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An exciting opportunity has arisen for a client-facing Senior Mixed-Methods Research Executive to join our fast-growing and award-winning agency. This is a unique opportunity for a fully rounded mixed-method research to work on a variety of projects that draw on both quantitative and qualitative methods, helping some of the biggest global brands harness the power of insight to make strategic business decisions. About Opinium: • MRS Agency of the Year (2021 & 2024), • Winner of the MRS Best Place to Work award three times, • Drum Best Place to Work 2018 & 2019, • Women in Research Global Best Agency to Work (2019) Across our offices in London, New York, Amsterdam and Cape Town, we deliver strategic insights on a global scale. We’re also committed to using Opinium for good, supporting charities and volunteering initiatives. Our culture: We really believe we have a unique culture which provides a stimulating, challenging and rewarding workplace whilst providing a supportive environment and focus on the wellbeing of our people. “When measuring success, revenue growth and employee wellbeing should go hand-in-hand. It’s the only way to build an insight agency that clients want to work with. We’ve placed our people where they rightfully belong: at the heart of our business.” James Endersby, Opinium CEO, Chair designate of the Market Research Society (MRS) Your opportunity: You will play a pivotal role in designing, managing, and delivering end-to-end mixed-method research projects across within our Brand, Communications and Product team. As part of our collaborative consulting teams, you will: • Combine quantitative rigour with qualitative depth to provide actionable insights., • Liaise directly with clients, helping them shape strategy with compelling stories and recommendations., • Develop your expertise in both qual and quant, gaining increasing responsibility for project and account management, as well as business development. Person specification: We are looking for someone who is curious, resilient, creative and authentic, with a genuine passion for understanding human behaviour through both numbers and narratives. Key qualities: • Enthusiastic, with a flexible, can-do attitude, • A strong team player who thrives in a fast-paced environment, • Entrepreneurial mindset, motivated to grow accounts and the agency, • Strong relationship builder with excellent client-facing manner, • Highly developed organisational and time-management skills, • Excellent attention to detail and problem-solving mentality Skills & Experience • Mixed-methods experience: at least 2+ years in an insight agency working across both qualitative and quantitative research as an ideal. Those with specific quant or qual only experience will be considered too., • Quantitative skills:, • Questionnaire design, scripting, and checking survey links, • Developing tab specs, cleaning datasets, running tables, • Strong numeracy skills, able to interpret data and turn data into clear stories, • Qualitative skills:, • Designing discussion guides and recruitment screeners, • Moderating focus groups and interviews (online & face-to-face), • Using qual platforms (e.g. Miro, Recollective, CoLoop), • Turning findings into actionable insights and narratives, • Client & project management:, • Managing supplier relationships, timelines, and budgets, • Leading communication with clients and suppliers, • Presenting findings with confidence and clarity, • Technical skills: Proficiency in Word, Excel, PowerPoint (Google Slides a bonus) Responsibilities: Depending on the project, you might be: • Designing sample frames and managing recruitment for qual projects, • Reviewing and scripting quant questionnaires, monitoring quotas and fieldwork, • Checking and cleaning data, running tables, and analysing results, • Moderating groups or interviews to unearth deeper insights, • Contributing to creating engaging PowerPoint reports with clear visuals, headlines and recommendations, • Contributing to proposals and costings for new projects, • Mentoring junior team members What we offer you: £32,000-£39,000 DOE We have a wide range of wellbeing tools and initiatives so that you can be your best inside and outside of work. • A thorough onboarding and training programme and the tools, resources and support you need to succeed and grow, • A career manager (who invests in and looks after your career), • A truly flexible work environment, hybrid working with a focus on prioritising work-life balance (Monday and Wednesdays office-based as a minimum), • A fun, inclusive and thoughtful company culture with a vibrant social calendar including regular agency drinks, our monthly lunch, social events and parties, • Competitive salary, annual leave, and an excellent pension scheme, • Benefits including life insurance, critical illness insurance, dental insurance, Bike to Work scheme, Season Ticket Loan, generous savings plans and a monthly wellbeing allowance (£60 per month e.g. gym, sports club, language classes), volunteering days, pre-paid vouchers for annual flu jab/eye test, annual health assessments, flexi start/leave, birthday come-in-lates or leave-earlies, WFH equipment allowance. Unfortunately, we are unable to sponsor VISAs so candidates must have the permanent right to work in the United Kingdom. Equal opportunity employer: Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition. And finally, don’t just take our word for it: "Opinium doesn't just talk about development – they actually do it. You're encouraged to take on new challenges and your contributions genuinely matter" Rania Benameur, Research Executive, MRS Representation in Research Steering Group Member and Significant Insights Global 30 under 30 honouree. If you think this role is for you, send your CV and cover letter to Thanks! Our Recruitment Candidate Privacy Notice can be found ___.

Job Title: Senior Pharmacoepidemiologist – RWE & Data Science Location: London (Hybrid) Salary: £60,000 – £90,000 DOE About the Role A venture-backed TechBio company in London is hiring a senior-level epidemiologist or RWE programmer to help build the future of data-driven drug development. You’ll join a team that’s rethinking the traditional model - developing internal tools, working directly with biopharma partners, and applying real-world evidence to accelerate drug development. This role combines scientific depth with software fluency. It’s ideal for someone who thrives at the intersection of health data, analytics, and product-led strategy. Key Responsibilities • Design and analyse non-interventional studies, including regulatory-grade and exploratory projects, • Collaborate with engineering to build internal tools that support and scale RWE applications, • Engage with external partners to guide RWE strategy and deliver high-quality outputs, • Translate complex data into actionable insights for internal stakeholders and regulators, • Lead protocol and SAP development, contribute to CSRs and publication strategy, • Apply modern causal inference techniques to support study validity and robustness Ideal Candidate • MSc/PhD in Epidemiology, Pharmacoepidemiology or a science-based subject (biochemistry etc), • Strong coding skills in SQL plus R or Python (this is non-negotiable), • Experience delivering end-to-end observational studies using real-world datasets, • Proficient in study design, regulatory writing (protocols, SAPs, TFLs, CSRs), • Knowledge of coding systems (ICD, SNOMED, GPI, HCPCS) and RWD sources (claims, EHR, registries), • Familiar with regulatory trends around pragmatic trials, external control arms, and synthetic cohorts, • Skilled in handling and cleaning messy, multimodal data, • Confident using methods such as propensity score matching, IP weighting, and IV analysis, • Excellent communication skills with the ability to distil complex findings for different audiences Bonus Experience • Prior work in a startup, biotech or agile CRO, • Hands-on work with MarketScan, Flatiron Health, or Premier datasets, • Understanding of product development processes in tech-enabled life sciences companies This is an opportunity to join a company that’s not just running studies, but building the future of drug development infrastructure. If you’ve got the technical depth, strategic mindset and coding fluency to back it up - get in touch. Apply with a copy of your CV to:

Title: Healthcare Assistant Location: London Hours: 40 hours per week Salary: £27,000 per annum *Please note this role will require you to travel to our different clinics throughout the UK Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our London Clinics. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company) Key Responsibilities and Accountabilities: Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion, • Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express) What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days’ annual leave per annum, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6-weeks' rota This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Central Production Unit Manager to manage our CPU in Bermondsey. Job Title: Central Production Unit (CPU) Manager Location: London Region, SE16 3DH Salary: £50,000 per annum Reports to: Operations Director Role Purpose The CPU Manager will take full responsibility for the day-to-day running of the Central Production Unit (CPU). This role is pivotal in ensuring the safe, efficient, and consistent production of food, while maintaining the highest standards of health, safety, and quality. The CPU Manager will be accountable for operational delivery, compliance, stock management, and leading the CPU team. Key Responsibilities Operational Leadership • Lead and manage all aspects of the CPU as a standalone location., • Ensure all production meets agreed specifications, quality standards, and deadlines., • Oversee daily operations including ordering, purchasing, invoicing, and stock management., • Recruit, train, and develop a skilled CPU team, including chefs and support staff., • Implement shift patterns, including night shifts, to optimise output and kitchen efficiency., • Drive a culture of accountability, wellbeing, and high performance among all team members., • Work closely with the Culinary Lead (Ben) on menu rotation, food innovation, hospitality, and chef wellbeing., • Partner with Operations on health & safety audits, purchasing processes, and compliance checks., • Take responsibility for the upkeep and functionality of all CPU equipment., • Ensure repairs, servicing, and maintenance schedules are adhered to., • Report regularly on production output, stock levels, costs, and labour usage., • Monitor and control budgets, ensuring cost efficiency without compromising quality., • Escalate risks, issues, or opportunities to the Operations Director. Key Skills & Experience • Strong leadership experience in a large-scale kitchen, CPU, or food production environment., • Excellent knowledge of food safety, HACCP, and health & safety standards., • Proven ability to manage budgets, purchasing, and stock control., • Experience in staff management, training, and team development., • Organised, process-driven, with a focus on continuous improvement., • Ability to work under pressure while maintaining high standards. What We Offer • £50,000 annual salary, • Opportunity to lead a flagship CPU operation within the London region, • Career development opportunities within a growing organisation, • A collaborative culture, working alongside culinary and operational leaders This is a hands-on leadership role for someone who thrives on operational excellence, takes pride in food quality, and can inspire a team to deliver consistently at scale. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Job Title: Marketing Data Analyst Location: London (Hybrid - 2-3 days/week in office) Salary: £35,000 A well-established professional services firm is seeking a Marketing Data Analyst to support its growing analytics and insights team. This is an ideal role for someone with a keen eye for data, looking to build a strong foundation in analytics within a collaborative, commercially focused environment. The Role: You'll work alongside experienced analysts and business stakeholders, helping to transform raw data into clear, actionable insights. From data preparation and cleaning to supporting dashboards and regular reporting, you'll play a key part in driving smarter decision-making across the business. What You'll Be Doing: * Preparing, validating and analysing data from multiple internal systems * Assisting with the creation and maintenance of dashboards and regular reports * Supporting ad-hoc analysis and insight requests from across the business * Working closely with the senior analytics team to continuously improve data processes What We're Looking For: * Strong Excel and data handling skills (SQL knowledge a plus) * A methodical, detail-oriented approach to working with large datasets * Some familiarity with data visualisation tools (e.g., Power BI or Tableau) is desirable * Eager to learn, with a genuine interest in using data to solve business problems

Night Shift & PM Shift Roles Available A leading retail destination in Central London is seeking experienced Cleaning Managers to oversee large teams and maintain exceptional hygiene standards across its high-footfall retail and hospitality spaces. About the Role Management of a team of up to 50 staff, including Supervisors and Team Leaders, driving high performance, safety, and cleanliness standards. This is a hands-on leadership role suited to someone proactive, organised, and confident managing in a fast-paced environment. Key responsibilities: • Oversee day-to-day cleaning operations, • Lead and motivate large teams, • Ensure hygiene and safety compliance, • Identify and implement operational improvements, • Collaborate with stakeholders across the business Shift Options & Package Night Shift (12-Month Fixed-Term Contract) • Hours: 8:00 PM – 5:00 AM | 5 days over 7, • Salary: £43,000 PM Shift (12-Month Fixed-Term Contract) • Hours: 1:00 PM – 9:30 PM | Monday–Friday, • Salary: £49,000 Candidate specification • Strong people management experience (cleaning, facilities, or similar), • Hands-on, proactive leadership style, • Great communication and organisation skills

We have been engaged to appoint an Operations Director for a leading cleaning & soft services business. Based out of London with a national reach they deliver cleaning and soft facilities services to a broad range of customers. As part of a major investment into the business they are looking to significantly scale over the next 5 years. We are looking for an Operations Director to lead and manage the business whilst driving growth strategies with the SLT. You will be responsible for a number of key areas. • Ownership and management of a large scale P&L (£20mil+), • Monthly financial reporting to the board, • Developing long term sustainable customer relationships, • Fostering a best in class service delivery and driving continuous improvement initiatives, • Development of the leadership team, • Identifying strategic opportunities for new and existing business, • Ensuring all compliance, risk and QHSE protocols are adhered to across the business This is a fantastic opportunity to join a fast paced, modern and growth focussed business, we are looking for a collaborative, visible and people focussed leader. Exposure at board level and experience of the cleaning sector are vital elements to the role.

