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PORTFOLIO ASSISTANT - The London Tenant - London

Management

2 hours ago81 views

ABOUT THE ROLE:
We're a long-established property management company with 13+ years of experience, managing 70+ properties across London. We're a small, close-knit team looking for a reliable and organised Portfolio Assistant to support our day-to-day property operations.


The role is mainly coordination and communication — flexible, varied, and with real responsibility from day one
Office-based 4–5 days a week, with the rest managed remotely around workload.


WHAT YOU'LL BE DOING:

  • Manage all maintenance requests via Fixflo — log, chase, and close every job (main focus)
  • Key management via Keynest — keep records accurate and order replacements as needed
  • Chase rent arrears and support the collections process; occasional tenant visits
  • Attend property inspections, contractor meetings, and site visits when required
  • Support the wider team with general admin and day-to-day tasks

WHAT WE'RE LOOKING FOR:

  • Some experience in property, lettings or facilities — helpful but not essential
  • Confident communicator with tenants and contractors by phone and WhatsApp
  • Organised and reliable — follows through without needing to be chased
  • Comfortable with Fixflo, Keynest or similar tools (full training provided)
  • Available 4–5 days per week with some flexibility around workload
  • Right to work in the UK · English required · Immediate start preferred

WHAT WE OFFER

  • £20,000–£24,000 per annum depending on experience
  • Salary reviewed after 3-month probation — perform well and it reflects in your pay
  • Genuinely flexible working — office plus remote around workload
  • Small, friendly team based in Canary Wharf with direct access to management
  • Varied, hands-on role with real ownership and room to grow
  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £20,000 – £24,000 yearly
  • Starting time
    Immediate start!

pin iconFairmont Avenue, E14 9PQ, London

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ManagementLondon

Property / Real Estate • 1-10 Employees

Hiring on JOB TODAY since October, 2024

The London Tenant is a leading property management agency specializing in residential lettings and property management across London. With a focus on delivering exceptional service to both landlords and tenants.

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The London T.Active 38 minutes ago
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