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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire UI (Product) Designer - Principal Associate Job Title: UI (Product) Designer - Principal Associate Location: London OR Nottingham Working Pattern: Hybrid - 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a Product Designer (UI) to join our Design team at Capital One. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. You’ll join our wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences. Year after year we’ve been recognised as a great place to work. In 2026, Capital One was ranked 9th in the UK’s Best Workplaces™ list. What you’ll do Deliver high-fidelity design solutions that span the full project lifecycle, from initial conceptual sketches to production-ready assets and technical specs. Explore a variety of visual design directions rapidly and iteratively, incorporating feedback while maintaining a high bar for visual quality. Be a brand guardian and influence the application of our visual language whilst being an advocate for quality. Contribute to and evolve our design system as we continue to add features to our experiences on app and web. Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs. Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams during the development process to translate design vision into flawless, production ready experiences for our customers. Empower the wider team by sharing the latest visual design trends, from visual best practices to new features in Figma and developments in AI. The skills and experience you'll need A portfolio that demonstrates your creative potential across a variety of platforms (eg. Mobile, web). We’d love to see examples of how you’ve creatively responded to a complex brief, or challenging content and how you leverage AI tools (e.g., Figma AI, LLMs, or generative asset tools) to optimise your workflow, accelerate prototyping, or explore creative concepts. Skilled using tools such as Figma, Adobe suite. Creative storytelling and illustration skills. Proven experience in UI and visual design, with pixel-level attention to detail. Experience in contributing to and maintaining design systems that determine brand identity (typography, colour, layout) but also implementation rules and patterns A commitment to inclusive design, ensuring that all visual outputs are fully accessible and meet WCAG standards without compromising on aesthetic impact. Experience integrating AI tools into your design process to increase efficiency while maintaining a critical eye for AI limitations regarding data privacy and accessibility. It would also be beneficial (but not essential) if you had: A Bachelor’s Degree or commensurate studies in Design, HCI, Computer Science or other related field. Experience working in an Agile development process. Project management experience, particularly in tooling such as JIRA and Confluence. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Brand Marketing Executive (Associate) Job Title: Brand Marketing Executive Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a creative, media savvy and results-focused marketer to join Capital One’s UK Brand & PR Team. We are passionate about the credit card products we offer and want to reach as many new customers as possible. This is where you come in. This role is key to making things happen in order to bring Capital One’s brand promise to life; working with award-winning agency partners and internal teams alike to deliver on our brand strategy, from compelling communications campaigns to targeted and efficient paid media planning. Reporting to the Head of Brand and PR, with coaching from our Brand Managers and PR & Comms Manager, we’re looking for a creative yet analytically-minded associate to help us to grow the Capital One brand in the UK. What you’ll do: Be part of a collaborative team, focused on consistently delivering new initiatives to the market through a test and learn approach Support the Brand Managers in planning and executing our top of funnel creative and media strategy, reporting on results and making recommendations and optimisations grounded in insight Report on marketing performance to demonstrate ROI and long-term brand growth, using data from brand health tracking and individual marketing channel performance Work collaboratively with the in-house Studio team on creative development, using insights to create compelling communications and creatively answer customer needs Oversee the production and implementation of campaign materials, ensuring communications remain on brand at all times Collaborate with teams across the business, particularly with our business analyst partners, product managers and the design team Work with leading, award-winning creative, media and PR agencies, with support from our experienced in-house marketing team The skills and experience you need Strong analytical skills, and ability to use data and insight to make informed decisions and recommendations A strong creative flair Experience of successful cross-functional working, building strong relationships both internally and externally A clear and compelling communicator, both written and verbal Experience managing a busy workload and great organisational skills, without losing sight of deep attention to detail Tenacity and appetite to develop quickly in the role and take on bigger responsibilities as they crop up Undergraduate degree in a relevant discipline Demonstrable experience in marketing, ideally as an ‘all-rounder’ Experience working in a fast-paced, growth-focused environment Where and how you'll work This is a permanent position based in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Central Nottingham: Sales Associate (Entry Level) - Immediate Starts Available.Candidates must be eligible and available to work full time in the UK.Our client, a renowned company in Nottingham, is expanding its sales team.Specialising in field sales & marketing, they focus on boosting brand awa

