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An exciting opportunity for a Key Account Assistant – Hybrid role –to join a fast-moving Textiles team, excellent training and development. We’re looking for a highly organised and analytical person with strong Excel skills to support a Lead Account Manager within our commercial team. This is a varied role that combines sales reporting, account support and online product management. A big part of the job is reviewing customer sales data and turning it into clear reports, while also helping to make sure customer orders run smoothly and products are live and correct on retailer websites. It’s a fast-paced environment, so we’re looking for someone who enjoys working with data, spotting trends and getting stuck into the detail. This is a great opportunity for someone early in their commercial career who wants to learn how a successful commercial team works. Benefits: Hybrid working - 3 days in the office a week. 23 days holiday – rising to 25 over 2 years. Free car parking. Key Responsibilities Sales reporting and analysis • Analyse customer sales data using Excel (pivot tables, lookups and formulas), • Produce weekly and monthly sales reports for internal teams and customer meetings, • Highlight trends, gaps and product performance across key customers and channels, • Support the Account Manager by preparing reports and identifying patterns in the data Account and order support • Chase and manage sales forecasts from customers and communicate them internally, • Monitor forward orders, back orders and stock availability, • Ensure customer orders are processed correctly and delivered on time, • Communicate any delays or stock issues to customers quickly, • Work closely with the warehouse team to ensure orders are fulfilled correctly, • Help manage credit queries including shortages, input errors, returns and complaints Online product management • Ensure new products are uploaded correctly and go live on customer websites, • Check existing listings are accurate, priced correctly and commercially optimised, • Maintain customer and product information such as addresses, prices and barcodes, • Support with marketplace systems where required (knowledge of Mirakl would be an advantage) Commercial and team support • Create sales support materials such as presentations, range plans and quote sheets, • Carry out competitor and price analysis across the wider market, • Review customer website feedback and ratings to identify trends and opportunities, • Provide general support to the commercial team where needed, including preparing samples and helping with customer meeting Skills Required • Strong Excel skills are essential – including pivot tables, VLOOKUP/XLOOKUP and working confidently with large datasets, • Comfortable analysing data and turning it into clear, useful reports, • Highly organised with strong attention to detail, • Able to manage multiple tasks in a fast-moving environment, • Confident communicating with both internal teams and customers, • Experience working with online retailers, marketplaces or product listings would be beneficial but not essential, • Around 1–3 years’ experience in a commercial, sales support, merchandising or ecommerce role, • Someone keen to develop their career within a commercial team, • A proactive person who enjoys problem solving and getting things done Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career