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Job Req ID: 52313 Function: ESN Security Location(s)- London, Birmingham, Bristol or Manchester Why this job matters The Emergency Services Network (ESN) is a major strategic priority for BT and our commitment to connect for good for our customers and our country. The Security of the ESN is key to our customer and to our Emergency Services users. Availability of the network is a matter of life or death to the Emergency Services, and they have to have confidence in the confidentiality and integrity of their communications and operations. We have to build and maintain effective security controls to prevent and detect a wide range of cyber and physical threats. This role provides assurance that BT internal teams and suppliers have met ESN security requirements. As a ESN Cyber Security Governance & Assurance Specialist, you will execute a range of workstreams in delivering contributions to the BT Group’s, ESN Programme’s and the Customer’s overall cyber security risk management program, which is designed to ensure that the technology systems and data associated with the ESN are adequately protected. You will be required to undergo National Security Vetting to SC or NPPV level. What You’ll Be Doing • Contributing to the ESN Security Management Plan, ISMS and Security Processes - ensuring effective management of security within the Programme and that Contract obligations are met., • Identifying security threats to ESN and ensures the adequacy of processes and controls in place to mitigate them., • Work with other Security professionals and other teams to meet ESN security objectives., • Engage with Customer security teams, providing assurance that Security requirements are met and identifying opportunities for improvement., • Identify and understand all elements of contractual security obligations for the ESN Contract., • Deliver and verify the implementation of end to end security services as defined within specified the ESN contracts., • Deliver and implement ISO27001 compliant security strategies, policies, procedures, processes, threat identification & responses that provide wrap-around security services and solutions for the ESN service., • Deliver the required Security accreditation for the ESN contract., • Manage operational risks related to people, information, assets, revenues and reputation and ensure compliance with relevant security requirements, typically: the HMG Security Policy Framework, Contractual Obligations, company security and business continuity policies., • Monitor and manage third party supplier compliance to the flow-down of contractual obligations from BT., • Monitor and manage security awareness within the ESN Programme. The Skills You’ll Need Internal & Statutory Security Audit Stakeholder Management Security Assurance Policy Design What we would like to see on your CV • Security assurance experience, including carrying out assurance activities and writing reports and recommendations., • Experience with ISO 27001 controls and audit, • Experience of administering security processes, • Strong stakeholder management skills at a senior level., • Excellent communication and presentation skills are essential, so experience presenting security guidelines and processes to colleagues and senior audiences would be essential. Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. • 10% on target annual bonus, • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%, • X4 Salary Life Assurance, • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice, • 25 days annual leave (not including bank holidays), increasing with service, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV package, • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1 -2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are recruiting for our Chiswick branch! As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Generous annual leave, increasing annually with tenure, • Birthday leave As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

All Locations: London, Birmingham, Bristol, Manchester, Glasgow, Belfast Working Style: 3 days a week in office, 2 days anywhere Why this job matters Microsoft Teams is a massive growth area for BT. We are at a major turning point in the UC marketplace with more and more solutions moving from on-prem to vendor clouds such as Office 365. This role is key in providing innovative, cost-effective ways to compliment these services by enabling PSTN connectivity and providing an end-end service wrap with enhanced QoE tools and reporting. What You’ll Be Doing You’ll be a Subject Matter Expert for Microsoft Teams Direct Routing and Operator Connect with responsibility for technical design, deployment and support of various platforms providing Enterprise Voice for BT business customer both direct and through Wholesale. Specific responsibilities include:- • Design & configuration of Audiocodes SBCs connected to a variety of SIP trunking platforms from Enterprise and Wholesale, • Design & deployment of hosting environment in Azure including support for High Availability, • Design, deployment & testing of new Teams features such as Local Media Optimisation, • Engaging with customers to provide expertise and consultancy on both technical architecture and troubleshooting. Eg assisting with “must win” opportunities., • 4th line support to key stakeholders, • Design responsibility for hybrid cloud platforms such as Zoom which make use of the same SBC hosted architecture, • Maintaining awareness of technical trends and innovation across the UC marketplace and sharing with stakeholders in the LoBs to help BT gain an early mover advantage where appropriate., • Driving efficiency and scalability through the re-use of technical designs and automation, • Proactively simplifying and enhancing the architecture to improve customer experience. What You'll Bring Mandatory • Expert knowledge in Zoom / Skype for Business or Office365 including Skype Online or Teams, • Knowledge of the Enterprise voice (preferably Microsoft) portfolio and marketplace, • Knowledge of voice, collaboration and technology trends, • Experience of consultancy, design, deliver and migration of Microsoft / voice solutions (Skype, Teams Office365), • Have a background in producing detailed design documents for a technical audience, • Be able to consider how any given product or feature will not only be deployed, but how it will supported and maintained in-life, how it will be ordered, and how faults will be resolved, • Expert knowledge of the different consumption models Wholesale/Direct and how changes in API’s will impact each line of business., • Work alongside suppliers, third parties and other teams within BT, such as security, firewalls and data networks., • Collaborate with cross-functional teams, suppliers to deliver secure & reliable solution and to ensure technical designs align with product and platform requirements. Nice to have • Be passionate about working with new technologies and products, • Have the ability to work independently on complex voice and data solutions, • Have experience with Microsoft voice technologies /Teams including Operator connect, • Be comfortable presenting completed solutions to relevant BT teams, • Be comfortable working across multiple projects simultaneously., • Externally recognised credentials such as Microsoft MCSE Communications / Productivity or equivalent. What's In It For You • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • Life Assurance Cover, • Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes About Us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job description Company Profile At Kings Oak Capital, we believe in fostering creative minds. Our purpose is to push boundaries and unlock new possibilities, enabling individuals to maximize their potential. This belief has guided us since our inception. As a values-driven organization, we are dedicated to operating ethically and sustainably while promoting a collaborative environment that empowers people from diverse backgrounds to thrive. Job Purpose We are seeking a dynamic and organized Executive Assistant and Office Manager to support our Chief Executive Officer (CEO). In this pivotal role, you will ensure the smooth and efficient operation of the office while managing administrative tasks and supporting high-level strategic initiatives. This is a permanent, full-time position based in our Harrow office (5 days per week) from 8:00am to 6:00pm, and includes ad-hoc work evenings/weekends. Job Summary This is a high-responsibility, multi-faceted role that requires exceptional organizational skills, problem-solving abilities, and adaptability. As the key operational backbone of the company, this position demands expertise in Office Management, Executive Assistance, Personal Assistance, Project Coordination, and Human Resources. The individual in this role is responsible for ensuring seamless daily operations, efficient executive support, meticulous project tracking, and strategic HR oversight. A sizable portion of this role is dedicated to Personal Assistance, requiring hands-on involvement in managing the CEO’s personal and professional affairs, including scheduling, household management, travel coordination, and financial administration. This is an around-the-clock responsibility, and the perfect candidate will be available for ad-hoc request 24/7. Beyond this, the role extends into managing company-wide policies, overseeing HR functions, maintaining office efficiency, executing high-level projects, and ensuring compliance across various domains. The scope of responsibilities is vast, covering everything from board-level support, legal and financial coordination, vendor and staff oversight, IT management, compliance enforcement, and executive decision-making assistance. This role is integral to the company’s operational success, requiring someone who can preempt challenges, drive efficiency, and ensure that both business and personal matters run flawlessly. Key