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Supervisor / Manager - Maiella Worth - London

Management

5 June 2026212 views

Expires in 14 days

Supervisor / Floor Manager – Immediate Start Available


Maiella is a family-run Italian Caffetteria & Bistrot located in Wandsworth, inspired by the authentic flavours and hospitality of Abruzzo, Italy. We are passionate about delivering outstanding food, exceptional service, and creating memorable experiences for our guests.
We are currently looking for an experienced and driven Supervisor / Floor Manager to join our growing team.
This is not just a management role. We are looking for someone who leads by example, works alongside the team during service, motivates staff, improves operations, and helps us grow the business.
What we offer:


Competitive salary based on experience and performance
Performance-based bonuses
Excellent opportunities for career progression
The chance to make a real impact on the growth of the company
Staff meals and coffee during shifts
Staff discounts when dining with us
Friendly and supportive working environment
No late-night closing shifts
Key Responsibilities:


Lead and manage daily front-of-house operations
Ensure exceptional customer service at all times
Train, motivate and develop team members
Maintain high service standards and attention to detail
Support recruitment and onboarding of new staff
Monitor staff performance and productivity
Increase customer satisfaction and encourage repeat business
Work closely with ownership to improve operations and drive growth
Handle customer feedback and resolve issues professionally
Ensure smooth communication between front and back of house
We are looking for someone with:


Previous experience as a Floor Manager, Restaurant Manager or Senior Supervisor
Strong leadership and people management skills
A hands-on approach and willingness to work alongside the team
Excellent communication and organisational abilities
Passion for hospitality and customer service
Commercial awareness and a growth mindset
Ability to perform in a fast-paced environment
Positive attitude, professionalism and reliability
Fluent English (Italian is a plus)


If you are ambitious, passionate about hospitality, and want to be part of a growing Italian business where your contribution truly matters, we would love to hear from you.
Job Types: Full-time, Permanent
Schedule:
5 hours shift
8 hour shift
10hour shift
Day shifts
Weekend availability
Supplemental Pay Types:


Performance Bonus
Tips
Apply now and become part of the Maiella family.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £16 – £18 hourly

pin icon789 Wandsworth Road, Clapham, Lambeth, SW8 3JQ, London

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Supervisor ManagerLondon

Caffetteria, Tavola Calda • 1-10 Employees

Hiring on JOB TODAY since November, 2021

-Authentic Abruzzo Food. -Homemade pasta a lot more. -Italian Delicatessen.

Maiella W. avatar icon
Maiella W.Active 52 minutes ago
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