Are you a business? Hire customer service team lead candidates in United Kingdom
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN SOHO As we expand locally and globally, we’re excited to announce our newest venue in Soho, our most thrilling location yet! This is your opportunity to help shape the future of Clays in the UK’s most vibrant city. We're bringing the energy, excitement, and signature Clays experience to Soho, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
COCOLAS is a newly opened, high-end aesthetics and laser clinic based in the heart of Golders Green. Our clinic specialises in laser hair removal, skin rejuvenation, advanced facials, and a full range of aesthetic and beauty treatments. We pride ourselves on delivering exceptional client care and results using industry-leading technology in a welcoming and elegant environment. The Role: We are seeking a confident, qualified Beautician / Aesthetic Therapist with excellent customer service skills to join our growing team. You will be responsible for delivering a range of beauty treatments and supporting our core clinic services. This is a hands-on role for someone passionate about beauty and skin, who can perform treatments safely, professionally, and with genuine care. Key Responsibilities: Perform UNISEX full-body waxing and massage Deliver basic facials and skincare consultations Conduct facial threading (preferred, not essential) Support other beauty services listed on our website Maintain high standards of hygiene, professionalism, and client satisfaction Ensure a warm, welcoming experience for all clients Must-Haves: NVQ Level 3 in Beauty Therapy (or equivalent) Strong English communication skills Outstanding customer service and interpersonal skills Comfortable working with both male and female clients Confidence and experience in waxing and massage (essential) Nice-to-Haves (Bonus Skills): Laser hair removal qualification or experience Advanced skincare or facial techniques Threading, dermaplaning, microneedling, etc. Ability to upsell treatments and products effectively Hours & Salary: Part-time or full-time hours available Competitive salary based on experience and range of skills Salary negotiable for multi-skilled candidates Work Remotely: No – this is an in-clinic role only
Brucan is a new independent bakery in the heart of West Norwood. We serve freshly baked cakes, pastries, sandwiches – and most importantly, exceptional coffee. We’re looking for an experienced barista to join our small, friendly team. You’ll play a key role in delivering great coffee and warm service to our growing community of regulars. Details: Start date: Tuesday 19th August Weekdays: 7am – 3pm Weekends: 9am – 3pm Immediate start preferred What we’re looking for: 1. Previous barista experience (dialing in, latte art, working under pressure), 2. Passion for quality coffee and great customer service, 3. Reliability and a positive, can-do attitude
Shop Supervisor Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: • To assist the Shop Manager to maximise sales and service levels within the shop., • To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site., • To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: • Previous experience working in a retail or hospitality environment is required, • Experience of supervising a team is required, • A friendly, approachable attitude is essential! The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanor., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
We are seeking an experienced and passionate Head Barista to lead our coffee team and ensure the highest quality in beverage preparation, customer service, and café operations. The ideal candidate will have a deep understanding of coffee, a commitment to excellence, and strong leadership skills to train, motivate, and manage a team of baristas in a fast-paced environment. Key Responsibilities: • Prepare high-quality coffee and espresso-based drinks consistently according to recipes and standards., • Lead, train, and mentor a team of baristas to deliver exceptional customer service., • Maintain coffee equipment and ensure it is clean, functional, and properly calibrated., • Monitor inventory levels and place orders for coffee, milk, syrups, and other supplies., • Ensure the café environment is clean, organized, and compliant with health and safety regulations., • Collaborate with management on menu development, seasonal drinks, and promotions., • Manage opening and closing duties, cash handling, and shift scheduling as needed., • Handle customer inquiries or complaints in a professional and efficient manner., • Maintain knowledge of coffee trends, brewing techniques, and industry developments. Requirements: • Barista experience, preferably some time in a supervisory or lead role., • Strong knowledge of espresso machines, grinders, and brewing methods., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment and manage multiple tasks effectively., • Passion for coffee, hospitality, and leading a team., • Availability to work flexible hours, including weekends and holidays.