Responsibilities Office Manager: • Work with the relevant team on all the office maintenance, management, and efficient running. This will include ordering regular supplies such as water, drinks and food and ensuring the office stationery as well as other items are in stock. As well as any office administration and management that needs to be done., • Meet and greet all visitors, extend hospitality, and make them comfortable, • Ensure the office and meeting room is always ready and presentable, • Answer the office phone within three rings, • Maintain a filing system on the One Drive Server for all items/areas of work., • Look after the management of the phone system and deal with the Communications Provider., • Take responsibility for all IT office related issues., • Ensure a clear desk office policy for all staff, • Manage incoming and outgoing mail with date stamping and scanning into the OneDrive system, • Ensure weekly reports are received and distributed to the board at the required and set times. This involves creating spreadsheets, extracting reports from Trello and chasing up task holders, • Ensure office policies are always adhered to, • Oversea the health, safety and compliance policies of the company and ensure health and safety is always adhered to, • Book in all maintenance and ensure fire safety and plans are up to date., • Solely responsible for the scheduling of all maintenance Executive Assistant: • Management of directors’ diaries., • Help other members of the board with ad hoc admin tasks and appointments scheduling., • Managing all vehicle insurance (MOTs / insurance / services / road tax etc.), • Take accurate and well-presented minutes in various meetings, • Attend all senior meetings and Board meetings, • Preparing agendas, meeting minutes, and follow-up action points, • Coordinating internal and external communications, • Managing confidential documents and data handling, • Handling expense reports, invoices, and budget tracking Personal Assistant: • Managing calendars, scheduling appointments, and setting reminders for Deepak and his family, • Organizing events, and personal engagements, • Manage and lodge all insurance claims, • Manage and execute all refunds and returns, • Arranging car servicing, insurance renewals, and registrations., • Booking travel, accommodations, and itineraries., • Must check in all travelling guests and provide specific parameters for their travel needs, • Managing travel visas, passports, and documentation, • Being available after work and on weekends for any ad hoc tasks., • Managing household staff, vendors, and maintenance schedules daily, • Keep an updated list of tasks on Trello for The Broadwalk and follow up daily, • Producing a weekly report for the tracking of all household staff including summarizing the Household tutors' findings and extrapolating this to future childhood development, • Always be researching potential holidays for specified dates and booking restaurants,, • Assist Priti Khullar with any administrative tasks, • Purchase any online shopping items requested by Deepak or Priti for The Broadwalk., • Always be researching potential activities for CEO's daughter, • Managing subscriptions, memberships, and renewals, • Liaising with legal, financial, and professional service providers Project Management: • Circulate meeting notes, action points, and take ownership of following up on such points., • Be the manager of Project managing software Trello., • Ensure all Actionable tasks are input into the system, described, and assigned to specific members of the team, • Associate tasks with dates and ensure such tasks are delivered by the task holder within the timeline., • Monitoring project progress and ensuring deadlines are met, • Follow up with team members when their task due dates are immanent, • Regular status meetings and updates, • Maintaining detailed documentation and records Human resources: • Set up HR practices and systems and then maintain these systems going forward. This includes all forms that need to be completed on a regular basis, all legal requirements to be done for leavers and starters as well as monthly and quarterly requirements for HR such as the completion of KPIs and other relevant HR information., • Managing the holiday and out of office system for the entire group and this will include holiday requests and ensure the right managers approve them. The system will need to be set up in such a way that team members can only apply for holiday according to the rules, such as any dependencies within the system e.g., two senior managers cannot be away at the same time etc., • All fresh staff onboarding and exiting, • Set up Contracts for fresh staff, • Manage and maintain the overseas sponsorship license processes., • Maintain Connect Teams and all associate software. Use it as a team management tool for updates and rewards for the team., • Monthly HR report to be circulated, • Daily attendance tracker to be upheld and circulated Personal Profile We are looking for someone with the following qualifications and traits: • Experience:, • Proven experience as an Office Manager supporting senior management., • Background in property development or construction is advantageous., • Skills:, • Strong organizational skills with the ability to multitask and prioritize effectively., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)., • Familiarity with virtual meeting tools (e.g., MS Teams, Zoom)., • Attributes:, • Professional, flexible, and calm under pressure., • High level of integrity, confidentiality, and attention to detail., • A team player with a proactive and solutions-oriented approach. Why Join Kings Oak Capital? We are an equal opportunities employer, committed to creating an inclusive workplace. At Kings Oak Capital, we hire based on skills and experience, ensuring all applicants are treated equally. If you are an organized, professional individual looking for a role where you can make a real impact, we would love to hear from you! Benefits and perks: • Competitive Salary: Up to £35,000 pa (depending on experience), • Company Pension, • Performance-Based Bonus, • Opportunity to be part of a growing company's success, • On-site parking

About the Schools - Cognita and Alleyn’s Schools Group Partnership: Cognita has partnered with the Alleyn’s Schools Group to establish two leading independent day schools in north London. This pioneering collaboration brings together Cognita—one of the world’s most influential education groups, educating over 100,000 students across 21 countries—and Alleyn’s, south London’s finest co-educational day school and Co-educational School of the Year 2025 . As part of the partnership, North Bridge House Regent’s Park Prep and North Bridge House Hampstead are becoming Alleyn’s schools. Alleyn’s Regent’s Park successfully transitioned this September, welcoming pupils aged 4–11. Alleyn’s Hampstead will follow in September 2026, offering an exceptional education for pupils aged 2–18 and bringing Alleyn’s distinctive ethos of academic excellence, creativity, and care to north London. We now have an exciting opportunity for an experienced Brand Manager to join our fantastic team in this multi-site role. About the Role: As Brand Manager, you will lead the brand strategy for Alleyn’s Regent’s Park and Alleyn’s Hampstead—two dynamic schools within the Alleyn’s Schools Group and the Cognita family. You will define how our schools connect with families and communities, ensuring every touchpoint reflects our values and high standards. From shaping brand vision to delivering integrated marketing campaigns, you will oversee digital strategy, creative content, and PR activity that elevates our profile in a competitive marketplace. You will collaborate closely with school leaders, admissions teams, and central marketing colleagues, while managing a talented team to deliver measurable impact. This senior role blends strategic leadership with hands-on creativity, offering the opportunity to influence growth and reputation at a pivotal stage in our development. To view our Candidate Pack, please click here . Who We Are Looking For: We are seeking a senior marketing professional with strong strategic, digital, and brand expertise. You will bring excellent communication and analytical skills, proven team leadership, and experience delivering integrated campaigns, managing PR and reputation activity, and supporting crisis communications. A relevant degree and a record of ongoing professional development are essential, alongside strong knowledge of digital tools, brand strategy, budget management, and compliance. Desirable strengths include creative direction, thought-leadership development, confidence representing the organisation externally, and experience within education or multi-site environments. Additional qualifications—such as CIM/IDM accreditation, digital or analytics certification, PR or media training, leadership training, safeguarding knowledge, or creative-production skills—are highly valued. If you’re passionate about shaping a distinctive brand and strengthening its influence within London’s competitive schools landscape, we would love to hear from you. Benefits at Cognita: • Competitive salary depending upon qualifications and experience, • Enrolment in our company pension scheme, • Holiday allowance, • School fee discount, • Exclusive third-party discounts, • Ongoing professional development How to Apply: Complete the application before the closing date: Sunday 21 December 2025 Cognita Schools is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All appointments are subject to safer-recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on the recruitment of ex-offenders can be found within the Application Guidance. We are an equal opportunities employer committed to diversity and to treating all employees with dignity and respect, regardless of background. Early applications are encouraged; we reserve the right to interview and appoint prior to the closing date for the right candidate.

