Customer care jobs in Ilford - Page 2Create job alerts

Store Manager Store Manager - Ilford - 39 hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ilford. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team. We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution. Click here for more details and other benefit Join Us! Pets just see people-they don't discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don't perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team. Don't wait-apply now! We may close the vacancy early due to high interest

Veterinary Care Assistant - Romford We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join us at Romford Vets for Pets. We're a thriving 24-hour practice with a well-established team including 13 Vets, 17 RVNs, 7 SVNs and 12 Receptionist between 2 practices based in Romford and Romford Gallows. Our spacious surgery is purpose built to industry leading standards and has state of the art equipment including 2 dedicated operating theatres, ultrasound, in house laboratory and digital radiographs. We also have a full endoscopy unit, access to CT in one of the branches and are continually looking to invest in the best to improve the services that we can offer to our clients. Our location offers free on-site parking as well as fantastic transport links into central London in just 25 minutes and out to the Essex countryside within 20 minutes. We're looking for a team player who is willing to get stuck in, work hard, and is keen to learn. We'll provide training and support to get you going, and you'll quickly become an integral member of the team. Your tasks will include keeping the clinic clean, tidy, and organised; feeding and monitoring in-patients; running clinical tests; managing stock; handling a variety of small animals; helping set up for operations; deep cleaning all areas; speaking to clients on the phone and in person. Good verbal communication skills and basic computer literacy are essential, as well as some previous experience in animal handling. This role is working full time, 40 hours per week and 1 in 4 full weekends. There will be the occasional night shift involved with this role to help cover holiday and sickness within the team. There will be a mixed rota working from Romford Vets for Pets and Romford Gallows Vets for Pets. If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. The attributes required • You are the friendly and welcoming face for the client and their pets when they arrive at the practice., • You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available., • You are calm, attentive and always focus on the clients' needs., • You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets., • You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet. Benefits In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

PLC Engineer Before applying for this role, please read the following information about this opportunity found below. About the Role Were seeking an experienced PLC Control Systems Engineer (510 years) to design, program, test, and commission industrial control systems across power solutions projects. Including diesel generator controls, switchgear/ATS/AMF panels, load sharing/synchronisation, and associated HMI/SCADA interfaces. The role spans the full project lifecycle (FDS/DDS, coding, FAT/SAT, on-site commissioning), working closely with electrical design, project managers, and clients to deliver robust, safe, and maintainable systems that meet industry standards. Key Responsibilities 1. Design & Development Produce and own control system deliverables: User Requirements (URS), FDS, DDS/SDS, I/O lists, Cause & Effect, alarms, and test plans. Develop PLC/HMI/SCADA applications to internal coding standards and client specifications. Configure and integrate generator controllers (Deep Sea Electronics (DSE), ComAp, Woodward), synchronising and load-sharing schemes, ATS/AMF logic, and black-start/priority management. Interface PLCs with protection relays, meters, breakers, UPS, and BMS/EMS systems. Collaborate with electrical design for wiring schematics (e.g., EPLAN/AutoCAD Electrical) and panel build liaison. 2. Testing & Commissioning Lead FAT/SAT, I/O checks, loop testing, simulation, and site commissioning. Troubleshoot PLC, HMI/SCADA, and comms networks; implement robust fixes and design improvements. Produce handover packs, as-built software, change logs, and training for end users (O&M). 3. Documentation, Quality & Compliance Maintain version control, change management, and code libraries (e.g., Git-based workflows). Ensure compliance with functional safety and electrical standards where applicable (e.g., IEC 60204-1, SIL principles/IEC 61511), PUWER, and Machinery Directive/UKCA. Contribute to RAMS for site works; uphold ISO 9001 quality procedures and good engineering practice. 4. OT Networking & Cybersecurity Design and commission industrial Ethernet networks (managed switches, VLANs, NAT, routing). Implement and document secure architectures and segmentation, harden PLC/HMI/SCADA assets, and apply password/backup policies and access controls in line with best practices. Configure and troubleshoot common industrial protocols: Modbus TCP/RTU, Profinet, Profibus, EtherNet/IP, OPC UA; (nice to have: IEC 61850, DNP3). 5. Continuous Improvement & Support Mentor junior engineers, contribute to coding standards, reusable function blocks, and templates. Provide remote and on-site support, root-cause analysis, and preventive maintenance recommendations. Suggest design enhancements for reliability, maintainability, and lifecycle cost reduction. Technical Skills PLC / HMI / SCADA Allen Bradley, Siemens TIA Portal (SCL/ladder), WinCC/Unified; Rockwell Studio 5000 (Ladder/Structured Text), FactoryTalk View. Optional: Schneider EcoStruxure, Mitsubishi GX Works, Beckhoff TwinCAT, AVEVA/Wonderware, Ignition. Must have written system code from conception / from design. Generator & Power Integration DSE/ComAp/Woodward controller integration, breaker control, load management, protection interfaces. Familiarity with UPS systems, power meters, and protection relays. Networks & Protocols Layer-2/3 concepts, VLANs, NAT, routing, industrial firewalls; Modbus, Profinet, Profibus, EtherNet/IP, OPC UA. Electrical & Safety Read/mark up schematics, panel layouts, and cable schedules. Awareness of IEC 60204-1, functional safety (SIL concepts), BS 7671 principles, PUWER; RAMS. Qualifications & Certifications (Desired) Degree/HND in Electrical, Electronic, Control/Automation, or Mechatronics Engineering (or equivalent experience). ECS/CSCS or safety passports. Full UK driving licence and ability to work on client sites. Nice to have: Functional Safety awareness (e.g., TV), CompEx/ATEX awareness where applicable. Personal Attributes Methodical, safety-first, and quality-driven, strong attention to detail. Clear communicator with clients, site teams, and non-technical stakeholders. Proactive problem solver, comfortable under time pressure during commissioning. Team player who can also work independently and mentor others. Willing to travel to sites across the UK Benefits Competitive salary £65,000£70,000 Company pension; 25 days holiday & bank holidays. Company laptop & mobile phone. Training & certification support (APM/PRINCE2/18th Edition/Siemens/Allen-Bradley). Professional membership support (IET/APM). Flexible site travel expenses. Private health care (post probation) Working Pattern 70% Office/ 30% site as needed by projects. UK travel to customer sites, factories, and FAT locations. Equal Opportunities We are an equal opportunities employer and welcome applications from all suitably qualified individuals. xrnqpay Candidates must have the right to work in the UK, have a British passport or settlement status.