We are delighted to be representing a thriving and innovative fashion business based in London. They are seeking a talented and enthusiastic CRM Analyst to join their growing team. This is an exciting opportunity to play a key role in driving business decisions through insightful data analysis within a dynamic and fast-paced environment. Our client is a successful retailer with ambitious growth plans. They pride themselves on their customer-centric approach and are looking for a data-driven individual to help them better understand their customers, optimise their online presence, and improve overall business performance. The successful candidate will be responsible for collecting, cleaning, analysing, and interpreting large datasets to provide actionable insights to various departments across the business, including marketing, sales, and operations. They will work closely with stakeholders to understand their needs and translate them into data-driven solutions. What you'll be doing... • Gathering and cleaning data from various sources, ensuring data integrity and accuracy., • Performing exploratory data analysis to identify trends, patterns, and anomalies., • Developing and maintaining regular and ad-hoc reports and dashboards using data visualisation tools (e.g., Tableau, Power BI)., • Conducting in-depth analysis on customer behaviour, website performance, marketing campaigns, and sales data., • Providing actionable insights and recommendations to stakeholders to improve business outcomes., • Collaborating with different teams to understand their data requirements and provide relevant analysis., • Contributing to the development and improvement of data collection and analysis processes., • Staying up-to-date with the latest data analysis techniques and tools. What we're looking for... • Proven experience (typically 2+ years) working as an Analyst, ideally within an e-commerce environment., • Strong proficiency in SQL and experience working with relational databases., • Experience with data visualisation tools such as Tableau, Power BI, or similar., • Excellent analytical and problem-solving skills with the ability to interpret complex data and translate it into clear and concise insights., • Strong communication and presentation skills, with the ability to effectively communicate findings to both technical and non-technical audiences., • Experience with statistical analysis and data modelling techniques., • Familiarity with web analytics tools (e.g., Google Analytics)., • A proactive and self-motivated approach with a strong attention to detail., • The ability to work effectively both independently and as part of a team. Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search. Take a look at all of our ___! Check out our latest opportunities in: You can also read our ___ on industry news and advice!

Job Title: HR & Office Administrator Location: Mayfair, London Reports To: Office Manager Role Overview: We are seeking an enthusiastic HR & Office Administrator to support the delivery of efficient HR services and smooth office operations across our organisation. This role is ideal for graduates or early-career professionals looking to build corporate experience, gain broad exposure to business operations, and work closely with senior executives in a dynamic, international environment. The postholder will support the full employee lifecycle while assisting with wider office functions, requiring resilience, initiative, and strong communication skills in complex and multicultural settings. What We Offer: • Unmatched career development opportunities through exposure to HR and office operations., • Hands-on involvement in cross-functional tasks and diverse business areas., • Opportunity to work closely with senior executives and occasionally Civic leaders., • Competitive salary, company pension, private medical insurance, 33 days annual leave (including bank holidays), and one “Flex Day” per month., • Training and support to develop into a confident HR professional. Key Responsibilities: HR Support • Assist with end-to-end HR administrative tasks, including recruitment coordination, onboarding, and induction processes., • Prepare and issue HR documentation, contracts, and reports., • Maintain accurate HR records and personnel files, ensuring compliance with company policies and UK employment law., • Support training coordination, booking sessions, and tracking attendance., • Assist with leave management and updating attendance records., • Schedule and coordinate meetings, set up meeting rooms, and manage office calendars., • Greet visitors and manage office hospitality., • Coordinate IT/equipment needs for new and existing staff., • Manage office supplies, vendors, and service providers (stationery, couriers, cleaning, catering)., • Assist with organizing internal events, team socials, and staff celebrations., • Process expenses and invoices for office-related purchases and travel., • Resilient and solution-focused under pressure., • Proactive, takes initiative, and willing to support colleagues beyond core HR tasks., • Clear, professional, and confident communication across all levels and cultures., • Highly organised, with strong attention to detail and ability to manage multiple priorities., • Culturally sensitive and adaptable in diverse working environments., • Degree-level education or equivalent experience., • Strong administrative and organisational skills., • Proficient in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)., • Awareness of UK employment law principles (desirable; training will be provided)., • Previous HR or office administration experience (desirable but not essential)., • Experience supporting senior management or working in multicultural teams is advantageous. Note: This is not an exhaustive list of duties; the postholder will be expected to support the team in delivering objectives as required. No Agencies.

Job Title: Soft Services Director Location: London Salary: £90,000 - £120,000 + Great Package and Opportunities! An established and forward-thinking facilities management group is seeking an exceptional Soft Services Director to lead its nationwide soft services division. This is a unique opportunity for an inspiring leader to take full ownership of a multi-site operation spanning cleaning, security, and specialist support services. The successful candidate will join the senior leadership team, reporting directly to the CEO, and will play a pivotal role in shaping the division’s future. With full P&L accountability, they will be responsible for driving performance, operational excellence, and profitability while ensuring the highest levels of service delivery and client satisfaction. This is more than just a leadership role — it’s an opportunity to make a measurable impact, developing teams, building strong client relationships, and ensuring the division consistently sets the benchmark for quality and compliance. Key Responsibilities • Lead and inspire teams across multiple sites, creating a culture of accountability, motivation, and high performance., • Oversee the delivery of services, ensuring SLAs and KPIs are met and exceeded., • Take full responsibility for the division’s financial performance, from revenue growth to margin control., • Champion a strong health, safety, and compliance culture, ensuring safe and professional operations at every level., • Develop and maintain strong relationships with clients, acting as a trusted senior point of contact., • Work closely with other divisions to ensure a seamless, integrated approach to service delivery. The Ideal Candidate • Proven track record of leadership within front-line services across multiple sites., • Strong commercial acumen, with full P&L and budgetary responsibility., • Exceptional communication and relationship management skills, with the ability to engage confidently at board and client level., • A natural leader, capable of motivating and developing teams in a fast-paced, multi-site environment., • Fully committed to health, safety, and compliance best practices. Why Join? This role offers the scope to make a significant impact within a dynamic and growing organisation. The successful candidate will have the autonomy to shape operations, drive financial success, and elevate service delivery to new heights. It’s an exciting challenge for a resilient and commercially minded leader who thrives on responsibility and wants to make their mark at director level. Apply Now If you’re ready to step into a senior leadership role where your operational expertise, commercial insight, and ability to inspire teams will be truly valued, we’d love to hear from you. To apply, please contact the Maxwell Stephens team on 0207 118 4848, or send your CV to .

