Offres customer service associate à Newcastle Upon TyneCréer des alertes d'emploi

People Team Manager Hi, we're Northern Gas and Power Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts. What’s in it for you? • Industry-leading compensation package: Negotiable base salary up to £50,000, • Work-life balance, • Career growth and progression opportunities, • Northern Gas and Power are recognised as a Real Living Wage Employer, • Unrivalled perks (including but not limited to):, • Extended time off in December (incentivised), • Company getaways and retreats abroad!, • Exclusive discounts on dining at selected restaurants!, • Cinema society membership, • Company health plan with Simplyhealth, • Festival and Event tickets (such as Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and more!), • Good Business Charter Award 2025 What is the job about? Are you a motivational HR leader with a passion for developing teams and delivering high-quality HR services? We are looking for a People Team Manager to lead and inspire our People Team, ensuring the delivery of legally compliant, efficient, and proactive HR support across the business. In this role, you will manage day-to-day People Team operations, coach and develop team members, and use HR data and metrics to inform decisions and drive continuous improvement. You will build strong relationships with stakeholders, influence decisions, and ensure the team’s work aligns with organisational objectives. What exactly will you do? • Lead and manage the People Team, supporting performance, development, and progression via Personal Development Plans, • Deliver training, briefings, and development initiatives in partnership with People Business Partners, Legal, and L&D teams, • Provide advice, guidance, and coaching on complex HR matters, • Build strong stakeholder relationships to influence decisions and support HR initiatives, • Ensure HR operations (advice lines, mailboxes, HRIS/People HR) run smoothly and meet service level standards, • Monitor attendance and absence to support employee wellbeing and reduce absence levels, • Maintain up-to-date knowledge of employment law, HR best practices, and regulatory changes, • Review and improve HR policies and processes, ensuring GDPR compliance, • Analyse HR data and metrics to identify trends, provide insights, and support decision-making, • Support HR initiatives and projects alongside the People Business Partner and Global Head of People What we’re looking for • CIPD Level 5 qualification (or equivalent) and Associate CIPD membership, • Proven HR leadership experience in a fast-paced, commercial environment, • HR generalist experience with strong customer service, problem-solving, and conflict resolution skills, • Knowledge of employment law and compliance requirements, • Experience using HRIS systems, ideally People HR, • Proficiency in Microsoft Office, • Strong skills in data collation, reporting, and interpretation to support decision-making, • Motivational, resilient, and proactive leader who can “lead from the front”, • Excellent interpersonal, negotiation, and conflict resolution skills, • Strong organisational skills, attention to detail, and ability to prioritise and delegate, • Ability to build and maintain positive relationships across all levels of the business Diversity in our heritage, inclusion in our future. NGP is a Disability Confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long-term health condition. We do our utmost at Northern Gas and Power, part of Global Procurement Group (GPG) to value our People for who they truly are. We want all our colleagues to feel free to be themselves at work. Our People Strategy reflects our vision of an attractive and diverse organisation. Between all our companies, our colleagues make up over 30 nationalities from five countries around the globe. We’re building a welcoming workplace where we recognise, respect, and celebrate each other’s stories. Be part of our story. Be you at NGP. #BeYouAtNGP For more information on how we process your data, please refer to our Candidate Privacy Policy. This can be found on our Careers page

Job Description Title: Sales Associate Fenwicks Full-Time & Part-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

A leading UK retailer is seeking a Customer Assistant for their Food section in Newcastle upon Tyne. The role involves delivering excellent customer service, maintaining store standards, and engaging with customers to ensure a great shopping experience.

Support your Management Team in achieving company sales targets and operational goals.

Junior Sales Associate Entry-Level Opportunity Are you confident, outgoing, and ready to start a career where your personality and effort really matter? At Kaizen Acquisitions , were looking for a Junior Sales Associate to join our growing Newcastle team. This is a hands-on, entry-level role designed for individuals who want to build confidence, develop communication skills, and grow within a fast-paced sales environment. No experience? No problem. Full training is provided. What Youll Be Doing Engaging with customers in a professional and friendly manner Representing well-known UK brands through face-to-face sales and marketing Supporting ongoing campaigns and contributing to team targets Learning core sales, communication, and customer service skills Working closely with experienced mentors and team leaders What Were Looking For Confident, positive, and people-focused individuals Strong communication skills and willingness to learn Self-motivated with a good work ethic Team players who enjoy a fast-paced environment Backgrounds in retail, hospitality, customer service, or sport are a bonus (but not essential) What We Offer Full training & 1-to-1 mentoring from day one Uncapped commission your performance drives your earnings Clear progression structure into leadership and management National & international travel opportunities for top performers Weekly team socials & events in a supportive, high-energy culture Why Kaizen Acquisitions? At Kaizen, we focus on developing people as much as performance. This role is ideal for someone looking to gain real-world experience, build confidence, and progress quickly based on resultsnot seniority. Please note: This is a self-employed, performance-based role suited to individuals who enjoy autonomy and personal growth. Apply now and start your sales journey with Kaizen Acquisitions, Newcastle . TPBN1_UKTJ

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. The Customer Service Associate will use various computer systems to enter and track invoice

Ideal candidates should be passionate about customer service, able to work in a busy environment, and willing to assist in various store areas. A leading UK supermarket is seeking friendly and proactive team members to join their Service team. In this role, you will assist customers at checkouts, pr

Customer Service Associate (Simplyhealth Funding Services). Customer Service Associate (Simplyhealth Funding Services). The Customer Service Associate (SFS) plays a key role in delivering a highquality, proactive andsolutionsfocused support experience for dental practices and their patients using Si

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate.

