2nd Line Field Engineer
hace 3 días
Bromsgrove
Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities • Provide on-site and remote IT support (2nd line) for a wide range of clients, • Diagnose, troubleshoot, and resolve hardware, software, and network issues, • Install, configure, and support desktops, laptops, printers, and peripherals, • Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi), • Experience in an...