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Sales Manager - Kutivz Kollection Location: Kutivz Kollection London About Us: Kutivz Kollection is a distinguished Black-owned beauty and fashion brand specializing in African-inspired luxury fashion and paraben-free, cruelty-free, vegan cosmetics for dark skin tones. We're seeking a dynamic Sales Manager to drive our growth and expand our market presence. Contract Requirements: Conduct 30 sales-inclined meetings per month Participate in 2 event days per month Recruit 5 new affiliates monthly Generate 5 collaboration or distribution leads monthly Key Responsibilities: Develop and implement sales strategies to achieve monthly targets Lead and mentor the sales team to maximize performance Create and manage sales forecasts and KPIs Build and maintain relationships with key clients and partners Coordinate with marketing team for aligned promotional activities Represent the brand at fashion shows, expos, and industry events Manage the affiliate program and expand partnerships Monitor market trends in Afro-luxury fashion and beauty sectors Required Qualifications: Bachelor's degree in Business, Marketing, or related field 3+ years of sales management experience in fashion or beauty industry Proven track record of achieving sales targets Experience with e-commerce platforms, preferably Shopify Understanding of African fashion and beauty market Essential Qualities: Strong cultural awareness and appreciation for African heritage Excellent leadership and team management skills Outstanding communication and negotiation abilities Results-driven with analytical mindset Creative problem-solving skills Ability to work flexible hours including evenings and weekends Passion for inclusive beauty and fashion Technical Skills: Proficiency in CRM systems Experience with social commerce platforms Strong understanding of digital sales channels Data analysis and reporting capabilities What We Offer: Competitive base salary with performance-based bonuses Professional development opportunities Employee discount on our products Flexible working arrangements Opportunity to grow with an emerging luxury brand Access to industry events and fashion shows The ideal candidate will be passionate about African fashion and beauty, understand our mission of empowerment through inclusive beauty services, and have the drive to take our brand to the next level. To Apply: Please submit your CV, cover letter, and sales performance history demonstrating your ability to achieve targets.
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)