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Bar Manager Up to £18.60 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Bar Manager who knows how to support & inspire a team, welcome & awe guests from the first impression, and who's passionate about beverages and wants to share that passion with their team & guests. We would love to hear from you if you're up for a new venture and a fresh start. It's an exciting time to join us as we're looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Bar Managers and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. As a Caravan Bar Manager you will be responsible for; • Delivering our 'Caravan of Love' style of customer experience with your team and serving up our 'well-travelled' food and drink, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • Working with your General Manager and Head Chef to nurture and develop your team., • Your own learning in order to develop your knowledge and skills and take ownership of your role and your restaurant., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven't., • Follow all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Welcoming customers, taking drinks orders, making recommendations, and serving our well-travelled drinks that delight our guests., • Training and development of key team members., • Guide, coach, and support teams during service, to develop teamwork and ensure the standard of service is always exceptional. Caravan Values We live by 4 core values. We expect our Bar Manager and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Bar Manager - Hiring now! Caravan Southbank, London Overall earnings up to £18.20 per hour Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Bar Manager to lead our bar team. We're after someone kind, confident and who knows how to support & inspire a team, and welcome & awe guests from the first impression. Someone who's passionate about beverages and wants to share that passion with their team & guests. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Bar Manager you'll work alongside your General Manager and the management team to make sure the day-to-day operation of the bar runs brilliantly every day. That means setting the standard for health & safety, culture, hospitality and developing the team around you to make sure every guest that leaves the restaurant has the best experience possible. You'll know how to lead from the front, when to coach and when to jump in and help get things moving. What you'll be doing as Bar Manager • Ensure our beverage and service standards are consistently delivered, • Leading by example and helping create the kind of hospitality people want to come back for, • Coaching, training and developing the bar team, sharing your knowledge and passion as you go, • Leading compliance on all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Managing stock efficiently and taking accountability for the smooth back-end operation of the bar, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Bar Manager and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Bar Manager Up to £18.60 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Bar Manager who knows how to support & inspire a team, welcome & awe guests from the first impression, and who's passionate about beverages and wants to share that passion with their team & guests. We would love to hear from you if you're up for a new venture and a fresh start. It's an exciting time to join us as we're looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Bar Managers and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. As a Caravan Bar Manager you will be responsible for; • Delivering our 'Caravan of Love' style of customer experience with your team and serving up our 'well-travelled' food and drink, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • Working with your General Manager and Head Chef to nurture and develop your team., • Your own learning in order to develop your knowledge and skills and take ownership of your role and your restaurant., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven't., • Follow all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Welcoming customers, taking drinks orders, making recommendations, and serving our well-travelled drinks that delight our guests., • Training and development of key team members., • Guide, coach, and support teams during service, to develop teamwork and ensure the standard of service is always exceptional. Caravan Values We live by 4 core values. We expect our Bar Manager and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Bar Manager Up to £18.60 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Bar Manager who knows how to support & inspire a team, welcome & awe guests from the first impression, and who's passionate about beverages and wants to share that passion with their team & guests. We would love to hear from you if you're up for a new venture and a fresh start. It's an exciting time to join us as we're looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Bar Managers and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. As a Caravan Bar Manager you will be responsible for; • Delivering our 'Caravan of Love' style of customer experience with your team and serving up our 'well-travelled' food and drink, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • Working with your General Manager and Head Chef to nurture and develop your team., • Your own learning in order to develop your knowledge and skills and take ownership of your role and your restaurant., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven't., • Follow all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Welcoming customers, taking drinks orders, making recommendations, and serving our well-travelled drinks that delight our guests., • Training and development of key team members., • Guide, coach, and support teams during service, to develop teamwork and ensure the standard of service is always exceptional. Caravan Values We live by 4 core values. We expect our Bar Manager and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

As Floor Assistant Manager, you will oversee smooth day-to-day floor operations, deliver exceptional guest experiences, support the management team, and lead the floor team during busy late-night service. You will coordinate kitchen, bar, hosting, runner, karaoke room, and lounge activities while maintaining high standards of food and beverage service. Responsibilities: • Lead and support the floor team during service., • Deliver outstanding customer service and guest experiences., • Coordinate effectively with the bar, kitchen, hosts, runners, karaoke rooms, and lounge., • Manage VIP guests, bookings, enquiries, and customer concerns professionally., • Maintain high standards of cleanliness, presentation, and service., • Support staff training, motivation, and development., • Ensure health, safety, food hygiene, and licensing procedures are followed., • Assist with opening and closing duties and daily operations., • Identify sales opportunities and encourage appropriate upselling., • Monitor inventory and assist with ordering supplies when required., • Address guest concerns promptly and work to maximise satisfaction. Skills and requirements: • Previous supervisory experience in a high-end bar, nightlife, restaurant, or hospitality environment., • Strong leadership, communication, and organisational skills., • Confidence working in fast-paced, late-night environments., • A positive attitude and strong team mentality., • A professional, guest-focused approach., • Flexibility to work evenings and weekends., • Ability to remain calm under pressure while maintaining attention to detail., • Knowledge of relevant health, safety, and food-handling regulations., • A passion for hospitality and delivering exceptional guest experiences., • A personal licence is preferred. What we offer: • Hourly rate plus service charge, with an OTE of £17–£18 per hour., • Staff meals while on duty., • Staff discounts and incentives., • Career progression opportunities., • A fun and energetic working environment., • The opportunity to work in a luxury nightlife venue. This role is ideal for an enthusiastic hospitality professional who enjoys luxury nightlife and is motivated to lead a team in delivering outstanding food and beverage service.

Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by July 1st.

Join our dynamic team and become an integral part of a passionate group dedicated to upholding the highest standards of guest service. In this vibrant environment, you'll not only contribute to creating memorable experiences but also immerse yourself in the rich tapestry of Italian food and culture, truly experiencing a five-star journey. You’ll develop your food and beverage knowledge, respond proactively to guest requests, and work closely with a supportive team through comprehensive training. Responsibilities Maintain excellent service standards. Apply food and beverage knowledge effectively. Collaborate with other departments to support smooth operations. Contribute to strong performance audit results. Follow all health and safety policies. Support and exceed team targets. Benefits Competitive pay and performance bonuses. Stylish uniform or uniform allowance. Clear career progression and development opportunities. Opportunities to travel. Support from a dedicated Restaurant Support Team. Applicants must be eligible to live and work in the UK in accordance with the Asylum and Immigration Act 1996. If you are passionate about excellence in hospitality, please apply with your CV.

Who are we? KEONBAE is established with a single aim: to bring laughter to the table, a direct translation of 'Cheers'. Indulge in the rich tapestry of Korean spices and authentic side dishes, perfectly complemented by an array of refreshing beers. Our warm and welcoming ambiance sets the stage for cherished moments with loved ones, making each visit to KEONBAE a celebration of flavours, togetherness, and pure joy. What’s the role? We’re on the hunt for experienced General Manager to join our growing team. If you love running a tight ship, building great teams, and making customers happy with good food, you’ll fit right in. As a GM, you’re the heartbeat of the site. You’ll keep everything ticking, everyone smiling, and the standards sky-high. No two days are the same, but you’ll be across it all – from the big picture to the tiny details that make a difference. What you’ll be getting stuck into: • Running day to day operations like a pro – smooth, sharp, and always on point, • Delivering top-tier food and service, every single time, • Leading, motivating, and inspiring your team, • Keeping Health & Safety and food hygiene standards watertight, • Making sure the numbers make sense and the business performs, • Leading from the front – setting the tone and raising the bar, • Managing stock and keeping things running lean and efficient, • Keeping invoices and paperwork up-to-date, • Support and plan inhouse promotional events About you: You’ve been there, done that – you're someone who thrives in a fast-paced hospitality environment, and now you’re ready for your next move with a brand on the rise. You’re someone who: • Gets people (and gets the best out of them), • Communicates clearly and leads with confidence, • Is organised, switched-on, and always a step ahead, • Thinks fast, acts smart, and isn’t afraid to make calls, • Brings energy, positivity, and a proper can-do attitude, • Genuinely cares about great food and even better service Why join us? At Keonbae, we’re one team with one goal: serve up incredible cuisines with standout service. Here’s what you can expect: • Competitive pay, • 45-48 Hours contract, • A genuine, great place to work, • Sociable hours, no crazy late-nights!, • Paid holiday, • Pension enrolment We’re growing fast, and this is your chance to be part of the journey. If this sounds like your kind of thing, we’d love to hear from you.

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

PASS SUPERVISOR — VESPER Exmouth Market, London Vesper, the new restaurant from Chef Jackson Boxer, opened in June 2026 and has been incredibly busy since day one. We are looking for a Pass Supervisor to join our team. This is a newly created position designed to support both the kitchen and front-of-house teams and ensure consistently excellent service. Working closely alongside the chefs, you will manage the kitchen pass, coordinate the runners, and ensure food reaches our guests safely, efficiently and to the highest standard. This is a fantastic opportunity to join Vesper. If you are passionate about hospitality, enjoy working in a busy environment, and are looking for a place where you can learn and grow, we would love to hear from you. The ideal candidate • At least 2 years' experience in a similar role, as a Supervisor or above. Chefs are welcome to apply., • Confident working on and managing a busy kitchen pass, • A strong understanding of how chefs work and how to efficiently expedite service, • Excellent knowledge of food and ingredients, • Good knowledge of beverages and wine, • A confident communicator and supportive team player Calm, organised and able to maintain high standards under pressure • Passionate about hospitality, with a genuine desire to learn and grow with the company, • Flexible availability, including weekends What we offer • Part-time hours, with flexibility to suit you, • Up to 48 hours per week, with a full-time contract available if requested, • From £16 per hour, depending on experience, • A strong focus on work/life balance, • Genuine opportunities to grow within a young and dynamic company, • Up to 50% group discount across Dove, Brunswick House, TAQ and Below Stone Nest, • Cost-price wine, • Delicious staff meals, • Complimentary meal upon successful completion of probation

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - £14-£17 / per hour Expected hours: Between 38-45h Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