Description COYA is a luxury lifestyle group with two venues in London; Mayfair and Angel Court and global venues across the Middle East, Mykonos, Monte Carlo, Barcelona and Marbella. Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential. An amazing opportunity is now available to join the COYA Team as we are looking for a passionate and dedicated Supervisor to join the COYA family As Supervisor at COYA you can expect: · Enhanced holiday package; 32 days holiday that include service charge · Long service award · Opportunities to travel and work around the world with COYA · Endless opportunities to grow and develop. We really believe in promoting from within. · High street, leisure & retail discounts · Employee Referral Program · Global Dining Discounts with COYA and sister venues · Family meals twice a day · Generous gift when you become a parent The ideal Supervisor will have the following experience: · Minimum 2 years of previous experience in a similar role in luxury lifestyle venue. · Impeccable service standards with an eye for detail · Immaculately presented, attentive and naturally guest focused. · Excellent communication skills. · Strong people management skills and experience with leading a team. · Ability to build strong relationships at all levels and with members. · A passion for hospitality and customer service. · Must have high level of both spoken and written English. · Ability to work under pressure. · Ability to motivate and drive the team. · An excellent team player. If the Supervisor role sounds like you and you want to be a part of our incredible team, please apply and be prepared to tell us why you are perfect for the position. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We're Here to Support You We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team so we can support you accordingly.
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
We’re currently recruiting HGV Class 2 (Category C) Dustcart Drivers to work on behalf of our client, a leading name in sustainable commercial waste management. Start times between 5AM - 7AM Job Highlights: • Early morning starts – finish your day early!, • Monday to Friday, • Guaranteed minimum 8 hours per shift, • Long-term, ongoing agency contract with the potential to go permanent, • Working as part of a crew collecting commercial waste and recycling across London, • Weekly Pay, • Hourly pay of £17.50 + accrued Holiday Pay Responsibilities: • Safely operate a dustcart vehicle (Class 2), • Carry out commercial waste collections with support from loaders, • Perform daily vehicle checks and report defects, • Deliver excellent customer service on route Requirements: • Valid UK HGV Class 2 (Cat C) licence, • Driver CPC + Digital Tachograph, • Previous dustcart or waste industry experience preferred but not essential, • Good knowledge of London roads, • Reliable and punctual with a can-do attitude
Hairdresser-colourist. We are an international brand PIED-DE-POULE is a chain of beauty salons. We are currently looking for a master hairdresser-colourist. • If your level is intermediate, we'll outline a training plan for the year ahead., • In-house school training from the top masters of the network., • Special prices for services and goods for you and your family., • assistant, • master, • leading master, • art director
Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!
We are Ukrainian international brand PIED-DE-POULE the chain of beauty salons. Now we are looking for a master of nail service. When you do your work, you get high from the process. This is important for us, because our goal is not just to provide services, but also to make style, so that our clients were in incredible delight from the new image that is properly selected and implemented qualitatively. It is important for you not just to perform the service, you feel responsible for your guest's nails not just today, but for the long term. You may not have a lot of experience, but you have the basic knowledge, you are very attentive and careful. Getting the perfect manicure is your passion. You are a professional and have an exceptional sense of taste. We are looking for people who are passionate and love their profession to join the team, so if you want to earn at the top end of the market and ‘play in the big leagues’, welcome to an interview. We'll give you lots of clients, a large marketing department in our back office is working on that. And your job will be to make them happy with the service, and the service. Make it so that after your service clients become regulars and recommend us to their family. Also you will have all modern tools (except personal). Working with clients will be a pleasure also because you will have all the leading brands of cosmetics at your disposal. Many masters working with us, quickly enough gain a good base of clients and go to a good income. This is the result of systematic improvement of skills, qualifications and knowledge of customer service. Within the company we teach this. Monthly your director will provide you with indicators of your work productivity, the most important of which will be the return of guests to you. Terms. We give you a rate for the first time (while you build up your customer base, so that the transition to a new place of work went smoothly and you have confidence). The amount of the rate, and in the future the percentage is negotiated at the interview. We will offer you to pass the test work after which you will have a personal file with a description of your strengths and weaknesses. • If you are a strong and experienced craftsman, we will give you the maximum percentage., • If your level is average, we will give you a training plan for a year ahead., • If you are just starting your way, we will offer you to become an assistant to a top master and learn for free. Work schedule. schedule 2/2 from 9.00 - 21.00 possible consideration of an individual schedule (discussed at the interview). Bonuses. Training in the internal school at the top masters of the network. Special prices for services and goods for you and your family. The opportunity to work in any salon of our network. Career and prospects. Each master has the opportunity to pass such steps in development with us: • assistant, • master, • leading master, • art director, • network teacher, • Once on our team you will inevitably grow as a professional. Send your CV and get in touch, an exciting new chapter in your professional career begins.
