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Description of Position: The role of the IBA Accounts Technician will be to work alongside the current IBA Team to achieve the timely and accurate collection, processing and onward payment of settlements to all Trading Partners as well as support the Global Head of IBA and Global COO with any ad-hoc projects. Carry out day to day operations within your own area of responsibility as allocated by the Global Head of IBA; primarily responsible for collection allocation and monitoring of aged debt, funding, unallocated cash, however the role will be called upon to assist with project work as a member of a team. To provide accurate and timely management reports as requested to the Management Team on a regular and ad-hoc basis. Key Result Areas: • To ensure the preparation and reconciliation of IBA accounts is conducted on a timely and accurate basis as per the agreed Service Level Agreement “SLA“., • To work closely with the IBA Team to perform credit control procedures as per the agreed SLA., • To ensure all outstanding accounts are chased appropriately and timely according to agreed SLA., • To ensure receipt of funds are reconciled within agreed timeframes., • To ensure disbursements are reconciled within agreed timeframes., • To check and agree daily IBA reports generated from Open Twins to ensure that unmatched cash, funding and held funds are identified and worked on., • To work closely with the IBA Team in UK and North America and ensure good communication links., • To escalate issues to Global Head of IBA where necessary for resolution or direction in line with set policies and procedures., • To ensure operating to maximum efficiency and professionalism, to enable the best service to be provided to Trading Partners and the Company as required., • Be responsible for the collecting of premiums and claims to ensure that uncollected brokerage and or outstanding debt is in line with agreed company procedures, • Assist with the IBA Team to clear any unmatched cash as per agreed company procedures, • Prevent funding from occurring, but where inevitable, assist the IBA team to clear funded balances as per agreed company procedures, • Settle any balances due, as and when required, within settlement dates and within agreed SLA., • Render any required statements as agreed with Trading Partner on within agreed timeframe as per agreed company procedure, • To assist IBA Team and Account Handlers with outstanding finance queries., • To raise any queries with the relevant Account Handler in a timely manner., • To provide support to the IBA Team as and when required., • Perform a review of your IBA credit control accounts with the required Management Team on an agreed timely basis., • Strong communication, both written and verbal with close attention to detail., • Be able to demonstrate drive and self-motivation to achieve results with a general willingness to be flexible in work habits and assigned tasks., • Supports and encourages change and adapts positively to changing priorities and work demands., • Able to work under pressure during stressful conditions., • Ability to learn and share knowledge., • Ability to identify, recognize and escalate critical issues for resolution., • Excellent Computer Skills to include working knowledge of Microsoft Office (Word, Outlook, Excel), • Previous experience of using OpenTwins Broking Systems (preferable but not essential), • Global Head of IBA, • Global COO, • Regional COO, • Internal Operations, • Claims Team, • Account Handlers, • Finance, • Compliance

Job Description Crawford has the largest team of dedicated Liability adjusters in the UK, located at 12 self-contained offices, in most cases less than an hour from any loss. Through our innovative combination of desk adjusting, self-service technologies, on-demand field services and specialist services, Crawford can provide quality services with efficiency and scale that’s unmatched by anyone else. Responsibilities We’ll assign you with your own caseload of Liability claims, ranging from Employers Liability, Personal Liability through to Commercial based claims varying in value. You’ll also work in partnership with an assigned Liability Adjuster on more complex claims, managing client instructions as swiftly as possible through the process to ensure great client relationships built around trust, respect and speedy resolution. You’ll need to gather all relevant evidence and understand full details of policy cover, ensuing the customer is aware of liability with the ability to explain this in a non-technical and non bias approach. Negotiation of settlement and managing pushbacks to swift resolution will be key to your success, as will liaising with any third parties involved with the claim. This is a truly rewarding role with scope to develop into a field based Adjuster. With additional study support and career development opportunities available to you. Qualifications We’re on the search for Talent: Candidates within the claims arena that enjoy the satisfaction of helping customer and client in providing a first class claims service. You’ll ideally have some Liability claims exposure, however applications are very welcome from strong candidates with different claims backgrounds too. Additionally, We’d Like You To Have • An insurance qualification such as CII or equivalent, although study support is available, • Experience of end to end caseload management, • Be able to prioritise claims, acting upon instruction and SLA’s and be comfortable in a KPI target environment, • Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative., • Maintain awareness of Business Continuity programme and role within it., • Excellent customer service, organisational & communication skills.

🚨 SERIOUS INJURY FILE HANDLER – GRADE B 🚨 💷 £41,458 – £51,823 🏡 FULLY REMOTE – UK (Office attendance just 4 days per year) 📍 Wakefield (Quarterly visit only) 🕒 Full-time | Permanent Tired of being told a role is “remote” but still expected in the office every week? This one genuinely is. CRA Consulting is working with a nationally recognised Serious Injury practice that is expanding its Grade B fee-earning team — offering true remote working, with office attendance only once per quarter. 🔍 The Opportunity You’ll manage a portfolio of claimant Serious Injury claims, predominantly RTA-based, with values typically ranging from £50,000 to £150,000. Alongside your own caseload, you’ll play a key role in mentoring junior colleagues, supporting team performance, and contributing to the continued growth of a well-respected Serious Injury department. 💼 What you’ll be doing ✔ Managing Serious Injury claims (£50k–£150k) ✔ Delivering exceptional client care following life-changing injuries ✔ Supporting your Team Leader with KPIs, performance and motivation ✔ Conducting technical and case reviews ✔ Liaising with medical experts, case managers, care experts, counsel and specialists ✔ Analysing liability, causation and quantum ✔ Drafting statements, pleadings & schedules of loss ✔ Securing early interim payments and rehabilitation ✔ Driving cases to optimal settlement outcomes ✔ Working within a task-based case management system ✔ Supporting and developing junior team members 👤 What they’re looking for • Qualified Solicitor or Fellow of CILEX, or equivalent experience, • 4+ years’ PQE (or operating comfortably at Grade B level), • Proven experience handling Serious Injury / multi-track PI claims, • Strong technical knowledge of litigation procedures, • Confident communicator with good negotiation skills, • Organised, commercially aware and resilient ⭐ Why this role stands out • 💷 £41,458 – £51,823 basic salary, • 🏡 Fully remote role – office attendance only 4 days per year, • ⚖️ High-quality, technically complex Serious Injury caseload, • 📈 Clear progression into senior fee-earning or leadership roles, • 🤝 Supportive supervision and structured development, • 🔒 Long-term career stability within a specialist PI practice 📩 Interested? If you’re a Serious Injury File Handler or Grade B Fee Earner looking for true remote working, quality work and genuine progression, let’s talk. Rob Addy – CRA Consulting 📱 07378 123456 ✉️ #SeriousInjury #FileHandler #RemoteLegalJobs #HighValueClaims #PersonalInjuryCareers #WorkFromHome #CRALegal #CRAConsulting