General Manager Location: London (multi-site group) Salary: £38,000 - £42,000 + performance bonus Hours: Full-time Key Requirements (Must-Have) • Proven experience as a General Manager or senior leader in a high-volume restaurant (5+ years), • Strong leadership and team development track record, • Solid commercial awareness with P&L ownership, • Ability to drive sales, profitability, and performance targets, • Hands-on approach with a passion for guest experience, food, and service standards About Us We’re a growing all-day dining group with three London sites and more openings on the way. Our focus is on quality, consistency, and building strong teams that deliver exceptional guest experiences. The Role As General Manager, you will take full ownership of your restaurant, leading your team to deliver excellent service, strong financial performance, and a positive, high-performing culture. This is site based, and you will spend your time on the floor. Key Responsibilities • Oversee day-to-day restaurant operations and lead from the floor, • Coach, develop, and inspire your team, • Deliver outstanding guest experience and maintain strong review scores, • Drive sales, targets, and profitability, • Manage labour, stock, and costs effectively, • Ensure compliance with H&S, food safety, and company standards, • Handle customer feedback professionally and resolve issues efficiently, • Lead recruitment, training, and team development, • Execute marketing campaigns and in-store activations, • Collaborate with operations, HR, and marketing teams, • Support other sites when required What We’re Looking For • A confident, hands-on leader who leads by example, • Highly organised with strong attention to detail, • A customer-first mindset with a passion for hospitality, • Positive, driven, and capable of building a high-performing team culture, • Interest in food and drink (wine knowledge is a plus) What We Offer • Competitive salary (£38K - £42k), • Performance bonus (post-probation), • Clear career progression with new openings planned, • Refer-a-friend scheme, • Paid holidays, • Staff meals and beverages, • Company events and team socials We’re looking for a leader who sets standards, drives results, and creates an environment where teams thrive. We look forward to working with you, TBP Job Type: Full-time Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Hospitality management: 5 years (preferred) Language: • English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

Bartender – Sale e Pepe Mare Sale e Pepe Mare, located within The Langham, London, brings the spirit of coastal Italy to one of the capital's most prestigious hotels. Combining exceptional seafood, warm Italian hospitality, and vibrant Mediterranean energy, Sale e Pepe Mare offers guests a truly memorable dining experience. We are seeking a talented and passionate Bartender to join our team from the end of June. Initially, you will be based on La Terrazza, our seasonal outdoor dining destination, serving guests in a lively and elegant al fresco environment before transitioning into the main restaurant later in the year. This is an excellent opportunity for an experienced Bartender who enjoys creating exceptional drinks, engaging with guests, and working in a premium hospitality setting. The Role As a Bartender, you will be responsible for delivering outstanding beverage service whilst creating memorable guest experiences. You will prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to the highest standards, ensuring every drink reflects the quality and personality of Sale e Pepe Mare. Working closely with the Bar Manager and wider front-of-house team, you will help create a welcoming atmosphere that embodies the warmth and sophistication of Italian hospitality. Key Responsibilities Prepare and serve cocktails, wines, spirits, beers, coffees, and soft drinks to company standards Deliver exceptional guest service at all times Engage confidently with guests and make knowledgeable recommendations Maintain excellent knowledge of menus, beverages, and seasonal offerings Support the smooth running of bar operations during service Ensure the bar is clean, organised, and fully stocked Assist with stock rotation and inventory procedures Follow all licensing, health & safety, and food hygiene requirements Work collaboratively with restaurant and kitchen teams to deliver a seamless guest experience Support sales through confident product knowledge and upselling About You We are looking for a Bartender who: • Has previous experience as a Bartender in a quality restaurant, hotel, or premium bar environment, • Has strong cocktail-making skills and a passion for beverages, • Demonstrates excellent guest engagement and communication skills, • Thrives in a fast-paced hospitality environment, • Takes pride in attention to detail and presentation, • Has a positive, team-focused attitude, • Is passionate about hospitality and creating memorable experiences, • Has the right to live and work in the UK What We Offer • Competitive pay plus surplus tronc distribution, • Private healthcare after successful completion of probation, • Study support scheme, • Free meals whilst on duty, • Generous dining discounts across Thesleff Group venues, • Paid sick leave, • Career development opportunities within a growing hospitality group, • A supportive and people-focused culture Equal Opportunities Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Job Ref: COL1275 Branch: Hyde Park Location: Hyde Park Salary/Benefits: £15.50 Per Hour Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for an Assistant Operations Manager to play a key role in daily operations, supporting management and the teams working across our stunning locations throughout the Central London Royal Parks. Working alongside the General Operations Manager, our Assistant Operations Managers strive for success. With 30 million visitors annually to our parks, sales aren't guaranteed. Your forward-thinking approach to capturing every sale and filtering this down to your team members could be the difference between an average trading day and a record-breaking one. This is a fantastic opportunity for a strong hospitality leader ready to take the next step in their career. What You'll Be Doing: • First stop, main storeroom. Buggies fully loaded, operations team buzzing, the morning sun glistening off the Serpentine Lake, ice cream vans chiming that sweet sound of Pop Goes the Weasel... and then you arrive at your first unit without a vital ingredient. Your whole team is looking at you for the solution. What's your next move?, • Thinking fast on your feet is essential. Our Assistant Operations Managers are the first line of defence, where being able to maintain an upbeat, productive team across all your sites is key. And don't forget, you'll need to hold the reins in the absence of the General Operations Manager., • Managing a team of up to 50 during the height of the summer season, you'll assist with staff scheduling and training, ordering supplies and stock control, back-office financial reporting, food safety and health & safety inspections and reporting, and the maintenance of vehicles and machinery., • Our operation runs 364 days a year, with weekends and public holidays among our busiest trading days, so a flexible approach to working patterns is essential. What We're Looking For: • 2+ years' management experience, • 2+ years' multi-site experience, • Barista trained, ideally with experience using La Marzocco machines, • Experience with soft serve ice cream machines, • Food Safety and Health & Safety qualifications at Level 2 or above Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note * that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.*

