Complaints jobs in Paisley

Complaints Handler Company: AXA Retail Location: GlasgowContract Type: Full time, 37.5 hours per week. Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No weekends ...

Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.Joining an established team, you will be instrumental in supporting customers ...

Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience. Are ...

Record complaints and input to the complaints database * Act as the point of contact for the Learning & Development team, managing the L&D shared inbox and liaising with staff and internal/external ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

Knowledge of the process of dealing with construction and operational noise complaints for battery, solar and wind sites. Requirements: * Degree in an engineering related discipline. * Post graduate ...

... complaints, staff support, career long learning, continuous professional development, clinical supervision and the implementation of policy and clinical guidelines. The post-holder will have line ...

Strong attention to detail Huntswood, A ResultsCX Company delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the ...

Act as a point of escalation for customers, managing complaints. * Be responsible for online reputation, including trust pilot and google my business. * Participate in regular, proactive reviews of ...

Ensure that any difficult situations/complaints are escalated appropriately to ensure that we continuously improve the level of service to our customers * Adhere to Standard Operating Procedures and ...

You may also have to address customer concerns complaints and try to resolve these for the customers. Huntswood is an organisation born of the desire to make a positive difference and key to that are ...

KPI's: • Customer Satisfaction (complaints % and survey/interviews) • Response Times (% delivery vs target) Specific skills, If this sounds like an opportunity you would be interested in, please ...

Is aware of procedures to contact staff over personal concern and complaints * Understands the roles of those involved in his/her care plan. 2. The Care Programme The Child and Youth Care Worker will

Resolve any customer complaints quickly and efficiently * Managing equipment deployment as well as ensuring all kit is available for jobs * Answering phone calls, taking messages and connecting calls ...

Managing formal customer complaints to resolution in line with ABTA guidelines. * Supporting the delivery of exceptional Customer Service which is measured through customer satisfaction ratings and ...

Log complaints as received, and request support of the Team Leader to manage complex queries* Offer support and advice to fellow team members* Work towards objectives in order to achieve set ...

... complaints and other adverse feedback. * Lead by example in culture of safety, opportunity, inclusiveness, and diversity. * Develop workforce talent and adopt succession planning for direct reports ...

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction Liaising with other department Supervisors to ...

Respond to customer complaints in agreed timescales. * Provide leadership and guidance to QA team members. * Establish and maintain quality documentation guidelines. * Attend daily production ...

... complaints/ comments • Compile and issue the First Aid Roster • General filing and archiving • Maintaining the Training Matrix and training files for the Manchester Region and flagging training ...

Manage customer enquiries and complaints while delivering superior guest satisfaction. Oversee food and beverage operations and quality within budget and to the highest standards.*Support the ...

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. In addition ...

Ensure material quality related customer complaints are thoroughly investigated, root cause established and that robust preventative actions are implemented. * Maintain ongoing review of quality ...

First Line response on issues and complaints gathering information * Maintaining system information * Supporting Standing Financial Instructions * Promote bank first strategy and regularly engage ...