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.
We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: • Greet and assist customers with a warm and friendly demeanour., • Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger., • Assist in maintaining an attractive and organised store environment., • Process sales transactions accurately and efficiently., • Handle customer inquiries, concerns, and returns professionally., • Collaborate with the team to achieve sales targets and uphold the brand's standards., • Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: • Previous retail or customer service experience, • Excellent communication and interpersonal skills., • A passion for fashion and an eye for style., • Ability to work well in a team and thrive in a fast-paced retail environment., • Strong problem-solving skills and attention to detail., • Dependable, punctual, and a positive attitude. Benefits: • Competitive hourly wage., • Employee discounts on Just in Case products., • Opportunities for growth and advancement within the company., • Ongoing training and development to enhance your skills., • A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: • Greet and assist customers with a warm and friendly demeanour., • Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger., • Assist in maintaining an attractive and organised store environment., • Process sales transactions accurately and efficiently., • Handle customer inquiries, concerns, and returns professionally., • Collaborate with the team to achieve sales targets and uphold the brand's standards., • Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: • Previous retail or customer service experience, • Excellent communication and interpersonal skills., • A passion for fashion and an eye for style., • Ability to work well in a team and thrive in a fast-paced retail environment., • Strong problem-solving skills and attention to detail., • Dependable, punctual, and a positive attitude. Benefits: • Competitive hourly wage., • Employee discounts on Just in Case products., • Opportunities for growth and advancement within the company., • Ongoing training and development to enhance your skills., • A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
An exciting opportunity as arisen for an Assistant Restaurant Manager to join the team at Street Burger-O2. Street Burger - The O2 is open inside The 02, Greenwich. Street Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Assistant Restaurant Manager you must: Have previous experience as a Manager within a busy restaurant environment Have a strong personality with the confidence to play an integral role in a leading the restaurant. Working closely with the General Manager to consistently deliver excellent customer service and an amazing experience for our guests. Confident in leading and motivating a team Have exceptional communication skills with a real passion for hospitality What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Supervise and lead the Foh team during service, • Monitor cleanliness, presentation and standards of the shop, • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? • Previous experience in a supervisor role or a team-leader, • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: • Supervise and lead a team of employees, providing guidance and support, • Ensure smooth operations and excellent customer service, • Train new employees on company policies, procedures, and standards, • Monitor employee performance and provide feedback for improvement, • Handle customer inquiries, complaints, and resolve any issues that may arise, • Maintain cleanliness and organization of the establishment, • Collaborate with management to develop strategies for improving efficiency and profitability, • Assist with inventory management and ordering supplies as needed Qualifications: • Previous experience in a supervisory role within the hospitality industry is preferred, • Strong leadership skills with the ability to motivate and inspire a team, • Excellent communication and interpersonal skills, • Knowledge of culinary techniques and food safety regulations is a plus, • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, • Proficient in computer systems/software used in the industry, • Flexible schedule, including evenings, weekends, and holidays Skills: • Helpfulness: Willingness to assist both customers and employees whenever needed., • Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests., • Leadership: Ability to lead by example, motivate others, and make informed decisions., • Team Management: Experience managing a team of employees, including scheduling, training, and performance management., • Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures., • Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations., • Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable., • Bartending: Knowledge of bartending techniques and ability to oversee bar operations.