Head Barista - Hiring now! Caravan Southbank, London Overall earnings up to £16.50 per hour Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Head Barista to help us open. We're after someone kind, confident, high-energy and genuinely passionate specialty coffee. Someone who knows how to grow & support their team, loves to welcome & awe guests from the first impression, and who wants to share their passion with their team & guests. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Head Barista you'll work alongside the bar manager and full team to make sure the day-to-day coffee operation runs brilliantly. That means setting & managing high standards for health & safety, hospitality, culture and beverage quality. That means being an ambassador for our award-winning Caravan coffee, inspiring & educating the team around you and making sure every one of your guests has the best experience possible. What you'll be doing as Head Barista • Ensure our beverage, and certainly coffee standards are consistently delivered, • Sharing your knowledge and passion with the full team and helping create the kind of hospitality people want to come back for, • Following healthy & safety standards, allergen & stock management procedures and drink specs, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Head Barista and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you. As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience. Responsibilities: • Take and deliver guest orders with efficiency and accuracy., • Make personalised recommendations to enhance the dining experience., • Ensure timely delivery of food and beverages to guest rooms., • Respond promptly and courteously to guest requests and inquiries., • Maintain a high standard of cleanliness and organisation in the service area., • Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow. What you Need: • Thrive in a busy environment and handle multiple tasks simultaneously., • Exhibit meticulousness in taking and delivering orders to meet our high standards., • Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests, • Keep track of orders and communicate effectively with team members and guests., • Work harmoniously within a team, contributing to a supportive and positive work atmosphere. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Barista - Hiring now! Caravan Southbank, London Overall earnings up to £16.20 per hour Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Barista to help us open. We're after someone kind, confident, high-energy and genuinely passionate specialty coffee. Someone who knows how to support their team, loves to welcome & awe guests from the first impression, and who wants to share their passion with their team & guests. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Barista you'll work alongside the bar manager and full team to make sure the day-to-day coffee operation runs brilliantly. That means having equally high standards for health & safety, as hospitality, as culture, as drink quality. That means being an ambassador for our award winning Caravan coffee, inspiring & educating the team around you and making sure every one of your guests has the best experience possible. What you'll be doing as Barista • Ensure our beverage, and certainly coffee standards are consistently delivered, • Sharing your knowledge and passion with the full team and helping create the kind of hospitality people want to come back for, • Following healthy & safety standards, allergen procedures and drink specs, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Barista and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Are you ready to embark on a journey with one of the most prestigious hotel chains in the world? Firmdale Hotels invites you to join our dynamic team at the illustrious Ham Yard Hotel. Renowned for our unparalleled commitment to excellence and creativity, we are seeking a talented Maintenance Engineer to elevate our standards even further. As a Maintenance Engineer at Firmdale Hotels, you will play a pivotal role in preserving the charm and functionality of our exquisitely designed properties. Your primary responsibility will encompass the meticulous upkeep of our distinctively decorated hotels, ensuring that every guest experiences the epitome of comfort and luxury. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Competitive annual salary of £ 42,240.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Bartender - Hiring now! Caravan Southbank, London Overall earnings up to £16.76 per hour Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Bartender to help us open. We're after someone kind, confident, high-energy and genuinely passionate about what they do. Someone who knows how to support their team, loves to welcome & awe guests from the first impression, and who wants to share that passion with their team & guests. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Bartender you'll work alongside your Bar Manager and the management team to make sure the day-to-day operation of the bar runs brilliantly every day. That means having high standards for health & safety, culture, hospitality and inspiring & educating the team around you to make sure every guest that leaves the restaurant has the best experience possible. What you'll be doing as Bartender • Ensure our beverage and service standards are consistently delivered, • Sharing your knowledge and passion with the full team and helping create the kind of hospitality people want to come back for, • Following requirements regarding weights and measures, licensing laws, health, and safety, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Bartender and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Are you a dedicated and experienced Food & Beverage Supervisor with a passion for exceptional service? We’re looking for someone just like you to join our fantastic Food & Beverage team at Apero Restaurant, where we deliver an unforgettable breakfast, lunch, dinner and afternoon tea experience beneath the stunning Victorian cellar arches of The Ampersand Hotel in South Kensington. As part of our team, you’ll ensure every guest enjoys a memorable and seamless experience, supported by your impeccable service standards and attention to detail. You’ll thrive in our fast-paced, dynamic environment, surrounded by a passionate team committed to creating the very best in food and drink. To be considered for this exciting opportunity, you should have 1–2 years of experience in a similar supervisory or head waiter/ess role, ideally within a restaurant or hotel of a similar calibre. We’re seeking someone outgoing, friendly, and customer-focused, with excellent communication skills and a can-do attitude. If you’re passionate about food and drink and want to grow in a supportive, high-energy environment, we’d love to hear from you! Join our team and be part of something truly special.

Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.KEY ATTRIBUTESØ Possess a good command of EnglishØ An excellent verbal manner and proven customer service skillsØ Good knowledge or experience of the hospitality industryØ Good organisation skills with an attention to detailØ A team Player with flexible & positive attitudeØ Hardworking and consistentDESIRABLE ATTRIBUTESØ Previous experience in food and beverageØ Previous experience using Micros systemØ Be able to demonstrate experience in complaint handlingØ Passion for the hospitality industryØ Able to work in a fast paced environment & remain calm under pressureØ Previous brand experience or knowledgeMAIN SCOPE OF ROLEAs an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch.You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests.You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIESThis role requires the following responsibilities, which include but are not limited to;Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelinesØ Set up and deliver all VIP amenitiesØ Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and proceduresØ Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisorsØ Perform all cash handling responsibilities in accordance with company policies and proceduresØ Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

Join a specialty coffee and bagel team focused on great coffee, fresh food, fast service, and welcoming hospitality. This role suits someone who enjoys a busy environment and takes pride in consistency, teamwork, and customer service. You will: • Prepare espresso-based drinks and other speciality beverages to Noxy's standard, • Dial in coffee and maintain quality throughout service, • Prepare and serve bagels according to company standards, • Support coffee and food service during busy periods, • Provide friendly, efficient, and professional customer service, • Keep service areas clean, organised, and ready for use, • Maintain high standards of hygiene, presentation, and store flow, • Work closely with the Store Manager and wider team You’ll ideally have: • 1 year barista or café experience, • Knowledge of espresso-based drinks, • Experience in a busy café, coffee shop, market, or hospitality setting, • Strong communication skills and attention to detail, • A hands-on, reliable, and positive approach, • The ability to stay calm and focused during busy periods, • A genuine interest in coffee, food, and hospitality Specialty coffee experience is beneficial, but attitude, reliability, and willingness to learn are equally important. What we offer: • £13 per hour, • Guaranteed tips of £1 per hour, • Free staff food while on shift, • Staff discounts, • Training and support, • Opportunities to complete coffee certifications, • Opportunities for career development within the company. To apply, please complete the application. We'd love to hear from you.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

Job Ref: PER1630 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: £49,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 19/09/2026 Closing date: 31/10/2026 What You'll Get Up To: • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your passion for learning and developing new skills., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Waiter - NEW OPENING Lenny's London £15.50 to £16.50 per hour (dependent on experience) Full time Waiter - Lenny's - MJMK Restaurants KOL · Fonda · AngloThai · Luso · Casa do Frango · New Openings (2 Michelin stars, World's 50 Best Restaurants) £15.50 to £16.50 per hour (dependent on experience) Location: Henrietta Street, Covent Garden, site based, WC2E, London Lenny’s is a new pizzeria on Henrietta Street in Covent Garden, from Max Lewis and MJMK Restaurants. The result of Max’s extensive travels to New Haven, Connecticut, it is built around pizzas that are crispy, chewy and charred, a revival of his much-loved pop-up now finding a permanent home in the heart of Covent Garden. We’re building the opening team now. We're looking for enthusiastic Waiters to join the opening team at Lenny's, creating warm, memorable experiences for every guest, every day. You'll be part of what makes a visit to Lenny's feel personal, easy and special. This role suits someone who loves being on the floor, thrives on pace, and takes real pride in getting the details right. You'll work closely with the Guest Relations Manager and team, to keep service flowing, and you'll do it with a genuine passion for pizza and everything that comes with it. This is a hands-on role for someone ready to help build something from the ground up. Key Responsibilities • Create warm, memorable experiences for every guest, from the first hello to the last goodbye, • Take orders with confidence and guide guests through the dishes, pizzas, and beverages, • Make sure every guest receives their order promptly and just as they wanted it, • Anticipate what guests need before they ask, and go the extra mile to make every visit feel special, • Know the menu inside out, and share it with real energy, • Work closely with the kitchen, bar, and your team to keep service flowing and fun, • Handle guest feedback with warmth and follow up where it matters, • Set up your section before service so you are ready to go the moment the doors open, • Help with cleaning down and closing checks so every shift finishes strong What We're Looking For We're looking for someone who genuinely loves hospitality and wants to grow with us. You will bring: • A warm, friendly manner and real enthusiasm for looking after guests, • Experience in a busy quality restaurant or bar,, • A genuine love of hospitality, good food and pizza, • A sharp memory for detail, from orders to guest preferences, • Confidence talking guests through food and drink, including allergens, • A calm, organised approach during a busy service, • A team first attitude and a willingness to help wherever needed, • Flexibility to work evenings, weekends, and festive periods What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

We are currently looking for a self-motivated and committed individual to join our Food & Beverage team as a Food & Beverage Supervisor. To be considered for this opportunity, you will need a minimum of 1–2 years' experience in a similar role, preferably gained within a restaurant or hotel of a comparable standard. We are seeking someone with a warm and welcoming personality who thrives in a fast-paced environment and performs well under pressure. As a vital member of our Food & Beverage team, you will play an important role in ensuring our guests enjoy an exceptional and memorable dining experience. If you are passionate about hospitality and dedicated to delivering outstanding service, we would love to hear from you. Join our team at Vintry & Mercer Hotel and be part of something truly special.

