Are you a business? Hire customer service associate candidates in London
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
You will be evaluating the performance of sales associates at large companies whilst observing interactions between sales associates and customers, assessing areas such as communication, product knowledge, customer service, and sales techniques. After these assessments, the invigilator compiles detailed reports, providing feedback on strengths and areas for improvement. These reports are used by the company to enhance training, refine sales strategies, and ensure a consistent and high-quality customer experience.
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. Important info: From Minimum wage up to £65,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. Important info: From Minimum wage up to £65,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required
We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
WOODEARTH COUTURE is fashion designer brand with 15 years history serving women with high-quality garments and elegant, chic designs! We are seeking a motivated and enthusiastic Retail Sales Associate in Fashion to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will be responsible for selling products, assisting customers with their needs, and maintaining an organised retail environment. This position is ideal for individuals who are passionate about sales and enjoy working in a dynamic fashion company. Duties - Engage with customers to understand their needs and provide tailored product recommendations. - Sell products effectively while employing upselling techniques to maximise sales opportunities. - Maintain an organised and visually appealing store layout, ensuring that merchandise is well-displayed. - Handle customer inquiries and complaints professionally, demonstrating excellent communication skills. - Process transactions accurately using the till system, ensuring basic maths skills are applied effectively. - Assist in inventory management, including stock replenishment and conducting stock takes as required. - Uphold high standards of customer service by demonstrating phone etiquette when handling calls. - Collaborate with team members to achieve sales targets and enhance overall store performance. Experience - Previous experience in fashion retail sales is essential; a willingness to learn is key. - Strong organisational skills coupled with effective time management abilities to handle multiple tasks efficiently. - British nationality. - A proactive approach to upselling and cross-selling products to enhance customer satisfaction and drive sales. - Join us as a Retail Sales Associate in Fashion where your passion for sales and customer service will make a significant impact!