We are looking for highly motivated and experienced Waiter/Waitresses part-time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: • Greeting customers as they settle down at the restaurant tables and introducing them to the menus, • Taking orders, • Inquiring if the customers are satisfied, giving bills and processing payments, • Operating the bar and coffee section, • Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials, • General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Part-time, 25/30
Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £33,500 – £36,000 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
As Floor Manager in Uba you are responsible for supporting the F&B manager by achieving objectives in regard to stock control, stock management, and high customer service, all whilst maintaining the high standards that Uba expects and instilling Uba Family Values. You will deliver an exceptional food and beverage offering in line with the specification of the F&B manager. Work as part of the management team to run the business and drive it forward. You will also oversee the smooth delivery of the breakfast service, including buffet presentation, guest interactions, and the welcoming experience, ensuring the morning operation reflects the same high standards as the rest of the day. KEY RESPONSIBILITIES Successful maintenance of the restaurant and bar on a day-to-day basis to ensure that the venue operates in full compliance with Health and Safety law, the Weights and Measures Act, and all legal requirements for Food Hygiene. Oversight and delivery of the breakfast,lunch and dinner service, including buffet setup, replenishment, guest engagement, and team coordination to ensure a warm and efficient start to the guest experience. Development and implementation of restaurant and bar service standards across all dayparts. Lead, inspire, and motivate the team to achieve agreed goals and objectives, promoting a positive working environment. Ensure consistency of the product throughout Uba. Supervise service, ensuring presentation of drinks and food is to the correct standard. Carry out the smooth and efficient running of the service across breakfast, lunch, and dinner as appropriate. Help with menu development, including adapting offerings tailored to different occasions or time periods (e.g., themed breakfast menus or morning events). Stock management whilst maintaining the COS, aiming to beat the budget set. Manage ordering and stock control, ensuring all waste is recorded and reported. Maintain full knowledge of the entire menu, including breakfast items, and be able to give detailed descriptions of food and beverage offerings. Escalate maintenance issues to the relevant parties as required. Maintain and proactively manage resourcing requirements that the venue needs for the smooth running of service, including early morning shifts. Ensure the selection process for applicants is compliant with company procedures. Manage onboarding, training, and integration of new starters, including breakfast service team members. Manage the close, ensuring the venue is shut properly, including filling out all necessary paperwork and completing the closing checklist.
Hair Salon Assistant – Mulaax Hair Salon 📍 Location: Brixton, London 📅 Employment Type: Permanent 💷 Pay: £100 per day 🕒 Schedule: Tuesday to Saturday, 10:00 AM – Close About Us Mulaax Hair Salon is a vibrant and high-volume salon located in the heart of Brixton, renowned for creative styling and exceptional client care. We are currently seeking an experienced stylist to join our team and play a key role in supporting daily salon operations, particularly assisting our Head Colourist. This is an exciting opportunity for a stylist to grow and perfect their craft in a supportive, fast-paced, and professional environment. What We’re Looking For Fully qualified hairdresser with extensive experience in cutting, colouring, and styling Proficient in hair extensions, as well as delivering high-quality wash and blow-dry services within one hour Skilled in working with textured and natural hair Confident in advanced techniques and up-to-date with modern hair trends Strong cutting skills, including layers, trims, bobs, and Diva cuts Fluent in English with excellent communication and interpersonal skills Professional, reliable, and motivated to grow with the team Recognised hairdressing qualifications (certificates required) Must provide two professional references Key Responsibilities Support the Head Colourist Assist with advanced colour services, including toners, tints, and custom colour formulations Prepare all necessary tools, products, and workstations before appointments Client Care Greet clients warmly and ensure a welcoming and professional experience Manage phone calls, schedule appointments, and provide front-of-house support Offer refreshments and maintain a high standard of customer service Salon Maintenance Keep the salon clean, organised, and hygienic at all times Sanitize tools and equipment thoroughly after each use Ensure stock levels are maintained and work areas are fully prepared What We Offer One-on-one mentorship with the salon owner and director A positive and collaborative team culture Opportunities to work with a diverse range of clients, including textured and natural hair Ongoing training, development, and career progression Staff discounts on salon services and retail products
