109 Best customer care Jobs in Ilford (August 2025)

Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Central 17 Walthamstow London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.

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MJS Resources Limited

Waiter / Waitress

1 day ago

Full-time

Lower Clapton, London

Job Title: Waiter / Waitress Location: Lower Clapton Road, London E5 Job Type: Full-Time / Part-Time Start Date: ASAP About the client They are a brand-new, modern shisha lounge and restaurant located in the heart of Lower Clapton Road. Our venue blends contemporary design with a warm, laid-back atmosphere, offering a vibrant menu of international cuisine, premium shisha, and handcrafted mocktails. We are passionate about delivering exceptional service, creating memorable experiences, and becoming a go-to place. Job Summary They are looking for enthusiastic and customer-focused Waiters / Waitresses to join our opening team. As a front-of-house team member, you'll play a key role in delivering excellent customer service, ensuring guests feel welcomed and well taken care of throughout their visit. Key Responsibilities Greet guests warmly and guide them through the menu, including food, drinks, and shisha options Take accurate orders and deliver food and beverages in a timely and professional manner Provide knowledgeable recommendations and upsell where appropriate Ensure tables are clean, well-maintained, and properly set throughout service Collaborate with kitchen, bar, and shisha staff to ensure smooth service Handle guest inquiries and resolve any issues with a positive attitude Process payments accurately and efficiently using POS systems Maintain a clean, organized, and presentable work environment at all times Follow all health and safety regulations and company policies Requirements Previous experience in a restaurant, lounge, or hospitality environment preferred Strong communication and interpersonal skills Friendly, energetic, and professional attitude Ability to work well under pressure in a fast-paced environment A good understanding or willingness to learn about shisha and related services Flexibility to work evenings, weekends.

Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!

Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.

Are you a highly motivated and customer-focused individual looking for a concierge role in a residential development? Our expanding management company is seeking a dedicated Concierge to join our team at a private residential complex in Canary Wharf. This full-time position starts from September onwards. About the Role As a Concierge, you'll be the welcoming face of our complex, providing exceptional service to residents and visitors. You'll play a crucial role in maintaining a secure, efficient, and welcoming environment. Key Responsibilities: Greet residents and guests, and expertly handle enquiries via phone, email, and in-person at the desk. Screen all visitors and contractors, ensuring proper authorization. Report any suspicious behaviour, monitor CCTV, and conduct regular patrols of internal and external communal areas, including Health & Safety checks. Manage the release of packages, handle apartment keys, and verify parking permits. Accurately log all events and relevant information in the daily diary. Report all incidents, including Health & Safety, security, maintenance, and cleaning issues promptly. What We Offer Salary: £27,496 per year. Shift Pattern: a 4 days ON, 4 days OFF. Hours: 12-hour shifts from 7:00 AM - 7:00 PM. Holiday Entitlement: 20 days of annual leave. Uniform: Provided after successful completion of a 6-month probation period. We're Looking for Someone Who Is: Possesses a strong command of both spoken and written English. IT literate, as our operational and communication systems are IT-based. Able to work effectively on your own and manage pressure with ease. Always well-presented with excellent timekeeping. Flexible and able to respond to varying situations. Demonstrates a genuine understanding of customer care and applies it in practice. Resides no further than 1 hour from the Canary Wharf development. Holds a valid passport and the right to work in the UK. All listed requirements are minimum criteria for this role. If you do not meet any of the above, please do not apply. We will review all applications and contact suitable candidates to arrange an interview.

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Allure Hair and Beauty

Job Summary: We are seeking a talented, creative, and customer-focused Hairdresser to join our team. The ideal candidate will have a passion for hair styling, cutting, coloring, and overall client satisfaction. You will be responsible for delivering a range of hair services while maintaining a clean, professional, and welcoming salon environment. Key Responsibilities: Consult with clients to understand their needs, preferences, and desired results Provide hair cutting, styling, blow-drying, and coloring services for men, women, and children Recommend suitable hair care products and treatments Maintain cleanliness of tools, equipment, and salon space Stay updated on latest trends, techniques, and hair care products Build and maintain a strong client base through excellent service and communication Follow all health and safety regulations Upsell salon services and retail products when appropriate Participate in training and staff meetings as required Qualifications: Valid state cosmetology license Proven experience as a hairdresser or stylist Proficiency in cutting, coloring, and styling techniques Excellent interpersonal and communication skills Professional appearance and demeanor Ability to work flexible hours, including evenings and weekends A passion for beauty and continuous learning

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BEAN BUZZ

Barista and Waiter / Waitress

Job Title: Part time Barista (Monday-Sunday) Must be available 12pm-5pm Location: Dagenham About Us: We’re a cozy and vibrant coffee shop and patisserie in East London, known for our specialty coffee, delicious pastries, and welcoming atmosphere. Our shop is a community favourite, especially among students and locals, and we pride ourselves on exceptional service, quality products, and a friendly vibe. We’re looking for a part-time barista to join our team, someone who brings warmth, energy, and a proactive attitude to work. Job Overview: As a part-time barista, you’ll be responsible for crafting exceptional coffee, interacting with customers, and keeping our space clean and inviting. You must be available to work from 12pm to 5.30 PM, on the agreed days, helping us handle the midday to afternoon rush. We also open weekends, so must be available to work Saturday and Sunday 11am-4pm. Ideally, you’re someone with experience in coffee, but more importantly, you have a bubbly, can-do personality and love creating positive experiences for everyone who walks through our doors. Responsibilities: • Prepare and serve high-quality coffee and beverages, • Engage with customers warmly and professionally, creating a welcoming and friendly environment, • Assist with light food preparation, handling pastries, and serving items from our patisserie menu, • Maintain cleanliness and organization of the workspace, including the coffee bar, toilets and seating area, • Handle payments and operate the POS system accurately, • Potential for additional hours, • A supportive team environment where your contributions are valued, • Opportunities to grow and learn within our coffee and patisserie family, • Free coffee and discounts on our delicious pastries and food items

Join the B’Bliss Hair & Beauty Team – Now Hiring Nail Technicians! 📍 Romford Market, East London We’re a growing salon offering a vibrant, stylish environment for beauty professionals. We’re looking for a skilled Nail Technician (full-time or part-time) who’s passionate about nails, beauty, and client care. 💅 What You’ll Do: Perform acrylic, gel, BIAB, and nail art Create trendy, custom designs Maintain a clean and professional station Build lasting client relationships

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

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