Location: Teddington with flexibilitySalary: £56,350 per annum Who we’re looking for As part of our Repairs and Maintenance team, you’ll support your team to meet business priorities in a fast-paced environment, inspiring employees and contractors across RHP Home to drive positive behaviour and minimising risk through customer-focused solutions. There will be extensive cross-team working with a dual reporting line to both RHP Home and our Health and Safety Team. As a high performing Health & Safety Operational Manager, you’ll support the business to ensure that it operates safely and to the statutory levels, across all areas as required in health and safety legislation and drive improvements using a Health and Safety management system. Communicating passionately and authentically across different channels you’ll be confident and assertive in challenging situations, adapting your style and methods to meet the needs of a diverse range of customers and colleagues. A Level 6 in Health and Safety and CertIOSH qualification is required. Due to the nature of the role, you may be required to complete an enhanced DBS check on appointment. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen

Location: TeddingtonSalary: £27,920 Who we’re looking for As part of our Rents team, you’ll use your excellent communication and customer service skills to provide resolution to customers queries at first contact, and administration support. You’ll be the first point of contact for customer rent queries, resolving issues that prevent customers from paying their rent on time. Take payments, set up agreements and direct debits and signpost customers to external agencies for support – financial and other. Understanding of Housing Benefit and Universal Credit claims. Proficient IT skills, including MS Excel and Word, and a willingness to learn new systems. Experience working in a housing or performance management role If successful in the role, you may be asked to complete a standard DBS check. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on ‘apply now’ If this role receives a high volume of applications, we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment. Closing date 16 April

Location: Teddington with flexibilitySalary: £48,676 per annum Who we’re looking for We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi skilled technicians, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair. You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation. We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings. If successful for the role, you may be asked to complete an Enhanced DBS check. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen

Location: Ham Close/TeddingtonSalary: £39,092 per annum Who we’re looking for As part of our Housing Services team, you’ll manage complex customer cases quickly and brilliantly. Consistently delivering a stellar service to support our customers and keep them safe. You’ll be based mainly at Ham Close acting as the main point of contact for leaseholders, tenants and freeholders living in the existing and new Ham Close Neighbourhood. You’ll be required to travel to attend meetings and carry out regular site and customer visits. You’ll have experience working in a similar role, managing all aspects of housing related cases, including ASB, complex tenancy/lease breaches, safeguarding, hoarding, supporting vulnerable residents, and working with internal teams. You’ll show great judgement when faced with ambiguous, complex or conflicting information whilst demonstrating inclusive behaviour and communicating passionately and authentically across different channels, adapting your style for a diverse range of customers and colleagues. Due to the nature of the role an Enhanced DBS will be required on appointment. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen

Location: Teddington with flexibilitySalary: £51,138 per annum Who we’re looking for 10 MONTHS FIXED TERM CONTRACT We’re looking for someone with a passion for communication to develop our understanding of how it feels to be an RHP customer, using feedback to develop meaningful engagement plans that improve our service and connect our communities. You’ll love connecting with all types of people and be able to mobilise and bring key teams together to deliver for our customers. You’ll have experience of relationship management or customer engagement, and the ability to turn feedback and insight into meaningful action plans. As part of the role will be on leading our social value and sustainable programme, experience in building strong, sustainable communities would be beneficial. Occasional weekend and evening work may be required. We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings. Due to the nature of the role you may be asked to complete an enhanced DBS check if offered the role. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen

About The Role HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! • Location - Ilford, • Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! T his includes some weekend, evening and bank holiday work, • Seasonal hours (shorter hours in the summer with the same pay), • Additional paid overtime, • Fantastic pension scheme including Income Protection Cover, • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week, • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months, • Free HomeServe Cover 8 policy, • Employee assistance programme looking out for you and your family, • Company van with fuel card, • Use of company tools, uniform and PPE, • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development, • Learning and development opportunities, • CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided), • Full UK Driving Licence with no more than 6 penalty points, • Excellent customer service, • Proactive, 'can do' attitude, • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment JBRP1_UKTJ

