Customer Service jobs in Hemel HempsteadCreate job alerts

Find where you belong! \n \n Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career. \n \n Wha... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

CUSTOMER SERVIE ADVISOR Our client is a successful online business who, over the last 2 years, have grown from strength to strength. Due to their success, they are looking for an experienced customer service advisor who is a focused individual to work 4 days in their office and 1 from home. Unico Recruitment is delighted to be recruiting for a Customer Service Advisor to join a well-established and successful business based in their office in Borehamwood This is a fantastic opportunity for someone with previous customer service experience who enjoys speaking with customers, solving problems and working as part of a busy and supportive team. Our client is a leading UK business with an extensive national presence as well as operations internationally. Due to the continued growth of their online operation, they are looking for a motivated and enthusiastic individual to join their Customer Service team. The Role As a Customer Service Advisor, you will play an important role in supporting customers and internal teams with online orders, enquiries and general customer service. Your responsibilities will include: Handling inbound and outbound calls with customers and internal branches Processing customer orders placed through the website Processing orders received from internal branches Communicating with customers via online chat and email Tracking customer orders and liaising with courier networks Supporting customers with website queries and assisting them with placing orders Resolving customer enquiries efficiently and professionally Providing excellent customer service throughout the customer journey Completing general office administration and customer service duties About You We are looking for someone who is confident, personable and genuinely enjoys helping customers. The successful candidate will ideally have: Previous experience within an office based customer service environment Experience communicating with customers over the telephone and via email Good computer skills and confidence learning new systems Excellent communication and interpersonal skills A strong work ethic and the ability to use your own initiative A positive, friendly and professional approach The ability to work effectively both independently and as part of a team Good organisational skills and attention to detail Full training will be provided on the company’s internal systems and processes. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search. Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Customer Service Planner St Albans £30,784 per annum + excellent benefits Permanent, Full Time (40 hours per week) We are looking to recruit a Customer Service Planner to join our team in St Albans, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Competent in communicating with direct operatives, subcontractors, and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates

We are actively seeking a customer service focused individual who enjoys interacting with clients based in St Albans. Categorised as an Internal Sales Executive your day to day your role will be to engage with clients existing and prospect quoting prices and securing orders. You must have good numeracy ability together with an excellent telephone manner. Your role is to try and secure bookings from client's who have shown an interest in quotations. Building a rapport with clients to ensure repeat business. You will work within a team of 5 talking clients through the formalities of the business. The successful applicant must possess: A friendly telephone manner An energetic, enthusiastic personality Strong negotiating skills Good attention to detail A positive atittue and desire to succeed In return the company offer a salary of up to £30000pa, opportunity to progress and grow within the organisation. Please apply now for this role

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

We are recruiting for an established technical events business looking to appoint an experienced Account Manager to join its growing team.

