Customer service associate jobs in LondonCreate job alerts

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.

We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for resident’s properties in social housing. Key Responsibilities Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. Undertake bathroom and kitchen fittings. Carry out repairs to occupied and unoccupied dwellings (Void works). Work in partnership with other operatives to complete works. Complete work sheets after each job through a mobile pda device Requirements Experience in carpentry, basic plumbing, plastering and tilling. Knowledge of Health and Safety Regulations Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. NVQ qualification (desirable) or extensive “on the job” experience Ideally previous domestic, social housing experience Must have own tools and power tools Other Key Information Full driving license Working hours 8:30am to 5:30pm Monday-Friday Must provide enhanced DBS check Benefits End of year performance related bonus Company van (work use only) Fuel and expense cards 28 days annual leave which increases with length of service Career development scheme Pension Uniform Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at Stannis. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service. Role We have an opportunity for experienced multi skilled/ traders to join our responsive maintenance team in London. The primary focus of this role will be to undertake day to day reactive repairs for residents properties in social housing, with the aim to achieve a first time fix and deliver high standard workmanship. You will be working on individual jobs, going from job to job to ensure our clients receive high levels of service and satisfaction. Key Responsibilities 1. Undertake repair/renewal works across several trades such as plastering, carpentry, tiling, painting & decorating, locksmith and tiling. 2. Undertake bathroom and kitchen fittings. 3. Carry out repairs to occupied and unoccupied dwellings (Void works). 4. Work in partnership with other operatives to complete works. 5. Complete work sheets after each job through a mobile pda device Requirements -Experience in carpentry, basic plumbing, plastering and tilling. -Knowledge of Health and Safety Regulations -Hold relevant training such as Working from Heights, Manual Handling, Asbestos Awareness. -NVQ qualification (desirable) or extensive “on the job” experience -Ideally previous domestic, social housing experience -Must have own tools and power tools Other Key Information -Full driving license -Working hours 8:30am to 5:30pm Monday-Friday -Must provide enhanced DBS check Benefits -End of year performance related bonus -Company van (work use only) -Fuel and expense cards -Career development scheme -Uniform -Rewards & Incentives About Us KS Repair & Maintenance Service LTDis one of London's fastest-growing responsive maintenance companies. We are not the biggest but we aim to be the best. We provide a range of services in responsive repair and maintenance work for some of the UK's leading housing associations and businesses. Our business success thrives on the fulfilment of our company DNA, our four core values of personal accountability, teamwork, hard work and safety are at the core of everything we do here at KS Repair & Maintenance. We are proud to be an equal opportunity workplace and embrace diversity above all. Our total commitment and fulfilment to our client's needs are essential to the way we operate. We take pride in our excellent customer satisfaction and our standard practice is to consistently deliver world-class customer service.

Join the Pet Pavilion Family as a Seasonal Sales Associate! (Early November start - early January end) Do you love pets and enjoy connecting with people? We're looking for a friendly, outgoing individual to join our team as a full-time Sales Associate at Pet Pavilion! This is a fantastic opportunity to work with adorable dogs or cats and their owners, offer personalised assistance, and help create a wonderful shopping experience. What You’ll Do: - Help customers find the perfect products for their furry friends. - Keep our store looking great and organised. - Handle transactions quickly and accurately. - Assist with inventory and restocking shelves. - Book grooming appointments for our customers - Full training provided - What We’re Looking For: - A genuine love for animals and a passion for making a difference in their lives. - Excellent customer service and sales skills. - A team player who works well with others. - Retail experience is a plus, but not required. - Availability to work on weekends. - Why You’ll Love Working with Us: - Employee discounts on all pet products. - Be part of a great team and work environment. - Be surrounded by the most adorable cats and dogs every day. Job Type: Fixed term contract

Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours Responsibilities: - Greeting customers with a warm and friendly demeanour as they enter the store - Assisting customers in selecting desserts and providing recommendations as needed - Processing customer orders accurately and efficiently using the point-of-sale system - Handling cash and card transactions, and ensuring the correct change is given - Packaging desserts neatly and securely for customers to take away - Maintaining cleanliness and organization of the counter area Requirements : - Previous experience in a customer service or sales role is preferred but not required - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work effectively in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £13.00-£14.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

Job Title: Sales Associate – ChampGoal Pre-Order Launch Job Description: We’re looking for a motivated and results-driven Sales Associate to join the ChampGoal team as we launch the pre-order of our innovative ChampGoal Box with LED Display. This is a unique opportunity to be part of an exciting product that combines luxury champagne with goal-setting tools. You will be instrumental in driving pre-orders and introducing this new concept to the market. Responsibilities: • Drive pre-order sales of the ChampGoal Box. • Engage with potential customers through various sales channels (online, social media, events, etc.). • Provide excellent customer service and answer inquiries about the product. • Assist in planning and executing marketing and sales strategies for the pre-order campaign. • Track and report sales progress, feedback, and customer insights. Requirements: • Proven experience in sales, preferably in luxury goods or a similar industry. • Excellent communication and interpersonal skills. • Self-motivated and goal-oriented with a passion for achieving results. • Ability to work in a fast-paced, startup environment. • Knowledge of e-commerce platforms and social media marketing is a plus. What We Offer: • Competitive commission-based compensation. • A chance to be part of a growing and innovative company. • Opportunities for professional growth and development. If you’re passionate about sales and want to be part of an exciting product launch, apply today and help us bring ChampGoal to the world!

This is a full-time (part-time available), on-site role for a Store Assistant. The Store Assistant will be responsible for day-to-day tasks associated with customer service, retail sales, and organizational skills.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 37.5 hours per week plus overtime (site rules applies). You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: - OFF Sun: - OFF Job description As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include: Greeting and looking after our guests so they go home delighted Serving customers, ensuring they receive an easy and seamless personalised experience Being knowledgeable about the menu and making recommendations to our guests Representing Compass Group UK&I and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Hospitality Assistant will: Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride Take initiative and make decisions that are right for our customers Be an excellent team player with great communication skills Have a desire to succeed in your role Possess the ability to work under pressure As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

Job Overview We are looking for a personable and energetic Front of House Associate to join our team in a vibrant hospitality setting. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing exceptional customer service. Key Responsibilities Warmly welcome and assist customers in a professional and friendly manner. Accurately process customer orders and handle transactions efficiently. Manage cash and card payments with attention to detail. Ensure the front-of-house area is clean, organized, and up to hygiene standards, including personal appearance. Support food preparation and serving as needed. Qualifications Previous experience in hospitality, restaurants, or catering is a plus. Knowledge of food safety practices is preferred. Excellent communication skills with a strong customer-service mindset. Ability to thrive in a fast-paced environment. Experience with coffee bar operations is a bonus. Join our team as a Front of House Associate and help create a welcoming and enjoyable experience for our valued guests!

Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.