Are you ready to embark on an adventure where your dedication to security meets the epitome of hospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, we pride ourselves on delivering exceptional experiences. We are currently seeking a Security Officer/Doormen to become a cornerstone of our team, ensuring the safety and well-being of our cherished guests and esteemed staff. We are thrilled to offer an exciting opportunity for a Security Officer/Doormen (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel. In this pivotal role, you will be the first point of contact for our guests, setting the tone for their stay with your warm and engaging presence. Your role will involve ensuring each guest feels welcomed and valued from the moment they arrive.. Responsibilities: • Conducting regular patrols throughout the hotel premises, remaining vigilant to identify and address any potential risks or concerns, ensuring a safe environment for all., • Providing recommendations and promoting our hotel facilities to enhance the guest experience, showcasing the exceptional amenities available., • Collaborating seamlessly with fellow team members to uphold our commitment to unparalleled service and guest satisfaction., • Embodying our values of integrity and excellence, consistently delivering exceptional customer service with a proactive and adaptable approach. What you Need: • A valid SIA License, demonstrating your commitment to maintaining high standards of security., • A solid knowledge of London, allowing you to navigate the city with ease and assist guests with local recommendations., • A flexible work ethic, capable of adapting to a 12-hour shift pattern (4 days on, 4 days off) with hours between 1pm and 1am., • Exceptional customer service skills, ensuring every interaction leaves a lasting impression of warmth and professionalism., • A collaborative spirit, ready to contribute to a cohesive team environment dedicated to excellence. What We Offer: • Competitive annual salary of £33,000 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Restaurant Manager – Professional Job Description (2026 Standard) A Restaurant Manager oversees all daily operations of a dining establishment, ensuring smooth service, strong team performance, financial control, and exceptional guest experience. The role blends people management, customer service, food safety compliance, and operational leadership. Role Purpose To lead and manage the restaurant’s front‑of‑house and back‑of‑house operations, maintain high service and food quality standards, ensure compliance with health and safety regulations, and drive revenue, profitability, and team performance. Key Responsibilities Daily Operations Management • Oversee opening and closing procedures, ensuring all areas meet cleanliness and readiness standards., • Manage floor operations during service, coordinating with kitchen on pacing and table flow., • Monitor inventory levels, order supplies, and maintain product availability., • Ensure compliance with food safety, hygiene, HACCP, and allergen procedures., • Maintain safe working conditions and address equipment issues promptly. Staff Management & Leadership • Recruit, interview, hire, and onboard staff across FOH and BOH., • Create staff schedules and manage labour costs in line with projected revenue., • Train, coach, and develop team members; set performance expectations and manage underperformance., • Build a positive, supportive team culture and lead by example. Customer Service & Guest Experience • Ensure consistent, high‑quality service standards., • Address customer complaints promptly and professionally, resolving root causes., • Monitor online reviews and guest feedback to improve satisfaction. Financial & Business Management • Monitor sales performance, analyse KPIs, and prepare operational reports., • Manage food and beverage costs, portion control, and waste reduction., • Implement strategies to improve sales and address adverse trends., • Negotiate with suppliers and maintain strong vendor relationships. Menu, Marketing & Brand Standards • Collaborate with kitchen leadership on menu development, specials, and seasonal items., • Support marketing and promotional activities to increase footfall and revenue., • Uphold company policies, brand standards, and operational consistency. Skills & Qualifications • Strong leadership, communication, and conflict‑resolution skills., • Proven experience in hospitality or food‑service management., • Excellent organisational and multitasking abilities., • Knowledge of food safety regulations and health & safety compliance., • Financial literacy: budgeting, cost control, KPI analysis., • Ability to work under pressure and manage fast‑paced service environments. Optional Add‑Ons (If You Need Them) I can also prepare: • A job advert version, • A Rotaready‑friendly job title, • A contract wording section, • Interview questions for hiring managers, • Performance evaluation criteria

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: • Assist in the preparation and presentation of a diverse range of dishes., • Ensure the highest standards of food quality, taste, and presentation., • Supervise and support a small team, fostering a collaborative and efficient work environment., • Monitor stock levels and manage ordering for your section., • Maintain a clean, safe, and organised kitchen area., • Communicate effectively with the team to ensure smooth kitchen operations. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional attention to detail and a commitment to excellence., • A genuine passion for food and culinary innovation., • Strong organisational and communication skills., • Ability to work effectively as part of a team., • Leadership qualities to supervise and motivate team members. What We Offer: • Competitive hourly rate of £15.00 - £16.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