* * SALARY: From £69,300 up to £86,625pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent 35 hours CLOSING DATE: 30/04/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We're looking for a Data Protection Officer to lead, guide and oversee all aspects of data protection within our organisation. The purpose of this role is to ensure we handle personal data responsibly, lawfully and transparently, while supporting the business to operate compliantly in line with regulatory expectations. This high‑impact, compliance‑focused and specialist role will be instrumental in delivering robust data governance, strengthening organisational accountability, reducing risk exposure and enabling safe, ethical use of data across the business. The Data Protection Officer will provide expert advice, independent oversight and constructive challenge to ensure we meet our legal obligations, uphold the rights of individuals, and maintain the trust of our customers, colleagues and partners. What you’ll be doing: • You 'll lead our approach to data protection compliance, ensuring all VWFS entities operate in line with UK Data Protection Laws, including the Data Protection Act, UK GDPR, relevant FCA requirements, ICO guidance and internal VW Group policies., • Act as the primary data protection advisor on major business and departmental projects, providing expert guidance that supports safe, compliant and customer‑centric outcomes., • Serve as the dedicated point of contact on UK data protection matters for VWFS entities, VW AG, VWG UK, VWFS AG, VW Bank GmbH and their Legal and Compliance teams, as well as for the Information Commissioner’s Office when required., • You'll monitor and interpret changes in data protection regulation, ensuring VWFS remains informed, prepared and able to influence regulatory discussions where appropriate., • Prioritise data protection activities across the team, focusing resources on the areas presenting the greatest risk and ensuring a proactive, risk‑based approach to compliance., • Determine and maintain the tools, frameworks and information needed for effective monitoring of data protection compliance, including oversight of records of processing activities., • Build and maintain a comprehensive register of processing activities, working collaboratively with business functions to ensure accurate, up‑to‑date information relating to personal data use., • Develop, implement and maintain robust data protection policies and procedures, ensuring they are understood, embedded and consistently followed across VWFS. You’ll be a knowledgeable and solutions‑focused data protection professional, able to balance regulatory expectations with practical business needs. You’ll have a passion for driving high standards of data governance, a focus on enabling the business to operate safely and compliantly, and have a delivery mindset that ensures meaningful and sustained improvements in how we manage personal data. Essential experience & skills: • You'll have a demonstrable level of expertise in data protection, aligned to the sensitivity, complexity and volume of personal data processed within VWFS., • Strong planning and organisational skills, with the ability to anticipate needs, think ahead and establish efficient, well‑structured plans for yourself and others., • You have excellent communication and influencing skills, able to present clear, well‑reasoned arguments and adapt your approach to achieve understanding, agreement or behaviour change., • The ability to build effective working relationships across a wide range of stakeholders, working collaboratively as part of cross‑functional teams and large‑scale projects., • Experience providing practical, business‑focused advice on how regulation and legislation operate in real‑world scenarios., • You'll need significant knowledge of national and European data protection laws and practices, including their implications for the automotive and automotive finance sectors., • A solid understanding of data processing activities, information systems, data security considerations and the specific data protection needs of VWFS., • Experience managing a varied and demanding workload, often to tight deadlines, while maintaining accuracy and attention to detail., • Knowledge of privacy regulations, the Freedom of Information Act and their practical impact on business operations. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 31/12/2026, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Motor Commissions Insight Executive to provide accurate data, analysis, and insight to support VWFS UK’s responses to Financial Ombudsman Service (FOS) queries and legal matters. The purpose of this role is to ensure the business can meet regulatory and litigation obligations by delivering clear, reliable, and timely information relating to our motor commission models. This specialist, analytical role will be instrumental in delivering high‑quality insight that strengthens our compliance position and supports effective stakeholder engagement. The Insight Executive will handle inbound FOS and legal queries, manage stakeholder relationships, and drive continuous improvements to reporting processes to ensure outputs remain robust and fit for purpose. What you’ll be doing: • Investigating and resolving commission‑related complaints raised by customers., • Working with Claims Management Companies (CMCs) and external legal partners to progress cases and share required information., • Speaking directly with customers and CMCs to validate claims and answer questions., • Managing and updating the FOS tracker and preparing case information for internal teams., • Pulling together evidence and documentation for Financial Ombudsman Service (FOS) cases, including details on commission payments., • Responding to FOS queries and providing clear explanations of our calculations and processes., • Supporting the handling of FOS adjudications, working with legal teams and following through on required actions or outcomes., • Keeping accurate records of cases received and maintaining key documents, including point‑of‑sale materials., • Building strong working relationships across the business to improve data quality and consistency., • Experience in automotive finance and/or the wider banking or financial services sector., • Strong problem‑solving skills with experience in customer resolution environments., • Ability to explain technical information clearly to senior and non‑technical stakeholders., • Proven ability to manage multiple pieces of work at the same time., • Analytical mindset with a methodical approach and strong attention to detail., • Advanced Microsoft Office skills, especially Excel; experience with tools such as Business Objects, SQL or Tableau is an advantage., • Excellent interpersonal and influencing skills., • Ability to work at pace, remain calm under pressure, and meet strict deadlines. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * SALARY: Starting from £25,500 pa dependent on experience plus fantastic benefits LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 30/09/2027, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for several Customer Complaints Advisors to join our dedicated Customer Resolutions team based in Milton Keynes. If a customer has a complaint or problem, you will be at the heart of resolving this in a fair and timely manner - through listening, being sympathetic and treating everyone in a fair and just way. We are looking for individuals that are confident in speaking to customers on the phone and through written correspondence. If you are a quick learner with an excellent telephone manner, then we would love to hear from you. You will become an expert in customer service and dispute resolution, which is instrumental to supporting both our retailers and our customers. You will undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, whilst delivering high quality outcomes for customers. What you’ll be doing: • Support our customers, ensuring they are continually up to date with the progress of their complaint. You will put them first to ensure expectations are met and managed at every step., • Undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, • Ensure that customer communication is of the highest standard as per your training., • Objection handling and reviewing Customer evidence in line with established objection handling process., • Full PC literacy essential, including Microsoft Office products, • Confident in managing expectations of colleagues and customers, • Ability to work to service levels and quality measures, • Demonstrate an understanding of all relevant aspects of legislation/requirements including but not limited to TCF, FCA, FOS Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

