Job Description - Prepares sales invoices and maintains records and accounts of sales activity; - Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment. - Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. - Provide regular updates on sales metrics to the sales team and management. - Respond to customer inquiries promptly and professionally via email, phone, or in-person. - Provide information about products, pricing, availability, and delivery schedules. - Handles customer complaints or forwards them to relevant member of sales team; - Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. - Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. - Ensure accurate stock levels and assist in resolving any discrepancies. Skills - An associate’s or bachelor's degree in business administration or similar preferred. - Previous experience in sales administration, or a similar role. - Exceptional interpersonal and customer service skills. - Proven work experience as a Sales administrator or Sales support agent - Hands on experience with CRM software and MS Office (MS Excel in particular) - Understanding of sales performance metrics - Excellent organizational and multitasking skills - A team player with high level of dedication - Ability to work under strict deadlines - Certification in Marketing, Sales or relevant field is a plus
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