch - Stanley Ley - London

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hace 2 horas62 vistas

Job Title: Order Fulfilment manager


About the Role


As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service.


Key Responsibilities


Process all incoming orders from online, retail, and wholesale channels.Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory).Coordinate with the stockroom and tailoring/production teams to ensure availability.Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL).Track and update order status, ensuring timely dispatch and customer notifications.Liaise with customers regarding order queries, special requests, or delays.Maintain accurate records of orders, returns, and exchanges.Support stock counts and inventory updates when required.Report order trends, issues, or fulfilment challenges to management.


Key Skills & Attributes


Strong attention to detail and accuracy under pressure.Excellent organisational and time management skills.Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel).Clear communicator, both with colleagues and customers.Problem-solver with a proactive attitude.Interest in menswear, tailoring, or fashion (preferred).


Working Hours & Location


Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations.Full-time.

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¡Nahid H. de Stanley Ley está entrevistando a personas como tú para este puesto hoy! ¡Muéstrale tu interés!
  • Experiencia
    No se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Parcial
  • Salario
    18 £ – 25 £ por hora

pin iconMiddlesex Street, E1 7DA, London

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GerenciaLondon

Menswear fashion • 11-50 empleados

En JOB TODAY desde diciembre, 2023

Stanley Ley is one of the UK's most established British fashion retailers and legal outfitters. With over 120 years of British Heritage.

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Nahid H.Activo hace 2 minutos
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