At Cambridge City Council, we are there for our residents when they need us the most, including when they lose a loved one. That is why we require a sympathetic Bereavement Services Officer to work in our Bereavement Services. To work as part of a team in ensuring the delivery of exceptional bereavement services that meet the needs of our community while upholding the highest standards of professionalism and compassion. In this role you will: • Cremation – You’ll be fully trained and work towards an accredited qualification. You will be involved in the end-to-end cremation process and ashes management., • Chapel - Preparation of the chapel before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required., • Administration - Answering the telephone with great customer service skills, helping families with queries / collection of ashes / planning a service to showing a family around the grounds to view memorial options., • Any previous bereavement / funeral industry experience would be beneficial however not essential as full industry training is provided., • Good Interpersonal skills and organised with excellent attention to detail., • You will need to be able bodied as manual handling will be part of this role., • A real team player with natural compassion and the desire to make a difference every day., • Comfortable communicator able to speak to people in a caring and understanding manner. ___: • A variety of learning and development opportunities via a range of sources and methods, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Memership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkts, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Working Pattern: Monday – Friday with Saturday work on a rota basis Contract: Permanent x 2 Salary: £31,586 - £35,235 per annum (City Pay Band 4), Location:Cambridge City Crematorium and Newmarket Road Cemetery More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Karen Jeckell on or email Application Process: To be considered for this role, pleaseclick ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’.

You’ll work closely with software engineers, security teams, and technical leadership to support high-traffic, customer-facing platforms used by customers with specialist medical needs. Strong commercial mindset, with an understanding of how availability, security, and performance impact customer

The role involves repairing damaged glass on various vehicles while providing outstanding customer service.

A leading home innovations company is seeking a Customer Service Agent in Rainham, Essex.The ideal candidate will possess a strong background in customer service with a minimum of 2 years in a contact/call center.Responsibilities include troubleshooting technical queries, processing orders, and reco

A leading pet care retailer in Ilford is seeking a Store Manager to oversee operations, lead a team, and deliver exceptional customer service.

As a Senior Front-End Developer, you’ll take ownership of building and evolving complex, high-traffic customer facing web applications using modern technologies. You’ll play a key role in shaping how people buy travel insurance online, leading the continuous improvement of a platform used by cus

A leading customer care firm is seeking a Senior Front-End Developer in Romford or Cardiff. This role involves building high-traffic customer-facing web applications, ensuring they are responsive and reliable. The successful candidate will lead technical direction, collaborate across teams, and dire

A leading fitness organization in Chigwell is seeking a part-time Lifeguard to ensure the safety of members and visitors at their gym. Ideal candidates will hold a National Pool Lifeguard Qualification (NPLQ) and demonstrate enthusiasm for customer care.

A leading optical retailer in the UK seeks a Retail Optical Assistant to deliver exceptional customer service and support eye care through product advice and minor frame adjustments.Candidates should be passionate about eyewear, possess strong communication skills, and be comfortable with digital to

This full-time, on-site role involves processing telephone orders, providing outstanding customer service, and managing inquiries. This is an excellent opportunity for those who thrive in a dynamic team environment and are committed to exceeding customer expectations.

A top customer care provider in Romford is seeking a Senior DevOps Engineer. Join a supportive team that values collaboration, innovation, and customer satisfaction.

A leading service provider is seeking a skilled Electrician to join their team in Ilford.This full-time, field-based role focuses on maintaining and repairing electrical systems in tenanted properties.The ideal candidate will hold NVQ Level 3 in Electrical Installations, possess strong customer care

Handyman We are currently recruiting for a Handyman to work on a residential project starting in Dagenham and Barking asap. Work will be customer care repairs in occupied housing. Basic tools and ppe are essential. Must have basic DBS. Day rate £210 CIS or Ltd, weekly pay, Mon to Fri, 8am-5pm with 1 hour compulsory lunch break. Duties will include: Sanding Making good Painting Basic plastering Basic Carpentry - fencing Temporary fixtures General handy duties all other associated tasks - general tidying and labouringApplicants must have previous experience working on construction sites, have own basic tools, DBS check PPE but CSCS card not compulsory. Immediate start available, money paid weekly and contract is ongoing. If available send CV and call Padstone Recruitment NOW!! (phone number removed)

