Associate Principal, Customer Success
3 days ago
City of London
About Us MathCo® (TheMathCompany) is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. Since 2016, we’ve been building customized AI and analytics solutions that generate measurable business value. Our proprietary platform, NucliOS, accelerates deployments using pre-built workflows and reusable components—enabling connected intelligence at scale. At MathCo, we value openness, ownership, and collaboration—providing a dynamic culture where leaders at all levels can Leave a Mark. Role Overview We are seeking a strategic, client-facing consulting leader with deep experience in the Consumer Packaged Goods (CPG) industry and a strong background in management consulting, business transformation, and enterprise analytics strategy. As an Associate Principal in Customer Success, you will serve as a trusted advisor to senior client stakeholders, helping shape and drive large-scale transformation initiatives across commercial, supply chain, customer, and marketing functions. This role requires the ability to bridge business strategy and data-driven execution - partnering closely with client leadership to identify opportunities, influence decision-making, and deliver measurable business outcomes through AI, analytics, and consulting-led engagements. You will lead cross-functional teams across global delivery models, support strategic account growth initiatives, and help clients navigate complex business challenges through scalable consulting solutions. The ideal candidate brings a strong consulting mindset, executive presence, and the ability to operate effectively within fast-paced enterprise environments. Key Responsibilities • Serve as a strategic advisor to senior client stakeholders, guiding enterprise transformation initiatives across data, analytics, AI, and operational strategy., • Build and manage executive-level client relationships while driving long-term partnership growth within the account., • Lead consulting engagements focused on solving complex business challenges across revenue growth management, customer analytics, retail execution, supply chain optimization, and demand forecasting., • Translate ambiguous business problems into structured strategic recommendations, actionable roadmaps, and scalable analytics solutions., • Partner with client and internal leadership teams on engagement planning, solutioning, proposal development, and account expansion opportunities., • Lead cross-functional consulting and analytics teams to ensure successful delivery, stakeholder alignment, and measurable business impact., • Collaborate with global delivery teams in India to execute large-scale transformation programs through MathCo’s hybrid operating model., • Drive executive communication, workshop facilitation, and change management activities across client organizations., • Contribute to internal consulting capability development, thought leadership, and CPG industry strategy initiatives. Key Attributes & Experience • 7+ years in analytics, consulting, or strategy roles within the retail or consumer goods industry., • Proven track record of leading large-scale transformation programs in areas such as pricing, trade spend, customer segmentation, omnichannel optimization, or supply chain planning., • Deep domain knowledge of retail/CPG business models, performance metrics, and seasonal dynamics., • Strong technical fluency in data platforms, AI/ML, and cloud technologies., • Demonstrated ability to grow client relationships, influence leadership, and deliver commercial impact., • Experience in pre-sales, proposal development, and thought leadership within the AI/analytics domain., • Bachelor’s degree in business, analytics, or related field required; advanced degree (MBA, MS) preferred. Being a MathMagician • Embody MathCo's values of ownership, transparency, and innovation., • Actively foster diversity, equity, and inclusion and mentor emerging talent., • Contribute to thought leadership, internal capability-building, and industry strategy. Why Join Us? • Recognized as a Leader in Generative AI Service Providers by the PeMa Quadrant 2023 (AIMResearch), • Named among North America’s Inspiring Workplaces (2023), • Accredited for Inclusive Practices by Great Place to Work Institute, India, • Recognized in India’s Best Workplaces™ for DEIB (2023) To learn more, visit www.themathcompany.com