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Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.
Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs suc...
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The Assistant Director of Environmental Services also acts as business lead for a range of directorate and corporate projects. Assistant Director, Environmental Services. We are looking for a new Assistant Director of Environmental Services. The Assistant Director of Environment will work closely...
Development / Fundraising Assistant Hours: Minimum 30 hours per week, with flexibility to increase to 37 hours per week. (Some evening and weekend work required in line with fundraising events
Personal Assistant * Salary: £28,000 - £34,000 per annum * Location: Headington * Job Type: Full-time, Fixed term * Work Model: Hybrid We are looking for a Personal Assistant to provide efficient ...
Private Healthcare * Company contributory pension scheme * Cycle to work scheme * Support with a professional memberships We have a fantastic opportunity for an experienced Assistant Quantity ...
As an SEN Teaching Assistant, you will play a crucial role in supporting our students' academic, social, and emotional development. Duties: 1:1 Support: Work closely with students who require ...
Trainee Teaching Assistant - Acting as a work-finding service, Engage Education has a diverse range of primary schools in and around Oxfordshire. We are looking for a trainee teaching assistant to ...
Finance Assistant * Great opportunity to work at a very successful SaaS software firm based in ... No1 Legal and Professional is an employment agency for permanent and temporary roles.
As a Conveyancing Admin Assistant, you will working closely and support the Team Leader with general administrative tasks, which will contribute to the successful work of the Conveyancing Team