About Us Drop-in is a first of its kind - a local work club and coffee house. Our clubs are spaces for modern workers to escape the rabbit hole of distractions and get their head down. Always productive. Always local. Always in real life. It all started in Hackney and we are fast creating a new category of work. A true consumer offering. We are building a network of clubs. And are set to open several more clubs in the coming year as we entering the exciting next chapter in our journey. We are on the hunt for a General Manager to lead one of our new clubs. Your Opportunity We are looking for a fun, outgoing and high energy team person to lead our new Greenwich Club. We are looking for a proven people-first leader, who is operationally savvy and ready to take full ownership of a space. You will run everything from sales to operations, member experience through to team management. Your primary objective is to drive both unit revenue and sales performance, supporting the club’s positive net member movement requirement. We will teach you a lot and there is huge room to grow. This is an opportunity for someone who wants to embark on an exciting journey with a startup that has big visions. You will be instrumental in shaping the direction that the company goes. This role reports directly into the Operations Manager. Key Responsibilities Member Experience & Community Building • Deliver a consistent 5-star hospitality experience., • Become the face of Drop-in both with members and the local community away from the club, • Host engaging community events and foster daily interactions., • Creating effective marketing activities e.g. promotions, social content and local activities, • Act on member feedback and encourage a sense of belonging. Sales & Membership Growth • Drive new memberships through tours, outreach, and local engagement., • Manage and convert leads using CRM tools (e.g., Hubspot). Operations • Manage operational requirements such as maintenance and cleaning, and ensuring the physical infrastructure is on point every day, • Handle daily walkthroughs and general upkeep or our standards in club, • You’ll oversee health and safety and compliance, ensuring all is in order, • Responsible for safety, standards and service throughout the club Team Leadership • Recruit, onboard, and develop a high-performing team., • Lead the Club team to ensure they are well trained, confident and engaged, • Promote team wellbeing, lead 1:1s, and manage performance via BrightHR., • Foster a fun, joyful, inclusive culture aligned with Drop-in values., • Succession plan effectively and manage labour planning. Café Oversight • Ensure stock, coffee quality, and café equipment are maintained., • Support the barista team in delivering expertly crafted drinks and service, • Monitor Square POS transactions and ensure daily café efficiency. Who You Are • Preferred (but not essential) 2-5+ years in hospitality, cafe or retail operations. Experience in management in these industries is a bonus., • Proven experience managing a team., • Confident with sales and CRM tools; thrives in a performance-focused role., • Exceptionally organised and able to balance operations and people priorities., • Like challenges, and embraces change in a fast-paced environment., • A community builder who lights up the room and leads by example., • Flexible, proactive, and deeply committed to member and team satisfaction. Perks and Benefits • Competitive salary of £30k-£34k, plus bonus (depending on experience), • Full access to all our clubs, • Growth opportunities across a rapidly expanding company., • An inspiring and inclusive workplace culture., • The freedom to shape your Club’s experience and community., • Unlimited coffee at work (of course), • Laptop DROP-IN is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.

Role: Regional Director Salary: £60k plus benefits Job Status: Full Time/ Permanent Location: London Vacancy Reference: VR/05325 Role Description: Bridge Recruitment is proud to partner with a well-established and forward-thinking service provider in the search for a highly capable Regional Director. This is a strategic leadership opportunity for a dynamic, people-focused professional ready to shape operations, build client relationships, and drive growth across a diverse portfolio. About the Role: As Regional Director, you will play a critical role in leading and inspiring a team of Senior Operations Managers, Operations Managers, and Site/Contract Managers, ensuring consistent delivery of high-quality, client-focused services across multiple sites. This role is highly client-facing and commercially driven, requiring a strong leader with the ability to manage budgets, maintain compliance, and build lasting client relationships - while identifying and developing business opportunities. You’ll be part of the Senior Management Team, contributing to wider company goals including growth, innovation, and continuous improvement. Key Responsibilities: • Lead, motivate, and manage a multi-level operational team to achieve service excellence., • Oversee a portfolio of contracts to ensure delivery meets agreed KPIs, SLAs, budgets, and client expectations., • Foster strong, strategic relationships with clients through regular site visits, performance reviews, and service development., • Monitor financial performance including P&L, costs, and margins - taking action to improve profitability., • Ensure strict compliance with company policies and legal requirements around H&S, training, time and attendance, and operational reporting., • Collaborate with other departments including Finance, HR, Compliance, and Sales to ensure seamless operations, • Support the business development strategy by identifying growth opportunities within the existing client base., • Drive a culture of accountability, innovation, and continuous improvement across the region. What They’re Looking For: • Proven experience in a Regional Director or Senior Operational Leadership role, ideally within facilities management, cleaning, or similar contract-based services., • Strong commercial acumen with a solid grasp of operational finance and contract management., • Excellent leadership and people management skills - with the ability to inspire, coach, and develop others., • Confident communicator and relationship builder at all levels - internal and external., • Highly organised, results-driven, and proactive in problem-solving., • Fully conversant with modern operational tools, including reporting software and audit systems (e.g., iAuditor)., • A passion for quality, compliance, and customer service excellence. What They Offer: • Competitive basic salary, • Company car or car allowance, • Annual performance bonus, • 25 days holiday + bank holidays, • Pension scheme, • Opportunity to be part of a collaborative and growing business with clear career development paths.