Lead Analyst, Technology Risk in Technology Office of the Chief Information Officer (OCIO) Scale F Permanent, full-time Location: Leeds or London Flexible Working Options: • Flexible start and end times of the working day to assist with school run and other appointments., • A 50% in-office attendance requirement can be spread across the month to accommodate diverse working patterns We're excited to be growing our presence in Leeds, a city we've been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You'll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person. Want to learn more? Discover what makes our Leeds office such a dynamic place to work by visiting our Leeds page for more details. A day in the role: A typical day would start with reviewing any operational issues being reported to see if these are in new areas that haven't registered risk issues. The risk and audit team would meet at 10, allowing for school run commitments, for a cascade of information from the manager about projects (new and ongoing), new items of work focus coming, operational and audit concerns of senior Technology Directorate Management. The team would then discuss key control and risk issues of the different divisions within the directorate and any engagement information. The aim being to ensure the team is as best informed as possible. At this time, we would also discuss progress on the development and deployment of our new risk operating model. The team would discuss progress of any audits and subsequent actions to ensure these are delivered on time. You may then have a meeting as key risk contact with one of the divisions' Local Risk Control Officers to assist and advise on the management of their risk controls and remediation of any risk issues. If you are in the office, you may go to lunch with a colleague using the in-house catering facilities. In the afternoon you may be involved with a business risk committee meeting representing Technology risk oversight, focusing on their specific application services. This followed by continuing constructing / reviewing a report for one of the many regular risk governance meetings or perhaps taking a self-paced education module from our comprehensive training facility. You may then be meeting with one of the technology teams to understand new technology they are proposing to introduce as part of our key transition to a new Technology Directorate Operating Model or be having a one-to-one discussion with a colleague on enhancing our risk or audit management processes. Role Requirements This role is focused on all aspects of technical operational service provision that the Technology Directorate supplies to our business for them to meet their operational and Bank objectives. This includes the full scope of risk considerations including skills, resources, finance and process. The role holder will need to have the technical understanding, from experience, to identify risk situations and confidence to challenge operational practices. You will have a textbook understanding of industry best practice of technology risk management and frameworks and are passionate about developing / running effective risk management. You will have good experience of the IT audit process, requirements and management of audit compliance work. Minimum Criteria We're looking for someone who has the following key skills and experience: • Experience in managing an organisation's technology operational risks for the full IT Delivery life cycle in a structured manner., • Expert level of understanding of operational risk principles, controls, processes, terminology and industry frameworks., • Experience of building effective working relationships with others and provide challenge where appropriate., • Practical experience of technical audits and processes, including requirements, evidence presentation, management responses and agreeing closure. We are interested in hearing from candidates who have the following capabilities: • Can provide effective translation of technical risk into business risk impacts and vice-versa., • Able to provide risk management requirements / opportunities for new and evolving ways of working e.g. cloud-based service provision, Agile ways of working, AI tools etc., • Excellent communication skills, both oral and written, with the ability to adapt to the relevant audience as required., • Analytical, with strong attention to detail and ability to analyse multiple data sources to identify and respond appropriately to risks., • Strong IT operational analysis and solution definition skills to assist in the identification of appropriate technical risk mitigation requirements., • Able to assimilate comprehensive requirements covering all aspects of IT to identify the wider risk picture, strategic risks and risk controls., • Able to maintain a directorate level viewpoint to ensure that the risk and audit interests of the Executive Director of Technology / CIO are fulfilled at all times., • Methodical, Proactive, tenacious, resourceful and flexible and able to work with enthusiasm in a changing and sometimes, time pressured environment., • Able to manage a variety of competing tasks and issues, prioritising appropriately and escalating where necessary., • Understanding of ITIL based service delivery and operations procedures, • Good Team player, • Good stakeholder management, interpersonal and influencing skills., • Good creation of structured documentation and reports and diligence in quality assuring the work of peers. It would also be beneficial, but not necessary, to have some of the following: • Certified in industry recognised risk management methodologies such as COBIT, TOGAF, CRISC, CISA., • Working knowledge of GRC tools e.g. RSA Archer, • Comprehensive experience of working in IT services provision and support, • Project Management understanding if not a certified practitioner How This Role Fits into the Wider Bank The Technology Directorate of the Bank provides the technical services and solutions for the Bank to be able to deliver its mission to maintain monetary and financial stability. The Office of the Chief Information Officer (OCIO) Division is one of several within the Technology Directorate. OCIO is a diverse division made up of multiple specialist teams that support the Executive Director / Chief Information Officer. OCIO provides the strategy, governance and subject matter expertise to support and develop the day-to-day running of the directorate. The Technology Risk and Audit Team (TRAM) sits within OCIO and provides risk and audit management for the operations of the Technology Directorate. Overseeing the 1st line risk management of Technology's services, the TRAM team provides reporting to the Technology and the Bank's risk governance boards and to the 2nd line Bank wide risk management function. The TRAM team provides a risk operating model to ensure risks controls are identified, maintained for effectiveness and risk issues are captured, mitigation plans are effective and tracked to completion. TRAM also provides an audit management framework to ensure audits within the directorate are efficiently planned and executed and any findings are addressed in the timescales required. The team members work closely with Technology colleagues and wider Bank risk stakeholders in a collaborative way to identify control weaknesses and opportunities for efficiency improvements, as part of our continuous improvement mandate. We are currently building out a new Technology Risk Operating Model as part of a new Technology Directorate Operating Model. We are in an exciting period of change, with a new management structure, ways of working and new and expanding services being introduced to the Bank. The Bank values diversity and inclusion - we want to reflect the society we serve better; we want the best people to work for us and we want our workplace to be inclusive. We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation. One way we support diversity and inclusion is through our staff run networks. We are fully committed to having a diverse and inclusive working environment and are open to considering how the role might be carried out with flexible working. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information Leeds: £49,360 - £55,530 & London: £54,800 - £61,650 In addition, we also offer a comprehensive benefits package as detailed below: • Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time., • A discretionary performance award based on a current award pool., • An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits., • 26 days' annual leave with option to buy up to 12 additional days through flexible benefits., • Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. This role closes on 16/12/2025. The assessment process will comprise of two interview stages. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

