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A great opportunity has arisen for a proactive and charismatic Retail Sales Assistant/Sales Consultant to join our Empresa team based in Covent Garden, London. Empresa is an Italian luxury brand born in 1999 from the original vision of four brothers, who in a few years brought the brand to obtain the esteem of the best national and international markets. The love for fabrics, the search for beauty, the desire to create art with the expert hand of Italian artisans, make Empresa today one of the best known and most recognizable brands in the world. Working within a friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Sales Assistant/Sales Consultant role. We are looking for a Retail Sales Assistant/Sales Consultant who will proactively approach every customer and deliver a true retail customer experience. As Sales Assistant/Sales Consultant and your main responsibilities will include: • Ensure that customer service is not an afterthought but an intrinsic part of the sales process, • Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks, • Drive and deliver personal sales and KPI targets by cultivating customer relationships, • Take responsibility for visual presentation and cleanliness of the store, • Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs In order to be considered for this exciting role, it is essential that you have the following: • Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry, • Genuine desire to deliver first-class customer service and have a passion for product, • A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures, • Ability to work well under pressure whilst prioritising workloads and meeting deadlines, • Self-motivated, shows initiative, confident and a strong team-player The position can earn between £21k and £30k on average per annum for full time position. We are looking for part time or full time, although requests for full-time are given greater consideration. An understanding of the Italian language is appreciated, although not necessary. If you want to be part of this exciting time within the company contact us.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability., • Hiring, training, and overseeing new staff., • Responding to customer complaints and concerns in a professional manner., • Developing and arranging promotional material and in-store displays., • Preparing detailed reports on buying trends, customer requirements, and profits., • Undertaking store administration duties such as managing store budgets and updating financial records., • Monitoring inventory levels and ordering new items., • Provide excellent customer service by answering questions and addressing concerns about menu items., • Checking that ingredients remain fresh and safe for consumption., • Stay up-to-date on industry trends and new grilling techniques to continuously improve performance., • Ensuring that your workstation remains clean and orderly at all times.
Duties: • Delivering excellent service to ensure high levels of customer satisfaction., • Motivating the sales team to meet sales objectives by training and mentoring staff., • Creating business strategies to attract new customers, expand store traffic, and enhance profitability., • Hiring, training, and overseeing new staff., • Responding to customer complaints and concerns in a professional manner., • Ensuring store compliance with health and safety regulations., • Developing and arranging promotional material and in-store displays., • Preparing detailed reports on buying trends, customer requirements, and profits.
Ø Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Ø Hiring, training, and overseeing new staff. Ø Responding to customer complaints and concerns in a professional manner. Ø Developing and arranging promotional material and in-store displays. Ø Preparing detailed reports on buying trends, customer requirements, and profits. Ø Monitoring inventory levels and ordering new items. Ø Checking that ingredients remain fresh and safe for consumption. Ø Stay up-to-date on industry trends and new grilling techniques. Ø Ensuring that your workstation remains clean and orderly at all times.