Location: Sutton, covering South West London and surrounding areas Start Time: 7:00 AM Pay: £180 per day Job Type: Full-time, Self-employed Payment: Weekly (every Friday, two weeks in arrears) Additional Work: Optional extra driving opportunities available About the Role KC Courier Express Ltd is hiring experienced multi-drop delivery drivers to join our team, delivering parcels for one of the UK’s leading courier brands. We are looking for individuals with previous multi-drop experience, a strong work ethic, and a positive attitude. Whether you are an owner-driver or prefer to rent a van through us, we welcome your application. Driver Responsibilities Complete 60–80 stops per day (additional stops paid) Deliver in South West London and areas surrounding Sutton (routes may vary) Maintain high standards of customer service Cover your own fuel and vehicle maintenance (if using your own van) andidate Requirements Must have held a full driving licence for over 5 years Ideally have a clean licence Must have no criminal record (mandatory) Must have previous parcel delivery and multi-drop experience (3 years preferred) Ability to deliver over 100 stops per day is a plus Strong organisational and time management skills Comfortable using handheld devices or basic technology Good verbal communication and customer service skills
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships
Full-Time Bar Manager – The Camden, London We're looking for a full-time Bar Manager to join our team at The Camden, a lively bar and nightclub located in the heart of Camden, London. What we’re looking for: A valid DPS (Designated Premises Supervisor) licence Strong leadership and communication skills Charisma, a positive attitude, and a hands-on management style Proven experience in bar and/or nightclub operations Confidence in handling stock control, staff supervision, and customer service Ability to thrive in a fast-paced, high-energy environment If you’re passionate about nightlife, love creating a great atmosphere, and can lead a team with enthusiasm — we’d love to hear from you!
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.
We’re Hiring: Head Receptionist 📍 Aviary Rooftop Aviary Rooftop is looking for a Head Receptionist to join our dynamic front-of-house team. If you’re a confident, customer-focused professional with strong leadership skills and a passion for hospitality, we’d love to hear from you! About the Role: As Head Receptionist, you will be the first point of contact for guests, overseeing a team of receptionists and ensuring a seamless guest experience from arrival to departure. Key Responsibilities: Manage daily reception operations Lead and train reception staff Handle bookings and guest inquiries Coordinate with FOH and management teams Ensure excellent customer service at all times What We’re Looking For: Previous experience in a reception or front-of-house supervisor role (hospitality preferred) Strong communication and organizational skills A professional and welcoming demeanor Ability to thrive in a fast-paced environment Flexible availability, including weekends and evenings What We Offer: Competitive pay A supportive, energetic team Opportunities for growth within a premium hospitality venue Ready to lead from the front? Apply now by sending your resume
Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • -Thorough desire for quality and detail, • Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
We are a dynamic and creative salon located in the heart of Parsons Green,50m away from the train station , known for delivering high-quality, personalized services to our clients. Our team is passionate about the latest trends, exceptional customer service, and creating a warm and welcoming environment. We are seeking an experienced and talented Senior Stylist to join our growing team. The ideal candidate will be creative, professional, and have a keen eye for current styles and trends. You will lead consultations, deliver top-notch hair services, and help with everyday tasks. • Provide exceptional hair styling, cutting, and coloring services to clients, • Lead client consultations to understand their needs and recommend suitable styles, • Keep up-to-date with the latest trends and techniques in hairdressing, • Ensure high levels of customer satisfaction and maintain lasting client relationships, • Contribute to a positive and collaborative salon environment Requirements: • Minimum of 5 years of experience as a hairstylist, • Proven expertise in cutting, coloring, and styling, • Excellent communication and customer service skills, • Passionate about the latest trends and industry techniques, • Ability to work well in a team environment What We Offer: • Competitive salary with commission opportunities or work self employed with percentage ., • Ongoing training and development opportunities, • A creative, friendly, and supportive working If that is you, please us for this fantastic opportunity.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