Were hiring a Senior PI Claims Handler for a respected insurance business in Bolton. Senior Personal Injury Claims Handler.

The Job Role We are looking to recruit a trainee Claims Handler working as part of our head office Claims Team in Darwen, Lancashire. Shadowing experienced members of the Claims Team to learn the principles of insurance, claims handling, and our business operations. Operating a CRM system and ensuri

Commercial Insurance Claims Handler / Administrator Location: RugbySalary: Up to £35,000 DoEWe are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our clie

A well-regarded insurance firm in Bolton is seeking an experienced Senior Personal Injury Claims Handler. The ideal candidate has strong experience in personal injury claims and enjoys working in a collaborative environment.

As a Litigation Handler, you will be responsible for defending litigated motor claims from issue to trial. Delegate and supervise appropriate tasks to the Claims Administration Assistants. Experience in Defence claims handling within an insurer or TPA environment.

Senior Technical Claims Handler. MPJ Recruitment is delighted to be partnering with a leading and rapidly growing business to recruit an experienced Senior Technical Claims Handler. This is an excellent opportunity for a skilled claims professional to take ownership of a varied caseload of complex a

Motor Claims Handler - Third Party. If you've worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment. Managing Third Party Vehicle Damage and Property Damage claims.

A leading insurance firm in Sevenoaks is hiring a Recoveries Claims Handler to manage motor insurance claims efficiently. You will deliver customer-focused outcomes and handle negotiations for recovery claims while ensuring accuracy throughout the process.

This is an exceptional Marine Trades Claims Handler opportunity (Remote) to become a leading expert in a hugely interesting part of the market, handling claims for businesses who operate on or near water. As an integral part of the business, youll have the opportunity to lead the smooth running of

Reporting directly to the Claims Manager, you’ll assist with the day-to-day administration and processing of marine insurance claims. Assist in logging and tracking claims accurately in internal systems. Help compile reports and maintain claims files.

Senior Personal Injury Claims Handler. Were hiring a Senior PI Claims Handler for a respected insurance business in Bolton. Senior Personal Injury Claims Handler.

Previous experience in commercial property claims or claims handling would be good but not required as full training will be given. Are you looking for a new challenge, or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our ex

Handle and assess claims in line with the Arch claims philosophy. Report to Underwriters on claims trends/significant claims as required. Sign in to set job alerts for “Claims Handler” roles.

Claims Handler / Senior Claims Handler - Property Claims - Key requirements. Claims Handler / Senior Claims Handler - Property Claims. Claims Handler / Senior Claims Handler - Property Claims About the role.

Report to Underwriters on claims trends / significant claims as required. Handle and assess claims in line with the Arch claims philosophy. Adjust, assess and manage claims within own defined authority.

Commercial Insurance Claims Handler / Administrator. We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client's team in Lutterworth. Provide clear updates and guidance to clients throughout the claims process.

Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered. You'll ta

Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered. You'll ta

As a Senior Personal Injury Claims Handler, you will take ownership of a diverse caseload of pre-litigated large loss and complex claims, including personal injury, credit hire, property, Employer Liability (EL), Public Liability (PL), and other third-party losses. MPJ Recruitment are proud to be wo

Handle and assess claims in line with the Arch claims philosophy. Report to Underwriters on claims trends/significant claims as required. Attend market claims meetings as required.

Claims Handler — Folkestone — £30,000-35,000pa — Monday to Friday 9am-5pm (35hrs/wk). KHR is working with an established insurance company based in Folkestone who are currently recruiting for an experienced Claims Handler. Manage and process claims up to a delegated authority of £100,000.

Senior Third Party Claims Handler. Managing a caseload of complex Third Party Vehicle Damage and Property Damage claims. Minimum 2 years motor claims experience (Third Party or Credit Hire essential).

An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims H

A recruitment agency in the United Kingdom is seeking a Motor Claims Handler to manage Third Party claims. The ideal candidate will have experience in motor claims and strong customer service skills.

As a Senior Personal Injury Claims Handler, you will take ownership of a diverse caseload of pre-litigated large loss and complex claims, including personal injury, credit hire, property, Employer Liability (EL), Public Liability (PL), and other third-party losses. Confirmed experience in third-part

Claims Handler - Personal Injury. We're recruiting for an insurance business in Bolton looking for an entry / mid level PI Claims Handler. If you've dealt with motor claims and want to step up into PI, develop your technical skills, and progress your qualifications this is a great opportunity.