TO NOTE - YOU MUST HAVE, OR BE ELIGIBLE FOR SECURITY CLEARANCE FOR THIS ROLE Locations: London, Birmingham, Bristol, Manchester, Belfast, Glasgow Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. Why Sales and Commercial? In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are; • Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors, • Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools, • Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force Why this job matters TO NOTE - YOU WILL NEED TO HAVE/BE ELIGIBLE FOR SC CLEARANCE The Solutions Factory Design Specialist provides support for UK field-based sales specialists and account managers by taking ownership of specialist product and solution design, pricing, and ordering. Working with colleagues across BT who manage relationships with public sector organisations, multinationals, and large corporate UK businesses, you will turn broad discussions about desired business outcomes into compelling solution designs that combine BT's diverse product and services portfolio including Voice, Contact Centre Networking, Security, IT Services, Data Centres, and Mobile technologies. You will focus on combining the right mix of BT offerings to deliver competitive and technically sound solutions while maintaining adherence to Public Contracting Regulations. The role offers the opportunity to expand business with existing customers through selling across our portfolio towers and supporting acquisition, while working closely with colleagues and stakeholders across BT to deliver responsive specialist design and solutions pricing that enables account managers to close profitable business. What You’ll Be Doing • Support deal qualification activity with Sales Specialists and Account Owners, understanding design briefs, tender requirements and business outcomes; assess product suitability, review customer specifications, and engage with suitable BT vendors/partners to secure preferential pricing and deal terms., • Design solutions at both high-level (with budgetary pricing) and detailed levels, ensuring compliance with BT design principles and financial guardrails; verify network and service access availability and identify potential delivery challenges., • Build comprehensive solution pricing through appropriate pricing tools, Salesforce processes, and governance approvals; create technically appropriate and commercially viable proposals, proposal documentation, and bid text that are ratified with partners and account teams., • Develop customer presentations and iterate designs, pricing, and proposal documentation based on feedback; prepare customer order forms and CRFs including eSigning support and assist with handover to delivery and order input into BT systems., • Maintain expertise in your assigned technology area by staying current with technology developments, market movements, regulations, and competitive landscape. The Skills You’ll Need Requirements Analysis Growth Mindset Risk Management Solution Design Proposal Development Solution Architecture What We Would Like To See On Your CV • Experience in a specialist product or technical role, sales engineering, or solution design and/or solution architecture, preferably in the communications or IT Services industry., • Bachelor's degree in IT, ICT/Telecommunications, Computer Science, Engineering, or a related field, or equivalent practical experience., • Proven experience in analysing the needs of prospective customers against an existing product set and providing advice on how solutions can be delivered using those products., • Demonstrated strength in solution design, solution architecture, proposal development, and requirements analysis., • Experience working with one or more industry partners and/or vendors within the telecommunications and IT sectors., • Strong analytical and problem-solving skills, with a growth mindset and attention to detail., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across the business. Benefits Include • Up to 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. Flexible working BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. About Us With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1 -2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job description: Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. RESPONSIBILITIES • Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;, • Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;, • Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;, • Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;, • Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;, • Embrace and promote the Omni Channel mindset;, • Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;, • Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;, • Operate with the highest level of care and respect for the Products;, • Utilize Company digital tools actively to offer a complete and integrated luxury experience;, • Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;, • Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;, • Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;, • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values. KNOWLEDGE AND SKILLS Similar experience within a luxury or premium brand Understanding of luxury customer service Experience in building a long-lasting relationship with clients Being able to work in a team as well as alone Excellent communication and interpersonal skills Fluency in English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Join Fresha as a Senior Product Manager, reporting directly to the Head of Product, and play a pivotal role in driving innovation and growth. You'll lead the strategy and roadmap for key sales features like memberships, taxes, and checkout flows, collaborating with executives and cross-functional teams to deliver impactful, high-quality solutions. With 5+ years of product management experience in fintech or POS systems, this is your chance to shape the future of sales workflows at a fast-growing, global company This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What You Will Be Doing • Partnering with internal stakeholders, including executives and cross-functional teams, to align product strategies with Fresha’s overarching goals., • Communicating the product vision, roadmap, and results to stakeholders, fostering transparency and building strong relationships across teams., • Conducting market and user research to become the in-house expert on trends and best practices in sales workflows and point-of-sale (POS) systems., • Developing a comprehensive, innovative product strategy for the 'Sales' domain, aligning it with Fresha's business objectives and partner needs., • Driving the product roadmap, prioritising features across sales-related functionalities such as memberships, taxes, client invoicing, checkout flows, payment milestones, refunds, and discounts., • Leading end-to-end product development for your domain, from ideation to launch, ensuring timely delivery and exceptional quality., • Collaborating closely with engineering, design, marketing, and operations to define product requirements and specifications, with a particular focus on optimising the checkout flow, managing sales activity and lifecycle, compliance with POS local regulations, and enhancing features like memberships, client invoicing, and payment flexibility., • Monitoring and optimising key performance metrics such as sales efficiency, user satisfaction, and revenue impact., • To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week. What We Are Looking For • Experience: 5+ years of product management experience, preferably in a scale-up B2B SaaS company within fintech, POS systems, or related industries., • Data-Driven: Strong analytical skills, with the ability to leverage data and insights to shape product strategies and roadmap decisions., • Communication: Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders., • Customer-Centric: Passion for understanding customer needs and delivering seamless, intuitive user experiences., • Entrepreneurial: Ability to thrive in a fast-paced, dynamic scaleup environment with a hands-on approach to problem-solving., • Team Player: Comfortable rolling up your sleeves to assist teams and solve challenges collaboratively., • Domain Expertise: Proven track record of leading and delivering complex software products and features in sales or checkout workflows, including areas like taxes, client invoicing, or POS compliance., • Agile Practitioner: Experience working in an agile development environment with iterative and customer-focused methodologies. This is an exciting opportunity to shape the sales workflows at Fresha, delivering innovative solutions that drive business growth and improve the experience for partners and their clients. Interview Process • Screening Call: A 30-minute video call with a member of the Talent Team., • First Stage: A 45–60-minute video call with the Hiring Manager to discuss your experience and the role in detail., • Second Stage: A 90-minute in-person presentation with the Hiring Team to showcase your skills and approach to problem-solving. We aim to complete the interview process and provide feedback within two weeks. Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline. About Fresha Fresha is the world's leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 110,000 businesses and 450,000 professionals using the platform, Fresha has processed more than 1 billion appointments to date. Headquartered in London, UK, Fresha operates across 12 global offices spanning North America, EMEA, and APAC. Fresha enables consumers to discover, book, and pay for beauty and wellness appointments with local businesses via its marketplace. For beauty and wellness professionals, Fresha provides an all-in-one, subscription-free platform for managing their operations, offering intuitive software and financial technology solutions. The Fresha ecosystem equips businesses with everything they need to thrive, including tools for appointment scheduling, point-of-sale, client management, marketing automation, loyalty programs, product inventory, and team management. Through its consumer marketplace, Fresha unlocks new revenue opportunities for partner businesses by leveraging the power of online bookings and automated marketing. Advanced integrations with platforms like Instagram, Facebook, and Google further amplify its reach, helping businesses connect with new customers and grow their revenue. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. About this role As Senior Sports Producer, you’ll devise and execute the content strategy for All Out Football in partnership with a high‑profile brand. You’ll own the roadmap, oversee a fast‑paced weekly studio show and drive high‑impact short‑form social video always keeping one eye on the bigger picture to ensure the channel moves forward with pace and purpose. You will continually analyse output and performance, and pivot content quickly where needed to maximise growth and commercial impact. Reporting to the Head of Original Content, you’ll lead a new team at Reach Studio and shape a slate that wins attention in a competitive sports landscape. This is a hybrid role 3 days per week at our Canary Wharf Hub. Reach Studio has already launched a variety of content and podcasts including our branded content______ and an___. From developing existing vodcasts to producing new video series’ and formats that our audiences will love, we want you to join us for what's next. What you’ll do • Devise and execute the content strategy for a new sports YouTube channel, overseeing the weekly production cycle while keeping a big‑picture focus to ensure the channel moves in the right direction, • Develop, produce and direct premium short and long‑form video for YouTube and socials, • Lead a core team: Producer, Videographer, Senior Video Editor, and Social & Community Channel Manager, • Continually analyse output and performance and pivot content quickly where needed, • Set and optimise workflows, uphold quality control, and embed best practice across the team, • Own end‑to‑end production: planning, budgets, schedules, risk management and delivery, • Negotiate fees, manage contributor relations and ensure robust duty of care, • Partner with senior editorial and commercial teams to shape formats and monetisation, • Scout new talent/creators and build a pipeline of guests and collaborators, • Use audience insights to refine formats, thumbnails, titles and publishing cadence What you need to succeed The ideal candidate is a digital-first sports content expert with strong directing and edit producing skills. Someone who is deeply immersed in the cultural sport conversation and attuned to online trends. You are commercially aware and experienced in creating successful content on YouTube, Instagram, TikTok, and Facebook, and have a proven track record of setting up studio and on-location shoots across the UK. This individual thrives under pressure in fast-paced environments, consistently demonstrating initiative, problem-solving abilities, and creativity. With exceptional organisational skills and meticulous attention to detail, you should be capable of working both independently and collaboratively within a team. You excel in content development, storyboarding, scripting, editing, and confidently pitching ideas. Proactive and motivated, you embrace any task with a positive attitude and a collaborative approach, especially when working with short turnaround times. How we'll look after you We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including: • 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to., • An extra day's paid leave each year to volunteer for a cause close to your community or your heart., • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!), • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings., • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice., • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share ___. If there's something you want to understand more about, just ask - it won’t make a difference to your application., • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments., • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice., • Wellbeing support - including a 24/7 assistance programme for you and your family., • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products., • Interest-free loans - including for season tickets and technology Additional Information Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

The Opportunity: As a Private Client Director with Fisher Investments, you will call high-net-worth leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective clients with the goal of gathering new clients and assets for our firm. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. You will be supported by dedicated portfolio management and client service groups who manage the transition and retention of client relationships, allowing you to focus purely on selling. You will report to the Managing Director. Your Qualifications: * Consistent and quantifiable individual sales success with stock market investors * RDR level 4 qualification * 5+ years of success selling to high net worth individuals * Quantifiable track record in closing new investor business * Motivated mindset to set and reach goals: "money is a measure of success" * Calculated risk-taker; willing to win-some, lose some * Proven closer; outstanding documented sales ability * Optimistic outlook; see failures as opportunities to improve and find solutions * High activity orientation and persistent through setbacks * Ability to connect with a wide array of audiences through dynamic interpersonal skills * Highly ethical and professional Why Fisher Investments Europ e: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Recruiter: Krystle James Hiring Manager: David Duck Career Grade: D Internal Closing Date: 27/11/25 #BTSEC25 Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. The Cloud Engineering Specialist independently implements core infrastructure and security services in Amazon Web Services to deliver highly available and scalable services, automating time intensive processes whilst and meeting security and compliance objectives in all aspects of the secure cloud ecosystem. This job role is based in London. Onsite (5 days office based). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Security Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible. • Be hands on in the build and development of world class secure cloud-based solutions as part of an agile delivery team., • Lead the design of cloud solutions., • Work directly with our customers to understand their requirements., • Working with support teams to enable management and monitoring of cloud-based systems, and their ongoing support., • Provide some third line support to deployed cloud-based solutions., • Line manage several more junior members of the team, assisting them in their professional development. Cloud Security Cloud Migration Operating Systems Continuous Integration/Continuous Deployment Automation & Orchestration Inclusive Leadership • Have experience utilising AWS cloud services, both compute and appropriate managed services., • Have expertise in developing for cloud, with experience in iterative full-stack development in appropriate languages (for example node.js or Python)., • Have experience in delivering Kubernetes or AWS EKS solutions., • Have experience managing infrastructure-as-code, for example using Terraform or AWS CloudFormation., • Have experience managing or mentoring more junior colleagues., • Have some experience with CI/CD pipelines, and tools such as Jenkins., • Have experience automating specific management and maintenance activities, to support BAU tasks in complex systems environments. (e.g. new cloud account creation, bulk user management, environment housekeeping, monitoring and compliance)., • Have familiarity with micro-service and container based deployment strategies, and a zero trust authorization model., • Some experience in the migration of on-prem solution to AWS., • Have experience with other cloud platforms such as Azure and GCP., • Competitive salary, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • On-call allowance (Depending on role requirements), • 25 days annual leave (not including bank holidays), increasing with service, • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan, • World-class training and development opportunities, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes., • Discounted broadband, mobile and TV packages, • Access to 100’s of retail discounts including the BT shop #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