PLEASE READ : 1. Minimum of 1 year of FOH experience, 2. Available to work a minimum of 3-5 days a week, 3. Locally based - 30/45 min from EC3N, 4. Available to start immediately. --- About Us: SENZO is a vibrant and welcoming place dedicated to providing exceptional coffee and outstanding customer service. We pride ourselves on creating a warm and inviting atmosphere where our customers can relax and enjoy expertly crafted beverages. Job Description: At SENZO, we pride ourselves on delivering exceptional speciality coffee, vibrant brunch dishes, and warm hospitality in a fast-paced yet welcoming environment. We are currently looking for an enthusiastic and reliable Waiter/Waitress / Front of House Team Member to join our growing team. This role is ideal for someone who enjoys working with people, thrives in busy service periods, and takes pride in creating memorable guest experiences. What We’re Looking For • A positive, friendly, and professional attitude, • Strong communication and customer service skills, • Ability to work efficiently in a fast-paced environment, • A team player with good time management skills, • Someone reliable, proactive, and eager to learn, • Availability to work evenings and weekends is essential Previous hospitality experience is preferred, but not essential - personality, energy, and willingness to learn are equally important to us. Key Responsibilities • Greeting and welcoming guests with warmth and professionalism, • Taking food and drink orders accurately, • Serving food and beverages to a high standard, • Providing attentive and knowledgeable customer service, • Supporting the team during busy service periods, • Assisting with maintaining cleanliness and organisation throughout the café, • Handling payments and operating the till accurately, • Upholding food hygiene and health & safety standards at all times, • Recommending menu items and enhancing the guest experience through confident upselling What We Offer • A supportive and friendly working environment, • Opportunity to grow within a developing hospitality brand, • Staff perks and team discounts, • Competitive pay in line with minimum wage requirements and age brackets, • The chance to be part of one of the City’s growing speciality coffee and brunch destinations If you enjoy hospitality, love working with people, and want to be part of a passionate team, we’d love to hear from you. Benefits: • Discounted or free food, • Employee discount, • Flexible schedule Work Location: In person

Are you ready to lead an exceptional food & beverage operation with confidence and flair? UBA Shoreditch is looking for an experienced, driven, and guest-focused F&B Venue Manager to lead the day-to-day operation of our vibrant venue, part of Hart Shoreditch. At UBA, food and drink are at the heart of the guest experience. As F&B Venue Manager, you’ll take full ownership of the venue’s performance, leading your management and front-of-house teams to deliver seamless service, strong financial results, and a consistently memorable experience for every guest. This is a hands-on leadership role for someone who thrives on the floor, inspires teams, and takes pride in high standards. Key Responsibilities: • Lead and manage all food & beverage operations, ensuring smooth, efficient, and high-quality service across all trading periods., • Recruit, train, develop, and motivate a strong management and FOH team, fostering a positive and high-performing culture., • Drive exceptional guest experiences, acting as a visible leader and main point of contact within the venue., • Maintain and uphold high standards of service, presentation, cleanliness, and brand consistency at all times., • Work closely with kitchen, bar, and senior hotel teams to ensure aligned operations and seamless service delivery. What We’re Looking For • Proven experience as an F&B Manager, Venue Manager, or similar senior role within a quality hospitality environment., • Strong leadership skills with the ability to inspire, coach, and develop teams., • Calm, organised, and confident under pressure, with excellent problem-solving skills., • Passionate about delivering standout, guest-first hospitality experiences., • A hands-on leader who leads by example on the floor., • Strong communication skills and attention to detail. What We Offer • Competitive salary plus service charge and performance-related incentives., • Staff meals on duty., • A supportive, welcoming, and energetic working environment within a lifestyle-led brand. Apply now with your CV and join us at UBA Shoreditch!

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

We are looking for professional, reliable and flexible Event Waiters and Waitresses to support a range of corporate events and hospitality functions in London. This is a great opportunity for someone who enjoys working in a fast-paced hospitality environment and delivering an excellent standard of service. You will work alongside experienced event and hospitality teams, helping ensure guests receive a smooth and professional experience from arrival through to the end of the event. The role may include conferences, corporate receptions, private functions, dinners and other organised events. Duties and Responsibilities • Provide professional and attentive food and beverage service throughout events, • Welcome guests and provide friendly, helpful assistance when required, • Serve food, soft drinks and other refreshments according to event service standards, • Assist with setting up event spaces, tables, service stations and dining areas, • Clear tables, glassware and service areas efficiently throughout the event, • Maintain a clean, organised and presentable working environment, • Follow food hygiene, health and safety and allergen procedures at all times, • Communicate effectively with supervisors, kitchen staff and other members of the Events team, • Respond professionally to guest enquiries and requests, • Assist with opening, closing and event breakdown procedures, • Maintain high standards of personal presentation and professionalism, • Support the wider Events and Food & Beverage team wherever required What We’re Looking For • Previous waiter/waitress, hospitality or events experience is preferred, • Professional and confident when interacting with guests, • Friendly and approachable with strong customer service skills, • Good spoken English and communication skills, • Reliable, punctual and well-presented, • Comfortable working in a busy event environment, • Able to work effectively as part of a team, • Flexible with working hours and available for different event schedules, • Willing to support with different duties depending on the requirements of each event Role Details Position: Event Waiter / Waitress Pay: £13.50 per hour Location: Custom House, E16 Type of work: Corporate events and hospitality functions Availability: Flexible shifts depending on event requirements