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We’re looking for a skilled Plasterer to join our NHG contract team. You’ll carry out high-quality internal and external plastering, patching, and making good across occupied and void properties, delivering durable, professional finishes that enhance the homes and lives of our residents. This is a key role within our repairs and maintenance service, where quality, consistency, and customer care are essential. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Carry out a range of plastering and rendering repairs to walls, ceilings, and other surfaces. Undertake patch plastering, bonding, skimming, and making good following other trade works. Prepare surfaces and apply plaster materials to achieve a durable, high-quality finish. Deliver work to agreed timescales and specifications, aiming for first-time fixes. Carry out occasional associated minor works (tiling, painting, sealing) to complete jobs to standard. Complete accurate job updates and reports via the Axis mobile app. Collaborate with supervisors, planners and admin teams to maintain smooth, efficient service delivery. Follow Health & Safety procedures, including risk assessments and correct PPE use. Support apprentices and uphold Axis’s standards of workmanship and customer care. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You’re an experienced plasterer who takes pride in your craft, delivering clean, smooth, long-lasting finishes. You’re polite, respectful, and customer-focused, someone who represents Axis professionally in residents’ homes. You work efficiently, safely, and with attention to detail. NVQ Level 2 or 3 / City & Guilds in Plastering (or equivalent) Proven experience in plastering within repairs and maintenance environments Full UK driving licence and well-maintained tool kit Strong Health & Safety awareness (Manual Handling, Asbestos Awareness, etc.) Excellent communication and time management skills Ability to work independently and deliver consistent quality What we offer Up to £38,000 per annum depending upon experience Company van and fuel card for work purposes 23 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within. Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know

JOB SUMMARY: To undertake prescribed maintenance tasks as directed by the Engineering Supervisor or Infrastructure Services Manager. Maintenance Operators will carry out planned maintenance tasks and varied unscheduled works. Please note that the majority of this work will take place externally on the Estate. Monday to Friday 8am to 5pm, salary £49,026 per annum. MAIN RESPONSIBILITIES: • To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate., • To carry out the required routine servicing, repair or adjustment of plant or machinery in accordance with the planned maintenance schedule as tasked by the Building Control Co-ordinator., • To adopt a flexible approach in respect of other skills or trades to ensure the most cost effective completion of all tasks., • To undertake other skilled tasks in which competence has been demonstrated., • To monitor plant as tasked and to record data using the supplied documentation., • To achieve the highest possible standard of plant and equipment efficiency by ensuring that each task is carried out in accordance with the set requirements and instructions., • To assist in ensuring that all working areas are kept clean and tidy and all refuse and waste materials are removed as appropriate., • To be thoroughly familiar and comply with the Company's "Health & Safety" policy and procedures and to immediately report any hazards or infringements to either the Building Services Manager or Engineering Supervisor., • To action and complete time/task sheets on a daily basis in accordance with agreed procedures., • To undertake other reasonable duties as requested by the Building Services Manager or Engineering Supervisor. PERSON SPECIFICATION: • To have an enthusiastic and positive attitude., • The post holder is required to be tidy and presentable at all times., • Be able to work as a team member and to communicate effectively at all levels. To be customer focused and diplomatic in their approach., • Able to make decisions to the benefit of the business. Although full training will be given and all safety equipment supplied it may be essential (for some Maintenance Operator posts) that applicants are able to work at heights outdoors., • The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf. Technical Requirements: • A qualification in either an electrical or mechanical discipline is necessary, with a minimum of C&G parts 1 and 2 or NVQ Level 3 is required., • Previous experience working in a modern building services maintenance environment, and able to demonstrate basic understanding of HVAC and building services., • It would be highly desirable for the candidate to have completed the requirements for Electrical Installation (BS7671:2018) IEE Wiring Regulations 18th edition through an approved course. HEALTH SAFETY AND WELFARE RESPONSIBILITIES: All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES: Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES: In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. WHAT WE OFFER: Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. Working arrangements: Hybrid (3 days a week in the officer) Office is based in Newham Temporary contract for 3 months with potential to extend £26.50 per hour Umbrella Full time, 36 hours per weekRole Overview: We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. This role is central to assessing eligibility and processing Disabled Facilities Grant (DFG) applications, supporting residents to live independently through home adaptations. Key Responsibilities: Undertake financial assessments to determine eligibility for Disabled Facilities Grants (DFG) Work closely with Occupational Therapists who have identified required adaptations Explain the grants process clearly to residents and their families/carers Provide guidance on funding options, including self-directed schemes in line with Newham processes Support residents in completing grant application forms in accordance with legislation Act as a coordinator, handling enquiries and liaising with Surveyors and Technical Officers Work with the Framework Coordinator to upload adaptation requests to the DPS system Conduct home visits (2-3 days per week as required) Support delivery of a monthly adaptations clinic Liaise with Registered Social Landlords (RSLs)Essential Requirements: Strong working knowledge of the Disabled Facilities Grant (DFG) application process and relevant legislation Previous experience in a similar case worker role Excellent customer service skills Strong written and verbal communication skills Ability to work both independently and collaboratively Willingness and ability to travel within the communitySystems Used: Azeus CareIf you have the skills required for this role, please do apply and an Adecco Consultant will be in touch should your CV be long listed. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety

Facilities & Maintenance Operative (Known internally as Maintenance Officer) Location: Canning Town, East London Salary: £(phone number removed) per year (depending on experience) salary increase in April Contract: Full-time, Permanent Why work at Your Place? · 25 days annual leave, rising by one day each year up to 30 · Bank holidays included · An extra day off for your birthday · A weekly Wellbeing Hour to do whatever supports your wellbeing · 2 Wellbeing Days per year · Reimbursement for gym membership · Cycle-to-work scheme and season ticket loans · Free eye tests and contributions towards glasses · Pension · We match your pension contributions up to 7.5% · Internal training and development · Membership to professional bodies where relevant · Flexible Working · Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card About This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site. Responsibilities • Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.), • Provide first-line response to reactive maintenance, cleaning, and repair requests, • Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks, • Inspect plant rooms, boilers, and equipment for leaks and general condition, • Ensure equipment is safely stored, maintained, and compliant with safety standards, • Support Customer Services with scheduled room health & safety checks Cleaning & Caretaking • Perform general janitorial duties, • Maintain cleanliness and safety across communal areas, • Assist with grounds inspections and upkeep, • Clear snow and grit pathways during adverse weather Facilities Support • Carry out porterage duties (furniture moves, room setups, etc.), • Use hand and power tools safely and effectively, • Liaise with subcontractors to ensure high-quality work and safe practices, • Maintain accurate digital records and update internal systems, • Provide excellent customer service to residents Health & Safety • Follow all organisational Health & Safety procedures, • Contribute to risk assessments and implement required actions, • Report and follow up on maintenance, cleaning, or safety concerns Other Duties: Undertake additional tasks within your capability as required Person Specification Experience · Experience in building maintenance, caretaking, handyperson duties, or cleaning · Experience with risk assessments or a health & safety qualification Qualifications · Building trade or health & safety/facilities qualification (desirable) · Full UK driving licence (desirable) Skills & Knowledge · Strong understanding of building-related health & safety requirements · Good communication skills · Confident using IT systems Abilities · Able to manage workload effectively · Able to communicate professionally with a wide range of people · Accurate data entry and record keeping Personal Qualities · Confident in challenging unsafe behaviour · Diplomatic, tactful, patient, and approachable · Self-motivated, reliable, and punctual · Strong interpersonal skills Pre-Employment Requirements · Enhanced DBS check · Proof of right to work in the UK · 2 references · Medical clearance

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We’re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You’ll play a key role in improving residents’ living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis’s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You’re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38,000 depending upon experience Company van and fuel card for work purposes 23 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within. Our Commitment Many faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you’re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents’ homes, we’d love to hear from you

Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London £36,000 - £38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online

Our client, a respected and growing service provider, has an urgent requirement for a permanent Service Driver to join their dedicated team based in Rainham, Essex. This is a hands-on role ideal for someone who enjoys variety and takes pride in delivering excellent service. Key Responsibilities: Deliver and collect hygiene equipment from client sites. Position equipment correctly and carry out minor repairs as needed. Maintain high standards of cleanliness and hygiene. Conduct routine vehicle checks to ensure safety and compliance. Provide outstanding customer service at every interaction. Drive responsibly, with care and consideration for other road users. Perform regular stock checks and report discrepancies. What We're Looking For: Previous experience in a delivery or manual handling role. A valid driving licence. A proactive and reliable approach to work. Good communication and customer service skills. Benefits: £150 monthly attendance bonus £500 bonus upon successful completion of probation Free on-site parking Access to on-site gym Contributory pension scheme 20 days holiday plus bank holidays Opportunities for overtimeThe hours of work are Monday to Friday, 6.00am to 4.00pm. If you're looking for a role where no two days are the same and you enjoy being out on the road, don't wait - apply today

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Caretaker Forest Gate – London, covering multiple sites within East London £29,912 - £31,486 per year 40 hours per week – Monday to Friday, 8:00am to 16:30pm We are seeking a Caretaker to join our team based within the Forest Gate area, covering a large patch working within a small care taking team. As a Caretaker, you will be responsible for cleaning communal areas of high-rise buildings as well as carrying out bulk removals and disposing of items in a correct manner. The role of Caretaker will include: Removal of bulk and overspills Undertaking general caretaking duties including cleaning of communal areas e.g. Staircases Grounds maintenance tasks to include litter picking and general upkeep Working with customers to resolve issues and improve services Completing all documents and paperwork concerning tasks completed Carrying out Health and Safety Inspections and reporting necessary repairs Complying with relevant policies and be Health and Safety orientated Ensuring tools and equipment are maintained in a suitable condition Skills and experiences: Experience in a similar cleaning role or completing similar tasks Understanding of COSHH regulations Practical experience in operating hand tools and light machinery Some experience of working to deadlines and prioritising workloads Working knowledge of Health and Safety legislation Good communication and customer care skills This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full manual valid UK driving licence About us Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Effective 1st April role salary is £29,912 (rising to £31,486 per annum after 12 months, subject to satisfactory performance) View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 April 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Opportunity: Domestic Gas Engineer Location: East London Sector: Social Housing / Housing Association Position: Qualified Domestic Gas Engineer Example Recruitment Group is currently working with a well-established national heating contractor specialising in the local authority sector. They are seeking a qualified Domestic Gas Engineer to cover the East London area. The successful candidate will be responsible for carrying out servicing, repairs, and maintenance within domestic social housing properties on a Housing Association contract. Key Responsibilities: • Carry out annual Gas Safety Checks (LGSR), • Fault finding and repairs on central heating systems, • Deliver a high level of customer service, ensuring tenants receive excellent care, • Adhere to all Health & Safety regulations, including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: • A minimum of 2 years’ experience with gas qualifications, • Extensive experience in servicing boilers and gas appliances, as well as strong fault-finding, diagnostic, and repair skills, • In-date ACS qualifications, including CKR1 & HTR1, • Full UK driving licence, • No unspent criminal convictions (DBS check to be carried out upon offer of employment) Salary & Benefits: • 42.5 hours per week (Monday to Friday), • Additional overtime and weekend work available at enhanced rates, • Van, tools, PPE/uniform, and PDA provided, • Salary: £38,000 rising to £40,000 per year after probation, • Out-of-hours call-out rota (1 week in 4), • OTE £50,000+ per annum, • 25 days holiday plus bank holidays, • Pension scheme To apply for this role, please submit an up-to-date CV, and one of our team members will be in touch. Keywords: Gas, Heating, Engineer, Service, Maintenance, Repair, Breakdown

