Supervisor

Management

4 April 2024142 views

We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers.
Responsibilities:
• Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling.
• Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally.
• Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards.
• Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events.
• Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations.
• Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed.
• Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets.
• Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews.
• Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction.
• Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £11 – £13.5 hourly
  • Starting time
    Immediate start!

pin icon23 James Street, W1U 1DT, London

icon
Supervisor ManagerLondon

Cafe/ Restaurant • 1-10 Employees

Hiring with us since October, 2023

Feya is a luxury boutique cafe restaurant popular for its vibrant and delicious food especially the colourful brunch menu, patisserie and cakes. Feya has 3 locations - Marylebone, Knightsbridge and Marble Arch

Feya Knightsbridge Management  avatar icon
Feya Knightsbridge Management Active 15 hours ago

More jobs from this company

Similar jobs