CUSTOMER SUPPORT ADVISOR Trinity Estates • £24,530 per annum • Hemel Hempstead (Head Office) • Full-time, Office-based ROLE OVERVIEW We're looking for a Customer Support Advisor to join our busy and friendly customer support team at Trinity Estates' head office in Hemel Hempstead. This is a people-first role, centred on delivering outstanding service to the residents and clients across our residential property portfolio. If you're a confident communicator who thrives in a fast-paced environment and genuinely enjoys helping people, we'd love to hear from you. ROLE EXPECTATIONS This role is all about communication — across phone, email and our online reporting systems. You'll be the first point of contact for residents and clients, handling a wide range of queries and ensuring every interaction is dealt with professionally, promptly and with care. You'll work closely with our Property Management Team and other internal stakeholders, helping to keep things running smoothly across our regional property portfolios. WHAT SUCCESS LOOKS LIKE You'll be succeeding in this role if: Residents and clients feel heard, helped and well looked after Queries are resolved accurately, politely and within agreed timeframes Your written communications are clear, professional and error-free You manage your workload effectively, prioritising urgent matters confidently You're growing your knowledge of the property industry and contributing positively to the team HOW YOU'LL SPEND MOST OF YOUR TIME On a typical day, you'll be: Handling inbound telephone and email enquiries from residents, clients and internal teams Responding to all communications in a polite, timely and professional manner Assessing and actioning issues arising on regional property portfolios Presenting clear and logical responses when managing difficult or challenging calls Ensuring all written correspondence is concise, accurate and professionally presented Collaborating with Property Managers and other stakeholders to resolve queries efficiently WHO THIS ROLE IS FOR This role suits someone who: Has clear, confident communication skills — both written and verbal Has an exemplary telephone manner and can manage challenging calls calmly Listens carefully and asks the right questions to fully understand a query Can prioritise effectively and stay organised in a busy environment Takes ownership of their workload and uses good judgement to make decisions Is committed to their own development and eager to learn about the property sector EXPERIENCE THAT HELPS You don't need a background in property — we'll provide full training. What matters most is the right attitude and communication skills. The following would be an advantage: Previous experience in a customer service or contact centre environment Confidence handling a high volume of calls and emails Strong written English and attention to detail Comfortable using IT systems and online platforms Ability to remain calm and professional under pressure WHAT WE OFFER Salary of £24,530 per annum 24 days annual leave plus bank holidays Monday to Friday, 09:00–17:15 — no weekend or bank holiday working Perkbox membership with discounts across retail, travel and entertainment Employee Assistance Programme for confidential support Cycle to Work scheme Employee Referral Scheme Star of the Month recognition incentive Staff social events Genuine opportunities for career growth and development ABOUT TRINITY ESTATES Trinity Estates is one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, we provide residential management services nationally, supported by a comprehensive head office team in Hertfordshire including surveyors, accountants, legal professionals and a large customer support function. Our Customer Support Team is a vibrant, hardworking group of 30+ people who are passionate about great service. We're proud to be diverse, supportive and inclusive — and we take the development of our team seriously. Trinity Estates is part of the Trinity Property Group, an Odevo Group Company. HOW WE HIRE Initial conversation with our talent team Interview focused on your experience, communication style and approach We aim to complete the process within two to three weeks and will keep you informed throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. For further information, contact our recruitment team on 020 4604 3121, quoting reference #LI-IG1. TPBN1_UKTJ

Candidates with experience of: Financial Services Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Account Executive, Customer Account Manager, Customer Success Executive, Client Relationship Executive, Business Development

This is a great opportunity for someone ready to step up from an SEO Executive/Senior Executive position, or an existing Account Manager who wants genuine ownership of their clients and SEO strategy. Youll be getting involved in: Owning SEO strategy and client relationships end-to-end Technical SEO

HR Path Group seeks a highly experienced Workday Consultant to define and deliver fit-for-purpose Workday solutions for a global client base.

Proven experience in a Technical Account Manager, Account Manager or similar client-facing role within an MSP or IT services business. Due to continued growth, our client is looking for a dynamic Technical Account Manager to join the team. A solid technical understanding of managed IT, Microsoft 365

Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We are Cisco, and our power starts with

Set2recruit LTD is seeking a Technical Account Manager in Hertfordshire.

Food & Beverage Operational Support Manager, South (Fixed Term Contract to end of May 2027) Field Based (regular travel to parks and the office) Annual salary + bonus, car allowance and benefits** We're looking for an experienced Haven F&B leader to join our Central Operations team on a fixed-t

You will manage reactive, quoted, and planned works, ensuring service delivery, profitability, and compliance with SLAs. Fusion People are seeking an experienced Contracts Manager to oversee maintenance and facilities management across a dedicated client portfolio in Bristol.

We're looking for an experienced Haven F&B leader to join our Central Operations team on a fixed-term contract as an F&B Operational Support Manager, supporting our Southern parks. Food & Beverage Operational Support Manager, South (Fixed Term Contract to end of May 2027) Field Based (regular travel

We're looking for an experienced Haven F&B leader to join our Central Operations team on a fixed-term contract as an F&B Operational Support Manager, supporting our Southern parks. Food & Beverage Operational Support Manager - Hertfordshire. Food & Beverage Operational Support Manager, South (Fixed

About the RoleWe're looking for an experienced Amazon Customer Connect & Service Platform Specialist to join our Service Assurance team. AI-enabled customer service capabilities, such as Amazon Bedrock and Amazon Lex. You'll keep the platform secure, reliable and fit for purpose for the partners, re

The role primarily involves driving the team to designated locations, ensuring their safety and timely arrival, and providing excellent customer service to potential customers during field visits. Job Title: Driver & Customer Service Representative. We are looking for a reliable and professional dri

You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping everything audit-ready. Take the lead during service – organising the team, managing workflow, and ensuring everything runs smoothly.