Central Nottingham: Sales Associate (Entry Level) - Immediate Starts Available Please Note:Candidates must be eligible and available to work full time in the UK - it is not suitable for those still in full-time education, or current international students. Our client, a renowned company in Nottingham, is expanding its sales team. Specialising in field sales & marketing, they focus on boosting brand awareness & driving revenue while delivering excellent customer service. The company's mission is to connect customers with their clients' brands, creating long lasting relationships. All whilst providing a supportive, friendly & motivated working environment for their team to achieve their professional & personal goals. What They Offer • Earning Potential: Our client offers the opportunity to earn through a brand awareness fee plus commission. Ideal for those motivated by performance & success., • Immediate Start - Opportunity to start earning immediately!, • Recognition: Celebrate success at weekly meetings & national award ceremonies., • Company Culture: Supportive, fast paced, fun-loving. Motivated, team orientated, • Training & Development: Develop sales & customer service skills through one-on-one mentorship with a senior salesperson., • Growth: Clear path to progress into leadership & ...

Next in Nottingham is seeking a team member to deliver outstanding service and manage stock operations. You will be a vital part of our fast-paced store team, helping customers find perfect products while maintaining a positive attitude. Flexible hours are available, along with excellent employee be

This part-time role involves till operation, customer service, and maintaining a tidy workspace. The role requires flexibility in hours and strong customer service skills.

In this role, you'll ensure that our shelves remain well-stocked and help fulfill online orders, providing exceptional service that keeps our customers coming back. Ideal candidates will excel in communication and may have experience in a customer-facing role.

Ideal candidates should possess excellent customer service skills and a friendly attitude towards team members and customers. Carwashexpress is seeking a full-time Team Member in Greater London to provide exceptional customer service and manage various operations at the wash and convenience stations

You will be responsible for accurately processing stock and ensuring great customer service when on the sales floor. Benefits include discounts on products, access to health services, and opportunities for development.

Next Careers is seeking dedicated team members in Solihull to efficiently process stock and ensure excellent customer service. You will be part of a fast-paced store team, ensuring products are available to customers quickly.

Sainsbury's is seeking Trading Assistants in the Cherwell District to ensure store efficiency and exceptional customer service. Responsibilities include stock replenishment, assisting customers, and maintaining store presentation. Ideal candidates will have a strong attention to detail, flexibility

Key responsibilities include delivering excellent customer service, maintaining store presentation, and managing stock. Benefits include a welcoming team environment, significant discounts, and access to health services.

Responsibilities include offering exceptional customer service, sharing product knowledge, and maintaining store operations across various areas.

You will provide excellent customer service, ensuring shelves are stocked and customers are promptly served, whether in-store or through deliveries. The ideal candidate should have a passion for customer service and ideally experience in a Retail or Wholesale setting.

As a store colleague, you'll serve customers with passion, work flexibly within guaranteed hours, and engage in community events. You'll engage customers and provide support while embodying our values of diversity, equity, and inclusion. Tesco UK in Newark and Sherwood is looking for enthusiastic co

Next is looking for a team member in Greater London to process stock, ensure customer satisfaction, and maintain store standards. Responsibilities include stock accuracy, delivering to deadlines, and providing excellent service on the sales floor.

Responsibilities include assisting customers, maintaining a welcoming environment, and supporting team efforts.

Your main responsibilities will include accurately processing stock and providing excellent customer service on the sales floor. Enjoy numerous employee benefits, including discounts and access to health and wellbeing services.

This role involves providing exceptional customer service, replenishing stock, and maintaining shop floor standards during the busy summer period.