Community Lead Permanent | Salary: £34,500 Purpose of the Role As a Community Lead, you will oversee the day-to-day running of your building, ensuring a seamless, five-star experience for all members. You’ll take ownership of operations, vendor management, and member experience, while supporting growth and fostering community connections. With a proactive and solutions-focused mindset, you’ll help continually improve service delivery and create an environment where members can thrive. Key Responsibilities Service & Operations • Deliver Outstanding Service: Take ownership of daily building operations, ensuring consistency and excellence in member experience., • Vendor Partnerships: Build and manage strong relationships with external cleaning, facilities, and security providers., • Knowledgeable Point of Contact: Act as a reliable resource for members, providing accurate information and handling queries with good judgement., • Auditing & Standards: Carry out daily building checks to maintain a five-star standard. Resolve recurring issues proactively, maintain storage areas, and track stock accurately., • Service Recovery: Personally follow up with members who’ve had a negative experience to ensure satisfaction and confidence are restored., • Safety & Security: Understand and implement Emergency Action Plans, responding calmly to incidents (fire, medical, or security)., • Event Support: Assist with delivering diverse and engaging community events, gather attendee feedback, and share insights for improvement., • Community Builder: Actively create meaningful connections between members, encouraging collaboration and growth., • Account Development: Hold monthly check-ins with key decision-makers to help them maximise the value of their membership. Anticipate future needs, gather feedback, and minimise churn., • Sales Collaboration: Keep the Sales team informed of member updates such as renewals, extensions, or move-outs., • Commercial Mindset: Adopt a business-owner approach by identifying ways to increase revenue, up sell or cross-sell products, and support building tours to improve conversion., • Move-ins & Move-outs: Deliver a smooth on-boarding and off-boarding experience, ensuring each is tailored and professional., • Billing Awareness: Maintain an overview of billing cycles, payments, and invoices, and communicate effectively with members regarding account matters. Skills & Experience • Experience in operations, hospitality, facilities, or community management., • Strong relationship-building skills with members, vendors, and teams., • Excellent organisation and attention to detail, with the ability to juggle priorities., • Problem-solving skills and a proactive approach., • Confident communicator with excellent interpersonal skills., • Commercial awareness, with experience contributing to revenue growth., • Understanding of health, safety, and security procedures. Personal Attributes • A natural community builder who enjoys connecting people., • Calm, adaptable, and resilient under pressure., • Service-driven and committed to delivering excellence., • Collaborative, but confident in taking ownership and making decisions., • Positive, energetic, and passionate about supporting member growth. If this sounds like you please upload your CV

£28,000 - £32,000 Role A key member of the facilities team, this role will provide hands on support to the care, maintenance and improvement of the Northrop Grumman Burlington House facility at New Malden. The role will liaise across the NGUKL support functions of health, safety, environment and security to ensure the working environment is optimised to enable the on- site delivery teams to execute their critical missions. Key Responsibilities • Support the Assistant Facilities Manager in maintaining and improving the working environment at Burlington House., • Carry out general maintenance and repair tasks including basic plumbing, carpentry, and painting and decorating., • Conduct routine and reactive inspections of building systems, equipment, and facilities to identify and address faults or safety concerns., • Respond to reactive maintenance issues such as lighting failures, leaks, and minor urgent repairs., • Escort and supervise contractors and suppliers on-site to ensure compliance with health, safety, and security protocols., • Move, assemble, and install office furniture and equipment to support site operations and office layout changes., • Assist with access arrangements, including unlocking/locking areas and supporting contractor or suppliers checking in., • Manage and maintain cleaning tools, materials, and supplies, ensuring proper storage and availability., • Deputising for the Deputy Facilities Manager as directed, • Adhere to company safety policies and procedures to maintain a safe working environment for all staff and visitors. General Operational Duties • Supervise the work of the contracted cleaning team and ensure quality standards are met., • Carry out gardening, basic landscaping, and litter clearance to maintain external areas., • Monitor and report on inventory levels of cleaning materials, tools, consumables, and furniture, and assist with reordering as required., • Support waste management across the site, including recycling and safe disposal of general and special waste., • Assist with weather-related duties such as gritting during icy conditions and clearing leaves or debris from walkways., • Attend regular facilities team meetings and contribute to ongoing site improvements., • Support office moves and space refits, including furniture relocation and ensuring power access as needed., • Ensure all activities are carried out in line with NGUKL policies, procedures and UK Health & Safety legislation., • Provide support to other NGUKL locations as required and directed by facilities team leadership. Person Specification Essential qualifications / experience • Must have the ability to acquire and maintain UK SC clearance, • Must have demonstrable previous experience in a similar role Preferred qualifications / experience • City and Guilds Handyman course, Level 3 Certificate in building installation and property maintenance skills or NVQ level 2 Diploma in Building maintenance multi trade repair and refurbishment operations., • SC Clearance, • First Aid at work Competency/Skill requirements • Adept at problem-solving, able to develop solutions to a variety of problems, • Good attention to detail, • Organised, adept at workload management and prioritising appropriately to meet deadlines, • Flexible and responsive to changing priorities, • Proactive team worker, equally self-motivated and able to work autonomously, • Good interpersonal skills, able to engage effectively with all audiences/stakeholders, • Fluent in written and spoken English, • Strong customer focus, • Engaging ‘can do’ attitude Other requirements • Travel requirements: Occasional UK travel may be required to support other NGUK sites, • Clearance requirements: Post-holder must hold and maintain UK Government clearance Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.

Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

About Us: What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events. Whatever the medium, our ultimate purpose is to make the world a more interesting, fun and positive place. Job Summary: The General Manager (GM) will lead the strategic and operational activities of Guinness World Records London, ensuring excellence in all aspects of the visitor experience at the venue. This new venture is part FEC, part competitive socialising, and we are looking for someone who can lead the operational opening of this new concept with our world-famous brand and potentially grow into a role overseeing the opening of new venues across the world. The right person will first and foremost be a great manager of people with strong health & safety standards, sales performance record and an advocate for product consistency. Roles and Responsibilities: Leadership & Operations • Oversee all aspects of day-to-day operations including venue management, sales & marketing, GWR stage productions, guest services, financial performance and health & safety., • Lead all staff and mentor cross-functional teams including operations, technical, sales & marketing, front-of-house, and F&B team., • Ensure constant and consistent communication with central GWR office and disciplines (Entertainment, Marketing, Finance, Legal, Records & Operations)., • Ensure seamless coordination of event activities with high standards of execution and visitor satisfaction. Strategic Planning & Financial Oversight • Prepare, manage, and monitor budgets, forecasts, and cost-control to ensure profitability and sustainability. Business Development & Stakeholder Management • Serve as a key liaison with stakeholders both internal and external, • Maintain compliance with regulatory requirements and company policies. Visitor Experience & Quality Assurance • Drive operational innovation and service excellence., • Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction., • Monitor and respond to visitor feedback to continuously improve the visitor experience. KPI’s Customer Review sites & internal surveys Staff satisfaction and retention Health & Safety Record Sales revenue & Cost Management Qualifications & Experience: Minimum 7 years of management experience in attractions, live entertainment, sports, or hospitality. Other Knowledge, Skills and Abilities: · Strategic Thinking – Ability to set long-term goals and align daily operations with the venue’s vision. · Leadership – Lead, motivate, and manage a diverse team · Decision-Making – Make informed decisions quickly, especially during high-pressure situations · Budget Management – Create and manage budgets and control costs · Revenue Optimization – Implement strategies to increase ticket sales, retail, food and beverage, events, and other revenue streams. · Scheduling & Staffing – Oversee workforce planning. · Vendor & Contract Management – Handle external relationships (cleaning, security, food suppliers, etc.)

