Customer service analyst jobs in CrowthorneCreate job alerts

Service Desk Analyst Based onsite in Bracknell Your role will involve: Direct technical support for ... Maintain full and accurate records and progress all customer fault reports and technical enquiries ...

... customer requirements into detailed documented specifications that can be estimated for effort with ... You must have previous proven business analyst experience within financial services, with ...

Your primary function as the Senior Financial Analyst is to ensure that the reporting model is ... Ciphr offers customers in-house, bureau, and fully managed payroll service options through our ...

Work with customers and identify opportunities to support their strategy and improve their ... Maintain data models and data products to service API's and help analyst and visualization teams to ...

Proficiency with: requirements analysis, user story definition, acceptance criteria, work ... Integration mapping between CSMS and Personalised Services (Dynamics CRM) * Support coordination of ...

Responsibility for developing, operating and continually improving services for our customers ... analytics using tools not limited to MS 365 Suite etc. * Good knowledge of Service Transition ...

Oversee the delivery of customer support services, ensuring KPIs and targets are met. * Manage ... You must be adaptable, resilient, analytical, and driven by getting the best out of your teams

Resolving customer queries and ensuring high levels of customer satisfaction * Participating in ... Strong financial acumen and analytical skills * Ability to work under pressure and meet deadlines

Capture and analyse feedback to improve service offerings and strengthen customer satisfaction. * Act as a client advocate, providing insights to cross-functional teams to drive continuous ...

... customer's satisfaction. * Electronics experience, ideally with an instrumentation background. * Field service experience would be a distinct advantage. * Knowledge of Gas analysers/Particulate ...

Ensure clients are deriving maximum value from our products and services. * Monitor and analyse customer usage patterns and provide proactive recommendations for optimization and efficiency

Work with peers and leadership to ensure a high level of customer service and overall customer ... Identify potential Vendors/Suppliers, gather and analyse information on them; recommend prospective ...

The main challenges of the job are deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities ...

Work with peers and leadership to ensure a high level of customer service and overall customer ... Identify potential Vendors/Suppliers, gather and analyse information on them; recommend prospective ...

Experience of large OS migration projects (preferably Windows 7 and Windows 10) * Data Analysis and ... Excellent customer service skills * Strong and confident presentation skills * Professional verbal ...

... improving data customer experience via suggesting Network tuning & design changes as well ... services solutions Must have deep knowledge of Packet Troubleshooting and trace analysis. You will ...

... level of service and support as we continue to innovate and lead in Health and Safety and HR ... Customer Insights & Relationship Management: Analyse customer goals, engagement, and satisfaction ...

We deliver value-added products and services to customers across 90 countries, and serve as a ... Submitting, extracting and analyzing data on customer accounts through SAP. * Contacting customers ...

... class customer service, ensuring every customer enjoys a fast, friendly service backed up by ...  Analyse sales data and trends to optimise performance and drive sales efficiency * Create annual ...

Reporting and Analysis: * Track and report on sales performance, pipeline activity, and market ... Customer Service, Inbound Sales, Sales Agent, Sales Negotiator, Key Account Manager, Sales ...

Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise ... Deploy and maintain AVI load balancers for modern application delivery, automation, and analytics ...

Do you have a passion for property and great customer service skills? We are looking for a dynamic ... Proficiency with various computer software and analytics tools * Problem-solving skills * Full ...

... service and regular follow-ups to ensure their ongoing satisfaction. Address any potential concerns or challenges clients may have, turning opportunities into long-term partnerships. Analyse customer ...

Electrical load analysis; Public entertainment licensing testing. * Lightning protection systems ... Excellent customer service manner, with strong communications and interpersonal skills. If the ...