Asda Stores Ltd is seeking a Service Colleague in Cherwell District to join their food services team. In this full-time, permanent role, you will play an essential part in delivering excellent customer experiences by serving food, managing cash transactions, and ensuring cleanliness. Join us in maki

Heron Foods Limited in Wirral is seeking a Part-Time Sales Assistant who will help in maintaining store standards and providing excellent customer service. Your role includes organizing deliveries, stocking shelves, and ensuring a positive shopping experience for customers.

Honey I'm Home in Greater London is seeking a committed and enthusiastic staff member to join our vibrant team at our 5-star coffee shop.The ideal candidate will have relevant experience in a catering or coffee shop environment and must present a smart and clean appearance at all times.This position

TESCO UK in Greater London is looking for committed colleagues ready to deliver outstanding customer service. Successful candidates will possess strong communication skills and a passion for customer engagement. Join us and be part of a team that puts customers at the heart of everything we do!.

This role involves serving customers and ensuring a positive shopping experience while working within a diverse team. Candidates must be over 18 and have a passion for delivering great service.

Tesco in London is seeking enthusiastic individuals for a customer service role. Responsibilities include providing excellent customer service, working across various store areas, and participating in community events.

TESCO UK is looking for enthusiastic customer service associates in Greater London. The role involves providing exceptional service to customers and working across various store areas. A passion for service and teamwork is essential, along with the initiative to make decisions that enhance customer

The role focuses on delivering great customer service, working across various store areas, and participating in community events. Ideal candidates must be over 18 and be ready to engage with customers passionately.

Tesco UK is seeking enthusiastic individuals for customer service roles in Nottingham. You'll help serve our shoppers and deliver excellent service with passion, part of a welcoming and diverse team. The role requires strong communication skills and the ability to build rapport with customers.

You will play a key role in welcoming customers, maintaining store standards, and ensuring a positive shopping environment. Naylor's Equestrian Llp in East Midlands is seeking a Store Colleague to enhance the retail experience for customers.

Tesco UK is looking for enthusiastic individuals to join their team, primarily focusing on delivering great customer service while assisting shoppers across the store.

Provides customer service, organizes re-delivery attempts, and communicates with customers and warehouse teams.

Multi-Drop Driver/ Warehouse Operative.Temporary - ASAP, Full Time (40+ hours per week).Adecco Romford & London East are recruiting for a reliable and hardworking Multi-Drop Driver/ Warehouse Operative to join a busy organisation.This is a varied role combining multi-drop deliveries with warehou

Due to this role being an immediate start the successful candidate must hold an enhanced DBS on the update service.

Receptionist Order and maintain stock in relation to the workplace services provision and managing the invoices relating to these orders.

Working within a similar customer support / customer service role, preferably dealing with business customers. You will build relationships with key business customers and assist them to ensure a smooth service and high client satisfaction. The role will include a number of administrative tasks cent

Delivering high-quality customer service while adhering to established procedures and service levels. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a

To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Customer Service Advisor Out of Hours . Recruitment Services is an equal opportunities employer.

As a Sales Associate youll be responsible for making sure our customers receive excellent service and work with the rest of the team to achieve the stores goals. Strong customer service skills. Independent working style an interest in sales and enjoyment in individual service to customers.

Customer Service - through your passion for our products youll be delivering an exceptional customer experience to all our customers from helping them find the perfect product to helpingthem complete their purchase at the till. Love the customer - You have a keenness to learn and develop your custom

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette. Acting as the first point of contact for all customers visitors and c

Great communication skills with a passion for delivering great service and building strong relationships with both colleagues and patients . Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme .

Accounting Software,ABAP,Industrial Safety,Large Account Management,Client Services,Blogging.

Provide exceptional customer service during every patient encounter (in person or via phone). EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etique

School Receptionist Tunbridge Wells Kent.The welcoming face of a high-achieving school in the Garden of England.We are looking for a highly professional and articulate.In this role you are the first point of contact for parents visitors and students.You will set the tone for the school providing a

Ensure customer returns are received recorded and notified to the appropriate Stock Controller.