The role involves delivering exceptional customer service in a fast-paced environment, ensuring cleanliness and stock levels. Ideal for those who thrive in busy settings and want to make a positive impact on customer experiences. A leading retail company seeks a Customer Assistant for its Whiteley V

A prominent retail company is seeking a Customer Service Assistant in Waverley, UK. The role involves providing excellent service, maintaining store appearance, and engaging with customers.

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Responds positively to customer queries and complaints

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Previous customer service ex

A leading global learning company in Greater London is seeking a Contractual Associate in Customer Service. This position involves addressing customer queries, collaborating with internal teams, and ensuring an exceptional customer experience. Candidates must have a minimum Bachelor's degree and exc

A leading catering service provider in the UK is seeking a Retail Assistant to deliver exceptional customer service in a healthcare environment. The ideal candidate will possess great communication skills, work well under pressure, and have a passion for outstanding service. This full-time role invo

Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. You will use your Customer Relations skills to take ownership of the e

The Customer Service Associate is responsible for Administering Life Insurance and Income Protection schemes supporting ambitious growth and sales targets. Customer Service, and/or Administration gained from a similar industry/regulated like Financial Services, Utilities etc. The Customer Service As

Contractual Associate, Customer Service. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. So if you love delivering exc

The position offers a chance to deliver exceptional customer service in a fast-paced environment. Responsibilities include maintaining store standards, assisting customers, and operating the till.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Other duties as assigned Skills and Experience: Previous customer service experience in retail, hotel, restaurant, gro

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager). We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. We’re seeking a Customer Service Associate to join our te

A leading transport service provider in Greater London is seeking a Customer Service Assistant on a zero-hour contract. The role involves ensuring passengers purchase the correct tickets, managing customer queuing systems, and providing outstanding service. Ideal candidates should have prior experie

A leading retail company in Bedford is seeking individuals for customer service roles. No prior retail experience is required, but strong customer service skills and flexibility are essential. Candidates will execute store operations, process freight, and assist customers.

A leading building materials supplier in the United Kingdom seeks individuals to join their team, providing excellent customer service and handling physical aspects of the role.

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Sign in to set job alerts for “Customer Service Spec

We are looking for a Retail Customer Service Associate to join our team to train AI models.

A leading building materials supplier in the UK is seeking team-oriented individuals to deliver exceptional customer service.

A leading retail company in Greater London is seeking a Customer Assistant to provide exceptional service in the Fashion, Home & Beauty section. This role demands high levels of customer service and digital confidence, ensuring a great shopping experience. Key responsibilities include engaging with

A local authority in Brixton is seeking a Temp-Perm Apprentice Customer Service Assistant. Responsibilities include providing customer service, handling inquiries, and performing administrative tasks.

You will deliver friendly customer service, assist with sales, and support daily store operations while maintaining a fun and organized environment. The ideal candidate is energetic, reliable, and a team player who enjoys enhancing customer experiences in a fast-paced setting.

A national retail chain is seeking a Customer Service Associate in Bedford, UK. Ideal candidates will have previous customer service experience in retail or similar environments, strong communication, and problem-solving skills. You will create a positive shopping experience for customers and be a v

Responsibilities include providing exceptional customer service, maintaining high standards of presentation, and supporting retail operations.

A community-focused financial organization in Felixstowe is seeking a Customer Service Assistant.

A leading UK building supplier is seeking team-oriented individuals to provide excellent customer service.

A leading retail company is looking for a Retail Customer Service Assistant to join their team in Ridgeway. Responsibilities include delivering exceptional customer service, handling transactions, and managing stock.

An ice cream parlor in Greater London is looking for a Gelato assistant responsible for customer service, including scooping gelato and preparing drinks. Candidates should have a polite and helpful manner, enjoy customer interactions, and possess a good level of English.

A leading media company in Greater London is looking for a Customer Service Associate to provide exceptional service and sales support for inbound customer inquiries. The ideal candidate will be fluent in both English and French, possess strong communication skills, and show the ability to build and

Working closely with the Building Manager and wider team, the Administrator will coordinate tasks, maintain organised systems, and ensure excellent customer service throughout the development supporting both commercial and residential. Front‑of‑House & Customer Service. Strong customer service e

You will be responsible for preparing and serving fresh food, ensuring a great customer experience.

The role involves delivering exceptional customer service and assisting with a variety of financial products.

A dynamic drinks startup in London is seeking a Customer Service Assistant to be the first point of contact for suppliers and buyers. The ideal candidate will have experience in customer service, strong communication skills, and a positive attitude. This role involves managing inquiries, ensuring cu

Advanced Associate, Customer Service(Program Coordinator). Advanced Associate, Customer Service(Program Coordinator),. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our

Due to growth they are looking to recruit an Customer Service Associate. Our client is an asset finance specialist providing first class customer service. Responding to customers quickly and effectively, ensuring that every customer interaction has a positive outcome.

You should have a solid understanding of UK Health and Safety requirements and legislation and demonstrate excellent customer service skills with significant experience in customer-facing roles. Delivers all aspects of customer service, including a comprehensive front of house service anticipating a

Customer Service Associate (Bi-Lingual English/German). Minimum 6 months of customer service experience in an office or call center environment. Address customer inquiries through phone, chat, and email, prioritizing a positive and satisfying experience.

A leading workplace catering company in the UK is seeking a passionate Customer Services Assistant for a part-time role (24 hours/week). Candidates should have a strong customer service focus and be excellent team players.

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As a Customer Service Assistant, you will be working in a fast paced retail environme

With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. AS A CUSTOMER SERVICE ASSISTANT YOU'LL:. WHY JOIN AS CUSTOMER SERVICE ASSISTANT?.