Trabajos complaints investigator en Islington

Responding to complaints, investigating where necessary * Holding meetings with key stakeholders such as residents, RMC/RTM, clients, contractors. * Oversight of budget, cost control, including ...

Record customer complaints * Investigate issues and identify effective corrective actions * Update and maintain procedures and other quality related documentation * Support internal and external ...

The Case Officer will help triage investigations based on complaints made against individuals. Making risk assessments and determining where to escalate and triage cases to. This is a decision making ...

The ideal candidate for this assignment will - * have experience of resolving complaints/disputes ... This full-time Contingent Investigator assignment is deemed to be inside IR35. For this role, you ...

You will deliver Counter Fraud benefit by identifying and investigating insurance fraud and ... avoidable complaints. What you'll need: * You will have experience within the insurance industry

Record, triage, investigate, and analyze complaints received by the Group in compliance with regulatory requirements. Provide recommendations for complaint resolution. * Regulatory Compliance

The successful candidate will be responsible for investigating, resolving and responding to complaints at Stage 1 and 2 of the Corporate complaints procedure in Housing - with a particular focus on ...

Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed ...

... to investigate and respond to complaints in accordance with the Principles of Dispute Resolution • Proactively work with our internal and external stakeholders to prevent informal complaint ...

Investigate complaints and prepare responses for complainants and regulatory bodies. * Assist in managing professional indemnity claims to ensure quick and efficient resolution in line with ...

You will report into the Senior VP of QA/RA for the execution of complaint investigations to enable prompt feedback for customers. Quality Manager Responsibilities: * Turn complex complaints data ...

Investigating complaints with suppliers to provide adequate responses to customers according to set SLAs * Spotting trends in a timely manner and escalating trending issues * Highlighting live cases ...

... investigations into complex issues by liaising with internal and external stakeholders to obtain the necessary information to enable the firm to understand and resolve complaints. • Collaborate ...

To investigate complex complaints made under the Council's Corporate Complaints process * To investigate and respond to enquiries made by the Local Government Ombudsman (LGO). * To carry out ...

Investigate and analyse the root causes of complaints to provide effective solutions. * Liaise wit... ZIPC1_UKTJ

Investigating escalated and complex complaints (stage 2 and Ombudsman) * Carrying out detailed investigations, with robust and evidence-based conclusions and remedies * Identifying and tracking ...

Assess, analyse, and investigate each complaint. Adhere to our internal Stage 1 complaints processes and deadlines using Housing Ombudsman Guidance. * Consult with and develop engagement process with ...

As a Complaints Handler, you will play a crucial role in maintaining our commitment to delivering ... Thoroughly investigate all client service issues through discussion with the client and appropriate ...

To investigate and respond to Stage 1 complaints made under the Corporate Complaints process and Member enquiries. * To carry out investigations in line with the overall vision, values and strategic ...

Investigation, resolution, logging and reporting of customer related complaints. * Ensuring complaints are recorded onto the complaint database, reporting and seeing through to completion within the ...

Investigating complaints appropriately, to deliver the right outcome * Providing the best customer experience when handling customer and consumer complaints in writing, over the phone and on social ...

Ensure timely and customer-focused handling of service requests, including complaints, applications, appeals, and contraventions. * Provide expert guidance and leadership in complex investigations

... investigating and resolving anti-social behaviour complaints, delivering early interventions and support to victims, effectively managing a number of ASB cases using a problem-solving approach and ...

The Ombudsman can investigate complaints of maladministration by the trustees or managers of a pension scheme, or by an employer on a pensions matter. TPO supports the Ombudsman, and the Deputy ...