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A leading financial services firm in Birmingham is seeking a Customer Service Associate to deliver exceptional service to customers while helping them achieve their financial goals. Responsibilities include educating clients on banking options and ensuring a seamless customer experience.

You should have a solid understanding of UK Health and Safety requirements and legislation and demonstrate excellent customer service skills with significant experience in customer-facing roles. Delivers all aspects of customer service, including a comprehensive front of house service anticipating a

A leading catering service provider in Birmingham is seeking a dedicated Vending Assistant to ensure smooth operations.

Customer Service Associate - Part time - 20 hours. You should have a solid understanding of UK Health and Safety requirements and legislation, and demonstrate excellent customer service skills with significant experience in customer-facing roles. Deliver all aspects of customer service, including a

A leading fashion accessories retailer in Birmingham is seeking a Sales Associate to join their dynamic team.The role involves driving sales, conducting piercings, and providing exceptional customer service in a trendy retail environment.Candidates should possess strong sales energy, effective commu

A leading jewellery retailer in Birmingham is seeking a Part-Time Sales Associate to provide exceptional service and assist customers in celebrating special moments. This role requires a passion for customer experience, excellent communication skills, and an interest in jewellery.

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building trusted customer relationships, and contributing to the ongoing development of Intercitys managed services portfolio. This is a fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver value. Own the sales cycle , from prospecting to close, preparing high-quality proposals, and supporting deal closure in line with Intercity processes. Maintain accurate pipeline forecasting and sales reporting , updating the Sales Manager regularly on progress and outlook. Build strong, trusted relationships with customers, from IT decision-makers to C-suite stakeholders, acting as a consultative advisor on Microsoft strategies. Support the wider sales function , bringing specialist product and service knowledge to help close joint opportunities. Collaborate with Product Management , helping shape services and propositions based on customer and market insight What Youll Bring Were looking for someone who: Has experience in a B2B sales environment , ideally with exposure to Microsoft technologies. Understands the Microsoft portfolio (Modern Workplace, Azure, Security, AI & Copilot, Power Platform) and how these solutions align to business outcomes. Has a demonstrable track record of achieving or exceeding sales targets . Has a consultative sales approach , able to present complex solutions clearly to senior stakeholders. Is confident at engaging technical and non-technical audiences, building rapport quickly. Thrives in a results-driven environment and enjoys working collaboratively across teams. Person Specification: Education & Qualifications A good standard of education; degree or relevant certifications desirable (e.g., Microsoft 365, Azure, AI Fundamentals). Prior Microsoft technical experience would be advantageous. Experience & Knowledge Minimum of 2 years B2B sales experience . Familiarity with Microsoft cloud transformation technologies and licensing. Awareness of competitive offerings to Microsoft. Experience working in or selling into Managed Services / MSP environments. Skills & Competencies Excellent verbal and written communication. Strong attention to detail and organisational skills. Consultative mindset with a customer-centric approach. Minimum Certifications (basic sales foundation): Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure AI Fundamentals (AI-900) Preferred Certifications (specialised sales foundation) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Azure Data Fundamentals (DP-900) Desired Certifications (advanced technical) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Information Protection Administrator Associate (SC-400) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