Data Scientist Salary: £55-70k plus attractive bonus on top Location: London or Leeds (hybrid working, if preferred) About us We have an exciting opportunity for a Data Scientist to join our rapidly growing Sports Forecasting & Analytics company. Purpose of the role As a Data Scientist within the Modelling & Data Engineering department, you will play a key role in the design, development, and implementation of predictive models that power our sports forecasting products. You will work collaboratively within a sport-specific team to develop robust, scalable models, contribute to the research and development of new modelling methodologies, and ensure our forecasts remain accurate, low-latency, and aligned with client demands. You will be expected to use your programming, analytical, and mathematical skills to extract insights from data, build high-performance modelling pipelines, and help improve modelling practices across the business. This role is ideal for someone with a strong foundation in data science who is looking to make a meaningful impact in a high-performance, fast-paced environment. Key responsibilities • Design, build, and maintain statistical or machine learning models to support sports forecasting and pricing across various markets., • Extract actionable insights from large-scale sports datasets using sound mathematical and statistical principles., • Translate modelling requirements and business objectives into effective data science solutions, working closely with the Delivery Manager and Engineering teammates (Software and Data Engineers) within your modelling team., • Perform data cleaning, exploratory data analysis (EDA), feature engineering, and model evaluation to support continuous model improvement., • Write clean, efficient, well-documented code aligned with team standards for structure, reproducibility, and version control., • Work collaboratively with other Data Scientists to propose ideas, troubleshoot modelling challenges, and refine methodologies., • Contribute to the delivery of accurate, reliable forecasts with low latency under evolving client or market demands., • Participate in code reviews and collaborative design sessions to uphold technical quality across the team., • Provide mentorship and support to Junior Data Scientists working on the same or related projects. Experience and knowledge 2+ years’ experience solving analytics and modelling problems, ideally in sport, gaming, or similar domains with forecasting needs. Skills and competencies Essential: • Experience working with Python or R in a production or research setting., • Strong experience using data wrangling tools (e.g. Pandas, NumPy, dplyr)., • Solid grasp of statistical modelling and machine learning, with hands-on use of libraries such as scikit-learn, xgboost, PyMC3, TensorFlow., • Experience working with SQL and relational databases., • Ability to explain model behaviour through visualisations and reports., • Familiarity with Git and collaborative development workflows., • Good written and verbal communication; able to contribute to cross-functional discussions., • Proven problem-solving and time management skills. Desirable: • Familiarity with cloud services (e.g. AWS S3, Athena, Lambda)., • Basic understanding of data engineering or ML pipelines., • Knowledge of distributed systems (e.g. Kafka)., • Interest in American sports or the betting industry., • Some exposure to .NET-based systems or application integration. Follow our company page, OTA Recruitment Limited, on LinkedIn to stay updated on current and upcoming job vacancies

As our Account Director - MICE, you’ll be at the forefront of driving strategic growth across our Meetings, Incentives, Conferences, and Events (MICE) business. You’ll lead key partnerships, manage high-value accounts in sectors like legal and banking, and represent PPHE Hotel Group on the global stage - from London to Europe and the USA. PPHE Hotel Group is an international hospitality real estate company. We are passionate about creating valuable memories for our guests and delivering value to our people, partners, and communities. Behind it all, is our support functions. What’s in it for you? • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training What you’ll be responsible for as an Account Director: • Driving room rates across the main segments and source markets as well as drive corporate social event enquiries., • Maintaining and updating the 90-day sales action plan and hotel commercial plan, ensuring budgets/targets are achieved., • Increase & grow market share (from agents/direct clients) and proactively research targeted clients, • Leading local customer relationships, carry out site visits for potential/targeted clients, • Personally conduct sales appointments each week, • Host Fam trips and Group hospitality events, • Liaise with the Marketing department on new sales and incentives, • Identify sales opportunities for other hotels within PPHE, using lead referrals to maximise potential additional business., • Work with the PPHE Sales team to drive business from centrally managed accounts., • Ensure all client information and up to date client profile information is in Opera, • Help train new team members and respond to training & development requests About you: • A proactive, strategic thinker with a passion for hospitality., • Proven experience in MICE sales or account management., • Strong relationship-building skills and a global mindset., • Excellent communication and negotiation abilities., • Willingness to travel internationally and represent our brand with pride. If you're ready to take your career to the next level and help shape the future of MICE at PPHE Hotel Group, we’d love to hear from you. Apply now and start creating valuable memories with us.

A solid understanding of data sourcing, scraping and cleaning An understanding of data visualisation best practice including the relative effectiveness of visual encodings and the choosing of appropriate colour ramps A knowledge of key accessibility checks, and the challenges of designing inclusive