🌿 Landscape Surveyor – Imperial Grass Limited 📍 Based in Harrow, covering London & surrounding counties 💰 Competitive Salary + Performance Bonus 🚗 Full UK Driving Licence Required Are you passionate about landscaping and enjoy meeting clients face-to-face? Imperial Grass Limited, a leading landscaping company based in Harrow, is looking for a skilled Landscape Surveyor to join our team! About the Role: As a Landscape Surveyor, you will be the first point of contact for our clients. Your responsibilities will include: Visiting residential and commercial properties to assess landscaping needs Measuring and evaluating project areas Discussing design ideas and gathering client requirements Presenting our range of premium products including Artificial Grass, Patios, Driveways, and Fencing Working closely with the sales and installation teams to ensure accurate quotations and smooth project handover What We're Looking For: Proven knowledge in landscaping, especially in: Artificial Grass Patios Driveways Fencing Excellent communication and customer service skills Ability to measure and document area dimensions accurately Confidence in showcasing products and explaining installation options A full UK driving licence – you’ll be travelling to client sites across London and surrounding counties Why Join Us? Competitive base salary with bonus structure based on closed sales Company vehicle and fuel allowance (or mileage reimbursement) Friendly and supportive work environment Opportunities to grow within a fast-expanding company 📩 Ready to apply? If you’re passionate about landscaping and enjoy working directly with clients, we’d love to hear from you. Apply today with your CV and a short cover note telling us why you'd be a great fit.
We are seeking a reliable, experienced Van Driver with a background in moving services to join our dedicated team at Mudanzas Edyta London Limited. This role is ideal for someone who enjoys physical work, takes pride in organization and safety, and thrives in a customer-focused environment. Key Responsibilities: Drive company vans safely and efficiently to all parts of the UK. Coordinate and lead moving jobs, directing helpers and keeping the process organized. Load and unload clients' belongings with care and attention. Disassemble and reassemble furniture; carry out minor handyman tasks as needed. Communicate clearly and politely with clients. Remain calm and effective during busy or physically demanding moves. Provide excellent customer service on every job. Requirements: Experience as a van driver, ideally in moving or removals. Basic handyman skills (e.g., using tools, assembling furniture, small repairs). Good physical condition — ability to lift and move heavy items. Fluent in English (Spanish is a plus). Flexible and willing to travel across the UK when required. Punctual, responsible, and team-oriented. Stable work based in South West London. Variety — from local moves to full relocations across the UK. Supportive team environment and professional development opportunities. If you’re hands-on, reliable, PROACTIVE and ready to work across the UK with a positive team, we’d love to hear from you. Apply today and be part of a company that values effort, skill, and great service.
Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a small team of baristas at our Marylebone cafe. About You: - Experience: Minimum 12 months in a similar managerial role. - Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. - Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. - Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: - Excellent pay package as well as a supportive and welcoming team environment. - Opportunities for growth and move up to higher managerial roles If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service we would love to hear from you.
Position: Van Driver (with moving experience) We are looking for an efficient and experienced van driver to join our team at Mudanzas Edyta London Limited. The role includes: Driving the van safely and efficiently. Leading and coordinating the work during moves, ensuring everything is done in an organized and efficient manner. Guiding the helpers on how to perform tasks, ensuring everything is done correctly. Organizing and loading the client’s belongings into the van, making sure everything is well-protected. At the destination, unloading the items and handing them over to the client or helpers as necessary. Fluent in English (Spanish is optional). Basic knowledge of disassembling and assembling furniture. Providing excellent customer service at all times. Requirements: Previous experience as a van driver or in moving services. Basic knowledge of disassembling and assembling furniture. Professional attitude and excellent customer service skills. Ability to work as part of a team and under pressure. Spanish knowledge is a plus, but not required. If you're interested in joining a dynamic team and providing excellent service to our clients, we look forward to your application!