Trabajos contact center en Hemel Hempstead - Page 2

The role is within a busy contact centre and is predominantly telephone based, with some administration work to be completed after each call. * Within the Contact Centre you will provide advice on ...

Exposure to Contact Center Infrastructure

The product our Client uses was developed for, and in conjunction with central government and offers fully integrated communications, collaboration and contact centre capabilities. Delivered as cloud ...

This SaaS platform has a broad offering across customer experience, engagement and contact-center solutions. We're looking for seasoned AEs that have a track record of working with large enterprises ...

Wellbeing Centre Coordinator ... Do you have previous experience of being first point of contact for students in need of wellbeing ...

Prioritise tasks based on the agreed Contact Centre Service Level Agreements. * Help to develop and support the training of new members to the team using the contact centre systems and relevant ...

Permanent 37.5 hrs Contact Centre Opening Hours : Monday - Friday, 8am - 6.15pm (variable shift patterns) and Saturdays 9am - 1pm (you will be required to work 1 in 3 Saturdays. OVERVIEWOur client is ...

Lead the Contact Centre strategy from development to implementation to day-to-day operations including the development and management of a balanced scorecard of metrics, including First Call ...

Exposure to Contact Center Infrastructure Please send your resumes to sri@s3staff.com for immediate consideration.

SKILLS & TRAITS REQUIRED ● Minimum 10+ years of experience selling enterprise software into Fortune 500 accounts is required. ● Minimum 10+ years of specifically experience selling contact center ...

We're seeking Customer Service Advisors to join our busy and established team based in our vibrant contact centre in Dunstable . This is an excellent opportunity for a motivated and driven individual ...

Some of your duties will include: - Working in a busy Contact Centre and acting as first point of contact for clients - Managing incoming calls and emails in relation to the property redress scheme ...

Are you an experienced Contact Centre Senior Operations Manager? We are looking for an exceptional Leader to undertake the role of Head of Operations at our location in Kingston upon Thames . At ...

Experience as a Client Partner in a Contact Center is a MUST. Role Description: As the Director/AVP of Client-Partner, you will be a senior leader responsible for driving client satisfaction ...

Overview This is an incredible L&D Manager role partnering with the outsourced Contact Centre Operation. You will be accountable for creating the training content from end to end, with responsibility ...

This is in a busy customer service centre, you will working 37.5 hours a week Monday to Friday.You will be the first point of contact for the customers, patience and empathy are key, delivering ...

Key Responsibilities: * directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems * all direct customer orders as per the internal sales order ...

To work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring the Council's deadlines for responses is complied ...

Experience in a contact centre environment. * Experience in investigation and information gathering. * Excellent verbal and written communication skills. * Working knowledge of Microsoft Office i.e

GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the role * Accountable for Technology client engagement on behalf of the SS&C GIDS ...

You'll be responsible for managing a team of schedulers and planners, liaising with the client's contact centre, whilst monitoring and managing the day-to-day service delivery, ensuring all cases are ...

Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems * Manage all direct customer orders as per the internal sales order process

... contact centre experience * Excellent knowledge of customer service principles and practices * Knowledge of SAP & CRM systems * Microsoft Office including Word, Excel (advanced level), Outlook ...

The candidate may be the primary point of contact for both internal customers (for example: Network ... Data Center engineering operations events. • Participate in daily/weekly team meetings. • ...