London or Bristol - Hybrid working 3 days in the office, 2 wherever. In this role, you will be part of the Work, Reward & ER Centre of Excellence within the People & Culture function. It’s a key position for BT Group as we adapt to the rapidly changing skills and capabilities needed for the future. You will use external insight to understand future skill requirements, analyse our current organisational capabilities, and work with business leaders to develop actionable workforce plans. A core part of the role is helping to influence activity across People & Culture to close any capability gaps. The ideal candidate will have a strong People & Culture background, good awareness of workforce planning, and the ability to analyse data and distil it into clear insights and recommendations. A solid understanding of how different HR levers shape workforce development is important. As the role works closely with senior stakeholders, someone who is politically astute and a strong strategic thinker will thrive. -Support the development and delivery of BT’s Strategic Workforce Plan, ensuring future skills and capabilities align with long-term business strategy. -Contribute to the overall BT Strategic Workforce Planning roadmap to improve the maturity, accuracy and effectiveness of our approach. -Lead the scoping and design of BT’s strategic workforce management tooling roadmap, working closely with partners in Digital. -Conduct regular market scanning and benchmarking to ensure internal practices remain current. -Develop and deliver workforce data and insights to inform BT’s People Strategy and support key decision-making. -Develop and enhance the BT Strategic Workforce Planning playbook. -Act as a trusted consultant to business partners and leaders on strategic workforce planning matters, providing insight and best practice to support local initiatives. -Collaborate with the workforce management community across BT Group to ensure alignment between SWP and WFM activity. Key Skills: -Use large and complex datasets to generate insights and support actionable recommendations. -Develop strategies that align with organisational goals while anticipating challenges and opportunities. -Analyse processes, identify inefficiencies, and deliver effective solutions. -Collect, interpret, and present data to inform decisions; strong Excel modelling required. -Understand how workforce planning drives value, revenue, and competitive advantage. -Build relationships, influence others, and convey information clearly. -Engage and collaborate with stakeholders, building trust and alignment. Experience: -Experience across the strategic workforce planning lifecycle is desirable, including forecasting future workforce needs, conducting gap analysis, and developing actionable talent plans. -Proven ability to work cross-functionally in complex, matrixed environments. -Experience developing data models and visualisations (e.g., Power BI, Anaplan) preferred. At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. -10% on target bonus -BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% -From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. -Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. -25 days annual leave (not including bank holidays), increasing with service -24/7 private virtual GP appointments for UK colleagues -2 weeks carer’s leave -World-class training and development opportunities -Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Location: Teddington with flexibilitySalary: £51,000 per annum Who we’re looking for As Customer Experience Manager in RHP Home, you’ll oversee the complaint performance of our repairs contract, making sure we’re able to resolve any issue that our customers raise. You’ll live and breathe customer service and do all you can to deliver to the highest possible level. No two days will be the same in this role, as you’ll do whatever is necessary to keep our customers happy and make sure their homes are repaired as quickly as possible. You’ll resolve complaints appropriately and make sure we follow up on these quickly by arranging works and appointments. You’ll be curious, looking for innovative ways to drive a service that reduces the need for customers to complain. Your superb communication and influencing skills will enable you to build strong relationships. You’ll have experience in resolving customer complaints and the ability to work with stakeholders effectively. Your relationship building skills and outstanding ability to communicate across a diverse range of customers, colleagues and partners will mean that you can make sure we deliver excellent repairs to all of our customers and keep our homes in top condition. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on ‘apply now’ Closing date for applications is 14 December

All Locations: London, Birmingham, Bristol, Manchester, Glasgow, Belfast Working Style: 3 days a week in office, 2 days anywhere Microsoft Teams is a massive growth area for BT. We are at a major turning point in the UC marketplace with more and more solutions moving from on-prem to vendor clouds such as Office 365. This role is key in providing innovative, cost-effective ways to compliment these services by enabling PSTN connectivity and providing an end-end service wrap with enhanced QoE tools and reporting. You’ll be a Subject Matter Expert for Microsoft Teams Direct Routing and Operator Connect with responsibility for technical design, deployment and support of various platforms providing Enterprise Voice for BT business customer both direct and through Wholesale. Specific responsibilities include:- • Design & configuration of Audiocodes SBCs connected to a variety of SIP trunking platforms from Enterprise and Wholesale, • Design & deployment of hosting environment in Azure including support for High Availability, • Design, deployment & testing of new Teams features such as Local Media Optimisation, • Engaging with customers to provide expertise and consultancy on both technical architecture and troubleshooting. Eg assisting with “must win” opportunities., • 4th line support to key stakeholders, • Design responsibility for hybrid cloud platforms such as Zoom which make use of the same SBC hosted architecture, • Maintaining awareness of technical trends and innovation across the UC marketplace and sharing with stakeholders in the LoBs to help BT gain an early mover advantage where appropriate., • Driving efficiency and scalability through the re-use of technical designs and automation, • Proactively simplifying and enhancing the architecture to improve customer experience. Mandatory • Expert knowledge in Zoom / Skype for Business or Office365 including Skype Online or Teams, • Knowledge of the Enterprise voice (preferably Microsoft) portfolio and marketplace, • Knowledge of voice, collaboration and technology trends, • Experience of consultancy, design, deliver and migration of Microsoft / voice solutions (Skype, Teams Office365), • Have a background in producing detailed design documents for a technical audience, • Be able to consider how any given product or feature will not only be deployed, but how it will supported and maintained in-life, how it will be ordered, and how faults will be resolved, • Expert knowledge of the different consumption models Wholesale/Direct and how changes in API’s will impact each line of business., • Work alongside suppliers, third parties and other teams within BT, such as security, firewalls and data networks. • Be passionate about working with new technologies and products, • Have the ability to work independently on complex voice and data solutions, • Have experience with Microsoft voice technologies /Teams including Operator connect, • Be comfortable presenting completed solutions to relevant BT teams, • Be comfortable working across multiple projects simultaneously., • Externally recognised credentials such as Microsoft MCSE Communications / Productivity or equivalent. • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • Life Assurance Cover, • Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Recruiter: Krystle James Career Grade: D Internal Closing Date: 09/12/25 Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance ( . An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role. Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. We help BT fulfil its global regulatory obligations, supported by our close relationship with customers coupled with our technical expertise and operations staff. We develop innovative service and technical teams that create, manage, and maintain innovative solutions to meet specific customer problems. You will be part of a specialised team undertaking a full range of technical service duties including request fulfilment, incident management and proactive maintenance providing great customer service. The services we provide have a direct impact on the BT customers and therefore the ability to respond to short timescales with sensitivity and discretion is essential. This job role is based in London. Onsite (5 days office based). Monday-Friday 9am-5pm. You must be able to obtain DV Security Clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this. • Deliver and operate services for our special customers, working to contracted Service Level Agreements (SLAs) and Service Level Targets (SLT’s), • Be part of an exceptionally motivated onsite BT Technical Services Team, • Manage and technically support both internal reference and critical customer located Collaboration platforms, systems and networks for our key customers., • Own and manage all critical change and support activities. Deploy system updates, install patches providing critical or urgent configuration support., • Establish and maintain high availability of platform services. Ensure rapid and robust resolution of incidents during normal operations. Responsible for successful deployment of change activities, upgrades and other system enhancements., • Troubleshooting, • Network Configuration, • Issue Resolution, • Network implementation, • Network Security Mandatory experience: • Degree educated (or vocational qualifications within relevant disciplines), • Operational and management experience within the IT sector, • Able to form part of an out of hours on call rota (1 week in 3 or 4), • Administration of Cisco Unified Communications manager (CUCM), Cisco Unity Connection (CUC), Cisco Packaged Contact Centre Enterprise (PCCE), • Troubleshoot user issues related to PCCE, CUCM, Unity, • Competitive salary, • 10% on target bonus (Depending on country based), • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • On-call allowance (Depending on role requirements), • 25 days annual leave (not including bank holidays), increasing with service, • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan, • World-class training and development opportunities, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes., • Discounted broadband, mobile and TV packages, • Access to 100’s of retail discounts including the BT shop #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Location(s)- Birmingham, Bristol, Manchester or London (3 days a week in the office) As a Commercial Analyst Outdoor, you’ll work within the Network Readiness Commercial team in ESN and interfaces with the Home Office and 3 Emergency Services (3ES) Users to facilitate and deliver ESN network coverage Outdoor. You’ll own and manage commercial relationships with the Home Office and be a key interface between the Coverage Teams at the UK Home Office and a number of teams across BT Business and Networks. This role will lead the commercial relationship on a number of programmes including the Power Resilience, Air to Ground, RAN refresh and EAS. The ability to build strong effective relationships with customer and suppliers to deliver key ESN services is critical to the success of this role. You will be required to undergo National Security Vetting to SC or NPPV level. • Supports Home Office relationships and ensures plan in place for Outdoor Coverage related projects, • Administer all Outdoor coverage related change within the ESN contract, • Administer price and scope changes to support the delivery of Change Requests, • Provide commercial support for contractual deliverables within the ESN contract, • Stakeholder management, internal and external., • Support agreement of deals and commercial terms with Home Office other ESMCP partners in relation to Outdoor Coverage., • Risk administration for Network Readiness, • Proven internal and external stakeholder experience and relationship management up to senior manager, • Contract and Change Management experience with experience administering contract changes., • A background in finance, commercial, or procurement., • Experience preparing PowerPoint presentations Commercial Acumen Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. • 10% on target annual bonus, • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%, • X4 Salary Life Assurance, • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice, • 25 days annual leave (not including bank holidays), increasing with service, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV package, • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Location - London or Bristol - Hyrid working, 3 days in the office, 2 wherever. In this role, you would be a part of the Work, Reward & ER Center of Excellence, within the People & Culture function. This is a role that will be critical to the future success of BT Group. The skills and capabilities that organisations require is changing at an every increasing rate. This role will lead a cross-functional team to: • Utilise external insight to greater understand the skills and capabilities we need in the future, • Conduct analysis to build our understanding of the current plans and capabilities of the organisation, • Strategic Workforce Planning – Translate future skills and workforce strategy into actionable plans aligned with long-term business priorities., • Workforce Analytics & Forecasting – Lead demand/supply modelling, scenario planning, and forecasting to address capacity, capability, and location gaps., • Skills Ecosystem Management – Govern frameworks for identifying, building, and acquiring critical skills; partner with leaders on multi-year workforce plans., • Data-Driven Insights – Use internal analytics and external market intelligence to provide actionable insights on workforce risks and opportunities., • Integration & Alignment – Ensure workforce plans align with financial planning (MTP) and inform organisation design decisions., • Stakeholder Advisory – Act as a trusted advisor to HR and business leaders, influencing decisions through evidence-based recommendations., • Standards & Governance – Develop and continuously improve workforce planning methodologies, tools, and compliance processes., • External Benchmarking & Risk Management – Monitor labour market trends, competitor practices, and manage workforce-related risks., • Strategic Workforce Planning – Expertise in demand/supply modelling, scenario planning, and workforce analytics., • Data & Insights – Strong ability to interpret complex data, build dashboards, and translate insights into actionable recommendations., • Skills Frameworks – Knowledge of skills taxonomy and interventions (build, buy, borrow)., • Organisation Design Integration – Linking workforce planning outputs to structure and capability decisions., • Market Intelligence – Skilled in benchmarking labour market trends and competitor practices., • Agile & Programme Delivery – Experience applying agile methodologies and managing large-scale, cross-functional programmes., • Stakeholder Engagement – Ability to influence senior leaders and collaborate across HR, Finance, and business units., • Change Agility & Continuous Improvement – Adapt planning approaches to evolving priorities and drive innovation in methodologies and tools., • 15% on target bonus, • Health Care, • Car Allowance, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job Req ID: 52313 Function: ESN Security Location(s)- London, Birmingham, Bristol or Manchester The Emergency Services Network (ESN) is a major strategic priority for BT and our commitment to connect for good for our customers and our country. The Security of the ESN is key to our customer and to our Emergency Services users. Availability of the network is a matter of life or death to the Emergency Services, and they have to have confidence in the confidentiality and integrity of their communications and operations. We have to build and maintain effective security controls to prevent and detect a wide range of cyber and physical threats. This role provides assurance that BT internal teams and suppliers have met ESN security requirements. As a ESN Cyber Security Governance & Assurance Specialist, you will execute a range of workstreams in delivering contributions to the BT Group’s, ESN Programme’s and the Customer’s overall cyber security risk management program, which is designed to ensure that the technology systems and data associated with the ESN are adequately protected. You will be required to undergo National Security Vetting to SC or NPPV level. • Contributing to the ESN Security Management Plan, ISMS and Security Processes - ensuring effective management of security within the Programme and that Contract obligations are met., • Identifying security threats to ESN and ensures the adequacy of processes and controls in place to mitigate them., • Work with other Security professionals and other teams to meet ESN security objectives., • Engage with Customer security teams, providing assurance that Security requirements are met and identifying opportunities