About the Role We are looking for a friendly, hands-on and organised restaurant manager to run the day-to-day operations of our local neighbourhood restaurant in Stoke Newington. This is a hands-on role in a small team, so we are looking for someone who enjoys working closely with staff, customers and the owners, while ensuring the restaurant operates smoothly, efficiently and to a high standard. Key Responsibilities • Manage the daily operation of the restaurant, including opening and closing procedures., • Lead, support and motivate the team., • Create staff rotas and manage holidays, attendance and staffing levels., • Welcome customers and ensure a warm, friendly and professional service., • Deal with customer enquiries, feedback and complaints promptly and appropriately., • Maintain high standards of food service, cleanliness and presentation., • Work closely with the kitchen team to ensure smooth service and good communication., • Monitor stock levels and assist with ordering food, beverages and other supplies., • Monitor wastage, portion control and operating costs., • Ensure the restaurant follows all relevant food safety, health and safety and licensing requirements., • Train new employees and help develop the existing team., • Organise and oversee private bookings, events and busy service periods., • Communicates well, • Lead by example and be willing to get involved wherever needed during busy periods. What We're Looking For • Previous restaurant, hospitality or supervisory/management experience., • Strong customer service and communication skills., • A friendly, approachable and professional manner., • Good organisational skills and attention to detail., • Ability to remain calm and make decisions during busy services., • Experience managing or supervising a small team., • Good understanding of food hygiene and workplace health and safety., • Ability to manage stock, cash and basic operational costs., • A hands-on attitude — no job is too small, • Flexibility to work evenings, weekends and busy periods as required. What We Offer • A friendly, independent neighbourhood restaurant environment., • A supportive and close-knit team., • Competitive salary based on experience., • Staff meals, • Opportunities to take ownership of the restaurant's day-to-day operation, • A role where you can build strong relationships with regular local customers and make a real contribution to the business. ##

Coffee Shop Supervisor/Assistant Overview We are seeking a dynamic and energetic Head Barista/Supervisor to lead our coffee shop team with passion and precision. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and maintain the highest standards of food safety and quality. Your leadership will inspire your team to deliver memorable coffee experiences while managing efficient workflows and fostering a welcoming environment for all guests. This position offers an exciting opportunity to combine your barista expertise with supervisory skills to create a customer-focused café atmosphere. Duties • Supervise daily coffee shop operations, ensuring smooth service flow and adherence to food safety standards, • Lead by example in preparing high-quality coffee beverages, utilizing skills in espresso extraction, brewing, and food handling, • Train and mentor team members on coffee preparation, POS systems, customer service, and food safety protocols, • Manage cashier/till operations., • Oversee inventory management, including stock rotation and ordering supplies as needed, • Ensure compliance with food industry regulations and health codes through diligent food safety practices, • Foster a positive team environment by motivating staff, resolving conflicts promptly, and promoting teamwork, • Flexible to work weekends and holidays Qualifications • Extensive barista experience with proficiency in coffee brewing techniques and beverage customization, • Strong supervisory skills with the ability to manage staff schedules, delegate tasks, and monitor performance, • Excellent time management skills to prioritize tasks effectively during busy periods, • Exceptional customer service abilities to create welcoming experiences for diverse guests, • Knowledge of food preparation, handling, serving, and safety standards within a café or food service setting, • Effective communication skills to train staff and interact confidently with customers, • Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment Join us as a Coffee Shop Supervisor/Assistant where your enthusiasm for coffee combined with leadership talent will energize our team. We value proactive individuals who thrive on delivering outstanding service while maintaining operational excellence. If you’re passionate about the coffee industry and eager to grow your supervisory career in a vibrant café setting, we want to hear from you! Working Hours • Full-time, permanent position, • Daytime operations, flexible to work weekends and holidays, • Fast-paced environment Expected hours: 40 – 45 per week How to Apply Please send us: • Your CV, • A brief cover letter letting us why you are interested, • Two references from previous roles, • Your availability for interview Benefits: • Discounted or free food Work Location: In person

ROLE PURPOSE Responsible for managing the daily operations of our Pizzeria, including recruitment, development and performance management of the team. In addition, oversee the inventory and ordering of food and supplies, act to maximise profits and minimise losses. Always ensure that guests are satisfied with their dining experience and service failure are dealt with professionalism. REPORTS TO: General Manager KEY ACCOUNTABILITIES · Support the General Manager to oversee and manage all areas of the Pizzeria · Maintains positive working relationship with all employees to foster and promote a cooperative and harmonious working climate · Act to improve employee’s morale, productivity, efficiency and effectiveness · Motivate employees to work as a team to ensure that food and service meet appropriate standards · Coordinate multiple tasks such as food & beverage and labour cost while maintaining required standards of operation in all daily activities · Provide direction to employees regarding operations, policies and procedures · Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews · Maintain accurate staffing levels at all the time by preparing and adjusting the weekly schedule in line with business’ needs · Investigate and resolve complaints concerning food quality and service · Ensure a safe environment for everyone to reduce the risk of injury/accidents and complete accident reports promptly · Ensure that proper security procedures are in place to protect employees, guests and company assets. · Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. · Ensure compliance with operational standards, company policies and relevant legislations · Ensure security, cash handling and stock control procedures are followed at all time · Monitor stock level to minimise wastage and overordering and place stock orders as necessary · Complete regular stock count in line with company requirements and proactively investigate variances · Support the General Manager in recruitment, training and retention of new and existing team members · Complete daily/weekly paperwork accurately and according to company’s standards · Act to maximise restaurant sales by ensuring high standards of customer service and products are in place at all time Act to minimise wastage of resources and any other controllable losses

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.