Complaints jobs in South Shields

Complaints Handler/Customer Care Advisor Full time roleBased in ShiremoorImmediate StartWe are actively looking for a Customer Care Advisor for one of our prestigious clients. This role will be ...

Leading efforts to reduce customer complaints and enhance customer satisfaction. * Conducting regular audits and inspections. Your Background: * Degree qualified in Chemistry, engineering or related ...

Spotting potential complex queries / complaints and escalating where required to ensure a fair outcome. * Provide a clear and efficient response within company guidelines. * Updating the client ...

Receive and manage customer complaints and enter into the database. * Liaise with Sales Managers to bring complaints to a close and complete the administration instructions accordingly. * Effectively ...

Knowledge of the process of dealing with construction and operational noise complaints for battery, solar and wind sites. Requirements: * Degree in an engineering related discipline. * Post graduate ...

... complaints and emergencies. * Collaborate with parents, staff, and external agencies. * Childcare and Education: * Implement a high-quality curriculum, supporting with planning to ensure each child ...

Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc administration tasks as required Skills required for the role: * Previous cruise industry experience ...

Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments

Lead investigations, managing deviations , CAPAs, Complaints processes etc Key Requirement * Significant Pharmaceutical QA experience within a GDP regulated company is essential * Prior experience as ...

Manage HR related issues to foster good industrial relations - for example but not exclusively disciplinary matters, complaints, appraisals, sickness monitoring, training needs and holiday allocation

Fulfilling customer requirements first contact resolution of customers and clients queries, requests, orders and complaints. * Meet performance targets for speed, efficiency, sales, and quality

Proactively managing anti-social behaviours in our homes, responding to customer queries and complaints. * Managing our voids process including liaising with local authorities. * Carry out estate ...

Take the lead in decision making for Partner driven complaints and managed through BCS to an effective conclusion. * Hosting of peer group meetings with external partners either face to face or ...

Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes * Act as a liaison between customers and internal teams ...

And it's our values that make us special.' Huntswood, A ResultsCX Company, delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience ...

Experience resolving customer complaints would be beneficial * Data entry & use of CRM Systems / Call logging systems * Any experience within the financial/banking sector is well received but not ...

Address & resolve escalated issues & complaints in a timely & efficient manner * Research, monitor & report on market activity in existing and target cities * To carry out any reasonable request from ...

Manage customer complaints and RGAs in collaboration with US CS and QA departments * Manage product returns in collaboration with European warehouse * Provide assistance to customers, sales personnel ...

Support customers with queries and complaints What key skills and experience should I have? * Previous experience in field sales, preferably in hospitality / leisure or with financial products

Exceptional customer service skills with the ability to handle customer inquiries and complaints in a professional and courteous manner. * Strong administration skills, with the ability to prioritise ...

Manage the process relating to customer complaints and/or disputes. * Take ownership of individual cases from receipt to conclusion, following our in-house model and brand standards. * Investigation ...

Resolving issues and handling complaints * Building and maintaining strong relationship with company partners * Liaising with internal and external parties * Planning and tracking orders straight ...

Collecting, processing, and auditing complaints in line with the policy, working collaboratively with the support team. * Provide high-quality thematic reviews into contract delivery and dip sample ...

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. In addition ...