



As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience.
Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit.
OVERVIEW
Main duties & responsibilities
The Role in Depth
The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met.
Examples of this includes:
Example: Ensuring all fire exits are clear and functioning during routine daily checks.
2. FINANCIAL MANAGEMENT
The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability.
Examples of this includes;
Example: Introducing "happy hour" to increase early evening sales and customer turnout.
3.STAFF MANAGEMENT
As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles.
Examples of this includes;
Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence.
4. CUSTOMER SERVICE
Pub managers ensure high standards of customer service to maintain satisfaction and loyalty.
Examples of this includes;
Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels.
5. MARKETING & PROMOTION
The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team.
Examples of this includes;
Example: Partnering with local breweries for special tasting events marketed through social media.
6.STOCK MANAGEMENT
Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs.
Examples of this includes;
Example: Rotating beer taps based on seasonal availability and popularity.
7. SAFETY & SECURITY
Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning.
Examples of this includes;
Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.
178 Junction Road, N19 5QQ, London

Bar • 11-50 empleados
En JOB TODAY desde noviembre, 2025
The Boston Arms is an independent pub next to The Dome in Tufnell Park. We’re busy, local, and full of character. No two days are the same, and we’re looking for people who take pride in their work and get stuck in.



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