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Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: • Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues., • Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance., • Ensure best practice configuration, security, and lifecycle management of all client systems., • Support the standardisation of processes, technical documentation, and engineering workflows, • Deliver and oversee IT and telephony projects, including:, • Microsoft 365 migrations and modern workplace deployments, • Intune and CIPP onboarding, policies, and automation, • Hosted and on premises telephony systems, • Connectivity installations (FTTC, FTTP, leased lines, SIP circuits), • Server upgrades, virtualisation deployments, hybrid environments, • Network installations (firewalls, routers, switches, WiFi APs), • Manage project scopes, timelines, resources, dependencies and successful completion., • Attend client meetings and provide senior technical guidance., • Support account management through service improvement and solution recommendations., • Assist with vendor management, procurement and license renewals., • Promote cyber security best practices and ensure compliance. IT Infrastructure & Systems • Experience with Windows Server administration (on prem, hybrid, virtual)., • Virtualisation technologies: Hyper V, VMware., • Backup solutions: e.g., Veeam, Datto, Acronis., • Domain hosting, web hosting and platform management (cPanel/Plesk)., • M365 portal administration: user provisioning, policies, licensing and security., • Strong understanding of Teams, SharePoint and OneDrive., • Microsoft licensing knowledge and experience managing tenant configurations., • Endpoint Manager / Intune device management., • Exposure to CIPP or similar MSP automation frameworks., • Experience with both on premises and hosted telephony systems., • Understanding of SIP trunks, call routing, PBX platforms and principles., • Experience with Teams Phone, call queues, auto attendants., • Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits., • Skilled with network devices such as:, • SonicWALL & Watchguard firewalls, • UniFi networking, • Netgear Switches, • Managed switches, routers, and security appliances, • Strong understanding of VLANs, routing, firewalling, NAT, subnetting., • Experience with RMM platforms (monitoring, patching, AV, automation)., • Microsoft ticketing system., • Antivirus/EDR platforms and security tooling., • Software deployment, remote management and automation at scale., • Exposure to:, • Email signature software (e.g., Exclaimer), • Mail protection/security tools You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: • Competitive Salary, • Workplace Pension (subject to eligibility criteria), • 20 days per annum plus bank holidays, • Ongoing Training and Development, • Free secure car parking IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.

Salesforce Consultant (Marketing Cloud) | Remote | Up to £55k + bonus Are you interested in joining a Salesforce Platinum Partner? Do you want a fully remote role that actually gives you your time back – whether that’s picking the kids up from school, getting to the gym, or just having a better work-life balance? I’m working with a rapidly growing Salesforce consultancy who are looking for a Mid-Level Salesforce Consultant with Marketing Cloud experience to join their team. This is one of those companies people don’t really leave. The culture is genuinely one of their biggest selling points – low ego, collaborative, and a team where everyone gets on. It’s not just something they say, it’s something they really live. This is a well-rounded consulting role where you’ll be working across both Salesforce core cloud (Sales/Service) and Marketing Cloud. You’ll be getting stuck into a mix of client-facing work, solution design, and hands-on configuration. You’ll be: • Working closely with clients to understand requirements and deliver scalable Salesforce solutions, • Leading on Marketing Cloud workstreams (Email Studio, Journeys, Automation etc.), • Supporting core cloud implementations across Sales and/or Service Cloud, • Collaborating with developers, architects, and other consultants in a genuinely supportive environment What they’re looking for • Solid experience as a Salesforce Consultant (mid-level), • Strong hands-on experience with Marketing Cloud, • Exposure to Sales Cloud and/or Service Cloud, • Comfortable in a client-facing role, • Someone who enjoys working as part of a tight-knit team What’s in it for you • Up to £55,000 base salary, • Monthly bonus scheme – a mid-level consultant earned £13k extra last year, • Fully remote working (UK-based), • A genuinely great culture where people enjoy coming to work, • Strong progression opportunities as the business continues to grow Sound interested? Please click apply or get in touch at SFMC | Salesforce Marketing Cloud | Remote working | Strong progression | Sales Cloud | Service Cloud