Supervising the catering team to ensure the delivery of the catering service to customers. The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food S

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

Supports team members to maximise sales and customer service opportunities by understanding guest needs and recommending suitable products and services. Previous experience leading and motivating teams within a sales or customer service environment. Highly motivated to deliver outstanding sales resu

You should have experience in underground service detection using tools such as CAT and Genny, alongside a strong awareness of health and safety practices.

We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time. This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or

We are very focused on delivering these products and services to meet all our customer requirements with particular attention to turnaround time performance. We offer a range of flexible benefits designed to support you, both in and out of work, including: Competitive salary and up to 5% annual bon

My client, a leading organisation in the defence and security sector, is currently seeking a Software Team Leader to join their team in Kent.This permanent position offers an opportunity to work on advanced, technology-led defence systems, shaping a safer future for all.Providing technical and peopl

Job&Talent do NOT charge any fees for our services. GBP hourly Essential Requirements for Team Leader Nights: Previous office or transport experience Skills and Qualifications for Team Leader Nights: Good attention to detail * Self-disciplined and able to work under pressure to ensure deadlin

To ensure that our customer action plan maximises the customer experience and meets local community needs Monitoring and measuring of customer satisfaction KPIs Be responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teams Create and de

What You'll Do Support the General Sales Manager in delivering new and used vehicle sales targets, profitability objectives and manufacturer standards Coach, develop and support the Sales Team to maximise customer engagement, conversion rates, product knowledge and process compliance Monitor sales p

GBP hourly Essential Requirements for Team Leader: Previous office or transport experience Skills and Qualifications for Team Leader: Good attention to detail Self-disciplined and able to work under pressure to ensure deadlines are met Basic maths skills and effective written and spoken Engl

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass

Finance Team Leader St Albans, Hertfordshire (Hybrid) £38,000 – £40,000 per annum Ready to step up and lead the transactional finance function at a well-established IT Managed Services Provider? My client is a respected UK specialist in enterprise networking, cyber security and managed IT infras

You will be an experienced team leader and supervise a collection team and be responsible for allocated vehicles and other resources to ensure safe, efficient and customer focused delivery of recycling xrnqpay and refuse collection services.

Working as “One Team” to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile! Keys roles and responsibilities:

Youll oversee the day-to-day maintenance operation, allocate work, support technicians with more complex issues and make sure vehicles are serviced, repaired and returned to the fleet safely and efficiently. The Role Leading and supporting a team of mechanics and workshop staff Allocating daily jobs

You will work closely with machinists, production operatives and the Production Supervisor to ensure production targets, quality standards and customer requirements are achieved safely and efficiently. This is an excellent opportunity for a Machine Shop Team Leader to join a well-established, Bourne

A top-tier engineering consultancy in York is seeking a Principal Rail OLE Design Engineer to lead multidisciplinary rail projects.You will manage OLE design requirements, ensure high-quality deliverables, and mentor junior staff.The ideal candidate will have an engineering qualification, strong kno

You’ll oversee assessment of Airworthiness Directives, Service Bulletins and other technical documentation, monitor Engineering Orders and work instructions, and help ensure the fleet remains compliant with regulatory requirements. At easyJet, we are dedicated to fostering an inclusive workplace t

You’ll ensure that every engagement with prospective customers highlights the technical excellence, scalability, and enterprise readiness of their cutting-edge AI platform. You will start leading a team of 4 Junior Pre-Sales Engineers in a role with an 80% sales / 20% solutions engineering split s

Wise Monkey Recruitment ltd is seeking a friendly and confident Temporary Customer Service & Telesales Assistant for an office-based role in Dorking. You will contact customers by phone and email, assist with online submissions, answer questions, and support users through the process.