for improvement., • Identify and understand all elements of contractual security obligations for the ESN Contract., • Deliver and verify the implementation of end to end security services as defined within specified the ESN contracts., • Deliver and implement ISO27001 compliant security strategies, policies, procedures, processes, threat identification & responses that provide wrap-around security services and solutions for the ESN service., • Deliver the required Security accreditation for the ESN contract., • Manage operational risks related to people, information, assets, revenues and reputation and ensure compliance with relevant security requirements, typically: the HMG Security Policy Framework, Contractual Obligations, company security and business continuity policies., • Monitor and manage third party supplier compliance to the flow-down of contractual obligations from BT., • Monitor and manage security awareness within the ESN Programme. Internal & Statutory Security Audit Stakeholder Management Security Assurance Policy Design • Security assurance experience, including carrying out assurance activities and writing reports and recommendations., • Experience with ISO 27001 controls and audit, • Experience of administering security processes, • Strong stakeholder management skills at a senior level., • Excellent communication and presentation skills are essential, so experience presenting security guidelines and processes to colleagues and senior audiences would be essential. Benefits At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. • 10% on target annual bonus, • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%, • X4 Salary Life Assurance, • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice, • 25 days annual leave (not including bank holidays), increasing with service, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes, • Discounted broadband, mobile and TV package, • Access to 100’s of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Recruiter: Krystle James Career Grade: D Internal Closing Date: 11/12/25 Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance ( . An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role. Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. The ILS Manager manages a team in delivering excellence in customer service delivery through the tactical delivery of issue resolution in parallel with a focus on activities and programs that enhance customer facing engineering capabilities. To manage and maintain the ILS function with a large complex Managed Service with accountability to Senior Manager – Specialist Services. To manage, coach, mentor, inspire and support the platform team through continuous improvement and influencing best practice; providing feedback within the team to ensure that everyone is effective and inclusive and that there is a 'One Team approach', creating a brilliant employee experience. This job role is based outside of London within a 30-minute commute. Onsite (5 days office based). Plus 1 in 2 call out obligation. Monday-Friday 9am-5pm. You must be able to obtain DV Security Clearance in order to start this role. You will need to have lived in the UK for 10 years+ to obtain this. • To manage, grow and maintain ILS activities within the Managed Service within the Sector. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver ILS interventions, using the latest ILS Strategies in line with the MoD Framework., • Where appropriate manage, plan, and administrate complex ILS activities and strategies. You must have the ability to lead, create/develop strategy & policy and manage the ILS activities within the managed Service creating and managing the required documentation to support all of the above., • You are to have strong collaborative leadership skills to create, develop and maintain The Managed Service; you need to be agile in approach in maintaining strong strategy, objectives and goals in regard to the operational service lifecycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager., • You are to champion and aid cost reduction within your area of responsibility as cascaded by your line of business as part of BT’s overall cost reduction strategy., • Service Delivery, • Issue Resolution, • Stakeholder Management, • Quality Assurance, • Decision Making MANDATORY – ITIL V4 Foundation or working towards accreditation. DESIRABLE – ILS Accreditations/Courses in following: • Obsolesce Management, • Reliability, Availability and Maintainability, • Supportability Engineering, • NSN Training, • Competitive salary, • 10% on target bonus (Depending on country based), • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • On-call allowance (Depending on the re requirements of the role), • 25 days annual leave (not including bank holidays), increasing with service, • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan, • World-class training and development opportunities, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes., • Discounted broadband, mobile and TV packages, • Access to 100’s of retail discounts including the BT shop #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

TO NOTE - YOU MUST HAVE, OR BE ELIGIBLE FOR SECURITY CLEARANCE FOR THIS ROLE Locations: London, Birmingham, Bristol, Manchester, Belfast, Glasgow Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are; • Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors, • Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools, • Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force TO NOTE - YOU WILL NEED TO HAVE/BE ELIGIBLE FOR SC CLEARANCE The Solutions Factory Design Specialist provides support for UK field-based sales specialists and account managers by taking ownership of specialist product and solution design, pricing, and ordering. Working with colleagues across BT who manage relationships with public sector organisations, multinationals, and large corporate UK businesses, you will turn broad discussions about desired business outcomes into compelling solution designs that combine BT's diverse product and services portfolio including Voice, Contact Centre Networking, Security, IT Services, Data Centres, and Mobile technologies. You will focus on combining the right mix of BT offerings to deliver competitive and technically sound solutions while maintaining adherence to Public Contracting Regulations. The role offers the opportunity to expand business with existing customers through selling across our portfolio towers and supporting acquisition, while working closely with colleagues and stakeholders across BT to deliver responsive specialist design and solutions pricing that enables account managers to close profitable business. • Support deal qualification activity with Sales Specialists and Account Owners, understanding design briefs, tender requirements and business outcomes; assess product suitability, review customer specifications, and engage with suitable BT vendors/partners to secure preferential pricing and deal terms., • Design solutions at both high-level (with budgetary pricing) and detailed levels, ensuring compliance with BT design principles and financial guardrails; verify network and service access availability and identify potential delivery challenges., • Build comprehensive solution pricing through appropriate pricing tools, Salesforce processes, and governance approvals; create technically appropriate and commercially viable proposals, proposal documentation, and bid text that are ratified with partners and account teams., • Develop customer presentations and iterate designs, pricing, and proposal documentation based on feedback; prepare customer order forms and CRFs including eSigning support and assist with handover to delivery and order input into BT systems., • Maintain expertise in your assigned technology area by staying current with technology developments, market movements, regulations, and competitive landscape. Requirements Analysis Growth Mindset Risk Management Solution Design Proposal Development Solution Architecture • Experience in a specialist product or technical role, sales engineering, or solution design and/or solution architecture, preferably in the communications or IT Services industry., • Bachelor's degree in IT, ICT/Telecommunications, Computer Science, Engineering, or a related field, or equivalent practical experience., • Proven experience in analysing the needs of prospective customers against an existing product set and providing advice on how solutions can be delivered using those products., • Demonstrated strength in solution design, solution architecture, proposal development, and requirements analysis., • Experience working with one or more industry partners and/or vendors within the telecommunications and IT sectors., • Strong analytical and problem-solving skills, with a growth mindset and attention to detail., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across the business., • Up to 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week. About us With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.