Team Leader - Papadum

Job Summary We are seeking a friendly, attentive, and customer-focused Waitress/Waiter to join our team. The ideal candidate will provide excellent service to guests, ensure a positive dining experience, and help maintain the restaurant’s high standards of hospitality. Key Responsibilities: Greet and seat customers promptly and courteously. Present menus, answer questions about menu items, and offer recommendations. Take food and beverage orders accurately and relay them to the kitchen and bar staff. Serve meals and drinks efficiently, ensuring correct orders and presentation. Check in with guests during their meal to ensure satisfaction. Process bills, handle payments, and issue receipts. Maintain a clean and organized dining area, including tables, service stations, and floors. Follow all health, safety, and sanitation guidelines. Collaborate with team members and assist with opening, closing, or side duties as needed. Qualifications: Previous restaurant or customer service experience preferred but not required. Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Strong attention to detail and a positive, professional attitude. Basic Pay would be £12.21 to £13 + Tips an hour during probation period for 3 months after which it would increase.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: • You will be part of a BIG MAMMA Bar team!, • You will be managing the daily operations of the bar alongside the Bar Manager., • You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more!, • You will participate in monthly inventory, assist with ordering and implement seasonal menu changes., • You will maintain health and safety standards and maintain cleanliness and organisation behind the bar., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, communication and leadership skills, • Expert bar knowledge including classic cocktails, • Previous experience as a bar supervisor/assistant bar manager in a fast paced environment, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 18.71 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit. OVERVIEW Main duties & responsibilities • Work with your business development manager and management team to grow pub sales, • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers, • You will recruit & develop your team to ensure they have the knowledge needed to delight our customers, • Be a champion of brand standards & ensure customer & team safety at all times, • What we expect, • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub, • You're great with people, and as a result, have great communication and leadership skills, • You’ll be business savvy, with a keen eye for P&L control, • You'll embrace individuality and care for others, your pub and the environment, • Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential., • You're keen to learn and happiest when you are being challenged and succeed at something new The Role in Depth 1. OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met. Examples of this includes: • Daily Operations: Conduct daily checks, arrange necessary adjustments in the layout, and prepare the venue for service., • Maintenance Management: Regularly schedule maintenance checks and coordinate repairs as needed., • Regulatory Compliance: Stay updated and ensure compliance with health, safety, and other regulatory standards. Example: Ensuring all fire exits are clear and functioning during routine daily checks. 2. FINANCIAL MANAGEMENT The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability. Examples of this includes; • Budgeting: Develop a detailed annual budget based on historical data and projected growth., • Cost Management: Monitor and control operational costs, including supplier expenses and utility bills., • Revenue Enhancement: Implement innovative pricing and promotional strategies to boost sales. Example: Introducing "happy hour" to increase early evening sales and customer turnout. 3.STAFF MANAGEMENT As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles. Examples of this includes; • Recruitment: Identify staffing needs and recruit suitable candidates., • Training Programs: Design and implement training programs to enhance skills and ensure compliance with service standards., • Performance Monitoring: Conduct regular performance evaluations and provide feedback. Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence. 4. CUSTOMER SERVICE Pub managers ensure high standards of customer service to maintain satisfaction and loyalty. Examples of this includes; • Service Standards: Establish and communicate clear service standards to all staff., • Customer Interaction: Directly engage with customers to gather feedback and manage complaints., • Loyalty Programs: Develop and maintain loyalty programs to encourage repeat business. Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels. 5. MARKETING & PROMOTION The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team. Examples of this includes; • Marketing Strategies: Develop targeted marketing strategies to attract different demographics., • Community Engagement: Build relationships with local businesses and community groups., • Online Presence Management: Oversee the management of social media accounts and online reviews. Example: Partnering with local breweries for special tasting events marketed through social media. 6.STOCK MANAGEMENT Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs. Examples of this includes; • Inventory Audits: Regularly perform audits to track stock levels and usage patterns., • Supplier Management: Negotiate terms with suppliers to ensure timely deliveries and fair prices., • Menu Management: Update the drink and food menus based on stock availability and customer preferences. Example: Rotating beer taps based on seasonal availability and popularity. 7. SAFETY & SECURITY Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning. Examples of this includes; • Safety Protocols: Develop and enforce strict safety protocols, including regular staff training., • Security Measures: Implement necessary security measures, such as CCTV and staff security training., • Emergency Readiness: Regularly update and practice emergency response procedures. Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Maitre d'? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Maitre d': • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen -- be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!, • Seven-Rooms and Open Table experience are required The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Restaurant Manager - zuma London zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based at zuma London -- our original restaurant in the heart of Knightsbridge, where the zuma journey first began. A globally recognised destination, zumaLondon remains the beating heart of our brand's energy. Part of the azumi group, an award-winning international restaurant group, zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 zuma locations and multiple ROKA venues globally, our portfolio continues to grow -- each restaurant offering a distinctive yet unmistakably zuma experience. About the Role We are seeking an enthusiastic Restaurant Managerto join our vibrant team at zuma London . As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Restaurant Managers are dedicated, hands-on, and thrive in a luxury environment, all while upholding zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Restaurant Manager You'll embody our values and bring: • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

