... retention, day to day issue resolution, and internal escalations as needed to ensure customer ... satisfaction & loyalty Identify up sell and cross sell new deals from your customer base and ...
Take primary responsibility for customer retention, day to day issue resolution, and internal escalations as needed to ensure customer satisfaction, loyalty, and reference ability Essential Skills ...
Lead efforts in customer retention, issue resolution, and identifying upselling/cross-selling opportunities. * Conduct regular customer review meetings and benefits realisation sessions to track and ...
Drive a data and insight driven approach to plan & optimise retention activity across customer segments & journey points. * Work closely with the Product Owners to make sure proposals are built ...
Your role will be responsible for identifying additional revenue opportunities and driving customer growth, customer retention and advocacy for Ciphr's product and services, as well as increasing ...
Take primary responsibility for customer retention, day to day issue resolution, and internal escalations as needed to ensure customer satisfaction, loyalty, and reference ability. Essential Skills ...
The Senior Marketing Executive will be responsible for implementing the integrated marketing plan across all key audiences/sectors, driving brand awareness, sales growth and customer retention. The ...
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This will involve utilising our CRM. You will manage the Membership Retention Assistant and support them to achieve their objectives, including delivering a profitable events programme. Benefits ...
Customer retention bonus paid quarterly. Amount to be reviewed at successful completion of probation. * Tax efficient (hybrid of better) Company Car with private fuel. * Pension - Initial 3 % company ...
... customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing customer satisfaction. · Create and utilise management ...
As a Sytner Used Car Sales Manager, you will be responsible for the profitability in the used vehicle department and for customer retention. You will hire and monitor the performance of the sales ...
Customer Service / Operations - Take ownership for driving operational excellence, and deliver customer retention and NPS satisfaction targets REQUIRED SKILLS AND EXPERIENCE * A self-motivated leader ...
Customer retention: ensuring all customers are retained and renewed. Strategic account plans should be produced detailing their strategy, business, people and alignment to Sapiens's people and ...
Developing marketing campaigns to attract new customers/retain current customers * Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
Creating and upholding payment procedures and policies that ensure timely paymentResponding to client queriesKeeping customer retention levels highReconciling accountsProviding administrative support ...
... customer retention and produce long term profitable growth across UK and international markets. You will take full responsibility for managing the logistics of all events, including all collateral ...
You will drive incremental retention, volume, and profit through the sale of cars and complimentary revenue generating products via the CRM channel, ensuring customer satisfaction always remains ...
... retention, providing customers with world class levels of service and contributing to a profitable customer service division as well as the development of sales in conjunction with the sales and ...
Customer Service ManagerL ocation: Bracknell, Berkshire Salary : £45,000- £50,000 Benefits ... Privacy and Data Retention: By applying to this position, you confirm your consent to the retention ...
As a Customer Service Team Leader, you will manage your own assigned client accounts, whilst ... Commercially minded with demonstrable experience of account growth or retention * Experience with ...
You will drive incremental retention, volume, and profit through the sale of cars and complimentary revenue-generating products via the CRM channel, ensuring customer satisfaction always remains a ...
THE ROLE As a CRM Retention, you can expect to be involved in the following: * Develop and execute CRM strategies to enhance customer engagement and retention * Define and Own the CRM roadmap