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where you'll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team.We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What you'll be doing? You'llbe part of ourPlumbing Teamwho are responsible forinstalling internalor externalmeters for our client Thames Water. You'll be required to deliver the highest standard of customer service and maintain a high level of Health and Safety whilst ensuring every job is carried outto a high standard. Were looking for NVQ qualified plumbers to join our team on our Thames Water Metering contract (a 15 year contract to deliver 1.5mwater meterinstalls in the Thames Water Operating Area). You'll attend appointments in the am/pm or evening depending upon your shift pattern. You'll install and replace internal or external water meters all whilst engaging with customers to explain the next steps on their journey to becoming a metered customer. What youll bring? Do you have proven experience in the plumbing industry? This is essential in order to carry out the role. Do you hold a recognised NVQ level 2 plumbing qualification? Do you hold a valid UK driving license? Are you someone who has excellent customer service and effective communication skills? If you have all of the above we want to hear from you! Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Recommend a friend get rewarded for introducing people to us! 21 days plus bank holiday, rising to 25 days with service Opportunity for overtime Personal accident cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDSTA#LI-LK1 TPBN1_UKTJ

Job Title: Talent Acquisition Coordinator Location: London SE1 (2 days per week in office / 3 days remote) Contract: Temporary 3 months Hours: 35 hours per week About the Role: We are supporting our client in sourcing a highly organised Recruitment Administrator to provide short-term cover within a busy, process-driven recruitment function. This role is ideal for a strong administrator who is confident working with complex processes and high volumes of activity. While experience within multi-site, high-volume recruitment is desirable, candidates without this background will be considered if they can demonstrate strong administrative capability, attention to detail and resilience in fast-paced recruitment environments. You will be supporting multi-trade recruitment activity and ensuring recruitment processes are followed accurately and efficiently. Responsibilities: Manage high-volume recruitment campaigns from advertising through to onboarding Screen CVs, shortlist candidates, and prepare candidate summaries for hiring managers Coordinate interviews and assessments, ensuring a smooth and professional process Promote vacancies via approved channels including job boards, LinkedIn, and social media Maintain accurate records across applicant tracking systems (ATS) and internal trackers Issue contracts and onboarding documentation within agreed timelines Conduct right-to-work checks and obtain references Provide administrative support to the wider Talent Acquisition team Ensure all recruitment activity is compliant, inclusive, and aligned with internal policies Deliver a positive experience for both candidates and hiring managers throughout the processAbout You: Recent experience in high-volume recruitment (in-house or RPO) Comfortable managing multiple vacancies in a fast-paced, multi-site environment Confident screening CVs and engaging with candidates at all stages of the process Strong organisational skills with the ability to manage competing priorities High attention to detail, particularly when maintaining systems and records Excellent communication skills — clear, professional, and customer-focused Proactive, adaptable, and able to work to deadlines and KPIs If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

Position: Hospital Cleaning Supervisor Contract Type: Temporary, Full Time (37.5 hours per week: 5 days out of 7) Salary: £15 - £16 per hour + Holiday Pay + Additional Benefits Location: Romford, Essex Are you committed to maintaining high standards of cleanliness and confident in leading a team to deliver excellent service? Adecco Romford & London East are seeking a Cleaning Supervisor to join a busy team in a health service. As a Cleaning Supervisor, you will be responsible for delivering a high-quality, efficient, and cost-effective service across areas and departments. You will lead, support, and motivate a team of cleaning staff, ensuring cleaning standards are consistently met. Key Responsibilities Supervise and allocate domestic staff, preparing weekly rotas and managing workloads effectively Monitor cleaning standards and implement corrective actions when required Manage the distribution and control of cleaning materials and equipment within budget Recruit, train, and develop domestic staff, including conducting appraisals and managing performance Ensure full compliance with health, safety, and infection control policies What We're Looking For Previous experience in cleaning services within a large environment Strong leadership and people management skills Excellent communication and customer service skills Knowledge of health & safety and infection control standards - The National Standards of Healthcare Cleanliness A flexible approach with the ability to work effectively under pressure For further information, please contact Isabelle, Claire or Hannah at Adecco Romford & London East (option 2) as soon as possible. Why work with Adecco: * Annual leave entitlement * Perks at work - discount vouchers and points to spend * Support program with 24/7 helpline * Eye care vouchers * Competitive pension scheme A DBS is essential for the role. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. A registered DBS check is advantageous, or you must be happy to have one processed at a cost. Please note - We can only accept applications that already hold the right to work in the UK Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Hospitality Sous Chef to join our team in London . Location: London, E14 5EY Rate of Pay: £38,000 per annum Working Pattern: Monday - Friday, 40 hours per week, 7am - 3:30pm Key Responsibilities: • To invent and create menus that are in line with client and customer needs • To produce food in a timely fashion to ensure smooth service to the customers • To enjoy the food you produce and ensure they are 'picture perfect' every time • To assist in developing and producing new service styles and food concepts • To communicate with the relevant parties requirements for planned menus and order necessary ingredients What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Vehicle Technician (Mechanic) Audi Chingford Experienced Technicians are eligible for welcome bonuses totalling £2,500* Time to switch up a gear? Be part of something better. Enjoy support thats second to none as a Vehicle Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, youll learn new skills while becoming an expert. And best of all, youll be part of a fun, friendly team that will support you every day. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years aheadwith our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growingwith our training and development opportunities for everyone. Life assurance with the option to increase cover Were open to flexible working options just ask What youll do day to day Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements Provide expert technical advice to customers when necessary, ensuring clear and professional communication Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing Helpful skills and qualifications Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification Experienced Level 2 qualified technicians with a dealership backgroundare encouraged to apply Thorough understanding of vehicle safety standards and guidelines Strong problem-solving skills, ensuring accuracy in all aspects of work Proven ability to meet efficiency targets while maintaining a keen eye for detail Ability to collaborate and contribute positively within a team environment A current valid MOT licence is advantageous but not essential Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. *Terms & Conditions; Welcome bonus is available to Level 3 qualified technicians. You will receive £1,000 sign-on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1000 after 6 months. Further T&Cs apply. TPBN1_UKTJ