Are you passionate about real food and looking for a stable job where you can be yourself? At Honest Greens, we believe that eating healthy can be fun and delicious. We combine tradition and technology, and we cook with love. If you’re a lover of fresh, locally sourced ingredients and you enjoy learning every day, this is the place for you. We’re more than just a restaurant — we’re an experience! 🌍💚 We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences. You’ll thrive in a fast-paced, service driven environment where no two days are the same — and you’ll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. What you’ll do: • Lead and manage all daily restaurant operations., • Organize schedules and shifts to ensure great service flow., • Handle admin tasks (hiring, onboarding, uniforms, training, etc.)., • Manage sales, cash reconciliation, POS systems, and issue resolution., • Maintain top quality and guest satisfaction standards., • Monitor KPIs and identify opportunities to improve., • Ensure health, safety, and food compliance at all times., • Build a strong, motivated, and happy team that lives our Honest Greens values. 🎯 What we’re looking for: • 3+ years of experience managing high-volume restaurants or hospitality operations., • Strong leadership and people management skills., • Experience with budgets, KPIs, and P&L., • Knowledge of food safety and compliance standards., • Familiarity with operational tools (POS, Quicksight, Notion, etc.)., • Excellent communication in English (Spanish is a plus)., • Passion for hospitality, people development, and great food! Benefits: 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team

Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

A Bit About Us Cocomelt London is a premium chocolate cafe serving fresh, insanely yummy chocolate desserts that look good and taste even better. Known for our viral sushi crepes and canned iced drinks, we’re growing fast and looking for exceptional people to join us on this exciting journey. There is a lot of room to grow at Cocomelt as we open new locations across London (and internationally), so we are really looking for individuals keen to join us, with a keen interest in hospitality and providing the best customer experience. The role We’re on the hunt for a Manager who lives and breathes hospitality, loves people, is a chocolate addict, and is obsessed with the details. At Cocomelt, we don’t just serve desserts, we create experiences that people remember, share, and come back for. If you’re a natural leader, a clean freak (in the best way), and thrive in a fast paced, creative environment, then you’ll fit right in with us. What You’ll Do • Lead and oversee daily restaurant operations, ensuring an outstanding guest experience., • Drive service and sales and be the constant face of energy and passion on the floor, with focus on quality in everything we do!, • work side by side with the team – serving tables, greeting and seating guests and jumping in where needed (one team, one dream!)., • Inspire, train, and motivate the team, fostering a positive and high performance culture., • Maintain exceptional service standards, ensuring guests feel welcomed and valued., • Develop and implement operational strategies to drive efficiency and profitability., • Manage financial performance, including budgets, cost control, and revenue targets., • Oversee recruitment, training, and team development., • Take part in our monthly social media shoots and be comfortable on camera., • Ensure topnotch cleanliness across the cafe., • Ensure full compliance with health & safety regulations, licensing laws, and company policies. Who You Are • A people’s person – You thrive with people and you are passionate about customer service and building guest experiences., • Detail obsessed - nothing slips past you when it comes to quality, cleanliness, or operations., • Love all things hospitality and going above and beyond for our guests and teams., • A leader at heart – loves mentoring, developing, and motivating teams., • A self-starter who thrives wearing multiple hats and taking ownership., • Business oriented and analytical – comfortable with numbers, targets, and decision making., • Social savvy – you love instagram and tiktok, and understand the importance of social media for our brand. Minimum Requirements: • At Least 2 year experience in hospitality with 1 year experience in management (Barista experience is a plus), • Strong spoken and written English, • Authorised to work Full-time in the UK, • Available to work evenings and weekends, • Proficiency in writing emails, using excel and google docs.

Deputy Manager The Sensational Sandwich shop is the brain child of Fraser Searle’s viral channel of Sensational sandwiches. This is our first site and we are looking for the best of the best to learn and grow as we take over the world Role Overview As a Deputy Manager you will take be the second in command of the shift and ensure sales are driven by communicating with customers and ensuring all products are to spec. This is a forward facing kitchen/foh role. Key Responsibilities • Ensuring all Health and food safety procedures are being followed., • Ensure a great guest experience., • Work closely with management and report and suggestions which could help, • Lead the team from the front with high level training and even higher expectations, • Drives sales ensure quality always comes first, • Stock management, • P&L management, • Competitive pay rate with performance base bonus scheme, • 5.6 weeks paid holiday (inclusive of public holidays), • Free meals during shifts, • Staff discounts and socials, • Direct involvement in shaping one of London’s most exciting food brands, • Career Progression - Clear pathways and internal promotion opportunities, • Competitive Compensation - Competitive pay and performance based bonus scheme, • Work-Life Balance - Respectful rota planning and fair scheduling, • Development Opportunities - Ongoing learning and leadership exposure, • Inclusive Culture - Diverse, welcoming, and people-first environment