Role: Bid Manager Salary: £50k plus benefits Job Status: Permanent / Full Time Location: Hybrid - 2 days WFH / 3 days in the office (Hammersmith or Monument) Vacancy Reference: VR/05367 Role Description: Our Client is a UK-based provider of facilities management services with over 35 years' experience. They serve a diverse client base including NHS Trusts, universities, private healthcare, local authorities and commercial offices. They require a Bid Manager to join their team and help support the growth and development of the business. Duties: • Responsible for the smooth management of the entire bid process from end-to end including completion of Selection Questionnaires and to Invitation to Tender stage, • Prepare a bid report, summarising key aspects of the opportunity, • Organise and attend bid kick off meetings, • Develop win themes and USPs, • Conduct local area research, develop competitor intelligence and market analysis, • Review T&Cs / contract for any showstoppers, • Coordinate and project manage all parties involved in the bid process to ensure everyone is aware of the level of contribution expected of them and the deadlines., • Draft written responses drawing on operational input, previous submissions in the library, specifications, policy research and local research, • Liaising with wide variety of internal resources to collate relevant information to ensure a high-quality bid, • Develop accurate and consistent bids with the assistance of relevant internal departments, • Write bespoke content for submissions, • Ensure all bid documentation is clear, concise, crucial, compelling and meets all the criteria in bid specifications, • Ensure bid and tender documentation is properly formatted, collated and presented in a professional and timely manner in line with the company style guide, • Ensure all timelines are met and that the bid submitted is compliant in line with client's requirements, • Proofread written documentation prior to submission, • Prepare tender submissions for review and approval, ensuring that the submission is fully reviewed ahead by the Business and the Group Bid Director ahead of the deadline, • Submission of tenders bids, 24 hours ahead of the deadline, • Ensure all bids are stored in a 'bid library' for further use and review for future bidding opportunities, • Liaise with clients to source feedback from bids whether successful or not and utilising feedback from unsuccessful bids to improve future submissions, • Be familiar with best practice recommendations and accreditations in relation to cleaning, • Practice and promote effective, timely communication both within and outside the company, • Promote anti-discriminatory practice, • Protect the confidentiality of service users and of the business, • Participate in staff development (including supervision), training and performance appraisals as required, • Promote and fulfil the company’s service aims as defined in the company’s Statement of Purpose, • Comply with company policies and procedures as appropriate, • Participate in any meetings as required Experience, Skills and Personal Attributes: • Great time management, efficiency and the ability to meet deadlines and work with minimal supervision, • Eager to take on responsibility, remaining calm under pressure, • Attention to detail - reading and interpreting instructions carefully, • Able to use your industry experience to understand complex tender information, • You need to deal with complex business relationships and manage multiple resources to deliver a strong, winning case to the prospective client, • Strong written communication skills, • Methodical, attention to detail and ability to multi-task, • Managing the bid process, • Experience of writing bids as part of a tender process, • Excellent communication skills both verbal and written, • Leadership and stakeholder management skills, • IT Skills, • Consistent and high level of accuracy in undertaking work tasks, • Willingness to travel in the UK.

Sales Lead – Commercial Cleaning (Soft FM) | London (Hybrid) Step into a pivotal Sales Lead role where you’ll have the flexibility to shape your career, access excellent benefits, and make a real impact on business growth within the soft FM sector. About the Role We are recruiting a Sales Lead for a well-established commercial cleaning business, operating exclusively within London. This hybrid position offers an exciting opportunity to design and implement sales strategies that will drive revenue growth and strengthen client relationships. As the Sales Lead, you will: • Develop and execute sales initiatives that meet and exceed revenue targets., • Build strong client relationships while identifying and pursuing new business opportunities., • Work closely with operational teams to align service delivery with customer needs., • Analyse industry trends and competitor activity to inform strategy and maintain a competitive edge. About You To succeed in this role, you’ll bring: • Demonstrable experience in sales leadership, within soft FM or commercial cleaning.(ESSENTIAL), • A strong understanding of London’s facilities management market., • Proven ability to win, grow, and retain key accounts., • Excellent communication, negotiation, and stakeholder management skills. What’s on Offer This is a chance to join a respected organisation that prides itself on service quality, sustainability, and long-term client partnerships. You’ll be joining a team that values collaboration, innovation, and professional growth. You can expect: • A flexible hybrid working pattern to support work-life balance., • Ongoing training and professional development to support your career progression., • A positive, inclusive company culture with a strong emphasis on collaboration. Apply Now If you’re ready to take the lead in driving sales for a successful London-based soft FM cleaning business, we’d love to hear from you.

PERM opportunity for a Facilities Operative/Administrator/Support-hands on repairs/security etc.Based in Surrey, KT3 Hybrid working/flex hours- working in a secure environment SC cleared or eligible for SC/British - Must have the ability to acquire and maintain UK SC clearance Salary - 28,000 - 32,000 + benefits and compressed working hours Location - New Malden, Surrey, UK A key member of the facilities team, you will provide hands on support to the care, maintenance and improvement for our reputable client. You will liaise across the UK, support functions o f health, safety, environment and security to ensure the working environment is optimised to enable the on- site delivery teams to execute critical missions. Responsibilities 'support the Assistant Facilities Manager in maintaining and improving the working environment at Burlington House. Carry out general maintenance and repair tasks including basic plumbing, carpentry, and painting and decorating. Conduct routine and reactive inspections of building systems, equipment, and facilities to identify and address faults or safety concerns. Respond to reactive maintenance issues such as lighting failures, leaks, and minor urgent repairs. Escort and supervise contractors and suppliers on-site to ensure compliance with health, safety, and security protocols. Move, assemble, and install office furniture and equipment to support site operations and office layout changes. Assist with access arrangements, including unlocking/locking areas and supporting contractor or suppliers checking in. Manage and maintain cleaning tools, materials, and supplies, ensuring proper storage and availability. Deputising for the Deputy Facilities Manager as directed Adhere to company safety policies and procedures to maintain a safe working environment for all staff and visitors. General Operational Duties Supervise the work of the contracted cleaning team and ensure quality standards are met. Carry out gardening, basic landscaping, and litter clearance to maintain external areas. Monitor and report on inventory levels of cleaning materials, tools, consumables, and furniture, and assist with reordering as required. Support waste management across the site, including recycling and safe disposal of general and special waste. Assist with weather-related duties such as gritting during icy conditions and clearing leaves or debris from walkways. Essential qualifications Must have demonstrable previous experience in a similar role Preferred qualifications/experience City and Guilds Handyman course, Level 3 Certificate in building installation and property maintenance skills or NVQ level 2 Diploma in Building maintenance multi trade repair and refurbishment operations.

Key Responsibilities for the Senior Regional Service Engineer: Maintain and repair a wide range of cleaning equipment to a high standard Diagnose faults and complete accurate service reports and records Liaise with the Regional Service Manager and Scheduler to manage daily activities Manage van sto