Sous Chef - Charlton Athletic FC, London | Full-Time / Permanent Up to £45,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a collaborative Sous Chef to join the dynamic team at Charlton Athletic Football Club - an iconic stadium with a strong blend of heritage and community that offers the ideal environment for entertaining football and first-class food. As Sous Chef you will play a key role in leading a motivated culinary team to deliver exceptional service to our clients and guests. Working closely with the Hospitality Head Chef and deputising in their absence to create best in class culinary experiences to all our guests throughout this exciting sporting venue! If you're a Sous Chef with a passion for amazing food and the ability to nurture a strong work ethic within their teams we want to hear from you! We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Sous Chef - The role Work in collaboration with all departments within the catering team to deliver excellent food Overseeing the preparation, cooking and service arrangements, taking responsibility for the smooth and efficient running of the stadium kitchens day to day Taking reasonable care across all aspects of health and safety including relevant training and documentation Maintain high levels of food safety throughout your working environment at all times Create and maintain a pleasant working environment through integrity, positivity and being a team player Support in managing variable labour in line with budgeted guidelines. Work closely with head chef and Levy management to minimise any unnecessary costs. Ensure menus are costed and in line with budget. Complete weekly stocktakes and invoice recording, in line with company policy What we're looking for Must have a 'can do' attitude and ability to work under pressure A passion for celebrating success - loves what they do! Builds relationships on integrity, respect and trust Structured, collaborative, and approachable Builds genuine partnerships with clients Listens and acts on what customers want Must be flexible with schedule, able to work different shifts Forward thinking and innovative Adaptable with great leadership skills Has fire in their belly, not afraid to stay true to what's important. Remains steadfast when the going gets tough Able to deal effectively with change, devise and execute activity to exceed profit targets Knows how to pursue profit with integrity What you'll get in return Competitive salary and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: AvivaDigicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. TPBN1_UKCT

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Job Title: Customer Service Advisor - Initial Contact Worker Location: Havering Contract: Full-time temp Pay Rate: £16.84 PAYE hour Start Date: Urgent - Immediate Start Are you passionate about making a difference in the lives of vulnerable adults and their carers? We are seeking an enthusiastic and dedicated Initial Contact Worker / Customer Advisor to join our vibrant Havering Access Team (HAT)! About Us: The Havering Access Team is the gateway to Adult Social Care, delivering timely and effective support to our community. We thrive in a fast-paced, multidisciplinary environment, where every day is an opportunity to impact lives positively. What You'll Do: As the first point of contact for Adult Social Care inquiries, your role will be crucial in providing information, advice, and support. You'll work closely with a team of professionals to ensure that residents receive the care they need. Key Responsibilities Include: Manage inquiries via phone, email, and face-to-face interactions. Deliver clear, accurate, and empathetic guidance to residents and carers. Process referrals and gather relevant information for appropriate teams. Maintain accurate records on our Adult Social Care database. Conduct strengths-based conversations, focusing on individual needs. Collaborate in a high-pressure environment to ensure timely responses. What We're Looking For: Knowledge of relevant legislation (Care Act 2014, Equality legislation, etc.). Experience in busy customer-facing roles, ideally within Adult Social Care. Strong IT skills, with a willingness to learn case management systems (Liquid Logic training provided). Excellent communication skills, with the ability to handle sensitive conversations. A flexible and reliable team player ready to hit the ground running! Why Join Us? Be part of a dedicated team making a real impact. Opportunities for professional development and training. Supportive work environment with a focus on collaboration. Ready to Make a Difference? If you have a background in Adult Social Care or a similar customer-focused role, we want to hear from you! Interviews will be conducted ASAP. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Customer Care Agent - Immediate Start Location: London Gatwick Airport Full UK driving licence required The Best Connection - Aviation is currently seeking Customer Care Agent to support operations at London Gatwick Airport. This is a great opportunity for individuals who are passionate about cus

At Dandara, were proud to build homes that stand the test of time places defined by quality, precision, and craftsmanship.For over 30 years, weve been setting the benchmark for excellence in UK housebuilding.Were now looking for a Property Maintenance Technician to join our team, supporting our dev

Candidates should be self-motivated, detail-oriented, and enthusiastic about helping customers with various inquiries. This role involves delivering exceptional customer service, processing payments, and providing administrative support.

About the roleReporting to the Customer Care Manager, you’ll handle a mix of hands-on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara’s high standards. Represent Dandara with professionalism and care in every homeowner inter

Meryton Place is a luxurious care home in Keynsham, Bristol, part of the award‑winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. We are recruiting for a Customer Liaison Coordinator to join our team, supporting the customer experience and ensurin