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. They will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, and the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 10+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the BRAND NEW Chantecaille counter at Peter Jones, which is part of the John Lewis Partnership. It is a full-time position, and the successful candidate will manage a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Operator, Sidcup (Permanent) Closing date: 27/10/2025 What you become part of: Sidcup Operations plays a pivotal role within the CCEP network, producing around 50% of the GB SKU portfolio. The site offers a one stop shop to the GB Market with a range of packages that are single sourced from Sidcup, such as the wide portfolio range of small cans. Across their 7 manufacturing lines the site can produce 480,000 cans every hour, 96,000 PET bottles every hour and 48,000 Glass bottles. There are currently around 300 employees across Manufacturing, QESH and Engineering, experience here can lead to excellent career opportunities both in Sidcup and further afield across other GB sites and Pan-European locations. About the Role As an Operator you’ll play a key part in keeping our manufacturing operations running smoothly. Working across different areas, including Goods In, Process, and Manufacturing, you’ll help move materials safely, operate machinery, complete basic maintenance and hygiene tasks, and support quality, safety, and environmental standards. This is an entry level role, so full training will be provided. You’ll gain valuable hands on experience in a fast-paced production environment, working as part of a supportive team that focuses on safety, efficiency, and continuous improvement. Key Responsibilies: • Safely move, load, and unload materials and finished goods. • Ensure materials are stored, issued, and returned correctly. • Operate equipment safely, supporting start-up, changeover, and shutdown activities. • Monitor production lines and report any issues or faults promptly. • Carry out routine cleaning and basic maintenance to keep equipment and areas in good condition. • Complete quality and safety checks in line with site standards. • Follow all health, safety, and environmental procedures. • Work collaboratively with the team to meet daily targets and maintain high standards. • Contribute ideas to improve processes, safety, and efficiency. What We’re Looking For This role is ideal for someone who is reliable, proactive, and eager to learn. You’ll receive full training, so previous experience isn’t required, just a positive attitude and a commitment to working safely and effectively as part of a team. Nice to Have: • Ability to conduct basic maintenance, fault-finding, or troubleshooting. • Strong teamwork, communication, and problem-solving skills. • Comfortable working in a fast-paced production environment. • Experience in food, beverage, or FMCG manufacturing (helpful but not essential). • Interest in continuous improvement or lean manufacturing principles. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Report all defects/hazards immediately to Cleaning Supervisor/Operations Manager To comply with COSHH, Manual Handling, Risk Assessment, Colour Coding and any other Cleaning Policies Key Skills and Desirables Cleaning experience required Carry out all cleaning tasks in accordance with the cleaning s

Your key duties will include cleaning guest bedrooms and undertaking regular deep cleaning tasks. GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family. We’r

As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service.You`ll play a key part in a fun and friendly team to make sure our students always feel at home.Keeping communal

As a Room Attendant, you’ll play a key role in ensuring our guests have the best possible stay by keeping their rooms comfortable, spotless, and welcoming. Cleaning and preparing guest rooms to a high standard, including making beds, dusting, vacuuming, and replenishing amenities. Checking bathroo

Company description: The Peninsula London? Exquisitely situated in the heart of Belgravia, with captivating views over Hyde Park Corner and Wellington Arch, The Peninsula London graces one of the citys most prestigious addresses. This newly built hotel, impeccably designed to harmonize with the surrounding heritage buildings, is just moments away from Londons most iconic attractions, including the three Royal Parks, Buckingham Palace and luxury shopping districts. The hotel is truly a representation of multiculturism, with colleagues representated from over 50 cultural backgrounds. Job description: The Peninsula London is excited to announce that we are seeking a Chef de Rang to work within our Lobby Restaurant overseeing a team of F&B Attendants and reporting to the Assistant Managers and Supervisors. The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which, our guests have become accustomed to and that is synonymous with our brand. A Chef de Rang is responsible for activities related to service within the Lobby, including the preparation of service and working within a team. This position will have a great passion for service and be able to translate this into a special guest experience. An exceptional opportunity to join our high-profile flagship hotel in London Market-leading remuneration, service charge, and attractive benefits Join our award-winning group, working alongside a highly experienced team Key Accountabilities Perform a friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Understand all food and beverage items ordered, including ingredients, methods of preparation, and proper service. Focus on the sequence of service standards. With excellent knowledge of food and beverage items, you will also ensure you both attend relevant training and then deliver and train the F&B Attendants. General Requirements Good knowledge of food and beverage with an emphasis on wines. Experience of 1 year or more within the food and beverage department in a luxury hotel and an understanding of the 3 main meal periods and demands. Friendly and positive with a flexible approach and confidence to guide a team. Ability to work under pressure. At the Peninsula London, we look after: Your financial wellbeing: Excellent salary package Generous service charge distributed equitably to all colleagues Life Insurance Enhanced company contribution on pension plan Your medical care: Medical cash plans including optical and dental coverage Enhanced maternity and paternity leave plan Your daily health routine: State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers room Colleague restaurant with healthy and balanced 24/7 food offerings On-site occupational health and safety nurse and wellbeing education sessions Other perks: High street and online shopping discounts Rewards and recognition initiatives Dry cleaning for uniforms and work attire We are delighted to receive your CV and will liaise with suitable candidates directly. TPBN1_UKCT

Lead purchasing and sales activity for the Household & Laundry product category, including cleaning products. Analyse key metrics and identify sourcing gaps to improve supplier and category performance; monitor inventory levels to ensure optimal stock availability. Curate and select category-specifi

Monday, Tuesday, Friday, Saturday and Sunday= 60 hours (2 week) - Wednesday and Thursday= 24 hoursMinimum average of 168 hours per calendar month236 hours annual leave per annum (including bank holidays)Holiday increase per year - 12 ex

Support Worker – (Brent).Full time, Part Time, Sessional.Make a Real Impact with Lifeways.At Lifeways, we’re more than just a care provider—we’re a team built on our core values: Caring, Honest, One Team, Innovative, Courageous, and Equal.We’re proud to

How would you like to get paid for five days, but only work four?.At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivale

Follow all safety procedures when handling cleaning chemicals and equipment, and report any issues to management.

As a Maintenance Assistant/Gardener at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.We take real pride in the quality and appearance of our homes.We also know that our grounds can be

As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. The post holder will be required to deliver to the cleaning specification requirements and to cooperate with performance measurement so that the overall agreed st

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. As part of our team, you will be valued and respected w

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. Facilities Management has overall responsibility for keyholding to enable opening and closing of buildings that we service. Cleaning Operative Job Description.

The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment.

Ready to Change Lives—Including Your Own?.Join Lifeways and become part of something truly meaningful.We are proud to be the UK’s largest supported living provider, helping people with autism, learning difficulties, acquired brain injury and complex needs live more independent, fulfilling lives.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

The successful candidates will have responsibility, at site level for the effective delivery of all aspects of the Soft FM service which includes building cleaning; catering; school crossing patrol; security; and any other related services.

As part of the duties of a Cleaning Operative and in this particular role, you will be required to be a key holder to fulfil these tasks. As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital cleaning service across our esta